AMAZING!! – From the moment you make an enquiry to actually cooking it is literally a 5 star service. Communication is amazing, helpful and advice amazing, setting up the Grill amazing, tips on cooking - amazing. The actual grill really really amazing! My husband is so pleased with his new grill, we used it for the first time this weekend (read as he not we! whilst I laid in my swimmers chatting and entertaining!) he did a chuck, some fish, some sausages and a chicken - he really went for it, and it was a crowd pleaser, lots of happy friends. I was actually over the moon as my contribution was making a coleslaw, such a great day for all the day I decided to buy this for my husband!!