CamelBak

I purchased a CamelBak reservoir which unfortunately failed on its very first use due to a slow leak. When I contacted customer service, they were… Read more

polite and responsive, and even acknowledged in their correspondence that the product had failed on first use. However, they required a photo clearly showing the fault before they would consider a replacement. As the leak was slow and the item had already been misplaced, this wasn’t something that could realistically be demonstrated. After this experience, I looked into reviews and found a number of other customers reporting similar leaking issues, which is quite concerning. It’s disappointing that no resolution was offered for a product that failed immediately. I would be open to revisiting this if the company is able to provide a more flexible outcome.

Most convenient bottle ever – My partner and I have both been long term users of Camelbak bottles and we've been using the Chute for quite some time now. What separates this from… Read more

the Camelbak Eddy (lid with the straw) is the easy to use, and most importantly easy to clean magnetic top. Once unscrewed, the lid is held open in place by a magnet. Additionally, there is an ergonomically sized handle beside the lid which makes going on walks with the bottle very convenient. If you're like me and you're generous with your lip balm, there can be a gradual build up over time around the mouthpiece and under the lid however, nothing that can't be fixed with an easy clean. Overall, a very easy to use bottle with great features. Will likely buy more in the future in the 1 litre size.