Kitchen & Bathroom Hardware

Amazing service that goes above and beyond what you expect. we got an ice bath and the product is fantastic but the after sales service is even better. Show details

The T5 has been an incredible investment. The water tastes so clean and the filters are so easy to install. I like how you can flip between filtered… Read more

and normal tap water. The system doesn't take any room underneath the sink, which is great. Plus the tap looks very stylish. Highly recommend.

Just won't reply and nothing supplied. Had our money for 4 months

(SPONSORED REVIEW) - however my review is unbiased. I would pay for this product!! Absolutely loving my setup from Masseuse Health Co. The cold… Read more

plunge and chiller have been a game changer for recovery and overall wellbeing. The unit performs exactly as expected — gets down to temp efficiently and stays consistent.

One of the biggest highlights was how quick and easy it was to set up and install. No hassle..

Couldn’t be happier with it. Highly recommend to anyone looking to level up their recovery routine

This is second Quoss shower mixer we have purchased as we relocated. We wanted to save water and not get scalded adjusting the temperature. By… Read more

knowing your preferred settings it is easy to get it set with minimum wastage waiting for the hot water to come through and we didn't have to tear out the wall to do it.

I had used this filter for only one month and experienced extreme skin issues. While the customer service team was polite and offered me a refund, I… Read more

was disappointed they tried to blame my ‘decades-old pipes’ for the black carbon residue in the threaded joints of the metal housing and extreme itching skin irritation I experienced which left me with red marks. My building is less than 10 years old. The itchiness and thick waxy residue I had felt stopped the moment I removed the filter, proving it was a compatibility issue with soft water (53.8mg/L), not my plumbing. For reference, according to Sydney Water, any concentration below 60 mg/L is classified as soft water. Adding swiss minerals to water that is already soft can cause a waxy or slimy film because the minerals don’t rinse away properly, which led to the skin irritation I experienced. I appreciate the goodwill refund, but the technical explanation felt like a complete deflection. Disappointed because I really had wanted this to work.

How do I love thee ... let me count the ways – This tap is arguably the most useful thing in my kitchen. I love it. If I ever move I will switch it out with a similar "normal" tap and take the… Read more

Multitap with me! I use it for so many things. A cup of tea is what most people think of, but I also use it when in a hurry to boil or poach an egg, or steam vegetables or cook rice. Instead of cold water, I use the boiling water. I use it to blanch almonds, dissolve gelatine, kill germs on things, sterilise jars, quickly warm up a dinner plate or soup bowl, heat a palette knife to spread icing, or cut hard butter, etc. With the pandemic in 2020, it was very useful to scald things such as cutlery. I also use it with some dish soap in greasy pans or air fryer, leave it to sit a short while and give it a quick brush ... it soaks away any greasy surface quickly. There is not a day goes by that I don't use it. On top of its function, it looks so stylish (I chose the black and chrome one) and has a safety mechanism to stop young ones burning themselves. Love it, love it. I will admit I won it and am so happy I did. However, posting a good review was not mandatory. I genuinely get so much use out of it and would recommend it in a heartbeat.

I've had the Caroma Urban II cleanflush with bidet for some months now. Great toilet, love the no-rim clean flush feature, and also love the slim… Read more

line.

The bidet is easy to use; it also has a self-clean feature. The remote comes with the bidet, or you can control it on the side of the unit.

It's a fantastic clean-line bidet/toilet. The bidet has four heat settings for the seat, water, and air. You can also set the toilet seat to automatically open and close.

The biggest issue with the bidet is the reset unit is within the toilet unit. It's extremely hard to lift the bidet seat out of the toilet unit and reach under the pipes to locate the reset button.

I had to call my electrician over 15 times to come & reset the toilet for me as it kept shutting down, which means you cannot use the bidet features until it's reset. I also had the electrician to relocate the reset unit outside of the toilet.

My plumber put in a service call to Caroma as the reset should only go out when power goes off. Caroma service were really easy to deal with, kept me updated when service would be. The bidet unit was replaced within 14 days, and the plumber told me this is a known issue with the unit & they are working on it.

Good shower head, appalling service – Flexispray shower head failed about 1 year after purchase. Packaging states 25 year warranty. Contacted Methven who gave me a case number and said… Read more

someone would contact me. They did not. Rang three more times, each time a customer service representative saying that it would be processed and sent to me. STILL WAITING. 25 year warranty is meaningless, I get the impression that they have no intention of honouring it.

Very Good product with excellent back up service. Thank you Show details

Best feeling shower ever!!! – Honestly unbelievably good!!! I once, in an old job, got product training on shower heads and was informed this was the very best and that all AU… Read more

Hilton hotels have this shower head (?). Since then I dreamed of experiencing it one day! We bought it for our BnB accommodation this year and hands down it makes you drool! Our (3x the price) Grohe shower head in our shower, looks nice and feels nice, but this Methven Aurajet round Aio feels AMAZING! Like tiny, tinkeling sparkles that drench you. No jet stream, no rain, but sparkles! I love it and thought it deserved this review. I shower in our BnB every opportunity I get!!!

Exceptional service from this company – We have a BB 1000 bought from Bidets2go. The bidet itself is very good but the company's service is even better. I rang them recently about a fault… Read more

in the unit. They were prompt to return my phone call and very knowledgeable. Despite being technically out of the 3 year warranty period, they have replaced, at no charge, the faulty remote control, without a quibble. I highly recommend the company and the bidet.

The sink CRACKED FROM UNDERNEATH after only 4 months of use. Blanco REFUSED to honour their warranty and left us with the repair bill. We'll be… Read more

taking them to VCAT to recoup our losses. Terrible product as well, as the sink began to stain and the gold-coloured wastes, tarnished within the same time period as well. The call centre team are rude, dismissive and refer you to put everything in email so some faceless "manager" can abdicate responsibility. STAY AWAY from anything Blanco

Watego is fabulous. Helped my sensitive skin improve dramatically. I have encouraged all of my family to use it as well. Its a fabulous product, very happy to have stumbled across it.

Brilliant – Have had the Bio Bidet Supreme BB-1000 installed for 5 years. Brilliant. Just after purchase the controller played up, contacted importer and had a… Read more

replacement one within 48 hours. Big, big saving in toilet paper, we breezed through the panic buy fiasco with just a few rolls. Because we don't use the dry function as much as we should we use about 3 sheets of paper per visit. Major issue with the bidet is when using a normal toilet, you just never come away feeling properly cleaned.

Rust marks under a year from purchase. Customer service claims " surface rust" is normal. Never happened with my older sink Show details

Sink perfection – Bought this sink in grey . I was a little worried about buying it at first as nobody had really heard about them but I am so glad I made the… Read more

decision to buy it. It is amazing. So much better than steel . So light yet so strong . Also customer service is the best I have ever had to deal with

Excellent customer service – I had two Franke sinks installed over fifteen years ago. Recently the rubber washers on the plugs have deteriorated and begun to leak. Franke replaced both complete plugs at no charge - excellent service. Recommend highly.

I bought the Evekare Smart Bidet Toilet Seat from Bunnings about a month ago, and had it professionally installed by a plumber. So far, my experience… Read more

with the seat has been fantastic, despite a few minor shortcomings. This is a living review and will be updated as my experience with the product changes.

The Good Stuff:

The seat is surprisingly sturdy and feels quite well built for its price. While it's too early to tell if it'll stand the test of time, the product's 3 year warranty is comforting, and I trust that Bunnings will be helpful if I need to use it.

A few reviews were saying that the spray pressure is weak, which has not been my experience. Even the default middle flow setting consistently does it's job adequately and cleanly. As someone who's travelled to Japan many times, the pressure is roughly similar to that of washlet bidets in Japanese toilets. The temperature settings are easy to adjust and respond instantly.

The seat warmer is a fantastic addition and pleasantly surprised me the first few times, especially after years of sitting on cold toilet seats. You can adjust the level of heat or turn it off altogether via the remote, and thankfully the remote remembers the seat warmer setting, unlike some other functions (more on that later).

The seat has a deodorising function that activates as soon as someone sits down. It makes a faint sound, like an air conditioner, and pulls air from the bowl through an activated carbon filter to prevent odours from spreading into the room, which is a nice touch. I can’t say for certain how well it works, but it seems to do a decent job.

The seat has a blue LED lighting that illuminates inside the bowl (see photos) when a sensor on the seat senses the room is dark. The blue light permeates the room too, but isn't overly bright, which I quite like. One review I read claimed the light couldn’t be turned off, but that’s not correct. According to the user manual, you can toggle the LED light on or off by holding the posterior cleaning button on the side panel of the seat for five seconds.

The Minor Shortcomings:

The remote control lets you adjust four settings: spray temperature, spray position, spray flow, and seat warmer level. Unfortunately, only the seat warmer setting is saved permanently; the spray settings all reset to default after a short time (possibly around 10-15 minutes). This seems intentional, and I can see the reasoning - most seats are shared, so people probably don’t want the previous user’s settings. I live alone, though, and it would be nice not to have to adjust the spray position every time. It’s a minor inconvenience (literally just a couple of extra button presses) but having the option to save a default would be a nice compromise for both scenarios.

The seat has a dry function, which you can use after spraying to dry your bum. It might just be that my expectations are too high, but running the dry function at any temperature (even the hottest) for the full two minutes (it switches off automatically after 2 mins to prevent bum burn) doesn't seem to make a lot of difference for how much water remains. The dry function also produces a faint plasticky smell, which is probably just because the unit is still new. I expect the smell to fade with use, but in any case, the dry function doesn’t feel very effective. As I said, I may just be expecting too much.

My Zoe tap 8years old needed a new aerator Reece plumbing gave me the number for Franke head office in Melbourne . One call the best service ever and my new aerator was dispatched the same day and arrived in Perth the next day outstanding service Show details

Good product and outstanding aftersale service – We purchased a Franke kitchen extension tap in 2018, (fr azimut sk tap s/l ext v/sp). I had an issue with an o-ring and called up Franke Headquarters… Read more

in Melbourne. I spoke with Louisa who was extremely helpful and accommodating in resolving my issue. All companies need a person like Louisa who gives the company its inherent value. It's one thing to make a purchase from a reputable company, but if something should go wrong, the silver lining should be the after sales service. I'm relieved to say that Franke has given me great confidence in knowing they are a company with integrity. It certainly gives you confidence in purchasing Franke products in the future

Fantastic innovation – Love my T1 tap it’s perfect the way it allows me to choose filtered water and high pressure option for cleaning and washing Show details

Terrible product terrible service – I have had two hot water units that only last a couple of years. A $1000 unit should have a longer life expectancy. When you ask to repair a $10 thermostat you get told they don’t replace components. Just buy a new one. Never again. Show details

Great until the head-seal washer needed replacing – Initially after purchase I would have rated this as 5 star. Now I'm rating as a 3 star due to valve failure. Today noted water running into the pan… Read more

... I heard a buzzing electronic kind of noise was coming from somewhere in the cistern unit. A red light was lit in the sensor on the top. Lifted the cistern lid and water was spraying over the upper part of the central column and the battery box. Opened the battery box and there was water in the battery box. Looks like the head seal washer had failed. Guessing the electronics became wet and it shorted out.

The waterproof battery case turned out to not be so water proof. As per the warning on the instructions, don't get the electronics wet or the valve may malfunction, well, the valve malfunctioned and now the water just keeps flushing into the pan.

I then removed the wet batteries and and dried the inside of the battery box. Fresh batteries put in, plugged back in. Turned water on. It appears the valve is not closing. No response from the sensor.

Going to let is sit for a few days to dry out and see if that helps.

With a 2 year warranty on the sensor, I thought, great! It's covered. But now I found in the fine print a sentence about what is not covered by warranty....if the electrical components get wet, warranty is void. At $190 to replace because of a poor design (or was it a smart design to make you replace early?) I am now hesitant to replace as the same thing will probably happen again when the washer wears out.

12/10/2023 Update on the head-seal washer & valve being stuck. I went back to the place of purchase and they referred me to the manufacturer. I filled out a form on the manufacturer's website and a nice lady named Maria contacted me the next day. She stated that the malfunction was not known about and sent a replacement unit to me. I fitted the new unit and I turned the top of the inlet around so the head seal is now facing the edge of the cistern and away from the central column with the valve and wiring. Working as intended once again. Changed my rating from 3 stars back to 5 stars based on my experience and the fact that the malfunction was very unusual.

Stylish and excellent quality – Like all Grohe products I've previously bought, I find this tap very stylish and pleasant to use. The handle moves smoothly and feels good in the… Read more

hand. I had no difficulty installing the tap myself - needs only basic plumbing knowledge (such as how to turn off mains water and how to use plumbers' nylon thread tape to make a waterproof connection). The pictorial instructions were easy to follow. I've been using the tap for 5 months now and am still very happy with it. The only 'disadvantage' is that, since the handle is flat, it tends to collect stains from soap scum etc but it takes only a second or two to wipe clean.

Fantastic customer experience – Our KWC Zoe tap has been a fantastic and stylish addition to our kitchen for 5 years. We had a small issue with the integrated light 1 month after… Read more

the end of warranty. KWC kindly replaced the part under warranty, demonstrating not only great products but great customer centric service.

This shower head I do really like, you can feel the difference for sure, not sure how long the filter system will work for as I have bore water. So far awsome.

Good product but cracked – Has been reliable over the year and worked well but has now cracked on one side and the cracks pinch your skin when you sit on it, ouch!!! A little… Read more

more plastic or a few more supports would have probably been a good manufacturers upgrade. Will need to find another brand with a more ridged seat to replace the Kogan unit.

Very happy with service – We bought a sink for our vanity and yes it is not the exact perfect shape but it looks great just the same. We are very fussy ,so if we recommend… Read more

this product it must be great.

The delivery was so quick.

we called the plumber to install the sink and in one and a half hours ,old sink removed new sink installed , terrific !!

I hesitated to buy from Asti Vita at first because it was too cheap but I took a chance because Asti Vita were the only ones who had the size we needed

Janey

our Billi tap heating element failed after about 18 months of fairly light use. Products fail, so its what happens next that impacts an… Read more

organisation's reputation . I lodged a warranty claim on line, and with proof of purchase, and installation, the repair was organised swiftly by Billi staff, with no hassle. A couple of SMS's to agree date and time frame and all done.