Kitchen & Bathroom Hardware

Spectacular product! I’m recovering from back surgery and the cold plunge has helped with dealing with inflammation and aching symptoms. The… Read more

stainless steel and wood finish is awesome and the pump and ozone treatment was the reason I went with model. Reduced number of water changes per year with peace of mind of water quality and it gets bloody cold too! Big fan, I totally recommend this product and the team were professional, informative and a pleasure to deal with. Overall an outstanding experience. Love it!

The T5 has been an incredible investment. The water tastes so clean and the filters are so easy to install. I like how you can flip between filtered… Read more

and normal tap water. The system doesn't take any room underneath the sink, which is great. Plus the tap looks very stylish. Highly recommend.

Just won't reply and nothing supplied. Had our money for 4 months

I’ve been using the ice bath for a while now and it has been one of the best products I’ve ever owned. I’ve had a handful of other brands during … Read more

life but the masseuse health plunge bath has been the best one hands down.. super solid, holds the temperature well and haven’t had any issues

This is second Quoss shower mixer we have purchased as we relocated. We wanted to save water and not get scalded adjusting the temperature. By… Read more

knowing your preferred settings it is easy to get it set with minimum wastage waiting for the hot water to come through and we didn't have to tear out the wall to do it.

After using this for 3 years....we love this unit. Instant almost boiling hot water is a game changer in the kitchen. If we ever have to move, we will get another. We would absolutely recommend this product. Show details

Shocking company to deal with- not only do they engage in false advertising about their filters supposedly fitting “most shower heads” and when it… Read more

wouldn’t fit mine and I sent photos to show them and asked to return it for a refund - they then said to spend more money on an adapter and it would then fit so I did and it still didn’t!! I then went to return it and they wouldn’t accept it and to rub salt in the wound they kept charging my credit card for a subscription I didn’t sign up to! Their customer service staff and the owner are shockingly rude and arrogant. Once they have your money they don’t want to know about you. Nothing but a bunch of money grabbers who lie and seek to deceive

I have bought teo Urbane Ii toilets ro replace my 20 year old caroma caravelle. The old toilets were still ok but showing signs of discolouration . … Read more

Well after installing the first new urbane toilet It is not built as well as the old one. It is just ok. But the quality of the fittings especially the bolts that secure the tank are atrociously low quality . I bought these hoping it was just as good as the old ones. Had I really known I would not have bought them. The toilets are made in china and the reduced quality really shows. Shrinkflation at its best Anyway it is what it is and we will see going forward how it goes. I have in some way been left with a bad taste in my mouth. Caroma you have reduced and dropped the ball on quality, but your prices dont reflect the truth in my opinion.

Good shower head, appalling service – Flexispray shower head failed about 1 year after purchase. Packaging states 25 year warranty. Contacted Methven who gave me a case number and said… Read more

someone would contact me. They did not. Rang three more times, each time a customer service representative saying that it would be processed and sent to me. STILL WAITING. 25 year warranty is meaningless, I get the impression that they have no intention of honouring it.

Very Good product with excellent back up service. Thank you Show details

Best feeling shower ever!!! – Honestly unbelievably good!!! I once, in an old job, got product training on shower heads and was informed this was the very best and that all AU… Read more

Hilton hotels have this shower head (?). Since then I dreamed of experiencing it one day! We bought it for our BnB accommodation this year and hands down it makes you drool! Our (3x the price) Grohe shower head in our shower, looks nice and feels nice, but this Methven Aurajet round Aio feels AMAZING! Like tiny, tinkeling sparkles that drench you. No jet stream, no rain, but sparkles! I love it and thought it deserved this review. I shower in our BnB every opportunity I get!!!

I have grey/white hair and was struggling with mineral deposits, likely from old copper or rusty pipes where we live. My hair had a dirty dishwater… Read more

tinge to it as a result and no matter the products or professional treatments, I could not shift it. Over approximately 3-4 months of using the Watego, my hair has become silvery, bright and fresh looking. I get lovely compliments form strangers about the colour which is wonderful after struggling with the grubby tint for years. At 46yo, I need my silver hair to be bright & crisp, not dull and dirty looking which can give an old lady vibes.. Thanks Jordy & Watego Team!!

Exceptional service from this company – We have a BB 1000 bought from Bidets2go. The bidet itself is very good but the company's service is even better. I rang them recently about a fault… Read more

in the unit. They were prompt to return my phone call and very knowledgeable. Despite being technically out of the 3 year warranty period, they have replaced, at no charge, the faulty remote control, without a quibble. I highly recommend the company and the bidet.

Brilliant – Have had the Bio Bidet Supreme BB-1000 installed for 5 years. Brilliant. Just after purchase the controller played up, contacted importer and had a… Read more

replacement one within 48 hours. Big, big saving in toilet paper, we breezed through the panic buy fiasco with just a few rolls. Because we don't use the dry function as much as we should we use about 3 sheets of paper per visit. Major issue with the bidet is when using a normal toilet, you just never come away feeling properly cleaned.

Sink perfection – Bought this sink in grey . I was a little worried about buying it at first as nobody had really heard about them but I am so glad I made the… Read more

decision to buy it. It is amazing. So much better than steel . So light yet so strong . Also customer service is the best I have ever had to deal with

Disappointed to the extreme. The white silgranit sink discolored soon after being installed. The lifetime warranty claim was rejected claiming I used… Read more

harsh chemicals on the sink. This isn’t true. I received pathetic support and would NEVER consider the brand again under any circumstances. Don’t buy it!!

My original Oliveri Sink was fine for 6 yrs then it developed hairline cracks on the left hand sides of both bowls! The 25 yr warranty was null and… Read more

void as had worked for 6 yrs but they would not acknowledge poor material quality! Paid a full higher price double 6 yrs ago $1450 now but the first replacement arrived after 3 weeks with hairline crack across upper perimeter on rear of sink! That replacement was honoured but took anotherv3 weeks and sink top was warpped in the middle ! After much persaverance by plumber got a reasonable install/seal but expect it to fail again and will not replace with any more Oliveri Products.

Excellent customer service – I had two Franke sinks installed over fifteen years ago. Recently the rubber washers on the plugs have deteriorated and begun to leak. Franke replaced both complete plugs at no charge - excellent service. Recommend highly.

Be very careful if you're planning to install this yourself. Although installation is extremely simple, the manufacturer apparently requires… Read more

installation by a licensed plumber to maintain the warranty.

Mine stopped working after just one year, and neither the manufacturer nor Bunnings was willing to help.

Bunnings is widely known as a DIY retailer, so it's disappointing that such a simple product comes with this restriction. Customers should be clearly informed of this requirement before purchasing.

Very disappointing experience, especially considering the price and how quickly the product failed.

My Zoe tap 8years old needed a new aerator Reece plumbing gave me the number for Franke head office in Melbourne . One call the best service ever and my new aerator was dispatched the same day and arrived in Perth the next day outstanding service Show details

Good product and outstanding aftersale service – We purchased a Franke kitchen extension tap in 2018, (fr azimut sk tap s/l ext v/sp). I had an issue with an o-ring and called up Franke Headquarters… Read more

in Melbourne. I spoke with Louisa who was extremely helpful and accommodating in resolving my issue. All companies need a person like Louisa who gives the company its inherent value. It's one thing to make a purchase from a reputable company, but if something should go wrong, the silver lining should be the after sales service. I'm relieved to say that Franke has given me great confidence in knowing they are a company with integrity. It certainly gives you confidence in purchasing Franke products in the future

Fantastic innovation – Love my T1 tap it’s perfect the way it allows me to choose filtered water and high pressure option for cleaning and washing Show details

Terrible product terrible service – I have had two hot water units that only last a couple of years. A $1000 unit should have a longer life expectancy. When you ask to repair a $10 thermostat you get told they don’t replace components. Just buy a new one. Never again. Show details

Great until the head-seal washer needed replacing – Initially after purchase I would have rated this as 5 star. Now I'm rating as a 3 star due to valve failure. Today noted water running into the pan… Read more

... I heard a buzzing electronic kind of noise was coming from somewhere in the cistern unit. A red light was lit in the sensor on the top. Lifted the cistern lid and water was spraying over the upper part of the central column and the battery box. Opened the battery box and there was water in the battery box. Looks like the head seal washer had failed. Guessing the electronics became wet and it shorted out.

The waterproof battery case turned out to not be so water proof. As per the warning on the instructions, don't get the electronics wet or the valve may malfunction, well, the valve malfunctioned and now the water just keeps flushing into the pan.

I then removed the wet batteries and and dried the inside of the battery box. Fresh batteries put in, plugged back in. Turned water on. It appears the valve is not closing. No response from the sensor.

Going to let is sit for a few days to dry out and see if that helps.

With a 2 year warranty on the sensor, I thought, great! It's covered. But now I found in the fine print a sentence about what is not covered by warranty....if the electrical components get wet, warranty is void. At $190 to replace because of a poor design (or was it a smart design to make you replace early?) I am now hesitant to replace as the same thing will probably happen again when the washer wears out.

12/10/2023 Update on the head-seal washer & valve being stuck. I went back to the place of purchase and they referred me to the manufacturer. I filled out a form on the manufacturer's website and a nice lady named Maria contacted me the next day. She stated that the malfunction was not known about and sent a replacement unit to me. I fitted the new unit and I turned the top of the inlet around so the head seal is now facing the edge of the cistern and away from the central column with the valve and wiring. Working as intended once again. Changed my rating from 3 stars back to 5 stars based on my experience and the fact that the malfunction was very unusual.

Fantastic customer experience – Our KWC Zoe tap has been a fantastic and stylish addition to our kitchen for 5 years. We had a small issue with the integrated light 1 month after… Read more

the end of warranty. KWC kindly replaced the part under warranty, demonstrating not only great products but great customer centric service.

Stylish and excellent quality – Like all Grohe products I've previously bought, I find this tap very stylish and pleasant to use. The handle moves smoothly and feels good in the… Read more

hand. I had no difficulty installing the tap myself - needs only basic plumbing knowledge (such as how to turn off mains water and how to use plumbers' nylon thread tape to make a waterproof connection). The pictorial instructions were easy to follow. I've been using the tap for 5 months now and am still very happy with it. The only 'disadvantage' is that, since the handle is flat, it tends to collect stains from soap scum etc but it takes only a second or two to wipe clean.

This shower head I do really like, you can feel the difference for sure, not sure how long the filter system will work for as I have bore water. So far awsome.

Good product but cracked – Has been reliable over the year and worked well but has now cracked on one side and the cracks pinch your skin when you sit on it, ouch!!! A little… Read more

more plastic or a few more supports would have probably been a good manufacturers upgrade. Will need to find another brand with a more ridged seat to replace the Kogan unit.

Very happy with service – We bought a sink for our vanity and yes it is not the exact perfect shape but it looks great just the same. We are very fussy ,so if we recommend… Read more

this product it must be great.

The delivery was so quick.

we called the plumber to install the sink and in one and a half hours ,old sink removed new sink installed , terrific !!

I hesitated to buy from Asti Vita at first because it was too cheap but I took a chance because Asti Vita were the only ones who had the size we needed

Janey

our Billi tap heating element failed after about 18 months of fairly light use. Products fail, so its what happens next that impacts an… Read more

organisation's reputation . I lodged a warranty claim on line, and with proof of purchase, and installation, the repair was organised swiftly by Billi staff, with no hassle. A couple of SMS's to agree date and time frame and all done.