Best Jenny Craig Food & Drink Shops in New South Wales Sydney, Newcastle and Wollongong
Jenny Craig
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Boring high carb food, bad service – Food is VERY repetitious, making it very boring, and it is bland with waaay too many carbs.(Idid not try the low carb, so don't know about that.) I… Read more
signed up for a support person, but noone called me. Sure I could've called to check but by then I knew I wasn't liking the food, and knew I was't losing weight. I lost weight when they had in person in town service, and could switch out foods, but not on mailorder plan. And, when I called to cancel, (I said "cancel my subscription, please"). they said it was too late for this order, and would I like to switch some foods. I said yes to that, and the person I talked to said she'd change the foods. I never changed to say don't cancel the subscription. So that order came with the changed food (still not to my liking). But I checked the account and it said cart was empty so I figured the person I talked to had done what I had asked, canceled my order. But No, then 2 weeks later another delivery. I called and they said I hadn't canceled. I was angry and again said cancel the subscription but I did hang up on the person I talked to who again wouldn't cancel the order that hadn't yet processed. But I did say "cancel the order." 'Guess what.. 2 weeks later another delivery appeared. I called again, but later I figured I would look online to see what the fine print said, and found a chat. I cancelled again on the chat, and no I didn't hang up this time. Hoping the cancellation is now complete. Terrible, it is a gimmick to get you not to leave. That is probably because they are going under. I also asked them to stop sending advertisements, but they are still doing it.