Beauty & Fashion Shops

Love them asum boxer shorts 10/10 Thay are the best buy far

Great returns policy and support to get the fit perfect

Easy, fun shop. Jewellery arrived super fast loved every piece. Wonderful follow-up customer service also. Highly recommend

JD Sports Frankston and JD Sports Head Office provided extremely poor customer service (very young inexperienced store manager - Riley) and strange… Read more

excuses when trying to return (per Nike's instructions on process) a pair of defective shoes where the sole glue was insufficient and started pulling away after 5 weeks. The excuses included (1) our return policy is 30 days (2) the shoes must be returned in saleable condition (3) other parts of the shoe are worn so therefore the shoes have been used and it is normal for the sole to come apart under normal wear and tear.

So disappointed... I ordered three dresses in March for my 30th birthday (AUD 706.47). I put a lot of money into this order, and I told myself that… Read more

with three dresses, at least one would surely fit, because I had heard good things about the brand. But absolutely not. Nothing fitted. One was far too big, another far too short, and in the third my chest, which is not even a big chest, was so compressed that it was half out of the dress.

I had to return the whole order. I had already paid shipping and customs duties on the way in, and I had to pay them all over again for the return. Then came the bad surprise: they refused to refund me and only gave me a store credit. I had not been warned that returning my order would not get me my money back, which is normally the standard. I tried to find someone who could use the credit and I waited in vain for a dress that might suit my body, even though that would have meant yet more fees. And now the credit has expired after only about six months, which I find completely excessive towards customers.

So here we are. A company keeps all my money even though I sent everything back, and even though I have since lost my job. Please be very careful before ordering, especially if you cannot try the dresses on, because you could end up stuck like me. If I had known, I would never have tried it.

Since your company was involved in a significant data breach, I have been specifically targeted by an sms scams today. That’s after emailing you to… Read more

complain and requesting all my account and data be deleted as I wanted no further business with you.

Furthermore, you delayed notifying me ( all your customers ) for an unreasonable amount of time. My full name, email and phone number and purchase history, it’s probable also my address, were all sold/stolen.

Shame on you . This has been reported and Karma will catch up.

Recently purchased 2 straps for my Garmin Venu 2s. Both straps were well priced and arrived quickly. The straps were a fantastic quality and packaged… Read more

well. Unfortunately, 1 of the straps were too big which required me to utilise the exchange policy. The Strapify team made this process simple and were quick in response. Overall 10/10 - quality, cost and customer service :-) Will definitely be buying through Strapify again.

I just got my gold photo necklace….and wow it is beautiful. So professionally handcrafted and easy to communicate with team. I would highly recommend.

Unacceptable Shipping Delay I have already contacted your customer support team twice, but unfortunately, my concerns have not been addressed or… Read more

resolved.

This level of service is unacceptable. If you are unable to fulfill my order or provide a clear shipping update, I expect a full refund to be issued promptly.

I will also be sharing my experience on your website so that other customers are aware of the shipping delays and lack of customer support.

This has been a very disappointing experience, and I will not be purchasing from your website again.

Please process my refund as soon as possible.

Thank you.

I love this product but sadly my last experience with my purchase and a glitch on their website that I also attempted to follow up very clearly and… Read more

specifically still was not actioned or understood.

The order was made twice. That's fine. I was informed a cancel link was available. I pressed the link and it shut down every single time. From my understanding cancel orders were have to be done in 90 minutes. I was 10 minutes in so I sent a contact to them with a photo demonstrating the time and the time that I made the purchase the two order numbers and which order number needed to be cancelled as it was a duplicate.

Attached is the email correspondence that I got from them. Acknowledging what I did but not being able to assist and remedy it when I did everything possible but their system glitched is very disappointing.

The product looks nice at the beginning but it gets chipped the very second week and falls off in the second week. The smell is really strong. I… Read more

liked it first when I bought it but now if it finishes I’m never going back. If I was doing my nails once every 5 weeks now I’m doing it every 2 weeks which damages my nails more

I absolutely love cosmetic capital the quality and range of products is incredible and the prices are even better! You cannot get cheaper, there… Read more

customer service is incredible I highly recommend cosmetic capital. It’s my go to for all of my cosmetic needs

Fabulous and so light weight. Nice to wear something different.

Extremely disappointed with my experience with Pump Haircare. My order was marked as delivered, however I never received it. The courier left the… Read more

parcel unattended on my front porch, where it was subsequently stolen. Given that no one was available to receive the package, it should have been taken to a nearby post office or collection point instead of being left exposed.

What made this experience even more frustrating was the lack of support from the Pump Haircare team. Despite explaining the situation, I received little assistance from Amanda and no meaningful effort was made to help resolve the issue or provide a satisfactory outcome.

As a customer, I expect both reliable delivery practices and responsive customer service when things go wrong. Unfortunately, Pump Haircare failed on both counts. I would not recommend purchasing from this company based on my experience.

CREED OUD ZARIAN Strawberrynet delivered in spades. Cheapest price on the internet by far, authentic, delivery as described and the product is superb. Will be happy to use Strawberrynet for future purchases. The perfume is fantastic!!

Front opening bra arrived. Excited to try it on and the front slip in and clasp I couldn't open, then suddenly it opened. I then had trouble doing… Read more

the clasp up, I was nearly ready to send it back. I tried again after washing it and wella I have it worked out. I is a perfect buy for me with front connection as I now have trouble with back clasps. I will be buying more as I can afford as this trial for me bra is so comfortable. The front lace is lovely and stretchy which holds me in place wonderfully. The larger back helps me straighten up nicely. I am more than Impressed with my purchase.

I have bought previously from the sister store but I have to say my hair are& beauty online store is the best ever not only have very good decent… Read more

prices and discounts but offer free samples as well that’s a win for me !I have purchased the medik8 product in unbeatable price and they also gave me free medik8 samples ! I have bought from actual medik8 company products and they never never gave one sample never.Also very fast shipping next day amaze I recommend my hair care beauty to all my friends and relatives and strongly recommend it best purchase I made

Amazing customer service! Every time without fail I receive quality clothes and if I need to exchange or refund the service is fast and effective!

I love meshki. Every single item I have ordered has been incredibly beautiful. I look forward to receiving my next !

Fast delivery, happy with the product I purchased. Will purchase again

Wonderful Customer service experience with Melanie! Love the recommendations she made for the purchase & positive friendly approach!

I’ve been wearing the shorties for a few years now and loved them. The last lot I bought, the elastic around the waist has changed and it rolls… Read more

over. Wearing certain clothes, I am always hitching them up as they roll down. Never had that problem before. If elastic stays like this, I’ll be looking for a new brand of underwear.

My feet had been painful for months. I decided to look for help & decided on slippers, comfortable but easy to adjust when my feet were swollen.… Read more

BrandHouse Direct were easy to find, their online site had so much variety, whatever shoes anyone could want, all the information made it helpful & so simple to navigate & find what I needed. My choice was Dearfoam Terry adjustable slippers. Im so thankful to have them, they make life a little easier & less painful. Payment was simple with various choices. I appreciated my order confirmation & delivery was quick with several confirmations letting me know exactly when. Such a positive experience from start to completion. Good reliable service.

Excellent quality Loved the product. Exactly what I need. Space for everything and minimal design.

The lady that served me was not pleasant at all and could not help me and actually gave me a very unpleasant look . I walked out and did not want to… Read more

buy the dress due to her unpleasant comments Wetherill park Stocklands nsw . The workers name was Tarah

Very good prices, and great customer service from Feeling Sexy.

I have tried both the thick socks and the crew hiking socks and bnoth are great and comfortable. Have also bought both as gifts for family an d everyone loves them for their comfort/warmth.

Shaver Shop Kawana Waters, well above average customer service and advice regarding head shaving & crew cut products from Ronan on several occasions. Definitely a return customer.

Outstanding Customer Service! ⭐⭐⭐⭐⭐ Although I was disappointed with the quality of the tray that came with my hand care set, I was genuinely… Read more

impressed with how Glasshouse handled my complaint.

Their response was incredibly quick, friendly and professional. They offered a replacement without any hassle, even though it was a gift and I didn't have a receipt.

It's wonderful to see a company that truly values its customers. Thank you, Glasshouse!

Wish I had read the reviews before purchasing with Oz Sale. After waiting over a month for my purchase, I contacted them twice to find out what was happening with my order. I was told the supplier didn't have any in stock.