Best Smeg Freestanding Dishwashers

This dishwasher has flooded my floor twice and decided to break again last week by flashing the snowflake symbol. Had for about 6 years so just out… Read more

of warrenty. Interface hard to understand l. Would I reccomend, def not. Save yourself the hassle and find something else. Thinking I should cut my losses and not fix for a fourth time.

While this dishwasher does an excellent job of cleaning and leaves the dishes sparkling when it works, its reliability has been disappointing. The… Read more

first 12 months were trouble-free, but over the past three years, I’ve had five service callouts. Each time, I’ve been without a dishwasher for 3-7 days, depending on when it breaks down. Four of these repairs were due to a faulty door latch—which is still used in current models—while the other was a draining issue that occurred two years ago and hasn’t recurred.

As a mum of a disabled child, my time is already stretched thin, and I rely on a dishwasher to lighten the load, not add to my stress. I have reached out to Smeg, and while they have been reasonable to deal with, their support hasn’t been particularly helpful. On the other hand, the service agents have been fantastic. With just under 12 months left on my warranty, I’m curious to see what happens next. However, based on my experience, I’m unlikely to invest in a Smeg appliance again.

Had the unit around 3.5 years and it has a terrible electrical fault. Not sure if it's the motherboard or the motor. The buttons to select the cycle… Read more

broke about a year ago from every day use too. SMEG customer service are hopeless. My paperwork says there's a 10-year parts and labour warranty on the motor, however, when I spoke to the incredibly rude receptionist, she's saying they'll only cover the cost of the part, if it's the motor. Explained to her that the paperwork with the machine stated labour and parts, but she adamantly stated it was parts only. We've had the unit break down twice in the 2-year warranty period - in which the service repairman had found plastic debris - not from anything we'd put in the dishwasher though (wrong colour and located IN the machine), so it was a dodgey unit from the beginning. Now if we turn the unit back on at the power, it runs without being turned on - plus the awful burning smell coming from it indicating an electrical fault. Tried asking the (did I mention incredibly rude) receptionist at the SMEG service company, but she couldn't provide any guidance on what it might be. Surely, by the sounds of a fault, someone should have some sort of an idea, but service departments don't want to tell you anything over the phone anymore - customer service it awful. A $160 charge is too much especially when they wouldn't cover the cost of that charge if it does turn out to be the motor! Would NEVER buy anything SMEG again! Not just because of the unit, but also because of the TERRIBLE customer service. Our Whirlpool unit never skipped a beat until it died after about 14 years. Boo to SMEG. Would give it a zero if I could.