Best BankWest Frequent Flyer & Travel Credit Cards

Bankwest rejected my application immediately despite a good financial situation. When I asked why, they wouldn't provide any information. Do not apply through Bankwest as a rejected application will look bad on your credit profile!

No contactless pay – Poor technical support and outdated systems, cannot even support Google Pay on many platforms. Show details

I applied for the card (I am on Disability Support Pension) in June 2021. After providing additional information requested regarding my assets, the… Read more

card was approved for a generous limit. The staff processing the application were lovely, and very helpful. I was expecting to get knocked back but was pleasantly surprised to be approved.

I’m an NDIS Participant and use this card to pay for most purchases made on my plan. The QF points are just racking up nicely. I’ve had attempted fraud a couple times (apparently the scammers guessed the card details and fluked it once). Bank stopped it and prevented any loss. I even had an attempted fraud on Christmas Day(!) and the bank phoned me and stopped it. They got spooked by one of my allied health providers, but the transaction was legitimate and allowed it no problem once verified.

The purchase protection is very nice, too. I bought a product from a retail store and it failed promptly. The merchant refused to fix it, so the bank charged it back to the merchant. Saved a lot of stress.

I had trouble getting the card to add to Google Wallet on a new phone, so I went into the former Rockingham Branch and the staff looked into it in detail. The lady rang me back the next day, but I couldn’t answer. She left a voicemail with the outcome of their investigation and what needs to be done to get it working. I followed those instructions and voila(!) it worked! I rang her back later that day to thank her. It was a very nice touch. When an employee makes a real effort to assist, it makes a big difference and I feel should be acknowledged :)

The QF points were initially 0.75 per dollar, but this was lowered within the last year. It’s still not too bad, as I still earn tonnes of QF points each month just by paying for regular expenses with it.

Terrible – The staff who assess the application are unprofessional and rude. They keep changing what are required to support the application, as soon as you… Read more

provide them what they have requested they request something different.. like many times (>3)... They don't call you to discuss anything they just send you emails using a template like robot and even the emails are contradicted... Wasted so much time on this... Wouldn't bother if I knew...

Beware, this credit card looks like a scam – The credit card with $270 annual fee looks like a scam. It provides complimentary travel insurance that sounds attractive before you submit a claim.… Read more

My claim was submitted 10 months ago. There is still no resolution. Their travel insurance provider Cover More stopped communicating to me and Bankwest cannot help me with it. Their point is that since the insurance business is outsourced by Bankwest to a third party, I as a client must communicate to that third party myself. If that party cannot deliver the service in line with their contractual obligations, Bankwest has nothing to do with it. It is entirely my problem. Sounds great. They charge money for the service but refuse to deliver it. Another issue is complimentary airport lounge visits. The entitlement is to have 10 per year. My wife just tried to visit all lounges in Tullamarine airport that should provide access to Bankwest clients but was not admitted to any single one. All lounges informed her that Bankwest is not a part of the program anymore.