This is the second time when this banks has completely failed in its customer service skills. The first time was a payment made to someone who did not deliver the service that was promised. When I complained, the bank sent me a big questionnaire to fill in which had questions that were next to impossible to be answered. and this time, even during these torrid times, the bank has gone down the track of charging a late payment fee which was delayed by only 1 day. They have lost me as a customer. Will close with the next due payment. Hopeless, greedy, disgusting.

After researching Global Credit card reviews, we decided to apply to Bankwest today for a global credit card in an case of an emergency. Have been rejected. With a property valued at $900000 with a mtg under $70k & a small personal loan, with both of us working were rejected. Spoke to 3 Customer Service reps, neither could explain how we didn't qualify for their criteria. I asked to speak to a supervisor, to discuss it, they couldn't or wouldn't talk to us. They want all our information, but, won't give us any in return. Very poor business conduct. Won't be recommending them.

I've had this credit card as part of my mortgage package. I opted for this one as I didn't want any ongoing fees for using it. I have been using it for couple of years now for both everyday purchases and online shopping and haven't had any issues so far. The customer service is very helpful and trying to resolve any issues you have. All in all I am quite satisfied with this card and would recommend it to anyone.

This was a good credit card to start out with - no fees and covers for international travel insurance. Downside is that there was no rewards attached to the card but apart from that, I had no problems with this card and would recommend for those that is after a basic credit card.

As others have said there is no annual fee. This should be a given for all cards since I believe that they make enough from the interest paid by a lot of customers. A basic card with no real extras.

this card comes with no fees which helps to save normally annual charges of around $200 to $300. Using this card for a while and have no issues so far.

It's a good credit card with low annual fees. It is very easy to transfer the balance to this credit card. It has low international fees and easy to use overseas.

My friend refer this card and its fantabulous. This card only has downside that it cannot give you earn points however the benefit of no fees, no international transaction fees and at par exhange currency rate offset that one downside.
Highly recommended.

I use this card, the fees can be much and interest rates are a bit higher then normal.
However when overseas using this card with no overseas fees and good exchange rates helps make the card more useful to use.

Have been using the Bankwest Zero Master Card for long time now. The best thing about the card is there is no annual fees and the online app is also very easy to use. I use the card for my day to day shopping, groceries, online shopping and never had any issue.

I have had this card for some years and use it for online purchases from sites I have not previously used. There are no ongoing fees which make it perfect for using as a back up. I use a rewards card for most things when buying locally but for safety and to avoid any issues with ongoing debits this card is perfect.

This is the worst bank ever. i applied for a higher tiered card then this one. Was instead deceptively given this card instead and not told that it was not the higher one that I applied for. As part of their rigorous application process had to twice go into one of their bank branches and email 6 months of statements. All for wasted effort. Their customer service is terrible too. Takes 20-30m each time you cal them.

This card has a great rate but they are quick to charge fees and also the phone bank staff are rude, unhelpful and difficult to deal with. Not a nice bank if you come into any financial difficulty

I have been using since two yeas. no problem even once late fees reversed as it was a genuine mistake. i gave four star because when i loaded money on credit card over the limit and withdraw money less then what is excess amount, still they charged fees where it never happend with other credit card. Still i like to continue with a low limit for safe overseas travel.

Was looking forward to this card . Unfortunately a few Days after setting up a direct debit with another bank for this card I had an unauthorised transaction on the account with Bankwest in the notation.
Thankfully my bank called me and had it reversed.
After contacting Bankwest they did not think they had a problem and it was my other banks issue , not much help .
I had no choice but to cancel my 1 week old Credit card as in my opinion Bankwest has either made a huge mistake or someone who saw the Direct Debit form I sent has used it or passed it onto a third party for fraudulent use .
Very disappointed that Bankwest won’t own it !

Bankwest have no idea of what customer service is. There fees are excessive and it is difficult to access help or customer assistance. I will be taking my banking elsewhere. These guys are just a big Bank in Sheep clothing. Shop around there are many better products out there.

I have this card for almost a tear now and it is great if you pay the closing balance per month. I find their support a great to deal with.

Easy to use. Alert immediately if there are any unauthorised transactions. Although the card has not been used overseas, I could not see there being any major issue. Long expiry date so you don't have to worry about replacing the card - at time of renewal, a new card is automatically sent to the customer.