Best Matador Gas BBQs

Matador Titan 900 series after 5 years – Great BBQ, only 1 or 2 negatives, the rear burner is no good and I need to replace it, it is difficult to clean the fat tray. That being said great bbq for the dollar you pay. Show details

DO NOT BUY A MATADOR BBQ. THEY ARE VERY POOR QUALITY. We purchased the BBQ in December 2022 from Bunnings, replacing the BBQ that we had for over 20… Read more

years. We barely used the BBQ, bought the more expensive cover to protect it only to find that within 2 years the plates were rusted and unusable. 2 of the 3 plates were replaced after initially being told that the plates were not covered under warranty. - The original grills rusted and were replaced in 2024. - The replacement parts have now also rusted, despite the BBQ being used infrequently, kept covered at all times, and being otherwise in excellent condition. I contacted the supplier and clearly and explicitly requested a refund and asked that replacement parts not be sent. That request was not acknowledged — parts were sent regardless.

I also specifically requested the parcel be recalled before it was delivered. That request was also ignored. The replacement parts have now arrived. We have not opened the parcel and do not intend to. We do not accept this as a resolution to our complaint. We asked that they arrange collection of the parcel at their cost and at a time convenient to us. They have ignored this request as in their mind the matter is resolved.

Their response attributes the rusting to insufficient oiling and moisture build-up, effectively placing responsibility on us as the consumer. We have followed reasonable care of the product. The fact that this is now the second occurrence of the same fault — affecting both the original and replacement parts — strongly suggests this is a product quality issue rather than a user maintenance issue.

They also characterised this as a "minor fault". A BBQ that cannot be used due to rusted cooking surfaces is not fit for purpose, and we do not consider the repeated failure of the same components to be minor, particularly given the limited use the BBQ has had.

They have not addressed the fact that the burners underneath are also rusted and that we do not want rust blowing onto our food.

Don't buy because of the smoke box – I am sure there are some good features. I bought it because of the built in smoke box but it is absolutely useless! Show details

Worst bbq ever – Worst bbq I have ever owned Uneven heat on plates makes it impossible to cook for a family on this bbq.Rear of plates get hot as you can see flame… Read more

tamers glowing red but struggle to cook an egg at the front . Really dissatisfied to the point I have owned it for 3 months and it's up for sale I will buy something better and it won't be hard to find a better unit