Coles Services in Victoria Melbourne and Geelong

I have had the credit card since it was originally a Kmart card, and I have only ever had a maximum $3,000 Limit. I currently reduced it to a $2,000… Read more

Limit. The interest is quite high, but I do not get an annal fee. I have managed to sort it out and Access online services since the changeover to NAB. At first it was a stressful ordeal. There are a LOT of codes sometimes annoying. I hope I never need to ring for services because that service is terrible and I can never understand the Language. I get double flybuy points at Coles,Kmart,Target,Bunnings / Coles group Stores. (There are other stores, but I do not shop at). I have only ever used this card for Grocery Shopping at Coles or small Kmart purchases. I do not have any other credit cards as I closed them. I plan to close this one in 2027 When I have enough savings. I would recommend to never have a credit card past $2,000 Limit. It is borrowed money & it's not worth the misery of being in high debt for years. JMG

Coles Swap items with lighter cheaper option without giving refund of different amount. Swap corn chips with different flavour instead of same… Read more

flavour different brand, now I'm stuck with 3 big bags of chips I will not eat. Very disappointed would give zero stars if were a option.

Completely useless. Nothing on the packaging says you must have an Australian issued debit or credit card to activate. I’m an Australian citizen… Read more

resident in NZ and have a valid Wise card with $AUD plus credit card but could not activate. Have travelled around the world, no problem with EU and US sim cards. Coles and Optus are not being honest with consumers

What a disgrace! I was railroaded into taking up a “special offer” that I was “eligible” for. Sounded great. I could put my balance (which was… Read more

around $1300.00) on a reduced interest rate. Sounded fine. I usually pay my card monthly and have no interest but just in case with Christmas coming- I thought that’s a good deal I should take it. I paid off my card as usual. Then got the letter from them stating I owed $35. I was led to believe I’d only pay the interest on what was left at the end of the month if anything. So they scammed me. I felt completely scammed. This was no special offer. This was extracting money from a customer who would normally not pay interest. I got stitched up. So I called them and asked them to explain themselves and to return the $35. ONE HOUR, I was on the phone to them for 1 hour (see attached screen shot) mostly on hold waiting to talk to a manager. Finally, since no manager seemed available, they said a manager would call me. That was a week ago. Still no manager has called. I think these guys are appalling. This is a financial institution. We are meant to trust them with our money. No, they are scammers! No customer service, no assistance and sleazy tactics to extract money from you. Disgusting service.

It's so frustrating i still couldn't log in. Id like to check the activities of my account on a regular basis but seems impossible when the system… Read more

wasn't working. I've asked for a new card. I called 3 times to activate it and it's each time I was told they couldn't help me as the system is not working and again i was told try to call again next time.