Coles Rewards Mastercard

I wrote a positive review last year, just after getting this card. What a mistake! I could not access even the simplest information, without first waiting for a text message containing a one time pin number. The website was also very clunky to use. I cancelled the card last month and received notification from them, on closure, that any outstanding transactions needed to be paid (of course!). I assumed that the final payment would be direct debited as usual. I was very surprised to receive an email informing me that I had to pay an overdue payment fee. I have since contacted them and the fee has been reimbursed, but just a warning that if you close your account, make sure you cover your back.

As a regular Coles and Shell shopper, this card appealed to me. The sign up process was straightforward, as was requesting an additional card for my wife. Within 2 months, we have recieved our 100,000 bonus points plus a massive boost to our regular Flybuys points. Great card, I am looking forward to what happens over the next 12 months!

I have applied and got approved for master card with 120K flybuy points
However I only received 50k points. I have been told I only have promotion codes for 50k. What a Joke!
I wouldnt keep this card, will cancel it. If they can cheat once then they can cheat twice

New cards were issued and did not get informed at all. Accidentally found out when another card no. just appeared in my online profile. Also when finally got unwanted new card, then you cannot sign on rear of card. No pen at all works on the plastic strip. Appalling. Then you wait on help line and 30 mins on hold min. Ridiculous and not worth it.

Submitted required documents. Kept getting calls from them when at work. Returned their calls and was told no updates and to wait for updates. Did not communicate via email during the process but kept calling and bothering the apllicant . Would not recommend to anyone.

Read the fine print in Terms and Conditions before you sign up. The advertisement for this promotion states that you will receive 100,000 FlyBuy points when you spend $3,000 in the first 3 months, but this is incorrect. You have to spend $3,000 on ELIGIBLE Spend, as determined by Citigroup/Coles. Most of the other company Credit Card Promotions contain the word "Eligible" in their Advertisement. Citigroup/Coles have buried it in the Terms and Conditions. I will be cancelling my Coles Mastercard today.

Since Citigroup started managing Coles Mastercard, things have gone downhill terribly. They cannot sort things out properly and you always get bombarded with offers. Lots of phone calls and emails. Very persistent and irritating marketing ploys but not actual service or care of customers. There are cheaper cards around with less interest rates and rewards attached too. Don't bother with this company if you think you deserve to be treated with respect and courtesy.

I got stung by the $2.25 over-the-counter transaction fee for making a payment to my account at an Australia Post store. I never even knew there was such a fee.

This is a basic Mastercard, which I find handy to have on hand for when Amex isn't accepted. If Coles was my local supermarket I'd use this card more as it's based around Flybuys points, which are only earned at certain places and not on all purchases.

We have recently applied for this card and started using it. We were looking for a credit card that offers rewards, can be used daily, can be used for international purchases and has decent annual fee. Flybuys has good number of partners and they have ongoing offers to boost the points earn. This is also good to get Velocity points and also Velocity status credits. Flubuys points are credited as soon as the pending transactions are finalized on this credit card. We also applied this in a bonus 50000 flybuys points promotion. The customer service is also decent. We highly recommend this card.

This is a great credit card. You can earn heaps of flybuys points which can be used when shopping at coles. Build up enough points and receive $10 off every shop.

We have found this card to be very generous with their rewards. We generally get about $800 - $1000 from this mastercard. Teamed up with flybuys it is a great way to rack up those flybuys points. The rewards system is far better than our previous credit card. We pay on time each month so the interest rate does not effect us. The BPAY option is easy to use to pay off the bill. Their customer service has always been helpful and prompt. The annual fee is worth paying for the rewards we make, which we save for Christmas. Overall A++ if you are looking for a good rewards credit card.

- This card was offering a generous deal of 120,000 bonus points when picking it up before Jan 2020 and spend $3,000 within the first 90 days of getting it (which is what i spend on groceries and bills alone).
- As a regular Coles shopper being able to utilise the 2 Flybuys points per $1 spent is fantastic to reduce my spending on groceries and they offer great deals from time to time.
- This card can also be used over seas too which offers fantastic benefits as it offers no international transaction fees.

I recently got this card and i pretty much happy with it. Its a good choice for someone who is coles shopper like me. You can also convert your points into Velocity flyers points. Overall am happy with the rewards I get with this card.

I havent used it overseas yet.

Good for everyday use. Sign up was easy surprisingly. Moreover you can convert your Flybuys point into Velocity flyer points.
I havent used it overseas. Overall I like this product and its good for coles shopper.