Best GWM Small / Compact SUVs

GWM ADELAIDE CITY DEALERSHIP. I brought in my vehicle Haval H9 Ultra in on April 2025 for a regular service under warranty, its now January 2026… Read more

and I still do not have my vehicle - it's still at your dealership!!!!

Why haven't the services been completed correctly and accurately - causing me to return my vehicle over 21 times in the past ? (Oil leaks, tyre pressure sensors, engine problems etc), leaving me without a vehicle for months and having to pay out of pocket expenses for Uber and rental cars ?

Why hasn't the dealership taken responsibility when the manager demanded in writing (text messages) that payment must be paid in full after work hours prior to services started ?

Why hasn't the dealership acknowledged that a full diagnosis (in writing) that was requested multiple times prior to any repairs being commenced - instead of commencing unauthorised repairs without my legal consent or acknowledgement ?

Why hasn't the dealership acknowledged the verbal abuse and harassment daily multiple phone calls (within a 2 minute span) by the manager be acknowledged which was provided to you ?

Why hasn't the dealership responded to: - Legal Letter of Demand on 1/10/2025 at 11:47am - Letter of Legal Proceedings on 27/10/2025 at 8:53am - Follow up final email letter 6/01/2026 at 4:44pm

You have breached Australian Consumer Law as outlined in the emails, and as you are fully aware all of the factual evidence (screenshots) have been forwarded to you.

Again, for clarity - you still have my vehicle at your dealership since April 2025 without any response, resolution or accepting responsibility.

You are fully aware of this as you have been provided all the factual evidence via emails.

To the buyers looking at purchasing a vehicle from this dealership and using them for services - simply don't!

There is a reason why many, many consumers have had similar issues and concerns like myself, its all publicly available, just search it on google and Facebook.

No clarity on:

- What services were completed? - What diagnosis was made? - Is the car roadworthy? - Why has it taken 9 months (as of current) for a service to be completed? - Is it acceptable to be left many months (multiple times) without a car and declining me a loan car, to which I had to use Uber and rental cars? - Why hasn't services completed correctly and accurately multiple times (major oil leaks, faulty tyre pressure sensors, engine problems etc) ? - Why did the service manager demand payment to made in full (after work hours) verbally and in SMS for a service that was not diagnosed or started? - Why was authorised repairs without a diagnosis or my consent made? - Blocking me on Facebook? - Declining to reply to multiple legal letters provided to you? - The repeated daily multiple harassment phone calls (within a 2 minute span) by the service manager (provided to you) be acknowledged ?

Again as stated in previous emails - under Australian Consumer Law - I rejected the vehicle in writing (multiple times) due to major failures, services not being completed correctly many times, many months without a vehicle causing me severe financial stress as I had to use Uber and Rental cars, unauthorised repairs without my knowledge or consent; to name a few.

For clarity, all of these concerns were made to you in writing multiple times without a response. Looking forward to your response.

Update 18/3/26 - still no car since April 2025! No resolution offered, no concerns acknowledged. Still no response from Legal letters from October 2025.

Section 54: Failure to provide goods of acceptable quality. Section 55: Failure to ensure goods are reasonably fit for purpose. Section 59: Failure to honour express warranties. Section 62: Failure to carry out services within a reasonable time frame. Sections 21 and 50: Engaging in harassing or coercive conduct.

I have driven a few EV cars they all share the same characteristics. The car is fault less, looks cute from outside, interior design is funky has… Read more

impressive list of features such as electrical seats, long list of safety aids, one pedal driving, keyless entry, 360 degree camera, automatic air conditioning, wireless charging etc. Spacious inside despite looks smallish from outside. Ev acceleration is rapid quick off the lights , different driving mode to suit road conditions. My car is the extended range fully charged can go up to 430 km in city driving condition which I am happy with I only need to charge it once in a fortnight to accommodate my needs which cost me nothing if you have solar battery package installed. Recommend it.