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24 Hour Trade Services

24 Hour Trade Services

 Verified
24 Hour Trade Services
3.8

10 reviews

Positive vs Negative
70%30%
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Customer Service
5.0
Timeliness
5.0
Job Satisfaction ?
5.0
Rates and Fees
4.8
10 reviews
Sal Seymour
Sal SeymourVIC
 

I'm currently doing some renovation works at my house and contracted 24 hour trade services for the job. I had Zen out from the plumbing team and what a blessing it was. From the call before he arrived to the time he spent cuddling my dog he was amazing. He removed my kitchen sink plumbing and oven and was polite, professional and clean. He went… Read more ·  1

the extra mile and even though the oven was heavy and awkward he would not allow me to help him as he was worried about my safety. I'm so grateful to Zen and his team. I'm also surprised at the price of the job being more affordable than several quotes I had previously. Looking forward to having Zen back out to reconnect my new sink and oven!

Sara
SaraVIC
 

I would prefer to give no stars - Kieron quoted a blocked pipe job for my elderly mother in Berwick - quoted over $13k for a four day job at also required daily progress payments of $3,000. They also pressured her to pay over $2,000 deposit at the time of the quote. We cancelled the job and another plumbing company came and fixed the blockage in… Read more

2 hours for $585.00 Do not use these people - they will rip you off and they seem to prey on the elderly

24 Hour Trade Services
24 Hour Trade Services    

Hello Sara, We're sorry to hear that this… Read more

Sandra
SandraVIC2 posts
 

Terrible, would avoid this company. They attended my elderly father's property in Melbourne for an electrical issue this week and were pushy and rude. Very very expensive for what should have been a very basic fix. Would not advise using this business.

24 Hour Trade Services
24 Hour Trade Services    

Hi Sandra, we are sorry to hear about this… Read more

Ask the reviewer
Sandgroper
SandgroperVIC10 posts
 

If I could give it a 0, I would. The plumber was here for no more than 90 minutes. Spent no more than 20 minutes fixing the leaking pipe. The balance of the time was spent on paperwork, and maybe 10 minutes inspecting the taps throughout the house.… Read more

I was given a quote of $863.01 to do the work, which I had no choice but to accept. When I received the written quote, I noticed there was no breakup of material or labour costs. Also included was a FREE Plumbing System Health Check, valued at $260.00, also a $50.00 discount because I used their fridge magnet. I feel as if the $260.00, and the $50.00 dollars, were included in the total of $863.01, how else can the quote be so high? When I contacted 24 Hour Trade Services, I was told there is no breakup available, it was a fixed price. So by my calculations, the material must have been about $500 dollars, and the plumber must be on $200.00 dollars an hour. I sincerely believe, that by not supplying a breakup of costs, I have severely overcharged. MY ADVICE TO ANY FUTURE CLIENTS, IS TO ASK FOR THE MATERIAL AND LABOUR COSTS, BEFORE YOU SIGN THE BOTTOM LINE, OR YOU SUFFER THE SAME OUTCOME THAT I HAVE. THE OLD SAYING "BUYER BEWARE'

 Follow-up  · The leak was fixed properly He did clean up when finished

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Susen Prins
Susen PrinsVIC
 

Lachlan, he connected our Air Conditioner, did a great job, very polite young man. we live in Pakenham area , Thanks. Sue & Frank Prins Show reply

Michael L.
Michael L.2 posts
 

Had Matteo come and inspect and diagnose my faulty gas hot water system in Cranbourne. He was on time, took the time to explain exactly what the problem was and detailed my options in fixing it. Very professional and couldn't be happier with the service. Highly recommended. Show reply

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Beverley
Beverley
  Verified

Matteo was very polite, friendly and I would highly recommend to anyone in Cranbourne! Show reply

陶 陆.
陶 陆.VIC
 

Angelo is a very nice guy. Good service, quick and tidy. He replaced all switches in the switch board and test every thing after his work done. Make sure every thing good to go before he left. Narre Warren Show reply

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David E
David EVIC
 

Billy came out to my property in South Melbourne to replace the pump on my split system and did a great job. He was punctual, professional, and got everything sorted quickly. The system is running perfectly now—highly recommend his service! Show reply

Ian
Ian
 

Kieran attended today in Springvale to repair a burst pipe. We now have water again and a prv safety device installed at the water meter Show reply

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