HomeFirst Services Plumbers

HomeFirst Services Plumbers

 Verifiedhomefirstservices.com.au🏆 2024 Award
4.5

4,551 reviews · Statistics

PositivevsNegative
90% · 4,101407 · 9%
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Customer Service
4.7 (1,909)
Timeliness
4.8 (1,880)
Job Satisfaction
4.8 (1,835)
Rates and Fees
4.2 (1,725)
Outstanding customer service
Customers are charged by the job, not the hour
See the Best Plumbers in 2024 as rated by Australians on ProductReview.com.au.

Reviews

HomeFirst Services Plumbers4,551 reviews
Imelda
Imelda
  Melbourne

Plumbing

Jesse from homefirst came to my property and repaired my solar hot water system and water meter. he explained all costs and details of works prior to the works being done. he complained the works In a timely and professional manner. Highly recommended
Effie
Effie
  Verified Melbourne

Very professional

The plumbers where on time,polite ,professional,answered all queries,helpful and understanding would recommend Show reply
Kentravels
Kentravels
  Melbourne

great job lockie thank you

lockie came and installed our two new toilets and theyve been great was very polite and talked us through the whole process and was alsovery patient with us 45843 Show reply
Rates and Fees
Paul
Paul2 posts
  Melbourne

Great

Awesome work, it was done very neatly, and with quality. Show reply
Dan d.
Dan d.
  Melbourne

Great service

Very happy with the install of my new hot water service by Lockie B. He did a very clean and professional job while being polite and respectful to my property Show reply
lex mckenzie
lex mckenzieVICGreater Melbourne (Inner), VIC2 posts
  Verified Melbourne

Lockie B 43712

Service was efficient and thorough Lockie was very considerate and cleaned up well
Thanks Show reply
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Nothankyou
Nothankyou2 posts
  Verified Melbourne
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
HomeFirst Services
HomeFirst Services   DM   
More

Thank you for the positive feedback! Lockie takes great pride in delivering efficient and thorough services to our customers, so we are glad to hear it made a positive impression on you.

Irene
Irene
  Verified Melbourne

Fabulous workmanship

Completed a complicated repair job on my weatherboards and window. Came on time, cleaned up and were helpful throughout. Would definitely use them again. Job no 43487 Steve, Chris and Anthonyp Show reply
John
John
  Adelaide

Blocked drain

The guys were on time, professional, skilled, personable. I couldn't ask for anything better! Show reply
Rates and Fees
Jason C.
Jason C.VICGreater Melbourne (Metropolitan), VIC
  Melbourne
Timeliness
PlumbFirst
PlumbFirst   DM   
More
Judy H.
Judy H.SAMetropolitan Adelaide, SA
  Adelaide

Ensuite renovation

Excellent communication, clean & tidy, polite, helpful, efficient, punctual, professional tradesmen & work. Great results. Thank you Tyler. Show reply
Adrian
AdrianVICGreater Melbourne (Outer), VIC
  Melbourne

This company will screw you over! They ripped me off by charging my family for parts that were not needed

Do not go near these dodgy fools as they will rip you off
BigCal
BigCal6 posts
  Verified Melbourne
Timeliness
Josephine
JosephineVICGreater Melbourne (Inner), VIC
  Melbourne

Excellent customer service and workmanship

Was friendly and careful not to damage my town house.
Rates and Fees
James
James
  Melbourne

Hot water again

Would like to give a big thank you to the company for giving me hot water again

Questions & Answers

Marie B.
Marie B. · Plumbers Adelaide

How much for a new basic toilet fitted

Marie B.
Marie B. · Plumbers Adelaide

How much to get a new toilet?

Manny
Manny · Plumbers

What is the guarantee period provided by PlumFirst for plumbing jobs. Do they produce a compliance Certificate. If so when is it provided

PlumbFirst
PlumbFirst   DM   

Details

Features

PlumbFirst is comprised of a large team of licensed plumbers. The company offers a range of services, including gas fitting, fixing pipes and leaks, toilet plumbing, as well as repairing showers and baths, taps and sinks.

The company's services are available 24 hours a day, 7 days a week in case of emergencies. Customers are charged for the job, not by the hour – so if the job ends up taking longer than anticipated there won't be a higher charge.

Points of praise

  • Customers were kept informed throughout the process. If there were any changes made, such as the water being turned off, people were informed beforehand so there were no unpleasant surprises.
  • The plumbers that PlumbFirst sent out were friendly and hard working. Many reviewers reported being pleased with the person who was sent to fix their plumbing issues.
  • The majority of reviewers mentioned that tasks were completed swiftly. The plumbers arrived at their jobs on time, and displayed admirable work ethics.
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