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Dan's Plumbing
4.5 from 106 reviews · View Statistics

Reviews

4.5

106 reviews
  • Customer Service
    4.7 (96)
  • Timeliness
    4.8 (97)
  • Job Satisfaction
    4.7 (93)
  • Rates and Fees
    3.8 (90)
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Judy

JudySydney, NSW

  • 8 reviews
  • 6 likes
  • Verified

Fantastic shower upgrade

published

The guy was so nice and helpful. Fixed our issue straight away and was very helpful when we had any questions. My family and I would recommend to anyone looking for assistance.

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  • Verified

Hot water system

published

Quick and efficient service which was great / thanks to Greg for his nice pleasant manner and work. Pleased to recommend the company to others. Pleased to have the work done in speedy manner.

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PlumbFirst

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Warwick S.

Warwick S.Sydney, NSW

  • Verified

Punctual and solved problem.

published

Gas leak repaired and certified quickly and same day call out. Jye was courteous and helpful throughout.

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Lenny V.

Lenny V.Sydney, NSW

  • 2 reviews
  • Verified

Thanks for fixing the gas!

published

Jye came out on time was super professional and got the job done quickly and well. Really great stuff. Super happy with the outcome would 100% use again. Thanks so much

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  • Verified

Good service

published

Called to get tap fixed and ended up installing new dishwasher did a great job I don’t like doing reviews but I did it awesome work thanks again well done

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  • Verified

Perfect

published

Arrived on time polite and friendly and fixed my dishwasher brilliantly! Sam was a wonderful technician who was knowledgeable and polite. A much better experience than a previous plumber. Thanks Wilsons plumbing

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  • Verified

Great efficient service and pleasant experience

published

Amazing efficient experience to replace our cistern. Problem was evaluated quickly and solution provided and new system installed in two hours. It looks great and the work was all done by Mitchell, a pleasant and friendly plumber. Highly recommend for your plumbing services - especially if you have problems with your toilet!

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PlumbFirst

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Snapper

SnapperSydney, NSW

  • 2 reviews
  • Verified

Plumbing Work

published

The plumber arrived on time. He assessed the work required to fix the problem and then showed me the estimate. I was shocked by the number. Only one hour later he was finished and the job was complete. I cannot see the $1670 of work - extraordinary.

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  • Verified

Fantastic Service

published

Greg was the friendliest and most efficient plumber we have ever dealt with. He and Jordan fixed everything and let us know every step of the way what had to be done. Also didn’t try to add extra jobs to add to the bill. I would recommend Greg to anyone out there with plumbing problems! Would definitely use again if needed.

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Jacqueline L.

Jacqueline L.Sydney, NSW

  • Verified

Same day service

published

Dan’s plumbing offers same day service, life saver, fast and responsive, would recommend to family and friends. Staff are friendly and helpful. Would use their service again in the future

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  • Verified

Great service. Friendly and funny

published

Mitchell arrived on time. And he did a great job quick and easy. Good service and he is very funny and friendly guy. Thank you again Mitchell. Bye and keep up the good work Mitchell

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  • Verified

Fast work no messing about

published

Well worth the visit very fast same day service no messing about all invoiced and paid by phone will recommend to friends and family will be worth the call gary

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  • Verified

Excellent

published

Explained what was wrong and and was upfront with the cost and calmly fixed the problem. Very happy with the outcome. The operator was prompt and organised a plumber on the day.
Thanks, wife is Happy

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PlumbFirst

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  • Verified

On time, communication perfect

published

Mitchell explained the process, the damage to the meter and requirements. Sort additional discount for seniors. Problem now fixed.
Friendly and great communication. Recommend to family and friends. Great service.
Thank you

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Yian Sun

Yian SunSydney, NSW

  • Verified

Clear blockage from balcony

published

Quick response and polite service over the phone.

Came straight out and unblocked my drain.
They were awesome to deal with.

Highly recommend their service. Would definitely use them again.

Thanks a lot gouts during the storm.

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  • Verified

Professional and friendly

published

I would recommend Greg from Dan's plumbing for being able to resolve my issue in a professional and timely manner. The clear communication and openness was what you don't always get with other companies.

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Amani

AmaniSydney, NSW

  • Verified

Excellent service

published

Greg was professional honest and did a great job. I would highly recommend him for all your plumbing needs. He was efficient and did the job in a timely manner and didn't leave a mess.

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  • Verified

Wonderful service

published

Mitch arrived on time unlike the other people who didn’t turn up. Wonderful service with a smile, Completed work thoroughly and quickly. Would definitely recommend to friends and family. Thank you!

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Therese A

Therese ASydney, NSW

  • 2 reviews
  • Verified

Plumbing

published

I called them out and they responded very quickly and the customer service was very helpful and I was able to communicate with the company and easy work with thank

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  • Verified

quick to fix

published

The initial call seemed easy. Greg showed up, was efficient and quick. He was polite and informative. My blocked drain was flushed clear. I was told urgent works had to be carried out after the initial job was done. Upon given a quote for further works I have decided to wait and find alternative ways to avoid further blockages for now.

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Page 1 of 6

Questions & Answers

Snapper

Snapperasked

For just one hour's work and a pretty small list of parts I think the charge was excessive. It's very interesting to use the up front flat fee pricing mode but all it does is hide the actual cost of labour and parts. Why don't you quote parts and labour??

2 answers
Dan's Plumbing
Dans P.Dan's Plumbing

Hi Snapper,

We charge on an upfront fixed price. The price includes all labour, materials, service and our lifetime guarantee on all workmanship.

The pricing would stay the same even if the plumber had unforeseen circumstances and the job takes longer then expected.

This way our customers will know up front what the job will cost.

Regards
Dan's Plumbing Team

Snapper
Snapper

But my point isn't about the fixed price - it's understanding how you arrive at it. Don't tell me that one hour of work and a few simple parts can possibly justify $1670

nunyabizo

nunyabizoasked

I too had some muppet from PlumbCorp come and give me a "No Callout Fee" and charged me $40 and tried to con a $6700 for a gas water heater replacement.
Why are you guys sending other companies out??

1 answer
Dan's Plumbing
Dans P.Dan's Plumbing

Good Afternoon,

Plumbcorp is the overarching company which Dan's is under. Are you able to provide some more information so we can look into this for you?

Regards
Dan's Plumbing

gina

ginaasked

Hi. - I just got a quote from one of your young guys Ryan who is charging $700 to fix a valve in a 7 year old toilet. - do you think that is reasonable . You guys have had some dreadful reviews -why is that and why is that so expensive please ?

5 answers
Dan's Plumbing
Dans P.Dan's Plumbing

Hi Gina, All our pricing includes lifetime guarantee, parts and labour. If anything goes wrong with our work we will come out and fix that free of charge for you. All our pricing is provided upfront before any work commences. If you are not happy with any pricing feel free to discuss this with the plumber while they are on site,

gina
gina

I have but we have already prepaid and there is little that can be done
The young plumber was fabulous
Extremely polite and adhered to all covid protocols And he was here for 45 minutes
I would appreciate a call please

Dan's Plumbing
Dans P.Dan's Plumbing

Hi Gina, No worries i will get someone from the team to contact you. Can you please provide the address or a job number along with your phone number as i can't find your details in the system. Thanks

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