55 reviews
I had Taylor out to my home yesterday to inspect and repair my solar hot water system. It cost me $610 just for them to attend and assess the issue, only to then be quoted a further $4,500 to repair a system that is only 5 years old — when the entire unit, fully installed, originally cost me $3,950. They advertise themselves as honest plumbers,… Read more
but there was nothing honest about my experience. The pricing felt completely unreasonable, and I was promised a findings report and photos yesterday which I am still still waiting to receive. Based on my experience, I would not recommend using this company. Extremely disappointing service.
Oh, look Irwin's Plumbing are bombing this site with fake 5 star reviews. In reality, Irwin's Plumbing is a dishonest operation. If you dont want to be over-charged, avoid this shonky outfit. They charged my elderly mother almost $1300 to change a basic mixer tap. They were at the home for under 30 mins. They told her she needed a $13 000 plumbing… Read more
job due to supposed tree roots in a section of pipe. Yeh right. They offered a full refund when I complained but then refused to follow through without having a verbal discussion with me. I had stipulated all correspondence in writing. Irwin's provided vague and unconvincing reasons why they could not refund without talking to me - all flimsy reasons that were veiled as 'customer care' and such nonsense but would have likely instead been a request to remove my public Facebook post about them or sign a non-disclosure agreement. Like hell, Irwin's, Im not as stupid as your business is without ethics. I suggest you google Irwin's Plumbing and my Facebook post on Exposing Dodgy Builders and Trades and read the 400+ comments about their unscrupulous over-charging for yourself before you make the mistake of engaging these crooks. Do some digging and you will find a tangled web of dirty businesses linked to this dodgy operation with a public record of over-charging including Smith's Plumbing, Prestigious Plumbing. They are related and they prey on people, especially the elderly. I am coming for you "Irwin's".
Reviews with attachments
Fantastic work attention to detail. Highly recommend Irwin's Plumbing toadying. Cheeers Wayne and Kerry Smith - Chapman Narangba Show 2 replies
Recent reviews
Very thankful for Irwin's Plumbing coming out to us on the same day. Deegan was extremely friendly, professional, helpful and knowledgeable and we couldn't be happier or recommend their service highly enough. Show reply
I had a blocked drain in my house, while Googling I found Irwin’s Plumbing. They sent Ashley-plumber to look at it. After visiting my house, He explained the whole process before carrying out the job. The whole process went more than my expectations, Ashley is an excellent plumber, his has an extensive knowledge on the work, very calm and quite… Read more · 1
just did his work professionally. He had an Ute full of professional Milwaukee’s tools, high pressure jet washer etc..
At first he checked the drains blockage with camera, after that cleared it up with high pressure water jet. Once cleared, he cleared all the spills on the ground with clean water and run through the camera again. He made sure it twice by checking the free flow of water in the drain.
I am very much satisfied with his work, definitely I recommend him and Irwin’s plumbing to my mates.
Thanks for the good work Ashley and have a wonderful day ahead.
FANTASTIC same day service, completed the works very quickly and quoted and advised of any alterations ahead of time. Will definatly use this company irwins plumbing again. Show reply
[Name Removed] did a good job, was polite and helpful. We were happy with the work but don't expect a cheap price. The first quote [Name Removed] produced from his quoting Ipad was $981. We were shocked and asked how many hours was that and how much per hour do they charge. [Name Removed] explained that his company don't charge by the hour and… Read more
don't have an hourly fee, they charge every job at a fixed fee based on categories of the job. Also if you choose to not accept the quote you are charged a $120 quote fee. So they have you over a barrel. [Name Removed] was then very nice and put the job under a different category, which reduced the price by around $200, which we accepted. We supplied the taps and breach and [Name Removed] did supply some copper joiners and small section of copper pipe and of course his professionalism and experience but $771 for 2 hours labour and a few fittings is expensive in our estimation. If you want good quality work and are not too worried about the price, or just like knowing exactly what are up for, no matter what, this company is good.
Thank you, Henry, for taking the time to leave… Read more (+1 reply)
I contacted your company today as ii need some repairs on my toilet system. Your representative and technician,Louie arrived, on time , looked at the job, explained what was needed, and completed the job. I found him competent, knowledgeable, and obviously very experienced. Altogether a very pleasant experience I will not hesitate to contact your company again if I have any further work. JN 301318 Show reply
Can to help me work out what wrong with my blocked Toilet at this stage he has Fixed my toilet Show reply
Great job Tyler was courteous professional and did a great job Show reply
Very polite, very informative, spoke clearly and was very clear on all details of the job. Thankyou Show reply
Amazing professionalism, expertise and went above and beyond. Great customer service Show reply
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Quick service, all information provided before work completed. Lovely service from the young man. Enjoy your Friday lunch. Show reply
Great team friendly and knowledgeable. Punctual well mannered and good looking Show reply
Very respectful and efficient left area very clean and tidy Show reply
Quick efficient seamless with out any hiccups Happy with job Thanks. Show reply
These young men were very pleasant nice effient and very patient with payment great work Show reply
Punctual, good service and patient. Very happy with Ben and his work. Show reply
They arrived in time and did the work with a fast and efficient service. Well done Show reply
Prompt arrival, thorough job and a complementary sewage check by Henry Show reply
The boys were very very professional friendly clean and also very effecient Show reply
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Jack and Ben were unreal, great price and saved me heaps Show reply
Hayden was awesome at explaining the problems and fixed it in record time. Will recommend. Show reply
Excellent job! Friendly and good service! I will recommend to my friends. Show reply
$5,500 for installation of dishwasher and sink/tap???? That's the most absurd quote I've ever had. Thanks Irwins, I got the same service for $450
The plumber was great, he arrived on time and gave me a thorough quote for the work. He then fixed it all on the spot. One very happy customer. Show reply
Very friendly service and nice and quick great gentleman highly recommend Show reply
Shower tap’s replacement, job well done. If you are looking for reliable and knowledgeable plumbers, definitely recommend Irwin’s Plumbing. Show reply
Job very well done! Very happy customer! We where in a pickle and now we are happy again!!! Show reply
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We strongly reject the allegations made in this… Read more (+2 replies)