24/7 Anytime Locksmith

Absolutely disgraceful experience. I contacted this company because my elderly mother was locked out of her home and we urgently needed an emergency locksmith. The lady who answered the phone took my details and told me that a technician would call me to discuss the costs. A man named [Name Removed] called me shortly afterwards. I explained that… Read more

my mum was locked out and asked how much it would cost. [Name Removed] told me he couldn't give me a price because he didn't know what type of lock it was and that someone would need to attend and inspect it first. Based on that conversation, I agreed for a technician to come out. [Name Removed] attended, inspected the lock and quoted approximately $360 to open the door. We immediately declined because another locksmith had already quoted us around $160 for the same job. It was only after we declined the quote that [Name Removed] told us there was a $125 call-out fee. He insisted that the $125 fee was advertised on the website. That was not my understanding when I contacted the company. Had I been told upfront that simply having someone attend to inspect the lock would cost $125, I would never have agreed to the visit. My elderly mother felt she had no choice but to pay the $125. We were charged simply for someone to identify the lock and provide a quote that we did not accept. In my opinion, this is not transparent customer service and it is certainly not how a business should operate in Australia. Customers deserve to know exactly what they are agreeing to before a technician is dispatched. I will never use this company again. My experience was extremely disappointing, and I cannot recommend this business.

Never Never Never again , it was Big mistake !!! Advertised AUD 25 as call out fees When technician came it went up to AUD 319 ( claiming emergency service ) After hour fee AUD 319 Opening six pin lock AUD 599 Technician came after 1 hour 30 Minutes ( Promised time was 25 minutes ) Total cost was 2019.60 Hidden cost of 599 under the… Read more

description " Using heavy duty tools " ( Technician says this is for warrantee and will refund after three months , I never asked for warrantee. Total cost 2019.60 for 10 minutes Please see below invoice

Quoted $25 call out fee and wouldn't give an idea of other costs over the phone, despite an "emergency fee" of $100 even though it was weekday during the day. Minimum 'lockout fee' of $300+, plus 15% labour. (Why % and not based on time?).why didn't they give an idea of these minimum costs at booking? I expected maybe an hourly rate plus any… Read more

parts. By the time they arrived, ummed and ahhed it was close to 5pm and i had little option. Even though I negotiated a discount on the emergency fee, cost over $650 to open a door. No parts, drilling etc. In my opinion I felt deceived by the website and booking process.

Stay away from these scammers. quoted $25 call out fee. Charged $99 for inspection. Charged $299 for lock fix. Then charged $499 for emergency service. Then add gst and the job is over $1000 taken from a single mother. Didn't even confirm the correct person lived at the address. When questioned, he says that's how much it is. Disgusting. … Read more

Was not transparent with all the added fees. $499 for emergency service???? I've been locked out before, never costed that much. Would have been better off smashing the door down and putting a new one back up. Like someone else said, he assured that all could be recovered from insurance. Really need to stay away from this mob who also go by other names. BEWARE

Excellent emergency locksmith service. Arrived quickly, worked professionally, charged a fair price, and resolved the issue efficiently. Highly recommended for anyone needing a reliable locksmith.

My garage door lock stopped working today I called these guys straight away he came out quickly and replaced the door lock. He did a good job. Good price. Would highly recommend and would use them again.

Today I have great experience with Locksmith. I and my husband forget our key inside the room. We called to Locksmith. Suddenly, they get action for us and he came within half hour and unlock the door soon. Locksmith Ben did great job for us. Thank you Locksmith and Ben your kind service We highly appreciate you. Thank You so much Highly recommend Ben.

DO NOT USE!! They overprice and overcharge for services- $29 call out actually means $499 weekend fee AND $499 after hours fee. In addition, $999 for quick power tool use. The worst part? You get the invoice AFTER the job which was originally quoted $900 ends up $2,887. They take advantage of a time when you are stressed and vulnerable. AVOID

Ben was amazing! He arrived right on time, was super friendly and professional, and got the job done quickly with no hassle at all. Really easy to deal with and made the whole process stress-free. Highly recommend Ben if you need a reliable locksm

Ben was professional, fast, and reliable. He arrived quickly, explained everything clearly, and got the job done without any hassle. Great service highly recommended!

The locksmith gave me a good price and came quickly to help me get in to my house very appreciate it!

Tom came this morning to help me unlock my door very fast I made it to work because of him legend!

Dan is fantastic guy he opened the door quickly in very genuine price

Prompt, professional well priced and super efficient. Highly recommended especially on short notice