Thank you Nikita Shah
I called in with some questions regarding my account and was impressed by the quick and attentive service offered by Nikita. She took time to explain the situation to me and patiently take me through what needed to be done. Thank you Nikita for your assistance you are a star!
Access salary packaging activation and email error correction
Clear and detailed step by step explanation of how I should activate my account. I told Belle I didn't receive any emails from access and I felt my email was misspelled which was true. She corrected and helped me set up my account
Very helpful. Spoke to Zac/ Kaz who helped reviewed my account to ensure I was getting maximum benefits.
Belle was perfect, very nice woman and easy to talk to
Belle answered everything I asked and finalised all my new documents in record breaking time, 10/10 over all experience. :)
Friendly and patient with all the questions I had! Thanks Adwait P!
So nice to have a patient, polite, friendly and prompt resolve to my request for assistance with my account.
highly recommended! best customer service!
highly recommended to maximize your income, customer service is top notch, especially Sue who knows very well how to go with the whole process and help me to easier understand salary sacrifice
Since I joined Access Pay,today I got to receive the required information that I wasn't aware of before.
Good service by Behroze on my claims enquiry
I was promptly attended to by Behroze, when I made a follow up call on my Mels and Entertainment claim, very efficient and knowledgeable staff.
Very Professional and Clear Explanation
It was nice talking to Primal. Thank you, thank you so much for helping me out today. 100% Professional services
very patient and good knowledge about salary packaging
patient and accurate and have good knowledge about salary packaging. easy to communicate.
Excellent customer service
I talked with Sue yesterday and she explained me clearly about the salary package and I was really happy with her service and making me clear about it. Thank you Sue.
Customer Service - Belle
Rang to register & activate my card. It was a blessing to be scaffolded through the process as I had not been successful attempting on my own.
Belle was clear & concise with step by step instructions & so so patient. Very thankful to have an understanding person step me through the whole process.
Excellent customer service
Very friendly administrator, made the process simple and quick. Vry happy with the service
Belle and Adwait, over 2 calls this morning made processing my request so seamless and easy. Their phone manners were polite and they came across friendly and keen to help. Thank you for your help today.
Questions & Answers
I have just put my new card on the apple app and I don’t know if it has the same three digits PIN number..??
Just wondering if anyone else has lost meal receipts which are used for meal reimbursement. I sent/mailed over $1000.00 of receipts to access pay to be reimbursed as part of my meal package only to find out the receipts have "disappeared". Has anyone else had a similar experience?
I can't find very much information on the Everyday Savings Program that's attached to the Meal Entertainment Card. Has anyone taken advantage of this? What types of discounts do they offer and are they any good?
Get an answer from our members and AccessPay representatives
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