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AccessPay
4.6 from 297 reviews

Reviews

4.6

297 reviews
5
(240)
4
(30)
3
(0)
2
(5)
1
(22)
  • Transparency
    4.5 (221)
  • Customer Service
    4.6 (243)
  • Application Process
    4.5 (226)
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Emily

EmilyMetropolitan Adelaide, SA

Salary Packaging

published

Arthur T was fantastic with explaining the ins and outs of salary packaging during our phone call. Very patient throughout my series of questions that I was keen to clarify, which he answered without hesitation. Much appreciated Arthur and your customer service was 10/10

Transparency
Customer Service
Application Process

Excellent

published

Carolyn Balsara I’m grateful for your help today sorting out my salary payments. Carolyn fixed my issues and also suggested me other options which were helpful. Thank You Carolyn thank you thank you .God bless you.. Barinder

Transparency
Customer Service
Application Process
Julie-Anne

Julie-AnneHunter Region, NSW

Salary packaging

published

Ashford was incredibly helpful and informative today on our phone interview. I would recommend accesspay for your salary packaging needs. It was quite easy and went smoothly. I feel confident in moving forward with my salary packaging deal.

Transparency
Customer Service
Application Process
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Really helpful

published

Ash provided clear, friendly and easy to understand explanations of the product and the process. It made it really easy and a pleasure to complete. Everything was completed during the one call with clear instructions as to what happened next.

Transparency
Customer Service
Application Process
Cynthia

CynthiaGreater Melbourne (Inner), VIC

Very Helpful

published

Ashford was very clear with his explanations and I understood exactly what he was talking about. I don't think this could have bee any easier. I would definitely recommend the company, the product and the person. Thank you.

Transparency
Customer Service
Application Process
Aubrey

AubreySouth West, WA

Very helpful and friendly

published

Ashford helped me set up my account and made sure everything was clearly explained and easy to understand. Thought it would be a hassle to set up, but was very easy and Ashford was great!

Transparency
Customer Service
Application Process
Rona

RonaPerth, WA

  • 2 reviews

Made my day!

published

After having a phone call with Tina, my salary packaging became super easy!! Such a short wait time as well! Couldn’t be happier! I now don’t have to supply regular details!

Transparency
Customer Service
Application Process

AccessPay Review

published

Ashford was brilliant, very helpful and patient with me. Made something I thought would be very difficult to resolve much easier then expected. Would recommend AccessPay to anyone looking to better their financial situation.

Transparency
Customer Service
Application Process
Yana

YanaMetropolitan Adelaide, SA

Accesspay review

published

Great service. Thank so much, Ashford(Ash) for all your help and time to complete my application. You mad it so much easier for me, keepp calling me back when mobile connections were breaking up.
Thank you so much . You are so helpfull and friendly.
Reg
Yana:)

Transparency
Customer Service
Application Process
Novated Leasing / Salary Packaging Services

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Ashford was very efficient and friendly.

published

Ashford helped me set up my access pay fast and without a hustle. Friendly, efficient and engaging. He makes one feel like it is personal; like he is right there with you. Thank you Ashford.

Transparency
Customer Service
Application Process

Ashford was brilliant so knowledgeable and extremely friendly and helpful Thanks

published

Ashford was amazing helping me through for me which was a Hugh mess so friendly and helpful With high skills and great knowledge and guided me which made this so easy and explained the entire process
For someone as a senior citizen I am pleased to say that there still is people there that have very high standards of customer services
Well done and many thanks

Transparency
Customer Service
Application Process

The reviewer stated that an incentive was offered for this review

Julia Currell

Julia CurrellSouthwest, VIC

Ashford was really helpful and very engaging. It was easy and effortless to organise. Thank you

published

Ashford was very helpful and it was effortless to set up. He was very personable. It wasn’t laborious at all. It helped being told what to gave ready. Thank you

Sarah D

Sarah DPerth, WA

Great customer service

published

Thank you to Ashford for helping me set up my access pay, quickly and efficiently today.
Very helpful and very happy with the outcome , all my questions answered, thank you

Transparency
Customer Service
Application Process

Amazing customer service

published

I spoke with Ashford today to set up my salary packaging.
He was amazing very helpful and honest.
He gave us so many options to choose from.
So we can make the right choice
Thankyou so much

Transparency
Customer Service
Application Process
Yuki Wei

Yuki WeiGreater Melbourne (Outer), VIC

Simple and easy

published

Simple and easy, Ashford (ASH) provided excellent customer service, explained with details. Highly recommended the service to anyone.

Novated Leasing / Salary Packaging Services

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Easy setup thanks to Ashford!

published

Thank you Ashford for your friendly and professional customer service! Made the process easy to understand was very helpful answering my questions about access pay. Looking forward to having everything up and running.

Transparency
Customer Service
Application Process

Excellent service

published

Ashford was really helpful. He spoke clearly and answered every question i asked him. He was very patient and explained everything I needed to know. Hopefully I will speak with you next time I call. Thanks man

Mark

MarkPerth, WA

Answered swiftly

published

I asked a question and it was answered quickly and in laymans term so was easily understood. More than happy with the result and very good service overall. Thank you.

Transparency
Customer Service
Application Process

Thanks to Ashford

published

Thanks to Ashford for making me understand the whole process. He was very humble and positive. He talked very nicely regarding my confusion and guided according to the process. Thanks

Excellent customer service

published

Shawn is absolutely fantastic. I can’t rate him higher. Easy to talk to and has very in depth knowledge, helped me to understand the entire process. Much appreciated.
A huge THANKYOU!!

Customer Service
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Questions & Answers

Seruwaia Y.

Seruwaia Y.asked

Can my car repayments be done from my account?

No answers
Seruwaia Y.

Seruwaia Y.asked

Can my car repayments be deducted from my account directly

No answers
Michael

Michaelasked

How do i use my funds i have without a card which is coming in the mail??

No answers

Get an answer from our members and AccessPay representatives

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