Easi
Verified492 reviews
AI reviews summary
Pros
Verdict
Overall sentiment for Easi is overwhelmingly positive, with consumers praising the company for delivering a seamless and stress-free novated leasing experience. Reviewers frequently highlight the attentive, knowledgeable support provided by individual staff members, alongside competitive pricing and fast turnaround times. The general consensus indicates high satisfaction and a strong willingness to recommend Easi's services to others.
Had a great experience from start to finish. Dean from Easi was incredibly helpful, responsive, and always happy to answer my questions. Dean made the novated leasing process easy to understand and hassle free.
Easi deserves this name as the process was made very easy and it was also quick and Stan at Easi was great to deal with and was very knowledgeable and I highly recommend this company to anyone looking for a Novated Lease
Joshua was fantastic and very helpful throughout the entire process. As this was our first time novated leasing a car, we really appreciated his patience while we took the time to make our decision. His communication was excellent, and he was always happy to answer any questions we had, making the whole process easy and straightforward. We would highly recommend Joshua to anyone considering a novated lease with Easi Fleet.
Reviews with attachments
I can not recommend Anthony Pasla highly enough. He went above and beyond, answering my many questions and helping me secure my new car and lease.
Anthony from Easi made the process so easy and carefree for me.
Dealing with easi was quite straightforward. We wanted a BYD and it turns out their local branch was not really established, which caused a few hiccups. That was not easi's fault and in the end everything turned out just fine. Thanks to Anthony Pasla who kept in touch daily on the follow up.
Customer service on point - Emma P was brilliant. Pricing (finance rate) was competitive and were lease inclusions. Overall, very good process from start to signing lease and picking up car.
The vehicle arrived about a week ago. Abby Manson and Easi have been helpful, patient & friendly to deal with and Abby and Easi made the process, stress free with regular updates. We kept making changes to the extras we wanted and every time, Abby quickly sent through revised quotes for us to consider. NO hard sell. Abby responded promptly to our many questions. So far HIGHLY RECOMMENDED.
From my initial enquires to driving away from the dealership in my brand new car it was all a great experience with EasiFleet and Dean my novated lease specialist. I found Dean really professional to work with answering any questions and expertly explaining and preparing quotes based on my specific needs. I would highly recommend Dean and the… Read more
EasiFleet novated leasing to anyone thinking of this pathway to getting a new car. Thanks again for all your help.
Went with Easi Fleet in getting a demo Kia EV3 on a novated lease. The overall process was fairly quick once the car was held by the dealership, and everything after that was a real breeze with no troubles or hassles whatsoever. Stan W was responsive, professional and extremely helpful and informative throughout the entire process. Even the… Read more
dealerships have high praise for Easi Fleet in being prompt, responsive and professional in their processes. Believe the 5 star reviews! Would go with them again!
Great communication and Kane took the time to talk through all the details and answer all of my questions. Excellent customer service. Cannot fault easi. I am driving around in my brand new car in less than a month of making the enquiry, so quick and easy too!
Wow! Stan from Easifleet was amazing! Stan was extremely “easy” to deal with, with such a warm, friendly and professional manner. Stan’s excellent customer service, product knowledge and “non-pressure” approach gave me confidence in choosing Easifleet for a Novated lease. I really appreciated Stan’s kind patience and consistent communication… Read more
and follow up with me amidst my challenging inconsistent working hours. Stan also had a fantastic ability to guide me through the process , speedily troubleshoot any issues and liaise in a timely manner with the other teams involved such as the dealer and finance teams.
The whole process was so smooth and seamless , I’m still pinching myself that it all has been completed so smoothly, efficiently and all before Christmas- the busiest time of the year? !!
Soooo good! So amazing! I have my new Toyota RAV4 for Christmas.Literally , “Oh what a feeling!”
Thank you Stan, Easifleet & Jason at City Toyota.
I certainly do recommend you all!
Merry Christmas!
Find out how Easi compares to other Novated Leasing / Salary Packaging Services
Know better, choose better.
As this was my first leasing experience, I was nervous, but fortunate to have Tayla Giri as my contact, she simplified the process, liaised directly with my chosen dealer to ensure a smooth and satisfying process from start to finish. Tayla answered all my questions and was very informative and reassuring. Would highly recommend to anyone wishing to lease.
Dealing with Easifleet was such a breeze and Stan was amazingly helpful and super responsive. I couldn't have asked for a better person to deal with and he got me into my new car in no time at all. Easifleet are a professional outfit and I highly recommend.
I got my used Tesla through a Novated Lease with Easi Fleet, and I couldn’t be happier with the experience! From start to finish, Kiara Robles, the Novated Leasing Specialist, was absolutely amazing. She went above and beyond to make the whole process super easy and stress-free. Kiara answered every one of my questions, both the important ones… Read more
and even the “silly” ones, with patience, kindness, and great communication.
Thanks to her help, everything went smoothly and I’m now driving my dream car. I can’t recommend Easi Fleet and Kiara Robles highly enough!
Stan from easi fleet was excellent from the initial email contact to picking the vehicle up. The process was seamless and quickly processed. I would recommend this company to anyone looking at getting a novated vehicle.
Latest follow-ups
Stan Wright was right on the money when it came to leasing a new EV through a Novated Lease. The young jovial lad was easy to deal with, professional and quick to reply to any queries I had. I will certainly be using easi fleet for me next… Read more
Novated Lease.
Thanks stan & the team @easi for getting this over the line and in a timely manner.
Regards Carl B.
Follow-up · Hi app, thanks for the questions here's the follow up to that. •Tesla model Y, I love it. Long ranger, FSD, quicksilver paint with white interior. Its such a sophisticated vehicle, quiet smooth & responsive. •What hand over? kidding.... it was great, communication between tesla & easi were flawless, that made it super light work for me. •The… Read more
I was always kept up to date with the progress of my lease. When i needed to delay my lease start date for a few months there was no issues. The service was amazing.
Follow-up · Once my car arrived it was a quick turn around and because I was unable to make it to the dealership on the day of collection, it was arranged for my new car to be delivered to my house. Across the board, very impressive service all round..
Positive reviews
Great at helping secure a car thats good for you and running you through every step of the way so your not worrying about what comes next and what you need to do
I had an absolutely fantastic experience with Emma Poetschka, novated leasing specialist. From the very beginning, Emma was incredibly friendly, attentive, professional and genuinely helpful. Her communication was outstanding and she always kept me updated, checked in regularly, and made sure I understood every step of the process. What impressed… Read more
me most was how much effort Emma put into finding the best possible deals and options for me. I never felt like just another customer; she genuinely cared about making sure I was happy and getting the best value. Emma made the whole novated leasing experience easy, smooth and stress free. Her customer service is exceptional, and I would 100% recommend her to anyone considering a novated lease. Thank you so much, Emma, for going above and beyond. You are an absolute asset to your company and a true star
This process exceeded my expectations! Super easy process to engage in, competitive rates, and exceptional customer service. The process was smooth from start to finish, with clear and experienced communication on Novated leasing. Highly recommend for anyone seeking a hassle-free, trustworthy leasing experience.
Find out how Easi compares to other Novated Leasing / Salary Packaging Services
Know better, choose better.
Negative reviews
Been with easifleet for almost four years. I wouldn't recommend. Employer makes payments and it then takes easifleet 2 sometimes even 3 weeks to update your account, meaning your account is always in the negative and impossible to get a reimbursment. Account fees are high and if you do go with them choose your own insurance. Show details
Overcharged 8 thousand dollars for a vehicle that was written off and they were sent and acknowledged receipt if documentation. Failed to update contact details as well so my fuel card went to the wrong address
Inconsistency between salary deductions and Novated Lease account – I am with Easifleet now for three years and I cannot reconcile what is paid into my Easifleet account and what is deducted from my salary. I have asked for assistance with this for three months now and it is not resolved.
Recent reviews
Chad and the team in the qld office were great. I contacted 3 lease companies and easi responded same day and were the only ones that responded at all. They then helped us find the car we wanted ( wasn't available where we test drove) and got a sizable discount. It was pretty quick and easy to then get the car.
Dean has been awesome to deal with. He has been very responsive with any questions i had throughout the process and kept me informed about everything that was happening along the way. Would highly recommend easi.
The entire process with EasiFleet was seamless. From initial contact, Anthony was extremely attentive. There was never a delay in replying to any enquiry I had. A vehicle also became available quicker than expected and Anthony went above and beyond to make sure everything was executed on a very short time frame. EasiFleet are miles ahead of the competition and would have no hesitation recommending them
Dean provided excellent communication throughout the entire process. He was always responsive, professional, and easy to deal with, keeping me informed every step of the way. Any questions I had were answered promptly, and the overall experience was smooth and hassle-free. I would highly recommend Dean to anyone looking for great customer service and support.
Very Friendly Team- i recently got an MG Vibe and Easi fleet has made this whole experience amazing- in Particular Dean at Easi Fleet, Thank you Dean for all your hard work
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.