Best Novated Leasing / Salary Packaging Services

I am 58 and believe it or not, some things are still new to me. I called Accesspay and spoke with a very helpful young man by the name of David whom… Read more

was very patient as he walked me through processes like uploading receipts for meals and also ensured i was aware of other benefits such as parking that fit outside the standard $15900pa. I came away very impressed with Accesspay and will mention it to my friends.

Great support by Nedaal! Would highly recommend Novated Lease Australia and ask for Nedaal.

I recently had the pleasure of working with Sonali from Maxxia, and I couldn't be happier with the service I received. From our very first… Read more

interaction, Sonali made the entire process feel simple and stress-free. What stood out most was how easy Sonali was to talk to. She took the time to genuinely listen to my questions and concerns, and never made me feel rushed or like I was asking too much. Her communication was clear and straightforward throughout, explaining each step in a way that was easy to understand, without unnecessary jargon or confusion. Sonali was also incredibly efficient. Every request I made was handled promptly, and she followed up when she said she would, which gave me real confidence that things were being taken care of properly. There was never a moment where I felt left in the dark or unsure of what was happening next. It's rare to come across someone who combines efficiency with such a warm, approachable manner, but Sonali managed both effortlessly. She made what could have been a complicated process feel manageable and even pleasant. I would highly recommend Sonali to anyone dealing with Maxxia. Her professionalism, clarity, and genuine helpfulness made a real difference, and I'm very grateful for her support.

Remserv novated leasing team have been atrocious. Have called them about 15 times - getting one call back from the complaints line and offered a… Read more

refund for their mistake. Has been 3 months - still no refund - still no contact. Have contacted about 5 times since. Just sucks that we are stuck with remserv for 5 years. Use anyone else

Excellent service and communication Tip top Thank you Very much for the speediness

Fincar are great to deal with! Made my novated lease setup seamless. Plus I know I have their support throughout the lease.

Smartsalary organised my lease to salary package buying a car in only two weeks. Very happy, quick professional service.

One consultant in particular was very knowledgeable and helpful in the process, Vish. He explained everything well and was very responsive when we… Read more

needed to complete paperwork and process quickly. One thing we weren't happy with was having to question the commissions, interest rates, for the finances the initial consultant was not forthcoming with that information.

High fees. Held on to funds owed to me after novated lease had ended. It’s been more than 4 months since my account was closed yet Paywise still hasn’t returned $3500 owing to me.

I received excellent service from the team at Kooya. Shout out to Kiara who handled my contract. She answered all queries with informative answers and went above and beyond on solving problems and making the experience as smooth as possible.

WhipSmart made the whole novated leasing process easy from start to finish. The team has been consistently responsive whenever I've had questions,… Read more

and flexible when circumstances changed — including working through the residual settlement smoothly. Tim Brown in particular has been great to deal with throughout. Would happily recommend them to anyone considering a novated lease.

Best finance and novated lease service – This is my second time using Auto Car Finance. Very professional, excellent advice and knowledge on vehicles and taxation woth novated leases. I got great trade in when I started my lease.

As every other review says. The absolute worst customer service. I wasn't even a customer, I was trying to sign up and they don't respond! It's like they don't want business.

We organised a novated lease through them and they were extremely slow and non responsive. Even after the lease was sorted and we were trying to pay… Read more

it out they were extremely non responsive to our emails. Everything required at least 4 follow ups before there was a response, which was generally weeks later. I definitely would not recommend them! Save yourself the hassle.

Bryan Kutchel has been outstanding throughout my novated lease application process. From the very beginning, he has been proactive, responsive, and… Read more

genuinely committed to getting everything finalised smoothly. He kept me informed at every stage, followed up promptly, and went the extra mile to ensure my car settlement was completed without unnecessary delays.

What really stood out was his attention to detail and willingness to take ownership of the process, which made what can often be a stressful experience feel straightforward and well-managed. I truly appreciate his professionalism and dedication, and I wouldn’t hesitate to recommend him to anyone looking for support with a novated lease.

Disappointed in the aggressive tactics to track down and harass me for posting a negative Google review.

Its a shame Glencore Australia uses this company. Trying to set up a lease is significantly harder then it should be. Got an email from them saying… Read more

my car would be ready to pick up on a certain date. When the date came around I contacted the car dealer to organise pick up only to find out that Fleetpartners had never bothered to pay for the car. Getting them to reply to emails is almost impossible

Absolutely shocking customer service, I repaid my lease a month ago and have been chasing my refund of the surplus funds since then, I’m emailing… Read more

back and forth and no one will answer, they just keep fobbing me off.

They owe me over $500 and still haven’t refunded me, I’m going to escalate to a manager if they ever return my call. Do not recommend.

Do Not Use This Service – They reduced my salary packaging without contacting me. When they did contact me, the message read “At your request”. I did not request for my salary… Read more

packaging to be reduced. You should be making it easy for your clients to use your service. There is nothing client-friendly about your services. I would NEVER recommend your services to anyone. Ever.

Terrible – Used them some years ago, absolutely horrible experience. One day I noticed the numbers in my account doesn't add up so I asked them about it then… Read more

he claimed he can't see anything wrong from his end.

It took 6 months to get solid evidence that he's ripping off me from there. When confronted, he quickly updated my account with all the money he stole and says it was a simple mistake.

I didn't even get the full refund as he claimed some 'special admin fee' for some items which never mentioned anyone.

Avoid this guts like a plague.