I was not getting anywhere with my issue after several phone calls, I decided to send Grace an email followed by my phone call to her. On the same day Grace returned my phone call which I missed. She followed up and resolved my issue on the same day. An excellent service Grace.
Thank you.

Can definitely take some money home off tax with salary packaging. Good service so far. Staff are good in answering queries. Good customer service. Took a few quotes with Novated lease with them. Was not suitable for me. Gave uo eventually..

Such a daunting thing if you have no idea but thanks to Rory everything went smoothly. He took the time to explain everything to us and happily went over anything we weren't sure of ensuring we were comfortable with the lease we were looking at. Highly recommend Rory to anyone looking at a novated lease

If you want it sorted without headaches, ask for Danni!
Customer service was second to none and the lease was explained to me with great detail.
I couldn’t of asked for anything else

if your money hold by maxxia if we want draw back from Maxxia, every purchase receipt need to upload to them and claim it, unless they wont pay your money. service is worst and no answer call untill 1 hour, not worth it, its hassle.

Consultant was very friendly and helpful in providing all the information on the process to salary package the laptop. He also offered further information on other possible items that could be on top of this.

Kiran P. Assisted me in finding the best solution with my novated lease, clear and concise solution. With a good followup plan. Great Work! Keep the good work even in covid-19 times.

Thankyou to Maxxia and in particular Jennifer Saha for terrific service and business integrity for the last 6 years! Very supportive throughout entire lease. Thankyou Jennifer for all of your help and support.

I had scanned and sent off my receipts
Either their not enough or not enough detail
Not even a phone call tried calling on the phone for half an hour then disconnected
Guess I'm old school
They were so helpful 12 months ago now
Not happy
Hope I hear back or I'll take a different avenue

Neville was great in advocating on my behalf with the dealership to ensure any unexpected costs associated with servicing the vehicle were honoured under the warranty conditions. This level of service is greatly appreciated.

My phone kept being cut when I was on the line with the Maxxia agents. Jane Vo was the only person the phone me back and help me solve my queries.

Thank you

Maxxia were very quick to act to organise for the a quote to be provided by the dealership for the repairs on the car and were very hands on to negotiate a great service rate and turn around time for me

Initially, sales staff can not do enouph to help you and get your business.
After sales support is woeful, incompetent, unhelpful.
Every time i needed to speak to them i was on hold for 20mins.
Closed my account and still chasing unused funds to be returned to my employer weeks later .

Contacted customer service today, Nick C provided me all clear and concise info.
He is patient to explain me step by step how to use the fuel cards provided and help me to set up the fuel budget.

Rung to ask my salary sacrifice statement for the past six months. The gentleman who took my call was helpful, courteous, and efficient. He sent me the statement - as promised - within 5 minutes of my call.

I just had a service completed on my motor vehicle and the warranty had expired. During the service it was found that a number of the door actuators were faulty and needed to be replaced for a cost of almost $1600.00. Alex from Maxxia was able to speak with the car company involved and was able to have the faulty actuators replaced with no out of pocket expense.
Thanks Alex

Have to wait for them to call back and took only few minutes of waiting.

Happy that I received immediately what I requested. Prompt action . Continue your good customer service
Thanks Maxxia

I called Maxxia as my windscreen was broken over the weekend. It is one of those fancy ones, linked to wipers and other systems so I was worried about the cost just before Christmas. I spoke to Bernadette. She found out my Maxxia arranged insurance with Allianz covers windscreens with no excess and transferred me through. Before she did, Bernadette pointed out my salary sacrifice and other accounts had a large excess of funds. This was due to COVID and working remotely. She explained how I could get refunds and also reduce my deductions for 6 months. She was great.

Nick was so helpful and patient with my many and varied questions! He was more than happy to make the required changes to my novated lease as we spoke on the phone and articulated how and when the changes would come through on in my pay! Great service provider!