Maxxia

What can I say. I dealt with Anthony Leone and I could not before impressed and grateful for his services. Anthony explained in very tight detail what Novate Leasing was and the benefits, what to watch out for and what to consider. Being within the Automotive Sales industry myself, the services of Anthony Leone and Maxxia were above & beyond Show reply

I dealt with Jordan and Anjali mostly who were both incredible. They made the whole process easy to understand, without pressure and with guidance and I could not recommend doing this more if it works for your situation. Show reply

Aggressive sales tactics, trying to sell additional insurance via phone without being asked to do so. Misleading information and lack of transparency Zero communication after signing the novated lease. Unable to contact anyone in contrast to invasive contact trying to sell the lease. One and a half weeks after signing lease nothing has been progressed. If you have a choice I would stay clear.

The consultant I was dealing with, Jordan, was fantastic and very patient with all my questions. He provided me with all the information I requested and response time was superb. I was very impressed with his professionalism at all times. Thank you.

Long wait time, terrible service, I use to be with eziway, so much better on so many levels, I'm finding since as a company we all had to be transferred over to maxxia, our fund were available within the hour through eziway, maxxia has been taking… Read more

over 6 hrs each time, there customers service just keeps shifting the blame to a third party. I will not be staying with Maxxia very long no salary sacrifice is worth struggling and waiting

Luke from Maxxia is one of the most kindest people that I have had the privilege of working with in the customer service industry. I am glad that I chose Maxxia to do my novated leasing. Luke was patient, kind and went above and beyond to ensure I received a quick, easy and successful outcome and a dream! Show reply

Just like to give my appreciation to Jarrah and the crew. Nothing but helpful. Plenty of late changes to the lease but all handled with no fuss. They work some crazy hours because of the time distance between Vic and WA. Thanks again Show reply

Jordan P was great to deal with - very happy with the level of service and professionalism. Although the car took longer than expected at the dealership end - Maxxia were super helpful and kept things moving along. Thank you! Show reply

Absolutely the worst company to deal with. Butter you up pre-order, then woeful communication afterwards. Still waiting 2 months for my registration and CTP insurance to be paid in full. Happy to take the lease payments in between though. Email sent end of March, 2026 no reply. Would NEVER recommend them, have steered friends and colleagues… Read more

away from them. I have given one star because you cannot give none. The only saving grace is the actual car is great.

Tried to organise a novated lease through Maxxia and the experience was nothing short of frustrating and disappointing. Their quote came in significantly higher than every other leasing company I approached, not marginally higher, but substantially more expensive. What’s worse is the lack of transparency. After three separate emails asking a… Read more

simple question about the interest rate, they finally revealed it, and unsurprisingly, it was around 3% higher than all competitors. That’s not a small difference; over the life of a lease, that’s thousands of dollars.

When I raised this, there was zero willingness to explain, justify, or even negotiate. Just a flat refusal to engage. It’s hard not to feel like they’re taking advantage of the fact they hold an exclusive arrangement with my workplace, effectively removing any real choice and competition. You’re locked in, and they know it.

On top of that, trying to get clear answers is like pulling teeth. Direct questions are sidestepped, responses are vague, and communication feels deliberately evasive.

Overall, the entire process felt opaque, overpriced, and dismissive. I would strongly caution anyone to scrutinise every detail and, if possible, explore alternatives, because this experience seriously undermines trust. How on earth there are so many 5 star reviews bewilders me. no one in my workplace has any positive thing to say in any way about thier experiences with Maxxia.

Leased a car with them. Once signed and multiple attempts of upsells, practically zero communication. Did not receive confirmation of delivery date so I chased the sales guy who was not interested and said he doesn't deal with that information. I asked another person who was upselling me, who was helpful, but ultimately went back to the sales… Read more

guy who only then emailed me pathetic screenshot of delivery 3 weeks into the future. Since then no information and meant to be getting the car this week. I dont if its still happening.

When I first sought quotes in January, Jarrah was great and quickly responded to each request. Despite not proceeding, he encouraged to maintain contact and I returned in late-March with another EV I was interested in. Great communication and experience! Show reply

Smooth process setting up my first novated lease with Anthony. I had lots of questions, and he was able to answer them all promptly and never made me feel like it was a silly question to ask. The company clearly has efficient processes to support the set up - I always felt informed and aware of what to expect next. Thank you! Show reply

Ralph was really patient with me across this process from the end of my former lease to move into a new lease and new car. It was from the beginning in looking at new cars right through to before I got into and drove away with my new current car and lease. Highly regard Ralph but also the novated lease approach to acquiring a high quality car without having to stump up up front $50-70k straight up or borrow on your home loan. Show reply

Cara of Maxxia has made the entire process of working through a novated lease straightforward and stress free. I appreciate Cara's understanding what's customer want approach. She was always happy to answer questions and provide options. Thank you! Show reply

Luke has made the entire process of working through a novated lease straightforward and stress free. I appreciate Luke's calm and knowledgeable approach. He was always happy to answer questions and provide options. Thank you! Show reply

What a st^pid ad they have Ridiculous and utterly unintelligent. I'd rather go do something for 30 seconds so this garbage is over by time I continue watching my show. Doesn't make me want to use this company at all. 100% idiocy

Stupidest add ever!! Extremely repelling as are most adds these days but this add they currently run is pathetic and dull. No imagination.One of the most annoying things I've ever had to encounter on tv. Take it off guys. It's absolutely yawnsville

They were fine until I signed up, then customer service disappears. They had the option of using their insurance which was very expensive so I arranged my own. I had to pay for that, and the first year of registration, out of my own pocket with the understanding that Maxxia would reimburse me. What they didn't tell me was that the reimbursement… Read more

only happens after I have paid enough into the account to cover it. After several emails it is clear that they just don't care and have no interest in helping me. I truly regret using Maxxia for my lease.

Andrea was highly professional and kept me informed throughout the entire process of arranging my novated lease and new car. He was knowledgeable, incredibly patient, and explained everything clearly. I truly appreciated how helpful and supportive he was from start to finish, making the entire experience smooth and stress-free. Show reply

Our car died so we were under pressure to lock the lease in quickly. Cara was been super helpful and responsive, understood our need and did her best to help us navigate what would have otherwise been an extremely stressful time! Show reply

Andrea was fantastic to work with. He has a wealth of knowledge, was incredibly patient, and explained everything clearly. I really appreciated how helpful and supportive he was throughout the whole process. Show reply

Ralph was very professional and kept me in the loop with the progress of my new car. The whole process went very smoothly and I am very happy with the Maxxia team. Everyone was very polite, patient and happy to guide me, I am most grateful for the level of service. Thank you Show reply

Sabine was excellent at providing service and advice throughout the novated leasing process. She made me feel comfortable to ask questions and was quick to replay. Show reply