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Fincar

Fincar

4.2 from 92 reviews

Reviews

(68)
(7)
(0)
(0)
(17)
  • Transparency
    4.2 (5)
  • Customer Service
    4.6 (10)
  • Loan TypeFixed Rate (5)
  • Application Process
    4.6 (10)
  • Timeliness
    4.6 (10)
  • Loan Term4.5 years (6)

Excellent result

published

Reuben was an excellent intermediary, ensuring we achieved an affordable loan and met all the banks requirements as they kept appearing on the way to getting our new car. Highly recommended

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateMarch 2020
See all answers
  • Verified customer

Great Service!

published

Nicholas was great to deal with and kept me informed every step of the way. Nothing was too difficult for him. He provided timely updates whenever i asked and i couldn't have asked for a smoother process from start to finish. Thank you Nicholas

Transparency
Customer Service
1 comment
Fincar
Catherine H.Fincar
Shaine

ShaineEyre Peninsula, SA

fantastic service

published

Can't speak highly enough of the service provided by Fincar. Reuben went over and above expectation repeatedly to ensure we achieved the best possible outcome in the purchase of our new Outlander. Thorough and accurate information and prompt replies to all correspondence

Application Process
Timeliness
Loan TypeFixed Rate
Car ModelMitsubishi Outlander
See all answers
1 comment
Fincar
Catherine H.Fincar

Thank you for your kind words Shaine. Reuben tries very hard to give his clients the best result. We look forward to helping you again in the future!

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Promise the world but dont deliver...

published

They lost important information 3 different times that has now held up my loan going on 3 weeks.. Started up a business and relying on fincar to deliver was a HUGE mistake. Will not and DO NOT recommend them at all....

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelToyota HiLux
See all answers
1 comment
Fincar
Catherine H.Fincar
John H.

John H.Central Queensland, QLD

Look no further for all your financing, purchasing and leasing needs...

published
Transparency
Customer Service
Application Process
Timeliness
See all answers

I love these guys!

published

Both Will and Marko are so ‘for the client!’ They are such lovely, considerate and well mannered people. Fantastic people to deal with and very methodical in making sure everything goes off without a hitch!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2019
See all answers
Kerry

KerrySouth East Queensland, QLD

Amazing service, and more the happy with this sight.

published

I was some what scared to go ahead with my application, but after chatting to Kazi, I was made to feel relaxed. I was always kept in contact with my request, and the help I always got was grateful. Got the car I wanted. Can only say the assistance and on going up dates made this so much easier. Would highly rate this company, and Kazi, who was very helpful.

Customer Service
Application Process
Timeliness
Kate

KateGreater Melbourne (Outer), VIC

I got my perfect car

published

Ethan was totally fantastic when I applied for my car. He went above and beyond to get me my car and I couldn’t be more thankful and dealt with my million questions professionally and in such a positive manner.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelHyundai Accent RB
See all answers
1 comment
Fincar
Catherine H.Fincar
Greg

GregSydney, NSW

Friendly service throughout the whole process

published

Ethan has been so helpful in guiding me through my first novated lease. Looked after me throughout the whole process. Will definitely be recommending him to others. Thanks again for your great service.

Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2018
See all answers
1 comment
Fincar
Catherine H.Fincar

Thank you Greg, you have summed Ethan's service up perfectly. Hope you and the family are loving the new WRX.

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Leon Rudd

Leon RuddSydney, NSW

Great Service

published

Marko was great to deal with and answered all my questions and helped to make the process as painless as possible. Received regular updates and nothing was a problem for the Fincar team to get sorted for me.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2019
See all answers
1 comment
Fincar
Catherine H.Fincar

Thanks for the feedback Leon, our main aim is to make it as painless as possible, after all buying a new car should be nothing but fun and exciting! Glad we could help.

Novated Lease

published

I have recently entered into a lease on a new car when starting a new job. Big thank you to Anna who has guided me through this experience, excellent service making the whole process easy. I would highly recommend Fincar to anyone looking at doing the same thing.

Customer Service
Application Process
Timeliness
1 comment
Fincar
Catherine H.Fincar

Thank you for your kind words, Lee, Anna is an incredible asset to our team and our clients. Hope the new job and VW are going well!

Rob

RobMelbourne

  • Verified customer

Excellent service.

published

Fincar will help and take care of you. Do no go to anyone else but Fincar.
Marko did an excellent job sorting out my loan. Thanks heaps

  • Verified customer

Ethan was very helpful and friendly

published

I had called up Fincar to talk about a new novated lease, and then realised that my employer does not work with them after Ethan looked up that information. However, he still went ahead and spent a fair bit of time explaining the workings of a novated lease and offering me helpful insights. He seemed eager to help and please a potential customer. I'd happily do business with them if I could, and I'm in the process of talking to our HR to see if we could negotiate with Fincar to have them as an additional provider of novated lease in the future.

Thanks Ethan and Fincar

published

Had a query regarding a novated lease. Received great customer service from Ethan. Very helpful. We didn't go ahead as my employer has an arrangement with another company. But this experience has made a great impression of me and I wouldn't hesitate to recommend Fincar.

Nic

Julie

JulieMelbourne

  • Verified customer

So easy !

published

A Huuuge thankyou to Monique Y , There was no way i would get my husband on a car sales lot but with Moniques help we were able to get a brand new 2018 Kia sportage at a price $1200 Cheaper than being advertised.. Everything sorted from finance to having it delivered to our doorstep

2 comments
Fincar
Catherine H.Fincar

Monique and the team are so pleased to read your feedback, this is exactly the service we strive to deliver to everyone! Hope you are enjoying the new Sportage.

Julie
Julie

You bet i am , soo happy !!

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Ethan is patient and professional

published

Ethan is patient and professional assisting me understanding the quotation. Although it was not finalised and made through due to my company policy...i would recommend Ethan to whoever need novated lease service

1 comment
Fincar
Catherine H.Fincar

Thank you Sophie, this completely sums up Ethan! Appreciate you posting.

Perfect and very professional!

published

Very satisfied. All staff made so much effort i helping us get try finance approved. Marko did an excellent job in assisting us.

perfect service, couldnt fault it

published

customer service was excellent, was expecting interest rate 4.5 to 5 % got 5.99 more than what i beiieved originally,wasnt aware of some associated costs

  • Verified customer

Really Helpful people

published

FINCAR helped me a lot to get the loan approved. I had to give so many documents because of my contract employment. Marko helped to solve all and he has contacted me so many times for different documents without any issues.

Geoff

GeoffMelbourne

Hi Praise for HiAce purchase

published

Very easy to deal with. I got an excellent rate, very comparable to a bank, but without the hassle and negative 'vibes'. They assisted me by clearly identifying and resolving any issues. On the day the HiAce arrived, the handover was smooth and trouble free. Can't improve upon perfection!!!

1 comment
Fincar
Catherine H.Fincar

Hi Geoff,
Thank you for your kind words. It was a pleasure assisting you with the HiAce purchase.
The Fincar Team

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