Ace Renovations and Alterations

Ace Renovations shoddy workmanship and dreadful customer service – Ace Renovation sent out contractors that created more problems than were sent out to solve. Two gardeners were sent out. Garden looked marginally better after 2 hrs. A different gardener was sent out. This fellow was pleasant but cut the electrical cord with his wipper snipper leaving a vulnerable 93 yr old women with no electricity or phone. Called Ace Renovations and told them of the issue and also sent photos immediately after gardener left. Was told they would investigate and get someone out to see damage to water fountain. Has now been a week and no contact. Keep away if you want professional service with responsibility taken by this company.

UPDATE- finally the same gardener was sent out to repair the outside fountain electrical wire he cut while using the hedge cutter. He is not an electrician and was trying to connect the 2 ends of the cut wire. Needless to say, this is highly dangerous if the wire gets wet due to rain and is touched by a child or anyone else. We were advised by an electrician that joining outdoor wiring like that is dangerous. We did ask for an electrician to come and repair it to ensure safety and compliance. Ace Renovations is an absolute nightmare to deal with as they don’t like fixing the problems they have caused, and look to absolve themselves of any responsibility. Please don’t use this company if you want quality work and follow up care. Communication from them is non existent.

YOU HAVE BEEN WARNED

Amazing Bathroom Reno...Highly recommend – Just had a complete bathroom reno done by Tony and his team and from start to finish it was effortless. Tony knew exactly what I was after and has delivered beyond my expectations, absolutely blown away by the finish and quality for the price. I would highly recommend this company to anyone on the Sunshine Coast looking for quality workmanship and more importantly delivering the finished bathroom on time as promised.