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Megasealed Bathrooms & Balconies

Megasealed Bathrooms & Balconies

 Verified🏆 2026megasealed.com.au
Megasealed Bathrooms & Balconies
4.8

2,523 reviews

Positive vs Negative
92%8%
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Customer Service
4.8
Timeliness
4.8
Job Satisfaction ?
4.8
Rates and Fees
4.6
Product Quality
4.8

 AI reviews summary 

Megasealed Bathrooms & Balconies receives high praise for its ability to rejuvenate old showers and fix persistent leaks without the need for full renovations. The overall sentiment is overwhelmingly positive, with many users noting that their bathrooms look brand new after service. While the majority of experiences are excellent, there are significant recurring complaints regarding warranty disputes and inconsistent service quality across different franchises.

Pros
  • Exceptional Workmanship: Technicians are frequently commended for their meticulous attention to detail, precision in regrouting, and high-quality tiling finishes.
  • Professional and Courteous Staff: Representatives and tradespeople are consistently described as polite, punctual, and respectful of customers' homes, often taking extra care to protect floors and clean up thoroughly.
  • Effective Leak Resolution: The polymer and epoxy-based grouting solutions are praised for successfully stopping leaks that other trades could not resolve, providing a cost-effective alternative to full bathroom rebuilds.
  • Clear Communication and Quoting: Many users found the initial assessment process thorough, with consultants explaining technical issues clearly and providing reasonable, transparent quotes.
Cons
  • Warranty Disputes: A significant recurring issue involves the company's refusal to honour warranties, with some users reporting that franchises find excuses to blame external factors rather than product failure.
  • Franchise Inconsistency: There is a notable divide in service quality between locations; while most are praised, specific franchises (such as Southern Tasmania and Northwest Sydney) have been flagged for poor communication and damaging property.
  • Administrative and Scheduling Lapses: Some users experienced long delays between quotes and bookings, rude office staff, or tradespeople failing to show up without notification.
  • Follow-up Difficulties: In cases where work was unsatisfactory or unfinished, several customers reported "radio silence" from the company when attempting to resolve the issues.
Verdict

Megasealed is a highly effective choice for bathroom and balcony restoration, particularly for regrouting and leak repairs that save the cost of a full renovation. However, because it operates as a franchise, the experience can vary significantly; consumers should check local branch reviews and be aware of reported difficulties in claiming warranty repairs.

5 Alison  · Very quick service and lovely staff. A wonderful job looks great.
5 Sandy Ramplin  · Robert retiled our shower in the ensuite wonderful job well done
5 Robin  · The gentleman Aman, who performed my repairs was a very nice and hard working person and did a good job.
5 Jacki  · Regrouting works in shower carried out by Belinda. Excellent service and result outstanding, looks brand new.
1 alicia  · Honestly not a good experience. Grout falling out, silicone failing and leaking. i had to pay someone else to fix it.
5 Diane  · John is very polite and I felt safe … he did a very good job ! I highly recommend him !
NJR
NJR
  QLD Brisbane Central

I had an excellence experience with Kurt from Megasealed. Everything was completed to a high standard. He was professional, friendly and communicated well throughout the whole process. I am very satisfied with the service provided. Thank you, Kurt. Show reply

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Samj
Samj4 posts
  WA South West Perth

Megasealed came to fix some issues with our shower and i have found them to be easy and great to deal with. I was kept informed of the whole process and sent pictures and a detailed quote of what needed to be done. The work was done within a week and again I was sent photos of the after. I would recommend them and use them again myself Show reply

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Reviews with attachments

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Kaz S.
Kaz S.QLD5 posts
  Verified QLD North Lakes

would like to provide feedback on Ali the rep who completed our jobs. He was very pleasant to deal with and he was an extremely clean tradesperson. There was nothing for us to tidy up once he left. The bathroom looks like it has been renovated. Show reply

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Matty B.
Matty B.VIC
  Verified VIC Ballarat

Mark from megasealed did an amazing job. We couldn't have made it any more difficult by choosing black grout over white tiles but it turned out fantastic. Mark was very polite, left the bathroom cleaner than when he started and for a fraction of the cost sealed and regrouted the floor and walls and now looks like a completely new shower. Highly… Read more ·  1

recommend there service and couldn't have been more professional. Before and after shots attached. Thank you.

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Sarai
SaraiQLD
  QLD Brisbane Central

Absolutely thrilled with my renovated bathroom. Allison was so knowledgeable and helpful with the entire quoting / assessing process. Removed a badly installed bath and turned it into a waterproofed sanctuary. Thanks Dion & Warren for all your hard work and Dion thank you for keeping everything clean while you did exceptional work! Can definitely recommend this company. Show details ·  1

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Shirley Hardman
Shirley HardmanQLD
  QLD Brisbane Central

I’m very pleased with the work Deon did putting in the shower, tiling and grouting. He is considerate and didn’t waste any time getting the job done. It all looks really good and professional. Show details ·  1

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dug260731
dug260731
  WA South West Perth

Our Tech, Randy was excellent and did a fantastic job. He was very helpful and friendly. We are very happy as it looks brand new. Show reply

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Tessa M
Tessa MQLD
  Verified QLD Brisbane Central

We recently discovered the grout around our shower drain had degraded and water was leaking through the tile floor. Megasealed were quick to quote and assess the issue, and once we locked in a time, the demolition and tiling were completed seamlessly. Dion, our tiler, was fantastic — attentive to detail, professional, and the quality of his work… Read more ·  1

is outstanding. Our shower looks incredible and we couldn’t be happier with the result. Highly recommend.

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leesa o.
leesa o.
  Verified WA South West Perth

Wow. So impressed! Randy from Megasealed just left and I have to say that it’s been a long time since I’ve had such a lovely, professional workman in my home. The shower looks better than new, his attention to detail was incredible and his prep work to ensure no mess was outstanding. I couldn’t be happier. I thoroughly recommend Megasealed… Be sure to ask for Randy!! ☺️ Show details ·  1

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Patricia S.
Patricia S.
  WA Greater Perth

I was very happy with the job done by megasealed. I have use them before in my other house and was very happy with their work. This time a lovely gentleman John did the job and it was spectacular. He was very courteous and punctual. Thank you John. My bathroom looks lovely. So happy and would recommend your company to all my friends and family Show details ·  1

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Sharon M.
Sharon M.QLD
  Verified QLD Brisbane Central

Highly recommend Megasealed for bathroom and shower restorations. They resealed our shower, replaced the screen, and it looks like new again. The team was professional, friendly, and delivered excellent quality service. Show details ·  1

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YM M.
YM M.
  NSW Sydney Eastern Suburbs

Alfie was an absolute legend - great customer service, communication, and craftsmanship. He was accomodating and did an incredible job for our shower reno. He even fixed up other bits and pieces we needed done, not to mention our dog loved him. The shower turned out great and we’re very happy. Photos below (shower screen being done by a different… Read more ·  1

company so it’s not installed as of the upload). Thanks again Alfie - I reckon anyone who gets you in future will be very happy.

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Fiona T.
Fiona T.Australian Capital Territory
  ACT, Canberra

Luke provided outstanding service in arranging the sealing of my five bathrooms between my old and new homes. The Megasealed team exhibited exceptional professionalism, and it was great to have my bathrooms looking fantastic before putting the houses on the market. Show details ·  1

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Lorinda
LorindaQLD
  Verified QLD Brisbane Central

From quoting to completion was less than a week! Chris delivered a prompt quote, understanding the urgency and was accomodating the tenants. Tony has done an excellent job of the shower and the site was left clean and tidy! It was a pleasure dealing with both Chris & Tony! Thank you! Show details ·  1

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James and Nenzi
James and NenziQLD
  Verified QLD Mackay

Absolutely brilliant! Cannot believe how great my ensuite shower looks! Marcus and his team were punctual, friendly, efficient and communicated effectively with us during the whole process. Ours was a difficult job but he went over and above to offer help and suggestions. He definitely put in the extra hard yards to have our room dry and sealed. Thank you so much again. This has given us the reassurance we needed. Would highly recommend. Show details ·  1

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Craig T.
Craig T.NSW5 posts
  Verified NSW Sydney South East

I picked MEGASEALED based on the name (love it) AND review rating and experiences. I'm very happy I did. Highly recommended company and would definitely use them again for any of their services. Dave did an excellent job on the repair and I can honestly say the shower recess looks better than it did when we moved into the building upon completion… Read more ·  1

6 years ago. Superb quality finish.

Georgia the consultant was excellent and communicated well about the quote and requirements. Very pleasant and positive attitude.

And I was very happy to be able to pay via bank transfer once the work was completed. No deposit needed either. No credit card fee. Brilliant!

I'm so happy I chose this company. It's so hard to know, but these guys are great!

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Leanne
LeanneQLD
  QLD Mackay

Service was very professional from start to finish. Marcus called me to come and give me a quote- which was sent same day . Job was booked in for following week and completed within 2 1/2 days. My shower looks brand new whiched saved me a lot off money - the tiles on the floor were regrouted and bottom 2tiles around the walls done and resiliconed… Read more ·  1

plus aound the glass door. The men were polite,respectful , friendly and knew what they were doing. The floor was left in the bathroom was left perfectly clean. I will certainly recommend them to everyone ,

Latest follow-ups

Patricia H.
Patricia H.WA
  WA South West Perth

What an amazing difference, Randy did a fantastic job & was a pleasure to meet, very happy with Adam & his team. Would highly recommend this company Show details ·  1

 Follow-up  · Just a quick follow up. I had both the showers in my house sealed, it took roughly 4 hrs each & Randy worked non stop. The rooms were left spotless.

Howard R
Howard RQLD4 posts
  QLD Brisbane West

Technician, James arrived on time. Very pleasant and informative. Explained procedure , we had the ability to choose the colour for the Megaseal product✔️and James got straight to work. We were amazed at how the new Megaseal looks . We are impressed… Read more ·  1

with the standard of work, the professionalism of the staff member. Couldn’t be more happier of the end result. Highly recommended

 Follow-up  · Been a few weeks since installation. We couldn’t be anymore happy. The sealant looks wonderful. Just a great product managed and installed by a quality company. 5 ⭐️

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Sarah
Sarah2 posts
  Verified QLD Brisbane Central

Very happy with the job Kurt did today. The finished product looks amazing. I would definitely recommend megaseal and Kurt to family and friends. He is also polite and friendly, had no issue answering our questions. Show reply

 Follow-up  · Very happy, still showing people what a great job was done.

In-depth reviews

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Brad R.
Brad R.27 posts
  NSW Central Coast

This is the 4th Megaseal franchise I have dealt with in 8 years, all of them attempt to shirk warranty responsibility. The first case was a leaking shower that was fully rebuilt, multiple return visits required when the work was not completed correctly and within 3 months of completion the mould stain in the attached photo was evident. Another… Read more

shower base in the same house was done as a preventative measure (had never leaked) and nothing but issues, perimeter seal degraded and leaked ($400 to replace a job previously paid for within the 7 year warranty!) floor product cracking after 5 months of use and again blamed everything accept the product, now wanting us to pay for a total base rebuild. A Sydney property had the local franchisee return 4 times to get a shower leak around a screen to stop after paying for floor and wall redo’s. Every one of my 7 showers done by Megaseal have been issues with products failed, cracking of products inside warranty period and never their product warranty has been accepted, with 4 of them refusing any responsibility. If it was once or twice I’d think ok, but it seems to be the Megaseal way of absolving themselves of product warranty, every return visit for jobs done is to get more money for issues created that didn’t exist before they did the job originally.

I’m at the stage of not trusting their products at all now as they refuse to do warranty repairs, finding multiple excuses with reasons why they can do something different that always costs additional, but never saying at initial application that something else needs to be done to make it work. It is like every job is an opportunity to value add by coming back multiple times and upselling each visit. Franchisees are great people, but the products seem to be nowhere near as good as the claimed warranty, and why bother pushing soo hard the benefits of a warranty when 99% of issues are claimed to be not warranty covered.

Brad R.
Brad R.   

And a month after all the documentation, video, photos & information was given to Megaseal head… Read more (+2 replies)

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Troy
TroyNSW
  ACT, Canberra

We reside in rural NSW (Yass River area), a location where coordinating reliable trades can often be challenging. However, the team at Megasealed Sydney South East and ACT exceeded our expectations. The entire engagement, from the initial enquiry through to the completed project, was seamlessly managed, characterized by excellent communication… Read more ·  1

and competitive, transparent pricing.

Luke conducted a thorough on-site inspection of our leak, presenting us with two comprehensive options and detailed costings. He provided a complete explanation of the process, ensuring all our follow-up questions were addressed professionally.

The technician who performed the work, Edmar, was exceptional. He provided proactive contact on the day of service, arrived punctually, was highly professional in his presentation, and was fully prepared with all necessary tools and materials for the job.

I confidently and highly recommend the Megasealed Sydney South East and ACT team for their professional service and reliability in challenging locations.

Ray of Sunshine
Ray of SunshineWA2 posts
  WA Greater Perth

From the time Ryan came out to provide a quote to the job being completed by John, the whole experience has been excellent. Ryan was quick to attend, clearly explained the process and timeframe, and gave me confidence in what to expect. I wasn’t ready to proceed immediately as I had a few more questions, but once I was comfortable, I booked the… Read more ·  1

job in.

John arrived on time to complete the bathroom regrouting. He was polite, patient, and exceptionally tidy — a true professional. After the work was done, I was very happy with the result. When I later noticed a couple of small areas that needed a touch-up, the team was quick to organise a follow-up appointment so John could fix them before they became bigger issues.

I’m genuinely pleased with the entire experience. The girls in the office were also wonderful — very understanding and accommodating of my shift-work schedule, which made organising appointments much easier. I truly appreciate their flexibility and great service. I would highly recommend the Company, Ryan and John and the rest of the team to anyone requiring bathroom regrouting.

Recent reviews

Bronwyn
Bronwyn
  ACT, Canberra

I am soo happy!!!! Jay did an amazing job regrouting our bathroom. It looks brand new! Both Kylie and Jay were professional, efficient and friendly. I would highly recommend this company. The whole process was hassle free and the results incredible. Thank you!! Show reply

Fran J.
Fran J.VIC2 posts
  Verified VIC Southeast Melbourne

We needed to regrout our bathroom. We obtained multiple quotes and selected megaseal. And so glad that we did because the solution they provide is amazing compared to the quotes we got. They quotes are resonable and the their grouting solution as the grout is a polymer based material, which the other quotes was asking for premium. But Megaseal quote was reasonable with a 5 year warranty. Show reply

Lizzie
LizzieVIC
  Verified VIC Melbourne Central

Incredible workmanship by Maj Thank You for your craftsmanship Really pleased with a new look shower for my parents Amazing customer service and communication as well Thank You Show reply

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Mlp
Mlp3 posts
  VIC Inner North Melbourne

Very disappointed with Megaseal. The workmanship is very poor. Had to get them out again and still left my bathroom looking like it had no work done at all. Do not recommend this company. Paid a lot of money for nothing.

Tese B.
Tese B.NSW
  Verified NSW Newcastle

Megaseal (Richard) recently came to our home and re-grouted our family bathroom and also the en-suite. Richard worked really hard the whole time he was here, he did such a neat job and cleaned up each time, so well that you would not have known he had been there. We knew he had been there though as our showers and bathrooms look like they are… Read more ·  1

brand new. The cost was very reasonable. We are obviously more than happy with the work and would recommend Megaseal Newcastle highly to anyone wanting this type of work carried out. Megaseal were so helpful from Martin the person who did the quotes, Jamie in the office and of course, Richard.

JoAnn
JoAnn3 posts
  ACT, Canberra

The technician Edmar was professional, courteous and really knew how to tile. Kylie Tonge the assessor provided us with a concise quote. Professional in her delivery and explanation of the scope of work. Thankyou Megasealed. We used Megasealed in Sydney and am so glad we were able to work with Megasealed Canberra. Jo Egan Show details ·  1

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