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Just like new, maybe better
On time & job was professional. My shower looks better than new. Was a big job and he did it within the time they quoted. Happy to recommend to everyone. Thank you Peter & Jun
fix a leaky shower
Megaseal said they could fix our shower without ripping up tiles - after 10 months started leaking again into ceiling downstairs - when asked to come and look at as it was still under warranty they blamed it on house movement and not covered by warranty - $2200 cast to repair what they said they would do
Not happy product doesn’t work lucky to get 6 months before shower leaks again. Service department never returns calls ( 3 weeks and still waiting ). Very much a bandaid company 4 times they have tried to fix it and yet it still leaks months later. They charge a fortune for a very dodgy service.
- Verified customer
Balcony Fixed and Looks Amazing
Victoria come out and gave me a few options on how best to fix the issue with our balcony. Danny the tiler did a good job and our balcony looks a good as news and fingers cross doesn't leak anymore. Thanks.
I used Megasealed and they did a great job. Friendly staff answered questions no complaints would use again. A great service. Reliable no issues no complaints!!! Thanks for the work
Warranty not worth the paper it’s printed on
Used Mega Sealed back in 2015 to fix our leaking shower base. Now the shower base is leaking again and they will not honour their 25 year product warranty saying that there are cracks in the grout from the house shifting. Seems like they will use any excuse not to honour their own warranty.
Don't waste your money. Product doesn't work & staff are rude
Megasealed contained a waterproof issue in 2015, failed 2017, fixed and failed again 2020. [name removed] and [name removed] (Brisbane) attended. They were extremely rude and blame their faulty product and workmanship on anything that has nothing to do with their product. Trying to say its a structural issue with our house. (Is that why the only tile grout that is cracked is in the shower where they put their product is, but yet all the other tiles in our house have no grout issues!!
The 25 year warranty is bull. The receptionist [name removed] is rude and has so much attitude!
Time to call ACCC and get lawyers involved.
liars. staff lie to you.
they did not do the regrout properly 2nd time now. had to go to fair trading nsw and its been a nightmare. staff made.claims and never backed them up once.
Do not use this company
Just got abused by tiler from megasealed greater west for questioning his professionalism. He was about to start tiling over tacking waterproofing that was painted on only the day before. Tried to tell me that tacky was not wet so therefore it was ok to tile over.
Renata came to quote my shower. Never heard back from here again...
Called head office twice in the 8 business days that followed. One offshore call centre and one Australian based office. Weird. Both times I was told that someone would contact me. They never did.
Don't waste your time.
Megasealed and its pointers!
Megasealed did a brilliant job with sealing up my balcony. Contrary to what you hear in most reviews about them, they are actually really good(At least my experience was) The balcony still looks fresh and they led me to this article about how you can prolong the shine.
Here it is: https://www.megasealed.com.au/shower-bathroom-waterproofing-brisbane/
All in all a great experience!
Fast, Friendly & Efficient
Megasealed were very helpful over the phone, booking a time for inspection was nice & easy. Brendan inspected my 2 showers and was prompt on arrival and friendly. Later, Hameed came to reseal both showers and was fast & efficient , did a great job at completely resealing both shows in under 4 hours! And he was polite & very tidy. Great customer service & very nice looking resealed showers, looking almost like new! Thank you Megasealed !
Such a professional team!
Thank you to Dave and his team for promptly coming out to assess, quote and fix my leaking bathroom. Brad was efficient and so lovely during the process. I used Megaseal in 2012 and they were fantastic, its lovely to see a local company has managed to keep their reputation.
I would definitely recommend Megaseal.
Anne, Bronte NSW
Got Megasealed Sydney South East to fix and update my ensuite last week and it looks so good. They re-tiled the bathroom floor and fixed the leak and regrouted the tiles in the shower. They also installed a new vanity for me. Thanks Alex (the tiler) for your work.
Talked us into a more expensive "solution"... which failed... and they accept no responsibility...
Ok, so where to begin?... A few years ago we had problems with some leaking showers. Wanting the best, I did some research and chose Megasealed. 25/30 year warranties for their top sealing products, must be good right? The gentleman came and assessed and said, actually, to definitively fix our leaks would require much more extensive work than just sealing. Trusting his expert opinion I agreed and almost $9000 later he performed the work. About 9 months ago, the leaks came back . all of them.
Gee thats bad, but were covered by warranty r...ight? I contact Megasealed who send a really nice guy out to assess the recurrent leaks. Ok, so to really fix the leaks, Im going to need to rip up all the tiles and start all over again, which will cost you about $8000. But shouldnt it be covered by the warranty? Ill check with the Boss. Boss: No its not my responsibility, the problem is x, not y. Me: But it was your guy who told us it was y. so the responsibility is still yours. Boss: Ok. I have to check with Head Office, they owned the franchise back then. Me: Ok, I understand that. And, as a gesture of good will, how about I cover half the costs of the retiling and you only have to cover the other half, I just want this sorted. Head Office (after a month and a half): "As per their instructions they have advised that they will not be covering anything regarding this job, as it is out of statutory warranty period". 6 months.... If you want peace of mind, I'd be looking elsewhere. I've had the showers reassessed by a number of tilers since, all of whom have said their initial solution was never going to work...
Phil from Newcastle completed our bathroom today. We are exceptionally pleased with the work, Phil worked cleanly and has given us a new bathroom. THANKS to Peter and Phil we would certainly recommend Megasealed.
Regards Kate & Anthony Collins
The reviewer stated that an incentive was offered for this review
Very happy! Excellent job
Had my leaking shower fixed by megasealed recently and i am very happy with the service. Good price too. My shower looks brand new again and no tiles had to be removed. Highly recommended
Best service I've had for anything in a long time!
Thanks to the whole team at Megasealed for the Southern Sydney area.
Graeme, Sandy, Justin, Greg and others.
They did a job for me to repair a leaking ensuite shower recess in 2014. Last year it started leaking again. From the first call they have been very courteous and responsive. While they had to come back a few times to finally solve the further leaking their last offer to take off the shower screen frame and door, seal under and then reset the frame and door the leaking finally appears to have stopped.
This could have ended up a c...
Choosing Megasealed for a Bathroom renovation was a BIG Mistake
I chose Megasealed for my complete Bathroom reno because I was happy with their initial customer service and the cost was reasonably within my budget. Little did I know that everything would change once I signed the dotted line. The cost increased drastically because everything else (like getting a niche in the wall,) or tiles to the ceiling or fixing a wall hung vanity was all going to be charged extra. They quoted me 5K extra for getting tiles all the way to the ceiling. I accepted and agreed to all the costs and was happy till the tiles were...installed but then started the comedy of errors. The reno that was due to be completed in 2 weeks is still going on well into the 8th week. They refused to install a mixer tap of my choice initially as they would not change any plumbing and after 3 trips to the plumbing centre and getting 3 different sets of taps ad all the drama they agreed to knock the tiles again and installed the matching taps . This further caused damage to my other wall in the house. Then the new tile they installed is jutting out and is chipped on the side and I could just go on with how bad my experience has been . I really hope that someone at the main head office is listening. I am happy to give further details on why this has been a terrible mistake and whyI would never ever recommend Megasealed unless you want a really stressful experience .
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Questions & Answers
1915 heritage bathroom. Mild leak to bedroom next door. New grouting between tiles and bath required (nit between tiles (which are cemented in with no gaps). Awaiting quote. Will megaseal work on crazed glass bathroom subway wall tiles surrounded by contrete grout? They are about 100 years old. I have asked Damien 0434 318 104 from Megaseal to give me a quote. Perhaps he is waiting for further info from me? Still waiting for return contact from voice message left on 5/6 and 30/6.
We are delighted to have had the opportunity to discuss your specific situation and needs with you directly.
We have been advised, that both Damien and Danielle have been in communications with yourself and that Megasealed Sydney Central West have sent a quote for your specific requirements.
Thank you for choosing Megasealed and we look forward to being able to service your bathroom.
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