Regency Screens
- regencyscreens.com.au
- ✓ Verified company
344 reviews · Statistics
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Reviews
Shocking
QLD, CoorparooFive goes to install and still wrong. From rep measuring wrong, bad manufacture, shocking first install, rude first installer (rude to me and shouting at apprentice), then attempted remanufacture with door done wrong way round (again), then reinstalled with frame strip missing, now strip installed but buckled at the bottom and still have bowed door. This has taken in excess of 20 emails, about as many phone calls and a great deal of patience without a suitable outcome.
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Great service & products
NSW, AlburyEverything went very smoothly from Matthew in the showroom to Rohan the installer for both our sliding shower screen & wardrobe fit out. Very professional, reasonably priced & good service. Highly recommend Regency Albury
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Superior service and product
NSW, AlburyReceived exceptional customer service and product knowledge for the best possible bathroom renovation outcome. The shower screen design is functional and aesthetically appealing and adds value to the overall bathroom experience goals. I rate my overall Regency Screens shopping experience FIVE STAR!
Note: I’ve bought products from the opposition in the past that simply failed me. However, Regency Screens attention to detail have provided extra confidence that I have invested in the best product suited to my needs, design and budget. I’m very HAPPY!
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Thrilled great job and thank you
NSW, Alburyhi Melissa just a note to say thank you, we were thrilled to see the shower screens.
great job and thank you for all your hard work and help through the build process it was appreciated
lou + rob
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Great service
VIC, BendigoGreat service & pricing. Prompt quote & easy to deal with. Friendly and knowledgeable installer
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Great shower screen
Regency ScreensLachlan from Regency was responsive at all stages of the project. The team did a great job of a tricky installation and the shower screen looks good and works well
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Terrible experience trying to get a quote
VICCalled 3 times and submitted an online enquiry as well, but 3 months on no one has ever contacted to do a measure and quote of a new shower screen. Terrible business. If they treat new customers like this, imagine how they will treat you with warranty issues once they have your money!
Fantastic, high quality finish
VICLachlan offered a terrific service throughout my entire experience with Regency and the final product matched the quality of the customer service!
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Perfect from start to finish
VICNeeded to replace old Shower screens so I contacted regency via there online query form.
They were responsive and professional and had a guy come and do a measure up to confirm requirements for final quote.
Screens were made and installed promptly and with professional attention to detail.
Screens look really good and have really improved the look of our bathrooms.
Job well done!
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Wonderful workmanship
VICDave did an installation for us today 4 x bedrooms including a full size walk in robe,
Laundry hallways and linen closet installs as well.
Dave was very pleasant and his workmanship was excellent, he can up and obviously took pride in his work.
Just the right fit,style and choice of shower screen
VICI just had two tri fold shower screens swapped over for 2 semi framessless screens. I initially I was hoing to go with white full framed screens but after talking with Shawn Paul from Rowville I decided to go with Chrome semi frameless. I couldn't be more please with tge look. The serviceman was on time, efficient and neat. I would recommend Regency Screens.
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LONGWOOD
VIC, SheppartonJohn delivered beyond expectation on these high-end shower screens and mirrors. Countless onsite measurements to ensure perfection. We cannot thank the team from Regency Shepparton enough for their expertise and professionalism on this job.
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New shower installation
VIC, SheppartonHad shower in on suite replaced by Regency Shepparton. Barry Fischer and his team were very helpful and obliging. It was measured up made and installed in less than 3 weeks. Perfect job, no leaks. Thanks Guys.
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Shocking company to deal with especially after! Look elsewhere if you can
VIC, BendigoWe have been dealing with Regency since July. They installed our kitchen splash-back which is a large white glass piece. Over a period of 3 years this splash back has become faulty twice, it’s began to change colour in patches from white to almost a peachy colour in patches as if the paint behind it was breaking away. To have the splashback replaced according to Regency is a huge hassle as they require a large truck to transport it ect.. therefore we have had to wait multiple weeks leading into Christmas with a kitchen that looks like a constru
... Read morection site. We were not able to get the option to choose an alternative design nor would they refund us as they states it’s under warranty - it was a requirement that we have it replaced with the exact same style that keeps causing us all issues. NOW 3 months later we have finally had the splashback replaced for the 2nd time, and what happens.. Regency installed a different shade glass, it almost looks green. I have contacted [Name Removed] from Regency who again, has to look into the matter before providing us with another solution for a faulty unsatisfactory splashback in our kitchen .. another stress we have to deal with leading into Christmas.. All I can recommend is look elsewhere SAVE THE HASSLE.
I’m still in the process of having this problem sorted. So hopefully future process improvements will take effect on my issue.
Could you please send us your contact details via email, including phone number, email address and your post code. Please email us at Feedback@jeld-wen.com.au. We will forward on details to Management to reach out to you to resolve.
Great customer service
NSW, AlburyVery pleased with our wardrobes. Mick did an excellent job. Excellent workmanship and worked solidly to get them fitted. Very pleased right from quote to fitting. Great service all round.
Show detailsQuestions & Answers
Do you sell this frameless shower screen below, if yes please may I get a quote?
https://shop.showerland.com.au/collections/frameless-shower-screen-sydney/products/frameless-corner-l-shape
Need your correct email to request a part.
Weather strip below shower screen door is splitting.
Shower screen was installed approximately 3years ago from Oakleigh South branch.
Any ideas?
Clyde
Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.
Just ring Regency and Lachlan will come out and advise you
Get an answer from our members and Regency Screens representatives
Details
| Category | Bathroom Renovators, Online Shops, Physical Shops and Bathroom Shops | Bathroom Renovators, Online Shops and Bathroom Shops | Bathroom Renovators, Online Shops and Bathroom Shops | Bathroom Renovators, Online Shops, Physical Shops and Bathroom Shops |
|---|---|---|---|---|
| Offers Free Standard Shipping | No | No | No | No |
| After Sales Service | Yes | Yes | Yes | Yes |
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Hi Angelina,
We appreciate the time you have taken to provide us this feedback about our customer service. We’re disappointed to learn about the experience you’ve had and apologise.
... Read more Your review has been forwarded on to Management who will use this feedback to improve future processes. Kind Regards, The Regency Team.