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Regency Screens
4.0 from 324 reviews · View Statistics
Listing monitored by Regency Screens

Reviews

  • Customer Service
    4.6 (215)
  • Timeliness
    4.6 (209)
  • Job Satisfaction
    4.7 (200)
  • Rates and Fees
    4.6 (204)
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Looks great and super quick install time

published

I’d like to thank John for his amazing job on measuring and quoting within a day of calling and getting the shower screen installed super fast for us

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Sharon
SharonGoulburn Valley, VIC

Perfect replacement and great customer service from Barry

published

Barry followed up my enquiry and called to advise my replacement was available. Customer service at its best . Thanks again. Would recommend to any one . Having used Regency in the last for our renovations was pleased to be able to use again

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John B.
John B.
  • 2 reviews
  • 1 like

What service . Insulting.

published

Can't get reply from 3 different numbers , rep , office , manager in qld and only had order for 5 months and 8 weeks notice to be told nonsense, then payment with an account that I overpaid !!! If wrong I will apologise but no multi national let's you go 8 months without taking you to court if u owe them . I await a reply. Brisbane.

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Mike
MikeSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Parts Supply

published

Needed parts for an older model shower screen, took photos & sent online. The local store contacted me back with some advice. As I had already shown them what was required in the photos it was quite easy. They had in stock & collected the next day

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The reviewer stated that an incentive was offered for this review

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Perfect fit

published

The screen was a great success. The service was wonderful, from the time it was measured to the time it was fitted.
Very happy with the product and the results and the service.

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g yeomans
g yeomans
  • 2 reviews

very satisfied with my new Regency shower screen

published

thorough job of measuring my old bathroom with the walls and floor being out of square ,the job was done quickly with out any mess at a very good price .I would highly recommend Regency Screens

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Efficient & quality install. Good product.

published

The measure up for the shower screen was professional and the screen arrived and was installed ahead of schedule. Fits nicely, well sealed and appears durable product. Easy to clean.

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Walkerjane
WalkerjaneMetropolitan Adelaide, SA
  • 2 reviews

Shower Screen

published

Have used Regency on a previous occasion when I had wardrobes installed. Professional job and great result. Had a shower screen installed and am as happy. Slight issue with marking after a year or so and follow up from staff was prompt and helpful.
After some tips from staff my screen looks like new again .
Matt H and all staff I dealt with have been awesome.

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Justin Lawrence
Justin LawrenceHunter Region, NSW

Could not even get back to us with a qoute

published

Went and had our appointment which was great. A lot was talked up and were happy when we left. It's now 7 weeks and 6 messages following up and still no qoute. Terrible service !!!!! Would not recommend to the 5 mates building

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Arthur
ArthurSouth East Queensland, QLD

Very pleased in all respects. Total satisfaction. Highest recommendation in everything.

published

From our first contact with Regency & Timothy, measuring, conversations with reception, prompt installation on both shower screens, 100%. I could not recommend all personnel , more highly. Great product, courteous & prompt personnel .

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Leigh Phillips
Leigh PhillipsGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Inbuilt Robes

published

From quote to install the process was very easy. The outcome was great and would recommend Regency Screens. Lachlan Scott was very professional and helpful with the design of our cupboards.

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Very happy

published

Very happy with product and the process from start to finish. The team were very helpful and my questions where answered promptly. Would highly recommend and price was competitive to other companies

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Jan
JanSouthwest, VIC

Unvaccinated installers

published

I have just had wardrobes installed in my garage recently they did a excellent job of installing. No complaints about the work done both installers very polite. 5 star
Be careful -
One installer wasn't vaccinated (exemption) and the other had only 1 jab. I feel Regency should inform clients before hand so they can decide to go ahead or not. 2 star

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Juliette
JulietteGreater Melbourne (Outer), VIC

Great product. Service was good.

published

I like the look and quality of my shower screen. I paid the extra for the protective coating which cuts my cleaning in half and for the clear glass without the green tinge in it. Im very happy with it and it looks great.

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Absolute terrible customer services and appalling communication.

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Questions & Answers

Samer S.
Samer S.asked
Regency Screens Showerscreen

Do you sell this frameless shower screen below, if yes please may I get a quote?
https://shop.showerland.com.au/collections/frameless-shower-screen-sydney/products/frameless-corner-l-shape

No answers
Clyde
Clydeasked
Regency Screens Wardrobe

Need your correct email to request a part.
Weather strip below shower screen door is splitting.
Shower screen was installed approximately 3years ago from Oakleigh South branch.
Any ideas?
Clyde

No answers
Cookie
Cookieasked
Regency Screens

Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.

1 answer
Maggie
Maggie

Just ring Regency and Lachlan will come out and advise you

Get an answer from our members and Regency Screens representatives

Regency Screens

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