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Regency Screens
3.8 from 249 reviews · View Statistics

Reviews

  • Customer Service
    4.7 (145)
  • Timeliness
    4.6 (139)
  • Job Satisfaction
    4.7 (134)
  • Rates and Fees
    4.6 (139)
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Great job, quick turn around thanks!

published

Required replacement shower screen as original one was old and no longer up to task. Prompt quote, short maufacturing timeframe and quick turn around for installation. No issues, very happy with end result

Incentivised ReviewNo
Julia

JuliaVictoria

Very good service!

published

The communication was very good. Flexibility with timing and happy to reschedule if needed. All finishes up to standards and no rubbish after work was finished. Thanks you guys for helping us with our investment renovation.
Cheers, Julia

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Gab

GabVictoria

Great Service!

published

Regency installed two shower screens at my property in Rosebud. They look fantastic. Lachlan the sales rep was great to deal with. He was punctual and had great ideas on what would work in each space. The Nano clean glass option is working a treat. The installer had to work with walls that are out and he did a sterling job fitting the screens and make them look great.

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They did a great job

published

They came, they measured and this was just before lockdown. So when COVID Lockdown restrictions were over they came back quickly and fitted the showerscreen. It was perfect when installed. They did a great job.

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A job well done!

published

I reached out to Regency Screens to have a shower door/screen replaced prior to advertising a property for sale. As an agent, having a tradesman/service return a quote the day after the original phone call to the office and to then have the work completed within two weeks straight after the madness of the second lockdown easing was greatly appreciated.
Thanks Lachlan and the installation team for your prompt work.

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The reviewer stated that an incentive was offered for this review

Mick

MickSouth East Queensland, QLD

Too much deposit

published

Asking for a 100% deposit then needing to wait for a January install is a bit much
50% deposit is more realistic. We went to another local company that just asked for a more reasonable deposit terms

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1 comment
Regency Screens
Alexis P.Regency Screens
Rifaat S.

Rifaat S.Australian Capital Territory

6 weeks wait without installation

published

We had the shower screens measured and were told that they'd be installed in three weeks time.
After three weeks, they said they need another 10 days because something went wrong!
After the 10 days, they said that the screens that they received were not the right ones we ordered and they need another 9 working days.
So after 6 weeks, we're still without the shower screens.
We had to cancel the order as we lost all trust in their ability to deliver on their promised dates.

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Incentivised ReviewNo
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S Booth

S BoothGreater Melbourne (Metropolitan), VIC

Great job

published

Lachlan and his team, including Renae and Sam the installer did a great job to quote, schedule and install my shower screen in Melbourne. We had to reschedule because of Covid-19, however it was arranged promptly and Sam followed all safety precautions needed, he was very polite and most importantly did a great job with the shower. Very happy.

Customer Service
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Jeanne B.

Jeanne B.South East Queensland, QLD

So much storage.

published

The service, installation and follow-up is always perfect, we have now had 6 wardrobes done by Regency, and Stephen and his team always go above and beyond to ensure customer satisfaction, thank you.

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Andrew

AndrewSouth East Queensland, QLD

Everything we wanted

published

We decided to use Regency despite having read some negative reviews on line. They are part of the big Jeld Wen organisation and we felt confident that any issues would be resolved. Their representative Stephen was very professional and prompt with his quote, and set a realistic timeline for production and installation of our new shower screen. The semi frameless screen was installed on the agreed date and time and 8 weeks later we're very happy with it and the Regency frameless mirror that we also had installed. We'll be using Regency again when time comes to update our ensuite.

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Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens

What great service

published

I’d like to kindly thank Stephen for his services in the last 10 years one of the best reps in Brisbabe. Yesterday I called Stephen for a quick turn around because we’re selling our home and he delivered over night thanks and I’d recommend Stephen in the future for quality service
Thanks Stephen
Kind regards
Place Property Developments

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Regency Screens
Alexis P.Regency Screens

The reviewer stated that an incentive was offered for this review

Niel

Niel

  • 2 reviews

Excellent Service Thanks Steve

published

Recently had shower screens and wardrobes installed to our new home.
Steve Watkins made the process very easy, he was very helpful and knowledgeable, nothing was too much trouble.
Highly recommend Regency due to the excellent service.

Thanks again Steve.

Customer Service
Incentivised ReviewNo
1 comment
Regency Screens
Alexis P.Regency Screens
Kath

KathQueensland

Just perfect

published

Just had my shower screen installed recently by Darren (the installer), the wow factor that I got when he finished my new screen was amazing. The measure and quote by the Regency Rep Stephen was outstanding, very professional and gave me great advice.

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1 comment
Regency Screens
Alexis P.Regency Screens

Great service

published

Had our shower screen and mirrors fitted recently. Shawn was extremely helpful with ideas where to put a full length mirror and assisting with what height the mirror should go to above the sinks. Ryan and another guy arrived exactly when they said they would and removed the door which I should have organised! They were extremely efficient and friendly. I highly recommend this company and will be using them again. Great service and great price ✅

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1 comment
Regency Screens
Alexis P.Regency Screens
Leanne B

Leanne BMetropolitan Adelaide, SA

Happy Customer Review

published

Thank you to Aleasha for all your professional advice and guidance when choosing my shower screen, you made it a stress-free process which I really appreciated as a bathroom renovation is a highly stressful project at the best of times. I couldn’t be happier with the end result. The Nano clean is brilliant!
Also would like to thank Chris Haverley for the prompt, friendly installation, he did a great job.
Overall top service, timely delivery and installation.
Very happy customer and I would definitely recommend you to friends and family.

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Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens
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Ross

RossSouth East Queensland, QLD

  • 3 reviews

So happy with the finished product

published

Stephen the rep gave great advice and Darren the installer was meticulous with his installation . Matt black was the perfect choice to give me the on trend look I was after

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1 comment
Regency Screens
Alexis P.Regency Screens
Jenny

JennyMetropolitan Adelaide, SA

  • 3 reviews

Great service and installation.

published

Thanks Aleasha for your customer service and friendliness.
Thanks Nathan for the great intallation, looks fabulous.
Would recommend Regency Screens anytime.
Good communication through the whole experience.
Look forward to doing further business with Recency.

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1 comment
Regency Screens
Alexis P.Regency Screens
Leo F.

Leo F.Southwest, VIC

Another sterling performance by Regency

published

Having used Regency previously I arranged for 8 wardrobe doors, to be delivered and installed on the Bellarine. The Representative, Warehouse and Installer made the process easy and simple. The communication throughout was excellent and the doors were delivered and installed within 2 weeks despite the current issues with COVID-19. Would highly recommend.

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1 comment
Regency Screens
Alexis P.Regency Screens

Very happy with our wardrobe

published

Very happy with wardrobes that we have just got installed throughout our house.
Grant was awesome to deal with and was happy to help with ideas would highly recommend and the frameless looks amazing wouldn’t change anything.

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Regency Screens
Alexis P.Regency Screens

Perfection

published

Great service from the start !
Great advice !
Installation perfect!

Professional efficient and quality!
Happy with both my new shower screens !
Thankyou Aleesha !
Highly recommend you and Regency Screens !
My bathrooms look amazing !

Customer Service
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Regency Screens
Alexis P.Regency Screens
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Questions & Answers

Cookie

Cookieasked

Regency Screens

Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.

1 answer
Maggie
Maggie

Just ring Regency and Lachlan will come out and advise you

Get an answer from our members and Regency Screens representatives

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