Regency Screens

Regency Screens

 Verifiedregencyscreens.com.au
4.0

346 reviews · Statistics

PositivevsNegative
76% · 26284 · 24%
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Return Claim MadeYes (1) · No (18)
Customer Service
4.6 (237)
Timeliness
4.5 (231)
Job Satisfaction
4.7 (220)
Rates and Fees
4.6 (223)
Product Quality
4.6 (21)
Shipping
5.0 (5)

Reviews

Regency Screens346 reviews
Sally S.
Sally S.NSWMurray Region, NSW2 posts
  NSW, Albury

Great Wardrobe space and Great Service

Great installation worked quickly and efficiently. Looks great and will work well for us.
We chose a demo one as it was the colour we wanted and wow it looks good and they made changes to make it work in the space we have. Very pleased Show details
Job Satisfaction
Kristy M.
Kristy M.2 posts
  NSW, Albury

Amazing cost and service

We got a quote from regency, because locally it was $1500 more for a similar product. They say shop local but this was not reasonable for us. I hope Regency continues to provide our area with there services because I will certainly recommend them !! Show details
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Nora W.
Nora W.
  QLD, Coorparoo

Shocking

Five goes to install and still wrong. From rep measuring wrong, bad manufacture, shocking first install, rude first installer (rude to me and shouting at apprentice), then attempted remanufacture with door done wrong way round (again), then reinstalled with frame strip missing, now strip installed but buckled at the bottom and still have bowed door. This has taken in excess of 20 emails, about as many phone calls and a great deal of patience without a suitable outcome. Show details
Customer Service
Rates and Fees
Regency Screens
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Paula
Paula2 posts
  NSW, Albury

Great service & products

Everything went very smoothly from Matthew in the showroom to Rohan the installer for both our sliding shower screen & wardrobe fit out. Very professional, reasonably priced & good service. Highly recommend Regency Albury Show details
Timeliness
Penelope S
Penelope SNSWMurray Region, NSW2 posts
  NSW, Albury

Superior service and product

Received exceptional customer service and product knowledge for the best possible bathroom renovation outcome. The shower screen design is functional and aesthetically appealing and adds value to the overall bathroom experience goals. I rate my overall Regency Screens shopping experience FIVE STAR!

Note: I’ve bought products from the opposition in the past that simply failed me. However, Regency Screens attention to detail have provided extra confidence that I have invested in the best product suited to my needs, design and budget. I’m very HAPPY! Show details

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Mel
MelNSWMurray Region, NSW2 posts
  NSW, Albury

Thrilled great job and thank you

hi Melissa just a note to say thank you, we were thrilled to see the shower screens.
great job and thank you for all your hard work and help through the build process it was appreciated
lou + rob Show details
Paula
Paula2 posts
  VIC, Bendigo

Great service

Great service & pricing. Prompt quote & easy to deal with. Friendly and knowledgeable installer Show details
Celia W.
Celia W.VICGreater Melbourne (Inner), VIC
  Verified Regency Screens

Great shower screen

Lachlan from Regency was responsive at all stages of the project. The team did a great job of a tricky installation and the shower screen looks good and works well Show details
R S
R S4 posts
  VIC

Terrible experience trying to get a quote

Called 3 times and submitted an online enquiry as well, but 3 months on no one has ever contacted to do a measure and quote of a new shower screen. Terrible business. If they treat new customers like this, imagine how they will treat you with warranty issues once they have your money!
Luke
Luke
  VIC

Fantastic, high quality finish

Lachlan offered a terrific service throughout my entire experience with Regency and the final product matched the quality of the customer service! Show details
David
DavidVICSouthwest, VIC2 posts
  VIC

Perfect from start to finish

Needed to replace old Shower screens so I contacted regency via there online query form.
They were responsive and professional and had a guy come and do a measure up to confirm requirements for final quote.
Screens were made and installed promptly and with professional attention to detail.
Screens look really good and have really improved the look of our bathrooms.
Job well done! Show details
Jai
JaiVictoria9 posts
  VIC

Wonderful workmanship

Dave did an installation for us today 4 x bedrooms including a full size walk in robe,
Laundry hallways and linen closet installs as well.
Dave was very pleasant and his workmanship was excellent, he can up and obviously took pride in his work. Show details
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Michelle Lasek
Michelle LasekVICGreater Melbourne (Inner), VIC2 posts
  VIC

Just the right fit,style and choice of shower screen

I just had two tri fold shower screens swapped over for 2 semi framessless screens. I initially I was hoing to go with white full framed screens but after talking with Shawn Paul from Rowville I decided to go with Chrome semi frameless. I couldn't be more please with tge look. The serviceman was on time, efficient and neat. I would recommend Regency Screens. Show details
Glenn Dempsey Builders
Glenn Dempsey Builders
  VIC, Shepparton

LONGWOOD

John delivered beyond expectation on these high-end shower screens and mirrors. Countless onsite measurements to ensure perfection. We cannot thank the team from Regency Shepparton enough for their expertise and professionalism on this job. Show details
Rates and Fees
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Richard J
Richard JVICNortheast, VIC
  VIC, Shepparton

New shower installation

Had shower in on suite replaced by Regency Shepparton. Barry Fischer and his team were very helpful and obliging. It was measured up made and installed in less than 3 weeks. Perfect job, no leaks. Thanks Guys. Show details

Questions & Answers

Samer S.
Samer S. · Regency Screens

Do you sell this frameless shower screen below, if yes please may I get a quote?
https://shop.showerland.com.au/collections/frameless-shower-screen-sydney/products/frameless-corner-l-shape

Clyde
Clyde · Regency Screens

Need your correct email to request a part.
Weather strip below shower screen door is splitting.
Shower screen was installed approximately 3years ago from Oakleigh South branch.
Any ideas?
Clyde

Cookie
Cookie · Regency Screens

Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.

Maggie
Maggie  

Just ring Regency and Lachlan will come out and advise you

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