Reviewer Photos & Videos
Used civic on multiple builds- clients happy with results
The team at civic are a pleasure to work with. Any issues are worked through and the end result keeps any discerning client happy- keep up the good work team
Rob was amazing
Rob was very helpful and he did a great job fixing our shower screen. He also made sure everything was clean afterwards and asked if we had any further queries, highly recommend.
Thankyou Civic Shower Screens for installing my shower screen today by two of your exceptional staff Luke and Jake. These two guys did any amazing job, calling to let me know how far away they were and extremely good at their craft and get on with it in a polite manner. A perfect job.
Also to Steve who came to measure knew what he was doing and very professional.
Your installer Damian has to be the most attention to detail worker I have met, We have just built our dream home with five ensuite, Damian rectified installation faults and made them perfect. His polite and professional manner is a credit to him and your company.
Thank you Civic thank you Damian
The reviewer stated that an incentive was offered for this review
My screens and wardrobes are excellent, look fantastic and make such a difference
Trent and Will were very friendly, helpful and did a great job. Trent noticed a dent in a shower screen and has come back with replacement, no fuss and a very thorough job. It was obvious Trent was teaching Will and he was doing so in a polite, constructive and professional manner.
I would also like to praise the the gentleman who quoted the screens, he was friendly, helpful with advice and very easy to deal with (just not sure of his name).
Perfect end result
We are very happy with the new look of our shower screens.
Our fitter Damien did an excellent job, we could not fault him through the whole process of fitting out our new shower screens.
Damien was very professional and also very easy to talk to thru out the job, he was a pleasure to deal with.
He is a credit to Civic Shower Screens.
A business is only as good as it's employees
Firstly, I would just like to say a VERY BIG Thank you to Damien who went above and beyond customer expectations. Damien's job wasn't made easy by the Rep who measured incorrectly and sadly the workshop who when re-making the correct size shower door caused a noticeable heat damage mark on the new glass.
All in all the outcome was an excellent result, but I can't emphasize enough the importance of quality employees like Damien who believe in customer satisfaction and who strive at getting the job done right the first time.
I would also like to ...
Amazing built in wardrobe
Rob came out and installed a built in wardrobe in our garage for all our extra stuff. He was on time efficient and a pleasure to deal with. Would highly recommend
I Would Look Elsewhere
We have just undergone a bathroom renovation, when it came time to have the final clean done it was discovered that the shower screen hadn't been installed properly and the supporting bracket had been forgotten, also the new cupboard door was scratched and damaged from installation. On top of this they had put the new shower screen through our freshly painted ceiling and banged it onto our newly installed and stained front timber door in 2 places leaving large dings and didn't say a word.
A new appointment was made for them to come back and r...ectify the issues, meaning I needed to take time off work to come home and let them in. Upon arrival the installer didn't have the correct colour bracket and said a 3rd appointment would need to made to come back and install the new door and shower screen support. I rang today to arrange this 3rd appointment and was told they are unable to give a estimated time that they would attend next Friday and if I wanted to know I would need to call them back on the morning on installation to get some indication of time meaning I can't plan my working day as I may need to be home at anytime to let them in. For a company that has damaged our property and stuffed us around your customer service is terrible. My advise is look elsewhere first.
Shane and Matt came to install mirrors and shower screen today. They were professional, friendly and went out of their way to ensure that we were happy with the result.
Recently we became aware of a problems with our shower screens installed 15 months earlier by Civic Screens. On contacting them we were requested to forward photos of the said problem. This we did. The next day, Friday, they contacted us to advise that a serviceman would come Monday morning.
As advised, he arrived on time & attended to the problems efficiently, without question.
We are very happy & pleased with the service given by Civic Screens.
Awesome - exactly as ordered
Mat and Shane provided a professional, uncomplicated service - highly recommend. The screen is great quality and very sturdy and they arrived to fit the screen in the time frame they provided. Excellent jobCheers boys!
Love my new wardrobe
I had a design plan and Civic helped me with my design to create a fabulous new wardrobe. Personalised service and Imran did a terrific job installing. He was friendly, timely and professional.
Extremely happy with everything
We asked Civic to replace two semi-frameless shower screens with fully frameless screens. The sales person was helpful and answered all my questions. We received updates via phone calls and SMS to confirm exactly when the screens would be installed. The installer was Chris W and while he was quick he was still very thorough. He went out of his way to make sure the screens were perfect and that we were happy with the finished result.
I dealt with Maddie on numerous occassions. She is such a lovely and helpful lady to deal with. A couple things needed to be fixed and this was done promptly and followed up extremely well.
Questions & Answers
Need to get a bathroom renovation done, are you able to come out and have a look and give me a quote? I live in Auburn NSW 2144.
I am in Qld so I can’t assist. Suggest you contact a local builder.
I do know that if you choose Civic Screens, you will be well satisfied with their product.
Get an answer from our members and Civic Screens representatives
Other Bathroom Renovators
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.