Reviews with attachments
- +7
These are perfect! Can’t live without my Adorn! – Honestly one of the best companies I have dealt with ever. Briony the founder is absolutely amazing and she communicates personally with her customers. We feel like we are part of her community and not just a number to her family owned business. She cares for everyone one of her community/customers. Her team are just amazeballz what can I say!… Read more
They are quick to help rectify any issues for you and it doesn’t matter how big or small they help with the utmost respect and compassion. Truly and amazing team and company. That’s just about the team.
Now the products are just fantastic, my skin has never been this great ever in my almost 40 years of living. I truly believe that if I didn’t find adorn I would’ve ever started looking after my skincare. The makeup products don’t affect my skin or cause irritation. This makeup has helped me build my confidence again. I can say without a doubt that adorn is the way to go if you are wanting products that don’t harm your skin.
Disappointed with sample size – I was disappointed with the amount of product in the sample jars, it was not consistent and I don’t feel like I got value for money. The product seems good but the sample box not so good.
Look beautiful without feeling the makeup sitting on your skin – The most beautiful products that make you feel and look amazing. Customer service is the best i have seen and the company is always looking for ways to reduce their environmental impact. Love it!
In-depth reviews
Amazing products and even better company – I started with adorn when I purchased one of their big sample boxes. I was a little overwhelmed with which foundation to use when and how to apply so I went to the website and started with a tutorial explaining how to use each foundation and why. I then started watching other tutorials and began to become more confident in using make up and… Read more
realised that there really weren’t “rules” for make up. I started to expand my collection and try the skincare. The Facebook family is connected and supportive. Briony (the founder) and her team frequently connect with members of this group to offer suggestions and support. There are plenty of lives to discuss make up looks and products that are being released. The customer service Is amazing. They respond quickly to emails and happy to fix problems (most of them my fault too). At first I thought the products seemed pricey but the quality is amazing and I don’t need to use as much so they last longer, actually reducing how much I spend. Briony and Adorn have lead me to enjoy looking after my skin and doing make up for me.
This is a culturally illiterate brand selling The WORST sunscreen I have ever tried – First of all, the Adorn sunscreen is horrible - thick, greasy, sticky and heavy. It leaves a white cast on my medium olive skin tone, despite advertised that the product does not leave a white cast. I even messaged them to double check it would work with my skin type and they assured me it would. I couldn’t even use my foundation or powder to… Read more
cover up the disgusting white grease the sunscreen gave me. The pump is terrible too, barely any product comes out, so you have to keep pressing and will eventually end up with a sore hand.
This company also immediately deleted my review on their website, so it seems the glowing rating isn’t a truly accurate representation of overall opinions on the product.
They are also not inclusive as reflected on their social media, with little to no individuals of non European descent. The foundation shades are an absolute joke and colour shades do not even correspond to the shade names. The darkest shade is at best medium in other brands.
They also tout their certified cruelty free / vegan labels while their marketing manager shows off their leather bag on the company social media so it doesn’t look like they actually care about animals.
Finally, I voiced some of my concerns about the product and advertising and the smug, pathetic owner was extremely rude to me and had the audacity to tell me she would speak to her lawyer because how dare anyone point out they made a claim which was against TGA guidelines.
Thank you Adorn! – Finally a make up and skin care range that clearly nourishes, hydrates, and actually improves my skin! I have not been happy with any skin care or make up since I was in my twenties. Now at the age of 45, I have finally found the range I will use for the rest of my life. Too often I have wasted money on products that seemed to be working… Read more
initially, but after a short while stopped having any positive effect and started drying out my skin and clogging my pores. I have been using Adorn for over 2 months now, and my pores are no longer clogged, my rosacea is noticeably improved to where I now also love my make up free skin. My skin is soft and hydrated, and firmer.
Ordering couldn't be simpler. I love that the website not only has written descriptions under each product, but also short videos that really help when making decisions. The inexpensive sample size products and sample sets, are absolute value. It was perfect being able to try the range at home before investing in the full sized products. I am grateful for the ethical stance Adorn takes on many levels, including cruelty free products and sustainable packaging.
I couldn't be happier to have found Adorn. My expectations have been exceeded every step of the way.
Positive reviews
Revitalised skin – The Aha enzyme bamboo scrub has a perfect polishing texture and beautiful fresh lemon aroma leaving my skin feeling revitalised but it's always disappointing when I find the perfect scrub is in a 50gm jar. At least option for 75gm would be great and maybe packaged in a tube so to avoid contamination. Show reply
The Best Skincare on the market – I am a 59 year young woman who has been using Adorn products for 10 years now and is worth every cent spent. Its my forever skin care and love the lip glosses and powder foundation too that doesnt clug and stays on all day. A must to try and the amazing thing is you can purchases samples of all products to test first. Show reply
Saved my wedding – I have rarely used makeup before because it has always been difficult to apply and always looked terrible. Adorn is so easy to use and has a great finish. I will never use anything else now. My little Adorn story. I was panicking when my carefully chosen makeup artist had to cancel right before my wedding due to COVID. I didn't want anything… Read more
animal tested and came across Adorn. I used the sample packs and skin tone matching service they provide. I watched the Adorn tutorials and learnt how to do my own makeup and people were amazed at how great I looked on my wedding day. I always recommend their products and videos now because they helped me so much.
Negative reviews
Terrible Customer Service - will never buy from them again – Buyer beware - You pay for goods you may never receive. Their terms state that they take no responsibility for orders once dispatched - so in my case, my package from them has not moved since the day they 'dispatched' it, and Adorn just tell you it's up to you to deal with Australia Post. The problem is that Aus Post won't deal with anyone but the… Read more
sender. So I have no way of getting my lost order and Adorn simply say it's not their problem. Worst customer service I have ever experienced.
Disappointing and overrated – Oh my. What a disappointment. The samples are a complete joke. Seriously. So tiny and so expensive for that you get. The powder is anything but special. FREE samples I received from other brands come in a decent size and with so little packaging. What a disappointment!! A major turn off & complete waste of money.
DON'T WORRY ABOUT THE REWARDS PROGRAM ;( – Love the products but the rewards program NOT happy, they have just launched a new website and have said unfortunately we could not transfer over your rewards... well isn't that convenient .. guessing they will launch or up grade their website every 1yr or 2 and wipe out everyone's rewards :( Very disappointed that they can see what i have… Read more
purchased, tell me all the colours etc but we cant transfer your rewards... Wonder how many people you have do this to Briony Kennedy and Adorn Disappointing
Recent reviews
A mixed experience. The concealer brush and cream foundation brush are beautiful to use and of high quality. I am glad l only ordered samples of the cream foundation, lipstick, concealer and blush because my skin and lips started to tingle upon application and then the burning sensation quickly followed. Such a shame because l really wanted to… Read more
like these products. Definitely not suitable for my sensitive skin.
Commend Adorn for their prompt and responsive customer service and for its commitment to sustainability.
Find out how Adorn Cosmetics compares to other Beauty Product Brands
Know better, choose better.
There's a lot to like about this Australian skincare company: the ethical packaging, the no-nasties product ingredients, the feel, fragrance and effect of the products. The products that suit my skin have been great and I am a reasonably loyal customer. There's still room for improvement-too many products contain Aloe Vera-not great for the many… Read more · 1
of us suffering from asthma and eczema. I'm sourcing my eye cream, etc elsewhere since Adorn don't offer options without the dreaded Barbados aloe.
Also, the colour matching for Adorn's foundation offering is clunky. You take a photo and send it to the team, and they advise the best colour match. This was a complete fail for me. I trusted the process, but now I have a large stick of foundation that is at least one to two shades too dark for my skin. I would have preferred a colour match system such as Try Findation. I have found the system to be very accurate.
Best natural cosmetics with no nasties – I have been using Adorn cosmetics for over 10years now and I wouldn’t use anything else. I have so many favourites but would have to say their vit c cleanser, lime caviar moisturiser and their BB cream would have to me my ultimate favs. Love these products ☺️ Show reply
Good even coverage but too dry – I strongly support Adorn’s palm oil free ethos but the two products I’ve bought- Briony Brights Lipstick & the BB cream - look matte & do not suit my dry skin. The BB cream goes on nicely but disappointingly, gives no glow at all to my skin which I need as an older woman.
Very disappointed – More money down the drain. Night cream was greasy and tacky and left my skin feeling horrible. Liquid foundation was watery, no coverage and my skin looked blotchy. Never again. They must write their own reviews
Disappointed – I was excited to receive but very disappointed when mine came. Most samples I couldn't even try there was only a drop and I mean a drop! In them!
Great company but I can’t find colour match – Love the bronzers and blushes but they need more colours in the foundation range. Medium olive looks muddy on me and light medium is too light and shimmery for some reason. Medium tan is orange. I much prefer Eco minerals foundation their colour range is more suitable for light medium warm complexions and is more natural, with less shimmer.
Quality is second to none – Absolutely beautiful makeup and skincare. A little goes a long way, and the amazing and educational tutorials available on the website really help know how to best apply the makeup. Quality is just amaxing. So happy to have found such a great Australian Made & Owned company that is toxin free and most importantly cruelty free.
Life changing – These product are the best skincare range I’ve ever used. My skin has never felt better. The purchases were super easy to make with the added advantage of Afterpay. I’m in love.
The Adorn Blemish range has changed everything! – I suffered from really bad adult acne and I struggled to find the right product to get on top of it. In less than two weeks I have gone from an acne filled face to not wearing any makeup because my acce has cleared up and I am beaming with confidence. Adorn has my seal of approval. I could not recommended it highly enough.
Find out how Adorn Cosmetics compares to other Beauty Product Brands
Know better, choose better.
Amazing Skincare & Makeup – This makeup & skincare is Australian made, organic, cruelty free and non chemical. It ticks all the boxes but the best bit is that it delivers! Beautifully flattering and long lasting.
Adorn cosmetics – Adorn is organic, my skin feels better for using the range of skincare and make-up. No oiliness or heaviness in the product. A better way to treat my skin. Easy to view and purchase online Extensive range and the quality second to none.
Make up and skin care that I don’t get a allergy from – I could not find a mascara or eyeshadow that I didn’t react to, that was until I tried adorn. The samples helped trying everything out to see my skins reaction. The store page is great and helpful, lists all ingredients.. Loved the range of colours and products and even tried colours I would not usually use and they were great. Love the natural… Read more
products, recyclable packaging and not tested on animals. You can try samples that are cheap before you outlay a large amount of money and don’t end up using it. Recommend the products. ❤️
The most amazing and beautiful products I’ve ever used – The web site is so easy to use everything is under a listing that’s easy to find even with the vast range of products available Their products are amazing too And if you’re not sure just buy the samples Can not recommend them enough
I have been looking for an Australian-made ethical makeup company for so long and Adorn ticks ALL the boxes! – The skin care range has changed my life, considering I’ve only ever been a ‘wash my face and that’ll do’ kind of girl. Since entering my 30s, I noticed some things about my skin I wanted to take care of and since using the beautiful, natural Adorn skin care products for those nasty blemishes and patches of oily and dry skin, my skin is now looking… Read more
healthier and I’m so much more confident. The makeup itself has so many options for all skin types and I love that you can choose samples to have a play before purchasing. The Adorn community is truly positive and always supportive, and the Adorn team are the most friendly and helpful customer service I have dealt with. Honestly couldn’t speak more highly of Adorn! Worth every dollar.
Adorn for the WIN! – Since making the switch to Adorn Cosmetics skincare and makeup my skin has felt amazing! I’ve always taken care of my skin but I’ve always had the odd dry spot of skin and my makeup always felt suffocating. Not now!! My face feels more hydrated and much more refined now than it ever has and when I wear makeup my face doesn’t feel like it can’t… Read more
breathe, it just feels like I’m wearing moisturizer!! Cannot recommend trying it enough. I highly recommend trying the skincare sample box and the ultimate sampler box for a true match in your foundation and products that you will love and need to have once you try them all once!
Very impressed with Adorn – Ordered the sampler pack. Arrived very quickly! The hydrating day moisturiser+primer is wonderful great base. Not usually a fan of loose mineral, but Adorn's goes on so easily, a little goes a long way, covers & wears well even when I'm sweaty. Found my new foundation. Thanks Adorn.
Awesome Product – Started using Adorn just over a yr ago & love that everything can be purchased in sample sizes before full size purchase. Adorn has made my skin look & feel so much better. Website is easy to use & love how eco friendly it all is right down to packaging it arrives in. Briony & her team are amazing.
Best make-up ever! – I fell in love with Adorn by just buying 1 foundation sample, the loose mineral, and never stopped since then, and it is Australian made. The skincare products are amazing, beautiful make-up, excellent service, and great tutorials on how to use everything. I will never use any other brand again.
I'm an Adorner & couldn't be happier – From skincare to makeup the Adorn products are amazing! With helpful staff & educational tutorials this was the best decision I made, at 66 my skin has improved so much. The only Company that actively encourages customers to try samples before purchasing full size products, Adorn paves the way in ethical cosmetics.
Products are amazing! ❤️❤️❤️ – The website is easy to navigate Their ethical products are fabulous, their no waste pregame and their overall philosophy is inspiring It says exactly what is does Guilt free natural and amazing Makes me want to get up in the morning ❤️Easy to apply Briony and the team are always there for help and advice Best thing I have done for myself in years xxoo
Miracle skin care and makeup – This sin care and makeup is the best I have ever used. This range is perfect for the mature aged woman. Tutorials are full of information and easy to understand.
Over priced samples – Not satisfied. Pots were to small to expensive for what you received. I think this is a con and I am disappointed
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Hi Mary, thank you so much for taking the time to… Read more