I've had a pleasant experience with Sophie, from Àerre. I raised an issue because my perfume bottle pump stopped spraying and recieved a prompt, friendly response. It was all amended quite quickly and they replaced my perfume bottle which I am very grateful for. Its the best perfume, I get regular comments and feedback on the scent. You guys… Read more · 1
are amazing. Your product, customer service and after care can't be faulted. Thank you so much for being easy to communicate with and coming to a fast resolution.
God bless!
Purchased Lucid Dreams for myself , yes I know it is a men’s perfume but holy moly it smells amazing. Delivery was literally 2 days from the time I purchased it. Sad thing is my husband likes it too so I may have to purchase another one. Absolutely recommend this perfume. Show reply
It doesnt even lasts an hr. I bought 2 of parfume at pac fair shop. It's just cheap imitation and definitely not worth of money. It's better to spend more at chemist warehouse than this shop. First it doesn't lasts, second the parfume doesnt exactly like they've told you. Everyone is different but I've been trying 2 times now and won't order ever again from this cheap shop. I prefer buying arabic parfume like lataffa
Reviews with attachments
Worst smell like a spirit, never recommend to anyone. Palermo is a much better brand you should go for it but never waste your money with this [Content Removed] brand.
Thanks for sharing your feedback — we’re really sorry to… Read more
Had an issue with my perfume the sprayer stopped working contacted the team and was resolved very quickly and promptly Show reply
I love my fragrances. There’s 4/6 i will purchase again ☺️ Thank you Aerre ❤️ Show reply
I recently purchased 6 different perfumes-from this brand, and I couldn’t be happier with my experience. From start to finish, the customer service was absolutely outstanding—friendly, helpful, and responsive. The perfumes themselves are beautiful. Each scent I tried was unique and smelled incredible, with a noticeable quality that really stands… Read more · 1
out. You can tell a lot of care has gone into creating these fragrances.
On top of that, the value for money is fantastic. It’s not often you find such high-quality perfumes at such a reasonable price point.
Overall, I highly recommend this brand to anyone looking for gorgeous fragrances and a great shopping experience. I’ll definitely be purchasing again!
Had a defective bottle which Aerre didn’t even hesitate to send me a new one.Kudos to Aerre! Top tier customer service!! Even 10pm Sydney Time they still reply to their client. and for the Scent (Wildfire) it is top notch!! best value for your money. Show reply
I have been purchasing Aerre perfumes for a while now and it never disappoints. The packaging is always spot well prepared. I had one missing item that was not packed, it only took one email for the company to fix the problem. They were very prompt with their email. I appreciate the time they take with their customers. Show reply
Àerre absolutely exceeded my expectations all around. First of all the customer service was great, if I had questions I asked them on their website and they responded very quickly and thoroughly. The website is very aesthetic and easy to navigate, especially to find an inspired-by designer fragrance you already have in mind. The products… Read more · 1
themselves is where this company really shines. I was honestly expecting it to smell like those middle-eastern dupes you find in chemist warehouse, super synthetic smelling, long lasting but rough around the edges. But these are the opposite, they smell incredibly sophisticated and high quality, you can tell that it isn't just marketing, it really smells like some of the highest quality designer fragrances made in France.
I now own 6 bottles, (inspired-by's of LV imagination, Creed Aventus, Creed SMW, Burberry Hero, and YSL Y and YSL Myself), to my surprise, Àerre fragrances nail the high end scents (LV and Creed), but fall a little bit flat on the lower end designer fragrances, like YSL and Bleu de Chanel in my opinion (and from what I've tried in stores). It is still really impressive how close most are to the original, but the performance and overall smell of something like YSL Y isn't as accurate as I would have hoped.
However, this is where I have to talk about their new inspired-by of Louis Vuitton imagination (called Lucid Dreaming). It is simply mind-blowing. No joke, for me it lasts 24 hours on my skin atleast. I have never ever tried a fragrance that lasted that long, and not only that, it smells absolutely sophisticated, expensive, and overall just like an extremely pleasant, creamy, and slightly citrusy earl grey tea type of aura around me. I don't know how but they absolutely nailed the near $600 scents, but fall a bit flat on recreating the $120 ones XD. That's just my opinion anyway, but I'm definitely going to buy again from them once I am close to running out.
As they are a relatively new and growing company I understand that their current range of products is smaller than some other companies, however, if they decide to recreate any more Louis Vuitton fragrances, or any other expensive designer ones, I will be the first one to buy since they always absolutely nail those high-end scents for me.
I'll keep the rest of this short, but basically if you live near Brisbane, check out their physical store in Carindale shopping centre, I accidentally stumbled upon it after ordering a three pack the other day, and had to get myself another three, the price was even better. The staff were friendly and helpful, and it's great to be able to smell what you're getting instead of blind buying and potentially returning stuff you don't like.
Either way, this company is a near 10/10 experience for me, absolutely love what they do and it exceeded my expectations, especially for the price. Highly recommend.
One of my air bottle spray was broken, I managed to contact customer support, the process of explaining and getting a new replacement bottle was seamless. The customer care team are ready to assist. Show reply
I cannot praise Aerre Perfumes enough. I purchased 12 perfumes from them over the past month and from the very beginning the experience and the product quality were exceptional. The first package with 4 perfumes arrived on time and the scents were absolutely beautiful long lasting and luxurious. Unfortunately the second package containing 8… Read more · 1
perfumes was lost by Australia Post and this was very disappointing as they were all Christmas gifts needed by Christmas Day. From the moment I contacted Aerre they were unbelievably responsive to emails and so accommodating throughout the entire process. I have genuinely never dealt with a business that handled an issue with this level of care understanding and professionalism.
They went above and beyond to help resolve a situation that was completely out of their control. Not only is their customer service outstanding but their perfumes themselves are clearly made with quality in mind.
Aerre is a business that truly values its customers and stands behind its products. I would recommend them without hesitation and will absolutely continue purchasing from them in the future.
Find out how Àerre compares to other Beauty Product Brands
Know better, choose better.
I have been purchasing from this brand for a while now and every fragrance is extremely close to the original, the bottles have magnetic lids so you never lose the lid when you travel which is a plus. I recently had a product not supplied in my order and the service to remedy and resupply was extremely polite and efficient. Highly recommend! Show reply
Great perfumes, great packaging. Had a small issue with a nozzle and the team were very helpful to send out a replacement perfume. Very quick to reply to emails. Great service. Show reply
I already have 10 in my collections. One of the bottle i received had a leak and they replaced it without any hesitation. Smells like the original. Show reply
Item delivered had leaked.Emailed re the issue and attached a photo. I quickly got a reply informing that they would send a replacement for this. Thank you. Show reply
The perfumes are perfection. They smell exactly like the original scents! The customer services was incredible. I was sent the incorrect cologne, they let me keep the one received and sent the correct one the same day! Show reply
I am simply amazed by the quality of this perfume, I have tested many different Aventus clones but none are like this one... It is very mild but long lasting, and leaves compliments behind... As for shipping and service, everything is super fast, I received it the next day... Thank you and I will be back to shop again soon... Show reply
Latest follow-ups
My daughter bought me one of their products for Christmas. I was so impressed with the quality I went on to purchase 3 more myself. I will NEVER buy full price perfume again. I am an Àerre purchaser for life. Absolutely love love love Show reply
Follow-up · After using this product now for a few months I can honestly say they are my go to perfumes. Love them. They last for ages, smell awesome and best price point ever
Bought their Bliss Release, which is inspired by MFK's Baccarat Rouge 540 - smells nothing like the original, sillage is weak and projection is virtually nonexistent. As for longevity, it is noticeable after a half hour if you were to smell the exact spot you applied it up close. All in all a disappointment. I'll just buy the original.
Follow-up · As a follow up to answer some questions - No, it did not stain my clothes in any way. Customer service was excellent, deliver was speedy, no issues there at all - they're a reputable company. The packaging is superb - thick, high-quality card and the bottle has a magnetic cap. I was actually impressed by the presentation.
Thanks for sharing your thoughts with us. We’re really… Read more
The perfumes are worth more than it's price! After 5 washes, my clothes still hangs with the scent! My second time purchase and my friends also loved the smell as I gifted one of them. And customer care on point! Nothing was compromised, nor the… Read more · 1
product, nor the customer service! Forever grateful for sending a replacement that got misplaced, without charging a single penny for it. My heart was touched❤️❤️❤️.
Follow-up · Still getting compliments for the fragrances!!! Worth every dollar I spent. Noctrine Bloom is another level! Customer service, on point ❤️
Find out how Àerre compares to other Beauty Product Brands
Know better, choose better.
In-depth reviews
BEST CARE , BEST PRODUCT – The best company ever I purchased items online : rapid reply, great sense of responsibility, friendly team , great communication and customer support and care; and on the top of all , best ever products . I literally bought and tested almost all of the scents ( women and unisex), the scents are identical to the original ones, with an affordable… Read more
price. I did not have any issues to change or return , and always received quick replies from customer care.I always received free shipping sticker for any return or exchange within 2-3 hours.I have always had a chance to try as many perfumes as I wanted with this great company. I frequently received discounts and also once a free bottle of perfume, ( as a token of apology from company) ) when there was a little mixed up with only one item out of my more than 26-27 items i had ordered. I hope there is soon a branch of this great business in Western Australia .I am 100% satisfied with all their products and definitely recommend it ! Thank you Aerre ! We love your products!
Extremely Disappointed with Aerre Perfume – Extremely Disappointed with Aerre Perfume I had high hopes for Aerre Perfume, but my experience has been nothing short of disappointing. The scents I purchased were completely different from what was advertised—overpowering and unpleasant, not at all what I expected based on the descriptions. To make matters worse, their refund policy is… Read more
misleading. They claim to offer a "full refund," but what they don't tell you is that it excludes any discounts applied during the purchase. This crucial detail is buried, leading to a frustrating and dishonest refund process.
Customer service wasn’t helpful either. While polite, they simply restated the fine print instead of addressing my concerns or attempting to resolve the issue in a meaningful way. It’s clear that transparency and customer satisfaction are not priorities for this company.
I won’t be purchasing from Aerre Perfume again, and I strongly urge others to reconsider if you're thinking of buying from them. There are plenty of other brands out there that value their customers and stand by their promises.
We're so sorry to hear this, and we completely understand… Read more
No Issues At All – I don't understand the bad reviews, as mine was sent and delivered to me fast! I'm glad I bought from Aerre! Anyway, I bought the Oakcha and the Aerre versions of Love, Don't Be Shy. I LOVE THE AERRE VERSION most, as it pulls more sweet, powdery marshmallow, with a hint of floral, and it ISN'T waaaay too "Jasmine forward." Don't get me wrong,… Read more
you can still smell the Jasmine, but Aerre has blended it RIGHT! I don't like the Oakcha one for this reason alone, as I am not a Jasmine girl in the slightest. The sweetness of marshmallow and the powdery floral in New Beginnings is blended so perfectly, that I can layer it with something more citrus forward, such as Oriana or even Karma; To me, that would be perfection!
I will continue to buy fragrances from Aerre, as I had no issues this far. The fragrance definitely lasts all day on me and it smell amazing! Plus, they're an Aussie business. For someone with moderate-to-severe histamine issues (MCAS) amongst other things, I have had zero negative reactions. I'm really hoping it stays this way! My high hopes were NOT let down!
Recent reviews
Was sent the wrong perfume on accident. After contacting customer service I was promptly replied to and sent the correct perfume and was told to keep the incorrect one that was sent as a token of their sincere apology. Some of the best customer service I have received. Prompt and reliable Show reply
These products are great, as always. I had an issue with the package of one item in my last order and customer service team promptly replied to me and sent a replacement. Show reply
Popped a 2 star review directly on their page a few weeks ago and what a shock they didn't post on their site! Bought 3 - all had a strong alcohol smell and does not last.
Thanks for your feedback. Could you please email us at hello@aerre.co with your order details so we can help you?
I dont know where all those 5 star reviews come from. I bought dupe of chanel chance and jadore by dior, and yes they smell great, but they ARE NOT lasting at all. Maybe couple hours at best. I won't be repurchasing.
Hi Sara, thank you for your honest feedback. We’re glad you… Read more
The second time I’ve ordered from the Aerre and the perfumes are as beautiful as ever. Their customer service is also amazing. I even received an email on the weekend when I flagged a small issue with my order. Highly recommend. Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thanks for your feedback. We’re sorry that the perfumes did… Read more