Adventure Kings Fridges/Freezers Dual Zone

Bad fridge – Kings is cheap sh1t. Nobody wants to repair them. Loved it while it was working because we had a 5 hour one way drive home to Bedourie and we could take ice cream home. Now max cold is 15 degrees. Who want watery ice cream. Show details

Better than expected – Delivered within 2days! Plugged it in and was down to 1 degree in about 50 minutes. Completely silent. I figure that a bag of ice a day would cost about $1200 a year, so for $320 it only has to last 4 months and I've saved a heck of a lot of watery mess. Not tried freezing but don't care. Very happy Show details ·  1

Setpoint issues – My 90ltrs Dual Zone is set to -1 as I primarily use it as a fridge on a day to day bases. Recently I have noticed the right zone going down as low as -15 and left zone + 12. Fridge wouldn’t even be 14months old? Ideas? Show reply

Kings dropped the ball – Just bought a kings staycoolz the black friday sale was on 1st thing that is really weird is the lids to oper you have to push down lift up to open basically a two hands operation.. then the cover instead of opening same way as the lids it opens longways freaking stupid as the dumb butt lids....so not two weeks in and the cover is ripped with… Read more

duct tape holding it together.then the freaking seals are so p*ssweak my freezer half set on neg 15 is all iced up thick while the fridge is wet Not dry like supposed to be I going to take it to a fridge specialist seal dude who said he would have a look but probably nothing can do as it's a design fault. I was in at j car today and they have one same kinda deal same 500 price with cover and wheels on the fridge the lid was normal to open and the cover was more clever....kings dropped the ball on this model Don't get it gets the jcar oneys cool fridge freezer combo

75Lt Stazycool died failed again – At around 6onths old, the fridge failed, the result of this was freezing half a case of coke, which due to freezing they all blew up and made a mess in the fridge. I returned the fridge back to the store and it was stated to me that may be the thermostat, as this is a common issue. the fridge was repaired and returned back to me. Now another 6… Read more

months later this time the fridge stopped cooling which resulted in the loss of a few frozen meals. I returned the fridge back to the store and this time I provided a letter, kindly requesting a full refund, as I have lost confidence in the fridge and can not afford to have it fail again. A fridge must work all the time, it was lucky I did not have a large quantity of food in the fridge.

I have now re-visited the store to follow up on the refund, I was talking with a Person with the name of [Name Removed], (who claimed was the manager when I ask to talk with the manager) whom refused to provide a surname and refused to provide a contact phone number.

I tried to reason with [Name Removed] to provide a refund, but was blankly refused, [Name Removed] was a very cold heated person to deal with, even when I said what would have happened if I had a few hundred dollars work of food in the fridge, all I got was a Sholder shrug.

To add to this there was two others of the same fridge model, just been dropped ( before me in the line) of by other customers which had also failed.

I was very disappointing that I received a cold shoulder and there was not attempt by [Name Removed] to find a solution for me. There was even no offer for a replacement, (which I would not accept after seeing in the returns of fridges today in front of me today)

As a result of the cold Sholder, and the do not care altitude, I have not collected the fridge & raised a compliant with fair trading, who wants a fridge that is not of an acceptable quality, the reason we buy frisges is to keep food fresh.

FYI,,they did seem very quick in fixing the second issue with in 30min by the message on my phone , then a to collect message, you can see by this that they would not have even tested the fridge for a day to check it was 100% operating correct ,where is the QA ?

Very disapointed Kings...

Terrible for 30°+C climates – Bought a 90 L fridge freezer about 3 years ago. First time out was about a 2 week trip and the E1 code kept coming up. Didn't think much of it at the time as it would come good. This is our second time out, we installed new batteries in the car and the first couple of nights we didn't have any problems. As soon as we got into the warmer temps… Read more

(32-35°C) it started throwing up the E1 code again and shutting down during the day. Freezer would reach +20° so all of the frozen meat was ruined. Freezer would refreeze overnight. We think that we have worked out that the compressor would not handle the heat during the day These units are not suitable for Australian climates that reach 30°+C

DONT RISK IT – Unit died 3 weeks after purchasing and warranty process a nightmare. Purchased as a second fridge/freezer for ute when travelling around Australia. Unit died 3 weeks in and customer care team make it extremely hard to get the issue resolved. They expect to have you return it to a store (zero in NT) (stockist aren't allowed either) or provide… Read more

your home address so they can pick up.

They are so hard to work with and you'll be expected to solve the problem as they can't.

Warranty what warranty – If I could give it a big fat zero I would! I had this fridge for a year into there supposed 5yr warranty. 3 days into a 3 week trip the fridge packs it in. After having to cut short our Fraser island leg of the trip and losing a week's worth of food we were told to go to Rockhampton store for warranty only to be told after a young fellow took a… Read more

look over the outside and plugged it into a battery (the fridge failed to turn on) that he would raise it with the warranty department. A few short minutes later I was told it was declined due to user abuse as it was not in pristine condition. Now this is ment to be an off-road/camping fridge is marketed as one, promoted and sold by this companies staff as one and if a couple of marks inside the compartment means it voids warranty well that's pretty poor. No one opened up the compressor compartment to check if the electronics were compromised, compresser damaged etc. No thorough investigation of the fault was done. I would strongly recommend people steer clear of this company. After spending a small fortune setting up multiple vehicles and on camping equipment with this company this has been the straw that broke the camel's back. It is well known the products sold are not of the same quality as brands like Dometic or Engle, or Darche but this doesn't resolve the fact they offer big warranties that are worthless. From what I have read I am not the only one a class action against this company is overdue

Appalling product and disgusting service – We purchased the kings 75L dual zone fridge 2 months ago. After a few weeks, the freezer side defrosted and we lost our food. It somehow resolved itself. Then a couple of weeks ago, both sides stopped cooling and were reading 28° when it was set at 3°. This lasted for a week so we took it back, they tested it and said there’s nothing wrong, you’ll… Read more

just have to keep it and take photos if it happens again. No refund, no exchange, nothing. We’re supposed to be going away in a few weeks but I do not trust that this won’t happen again while we’re away. I spoke to the call centre and I was told “there’s nothing we can do. Send an email and a manager might look at the email tomorrow”. I am absolutely appalled by the low quality customer service. I will no longer be buying anything from this brand ever again. It appears that this issue is common with this fridge, and with the warranty claims company they’ve recently switched to. A class action is well overdue.

Very inefficient – This thing gobbles power like you won’t believe. We have to cover it with an Oodie as to prevent it from chewing up our battery reserves. Just a few minutes under the cover, and the temperature between the door and the cover drops significantly. The seals in the doors, and indeed the doors themselves appear to be of questionable insulating… Read more

quality. The temperature is not well preserved inside the unit, so it’s working hard to stay cool.

Update: I was contacted by an Adventure Kings mediator, who promised that I would be contacted by the product review team. Now three weeks later, and no reply. Draw your own conclusions.

Go to the store for returns or warranty issues – I had a lot of difficulty trying to organise a warranty issue online but once I took it into the store it was plain sailing. Great customer service in store and issue resolved promptly. Show reply

Disappointed never to deal with 4wd Supa centre Brendale, staff rude inconsiderate unhelpful – Bought this product exactly 2 years and 3 months. Used only 4 trips, weeks at a time, come home on our last trip to find out all our food was not cold and freezer defrosted. Fully charged battery with solar panels, just wouldn’t get cold. No error codes etc. plugged in to main power at home with no results, still wouldn’t get cold. Contacted Kings… Read more

warranty department and was given a reference number to take back to supa centre, however supa centre wouldn’t do anything about it. Staff told me its out of warranty even after I have given the number as reference to Kings department, staff became rude and even told me to buy a new one for $950. That was not the answer I was hoping to get, there is a problem why can we find a better solution to fix the problem instead of trying to sell me another one. I have lost $1000 for the fridge/freezer plus the food. I wouldn’t never enter their store again with their cheap products

Kings 90 litre fridge freezer dual zone stay cools range – Not happy very sneaky and misleading was told the fridge has a secop compressor formerly known as danfoss, my invoice clearly states secop compressor but when I inspected the fridge at home kings have changed compressor to a Huayi compressor which I have never heard off. After contacting kings customer service was advised no refund for change of… Read more

mind only a store credit could be provided as I didn’t want to take the risk with a non proven fridge compressor I have since sold the fridge at less then what I paid not good enough kings all I wanted was a refund for being mislead. I’m sure if I had the time and effort I could have taken this to the ACCC as my invoice clearly stated secop compressor And the fridge packaging states otherwise.

I’ve purchased multiple items from you but this has left a bad taste and not sure if I will be purchasing anything else from you going forward.

Great fridge, wish it would run off battery though, 90 ltre. love the dual zones – Also- seems to be hard to find spares, I lost my power cord (elec socket) one and cannot find one anywhere online at the kings website. Show details ·  1

3 years still cold – 3 years old, always running, in the car when we travel, used as a beer fridge on the deck when we're home. 2 temp zones means wine in the left beer in the right! Show reply

kings 4x4 customer service is absolutely crap and wont refund me for a fridge i dont have – Purchased a 75ltr fridge on the eofy sale on the 30/06/2022 didnt realise but they had changed the price in my cart as well as seeing there bad customer reviews and faulty product return negligence i rang them straight away the next day as soon as they opened at 8;15am to cancel the order they told me it cant be canceled and that they had… Read more

already shipped it which was a lie. anyway they did come to the party and accepted to fully refund me BUT thats all talk. no refund has been received even though i have multiple escalation emails and messages they have now closed my account and have stolen my money im about to ring fair trade Australia or the police. File claim no. 00010618. BEWARE THIS KINGS ADVENTURE 4X4 COMPANY ARE NO GOOD

Product not durable and after sales support terrible – Purchased this item 6 months ago. Used on 3 trips. Approx 5-7 days worth of use. The compressor no longer works the control panel no longer works. To it back into 4wd Supercentre at Heatherbrae, advised I needed a resolution same day as i needed this fridge as I'm going on trip the following day. Store customerservice did not want anything to do… Read more

with customer conflict resolution neither did the store manager. We have also kings camp chairs that have used across 3 trips and have started to tear. I need products that last and are durable. So far this fridge has failed expectations and after sales support is terrible.

Dealing with Kings – Purchased 75 staycool fridge from Kings Townsville, had an issue after 6 weeks, took it back and was able to show issue to staff, they replaced it there and then. Appreciated the quick responce, well done Kings! Show details ·  1

failed within two weeks, kings wont honor the warranty – ran fine for two weeks, I was using both sides as a fridge set at 4deg when it randomly sent one side to full freeze -20 and the other side went off +30 dumped all my stuffed food and turned off and on ran fine for a few more days before failing again same fault dumped all my food again and gave up on it, took it back to the store in Malaga Perth,… Read more

where they said they would check it, I explained it was an intermittent fault they tested it and said it was fine, and refused to refund me, luckily I took a vid of it faulting as proof I sent this to Karen several weeks ago and have not heard back since despite following up emails. now I have no refund and no fridge terrible product and terrible aftersales service unfortunately

Kings 90l fridge freezer – I’ve owned my 90l kings fridge for over 3 years. Never been switched off , never missed a beat. Been to cape York, Tele track included, countless camping trips, can’t fault it. Sits in my canopy. Show details ·  1

Hard earned money wasted on this product – DON’T WASTE YOUR MONEY!! I bought this fridge for Christmas 12 months ago and have had problems from the FIRST use! I have a custom built camping trailer with permanent solar charging my batteries which at the time of use was only powering my fridge. The fridge first showed an E1 code (low voltage) and would no longer keep my food cold. I lost all… Read more

my food on the very first day of what was supposed to be a 5 day trip. I assumed that maybe the problem was with my trailer so I went to 4WD supacentre and they recommend I run THEIR solar panel, battery box and their battery which I bought so that I could use my brand new fridge. I have taken the fridge out twice since then and have lost all my food both times. I had multiple error codes appearing and the fridge would not hold temperature at all. I assumed after purchasing all kings equipment which was recommended by them I wouldn’t have an issue, but clearly I was wrong. After losing all my food for the final time I decided to put my brand new battery in to get tested(came back with no problems). So my next step was to take my fridge back in to kings. I was told the fridge would have to be tested to ensure they would get the same faults as I have had multiple times. The results came back that there is no issue with the fridge, and that basically they can’t do anything to help me and it’s my problem to deal with! I was highly disappointed with the outcome and now have a fridge that I can’t use and a waste of $1000 on the fridge plus the best part of $700 in food lost. I am extremely dissatisfied with the product and how the process was executed considering the fridge is still under warranty. AS AN OWNER OF THIS FRIDGE I HIGHLY DISCOURAGE ANYONE FROM PURCHASING THIS PRODAUCT AS I HAVE SEEN COUNTLESS PEOPLE WITH THE SAME ISSUES!!!

Not happy will be seeing them on Thursday – Bought not even a year ago worked ok and Just been camping over Xmas didn’t keep temp or get cold and my battery is fully charged I guess being a cheap unit they don’t last hopefully they exchange it or refund us Show details

Not what I expected not happy – Not what I expected on a trip to cape York batteries get a good change them solar blanket fo top up freezer set to -15 goes down to -20 and the fridge set to 4 has gone to 17 and not coming down only had for 6 months  Show details

Fridge not cooling properly – 90lr fridge / freezer getting cold but not down to set temperature any ideas why ? Show reply