After doing a ship load of research on all the brands and style of washing machines, we both decided on the AEG 9kg front load washer. The sales person hyped it up as the ducks guts of washing machines… so took it home and unpacked it, connected to the water, plugged it in and turned it on, now that’s where the problem started, the farking thing wouldn’t even turn on. After paying $2099 you could guess we where a little bit pi$&ed off. Took it straight back to where we bought it and went elsewhere to purchase a cheap sh$t LG, guess what it’s w...

Family of 6. 15 loads a week. Washes well. Quiet enough. However, two major flaws with this machine; 1. the detergent builds up in the dispenser and I have to manually wash/remove the build up between every load, or only use liquid laundry detergents and brighteners; 2. extremely bad mould build up on the internal door seal and sludge residue in the gullet of the seal - i have never seen mould this bad. I contacted AEG about the mould problem and their advice is to try to remove the mould using a very complicated and time-consuming cleaning pro...

My AEG dryers belt broke after 12 months. My AEG washing machines plastic drum bits always fall out!! I Have been contacting AEG for the last 6 weeks and still no outcome! They sent out someone within 2 weeks who said it was the belt.... and have now been waiting 4 weeks for someone to get back to me?????? Trust it to be the one time when it’s rained every week so far! This is a joke. Having a young family and having to go to a laundry mat to wash my clothes and dry them when I have over 3000 worth of AEG appliances just over a year old sitting there. I’m about to take them back to Harvey Norman and tell them that AEG are waiting for there call to sort it out! What a joke! So much for 5 year warranty! ??

Machine is not working. Contacted customer service a week ago and they took a week to arrange someone to fix it. We then called to update our address as we had moved. My husband was told we had to wait another week because of the change of address. Our new address is 15 minute walk from our previous house. They eventually agreed to change the address and keep the original appointment. I took the day off to wait for them and then my husband was told that the technician went to the house and no one opened the door. We eventually found out they st...

This machine now needs replacing and it is only just over two years old. This shouldn't be the case. AEG are sending somebody out to have a look at it.

The washing machine came home and I started the first cycle and it didn’t work. Contacted AEG; they need to send new machine but it’s all waste of time. Or it was just bad luck

12 weeks after purchase this thing started smoking and releasing a toxic smell into the house! Immediately unplugged and called AEG. It’s taken a week for them to send someone out to take a look. The ‘Arm is broken’ It has been horrendous with two children and a tradie running up and back to the laundromat- during a pandemic! AEG are in no hurry to replace the machine, showing little to no regard for the turmoil they’ve placed a family in. So we need our ‘paperwork’ to go up a very long chain and down again before we can even get a date for delivery!!!!! Never again AEG. We thought we were getting ‘quality’ when we spent close to $2000.

Broke down after 12 months
Why did I waste $2600
Service from AEG also crap
Previous AEG lasted 16 years so clearly current product very inferior.
Will never buy anything from them or Electrolux again

Ihave a AEG washer and dryer purchase 18 months ago and it has broken down 3 times already and this time it has been 6 weeks to get it fixed

Couldn’t be happier, had for a couple years, wash for 5 people and it’s always la done a good job. I also have their heat pump
Dryer which is amazing.
Would buy again

We purchased the 8000 Series 10kg Washing Machine (LF8C1612A) in combination with the 8000 Series 8kg Heat Pump Dryer (T8DHC862B). So far we've been very happy with this machine. We use it everyday to wash synthetics, cottons, woolens and silks. We use the OKOMix a lot with good results. The steam refresh feature is fantastic.

We have had top loading washing machines for years, until last year when we replaced it with an AEG 10Kg Front Loader.
My Partner does family day care from home so the washing machine gets used a lot more frequently than the average person which was the main reason for a 10kg machine, to date we have found the product to be very good.
- Washing Programmes excellent
- Stain Removal has been awesome
- Cycles take a little longer but our garments don't take as long to dry
- Easy to use and maintain.
- Very Quiet compared to our other machine, d...

Washing machine been fixed twice. Customer service is a joke you never get results. Machine has never washed well from new, the 7 year warranty is a joke, I’ve spent more time fixing this machine than I did with our last 25 year old machine. My advice buy a different brand.

I’m over AEG, the machine has been fixed twice, they understand there is a problem but refuse to do any more than deny us a washer (young family of 5) for two to three weeks at a time to repair it. It’s just started to display errors again refusing to complete a cycle
Note: love our dryer which we purchased as a combo. But washing machine is rubbish.

In all my life, I have not come across this sort of ‘we don’t care about the customer once we have paid in full for the product’ attitude from customer service (AEG) In my case, that’s $5,500 on a washing machine and dryer, purchased from Harvey Norman Auburn.
We called 6 days before they were due install to find out the length of the hoses for the washing machine. You would think customer service might have a manual laying around so they can look at? Nope! I was on hold for 15mins so they could ‘look in to it’. Called again...twice...emailed ...

Washes clothes well, nothing comes out badly wrinkled, can do 3 timed washes, 1hr 07 Min, 2hr 24mins and 2hr 48min.
Lots of range of programs and very quiet and easy to use.

It is quiet, very water efficient, carries a big load.
Lots of options for washing. Very comfortable it offers a woollens wash. Very interestedmpressed it has a 20 minute wash available.

We bought our LF8C1612A 10kg AEG washing machine approx. 8 months ago.

The sleek, beautiful design looks awesome in our laundry. We also have a matching dryer.

The machine is so quiet and has a lot of settings to suit your load.

We use powder in our machine and because of the OKOMix technology, we never have an issue with clumpy bits in the machine or on the clothing! The machine spins very fast and clothes are hardly wet! - drying time is great.

The AEG customer service is also fantastic. We have lots of AEG items in our house and they have been our to fix all of our small issues with no worries. (Water flowing issues in newly built home, etc - nothing that AEG's issues).

Definitely recommend AEG products!

There are things to spend money on when it comes to household items and there are things you can afford to be alittle tight. I am so glad that I spent the extra money on my washing machine. With a toddler, i wanted a machine that would wash WELL! And i got it. This machine has 2 extra stain removal compartments that work like magic. i pop my extra strength Napisan in the little compartment and add stain removal and little ones clothes come out perfectly clean. No need for soaking, spraying or dabbing. The machine does it all. It's super quiet a...

This washing machine is fantastic, we have always had top loaders and this is the first front loader we’ve had at home (I’ve got a front loader at my business to wash dirty tea towels for my restaurant). You cannot compare this wash quality with a Toploader, it washes one 00% better and it’s very gentle on your close. If you set it on normal a wash cycle yes it takes three hours to wash but you can change the settings and it does a perfect wash in one hour!
Compared to the cheap front loader I have at work this expensive front loader is worth every dollar!
We are very happy and highly recommend this model to anyone who is looking at purchasing a front loader or making the big change from top loader to front loader!