AEG 8000 Series Front Loaders

Awful and now Covid gives them an excuse as to why i am without a working washing machine for 3 plus weeks. harvey norman doesn't want to know apparently they just sell it and wont do a thing if it goes wrong have to deal directly with AEG with their non existence service. NEVER EVER again

This machine came into our household to replace my 18 year old Whirpool Toploader. It has to live up to high expectations especially after the fantastic performance of my previous machine. After some usage teething problems ( working out the right cycles, detergent, cycle time and water temperature etc, ), it's fit in beautifully to our laundry routine and hardly gets a rest with at least 1 load a day or 4 when a peak wash day. My kids white school socks come out white(!) , not with shaded 'ghost stains'. I can wash silks and wool jumpers and they're taken off beautifully. I have had no issues with smell or mould buildup - I do keep the door and soap dispenser open after a load etc .

Not once but twice within 13months (hopefully not a third), the front face of the machine needs to be replaced. The face of the machine is connected to the detergent draw with only two thin pieces of plastic loops holding the two together. Considering every time you use the machine you need to open the draw one would have thought more care was taken when designing this part. Everything else seems to be well made this is a major fail.

Purchased in mid 2018 from Domayne Auburn after being heavily promoted by the staff as being one of the better ones, european made etc.. Mould builds up due to the design - do not be fooled, this is due to the design! Not all front loaders have this same finder sized crevice where sludge and smelly mould builds up. Contacted AEG who said the next avail service was 8 days away. AEG explained that monthly i should make a paste from bi carb & lemon juice, apply it all around the seal, wait half hour and then remove the excess paste and then set i...

This is the worst washing machine I have ever had. It crushes the clothes terribly. Contacted AEG and have applied their advice, less in a load, lower spin speed, nothing helps. Also terrible mould build up in the door seals and it SMELLS! Have to manually clean out door seals and glass front door every load or I get dark stains on my washing and have to wash again. Contacted AEG and they told me a very time consuming and complicated cleaning regime to address! I don't want to hand wash my washing machine every use! No washing machine cleaning ...

Worst and most expensive washing machine I have owned. No customer service in regards to enquires. Had the machine for 12 months now. I wipe my machine after each use, within the first month noticed the dark stains or mould growing within the seals and rubber. It has got to the stage now where it stinks and I don’t want to put my clothes through it. I have regularly run the cleaning products through it and followed the general cleaning instructions. Nothing has helped. Do yourself a favour and stay clear of this product!!!

After 18 months of careful use in a 2 person family the plastic piece in the drum broke. Before I discovered this it tore holes in 3 items of clothing. I emailed aeg customer service 8 weeks ago about the problem and they haven't replied.

Paid over $2k for this washing machine that started leaking in only just a year. Sent out technician who couldn't find the leak and said it was filter not installed correctly. He left and washing machine still leaking. Terrible service from Kim at AEG, I was going to have to wait another week before a technician came back out and she kept saying "sorry there is nothing we can do" even though I told her I have already spent over $100 to wash my clothes at the laundry mat in the week its been broken- no compensation offered, absolutely no solutio...

I purchased this washing machine for $1899.00 from Harvey Norman as the salesman highly recommended it. I am extremely disappointed with the machine, as it is very hard on all of my clothing and it is ruining all my clothes. I have tried different cycles to see if a delicate cycle is less harsh, but unfortunately all cycles appear to be as harsh as each other. It is also leaving lint on my clothes and is very noticeable on all my darks. With every wash there is more and more lint left on clothing. All our clothing, even newly purchased clothes are looking very aged. A complete waste of money, I would not recommend this machine to anybody!!!

After doing a ship load of research on all the brands and style of washing machines, we both decided on the AEG 9kg front load washer. The sales person hyped it up as the ducks guts of washing machines… so took it home and unpacked it, connected to the water, plugged it in and turned it on, now that’s where the problem started, the farking thing wouldn’t even turn on. After paying $2099 you could guess we where a little bit pi$&ed off. Took it straight back to where we bought it and went elsewhere to purchase a cheap sh$t LG, guess what it’s w...

Family of 6. 15 loads a week. Washes well. Quiet enough. However, two major flaws with this machine; 1. the detergent builds up in the dispenser and I have to manually wash/remove the build up between every load, or only use liquid laundry detergents and brighteners; 2. extremely bad mould build up on the internal door seal and sludge residue in the gullet of the seal - i have never seen mould this bad. I contacted AEG about the mould problem and their advice is to try to remove the mould using a very complicated and time-consuming cleaning pro...

My AEG dryers belt broke after 12 months. My AEG washing machines plastic drum bits always fall out!! I Have been contacting AEG for the last 6 weeks and still no outcome! They sent out someone within 2 weeks who said it was the belt.... and have now been waiting 4 weeks for someone to get back to me?????? Trust it to be the one time when it’s rained every week so far! This is a joke. Having a young family and having to go to a laundry mat to wash my clothes and dry them when I have over 3000 worth of AEG appliances just over a year old sitting there. I’m about to take them back to Harvey Norman and tell them that AEG are waiting for there call to sort it out! What a joke! So much for 5 year warranty! ??

Machine is not working. Contacted customer service a week ago and they took a week to arrange someone to fix it. We then called to update our address as we had moved. My husband was told we had to wait another week because of the change of address. Our new address is 15 minute walk from our previous house. They eventually agreed to change the address and keep the original appointment. I took the day off to wait for them and then my husband was told that the technician went to the house and no one opened the door. We eventually found out they st...

This machine now needs replacing and it is only just over two years old. This shouldn't be the case. AEG are sending somebody out to have a look at it.

The washing machine came home and I started the first cycle and it didn’t work. Contacted AEG; they need to send new machine but it’s all waste of time. Or it was just bad luck