This product was sold under the Gardenline brand until Oct 2019 when it was sold under the Ferrex brand. We believe they are the same product and so reviews for both brands are grouped together here.
chain will not tighten anymore
Bought this one in August 2017, used it few times and replaced chain once. Today I got another chain and I am not able to tighten it anymore. Upon closer inspection noticed that screw is not turning anymore, something is broken is I don't know how to fix it. it is still under warranty as it has 36 months but I am not sure if authorized repairers are willing to repair it. unless anyone here knows how to get this one fixed and can provide detailed instructions
The money is better spent in the pub
I purchased a 45 cc chain saw only stared it once at time of purchase, cut a small piece of timber and placed it back in the box, went to use it again some months later, I opened the box and it was full of the chain oil, which had run all over my path, lot of cleaning, then went to start the saw to no avail, checked the spark plug, pored fuel in the carbi. but still would like start, this is the second Garden line chain saw I have purchased from Aldi, just a waste of money not like a German Company to sell rubbish, it may be cheap but nasty bet...ter off waste your money at the pub, it ends up in the same place. February 11th 2019 Update: Money back Today I took my non going 45cc chain saw to be repaired, I was in Maitland and the only repair people were in Sydney, the company told me that there was a recall, and gave me a piece of paper for a refund, long way to go for repairs if you live in the country, so if you are not happy with the saw , get your refund.
- Verified purchase
Not a reliable item
I purchase my Alidi chainsaw about 18 months ago. I used it extensively for the first couple of weeks trimming tree branches at my daughter's place. Chain came off 2-3 times, even though I had it tensioned correctly and checked the tension after running. The oil tank leaks oil all over the place, so have to empty the oil tank after use. Went to use the chainsaw after several months and it wouldn't start. The priming pump seems to pressurise the fuel tank but not the carburettor. If I splash some fuel down the carby it will run for a short while...and then runs out of fuel and stops. Won't pick up fuel from the tank . There is no workshop manual available so it is probably "unfixable". I wouldn't waste my money taking it to a mechanic based on other reviews as it is likely to fail again. I wouldn't recommend this item.
Works good but is cheaply made
Workss good plenty of power, but safety brake broke chain got hot and stretched with caused the chain to wear out the chain bar cost me $90 to get fixed as l lost my reset so if your just looking for something to use every now and then ok but not to use alot
Started once now won't start. No customer service available because the product is discontinued. Leaks fuel everywhere. Stay clear & don't purchase.
This chainsaw started once after an hour of priming & a sore shoulder. Cut 2 trees & now wont start after almost an hour again of pulling & priming.
Don't buy it
Bought in February 2017 should have not bothered, oil leaks, chain easily loosens, under slight load slips spend extra go with a known brand I have used this to cut down a palm tree it couldn't keep up maybe ok with soft green wood rubbish for palms after every cut had to turn off tighten chain.
Do not buy this brand of chainsaw, it is very similar to the Sunseeker brand (made in China), whereby the start recoil mechanism is too inferior to normal quality design standards and incapable of normal starting operations.
Whilst I was happy with the operating performance it is the inferior plastic used in the strating mechanism that lets it down.
I could not return the Sunseeker as the guarantee address and contact details did not exist, whereas the chainsaw purchased from Aldi did have these details and therefore managed to obtain a full refund.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.