Alex Bank
Verified15 reviews
Got approved for my secured personal Loan thanks to my amazing broker the guys at freedom capital finance are amazing ⭐️⭐️⭐️⭐️⭐️ For andrew and Christian @ freedom capital finance and thanks for a fair go Alex bank Show details
Happy with reviews – Thinking of investing in a Term Deposit with Alex Bank and must admit I was happy to read that they reject loan applications for various reasons. It's important to know when investing funds that the organisation is responsible and doesn't hand out $ willy nilly!
Disappointing – Poor. This bank discriminated against single parents, regardless of income status and credit history. They actively contribute to gender inequality. I would not recommend anyone use this bank. Show details
Winner winner chicken dinner – Easiest, fastest, lowest rate loan I’ve ever had the pleasure of applying for. Advertised as 4.99% and we got 5.99%. We weren’t offered the whole amount we applied for but I ended up grateful for that. Had we cleaned up our spending habits for a few months before applying (which is the recommended good practice) it may have been a different story, alas we were too impatient but it all worked out.
Loan approved – I delt with Fiance Beagle, they got me onto Alex Bank to help me get a loan. They were the best company to go through. I got my loan approved with 24hrs and the money was transferred into my bank account within 2hrs. They were very helpful, sent me everything I need to know about my loan and contract repayments. I was really excited to get my loan… Read more
approved with Alex Bank and how quickly everything went. They were also really helpful when I also emailed them to question a couple off thing's they got back to me straight away. Thankyou Alex bank for helping with approving my loan.
Don’t even bother with them! – Considering they asked minimal questions on the loan application and assuming the application process would have been more in-depth, no wonder it was declined. I have an excellent credit score so most likely a computer declined my application rather than an actual person going over the information and requesting further documents as per most other… Read more
loan providers do. 3-5 minutes to complete application, I should have known better! The interest rate was what sucked me in but don’t be fooled.
Hi Lulu, Thanks for reaching out to us with your… Read more
No transparency!! – I was attracted to the low interest rates that Alex was advertising, and thinking I had a good credit score due to a good standing with repayments and debt etc. I decided to apply. It wasn't until I had put in an application and they were asking for more details did they tell me that my interest rate would be set at nearly 12% due to my credit… Read more
score. I was told I had a good credit score, and when I researched it further this was confirmed, however, a 12% interest rate is MUCH higher than what they were advertising for an excellent score (they are offering 4.99% for excellent score candidates), and MUCH higher than most other interest rates, even from the big banks. The gap seems really wide considering my credit score is good. This has now affected my credit score even more, which is a real shame. I would recommend staying away from this bank, as it seems very odd, and actually quite unethical. I would also recommend Alex Bank providing more transparency with this type of interaction, especially as I have now seen that other banks do.
Hi Kris, Thank you for your feedback. Providing… Read more
Alex Bank are amazing – Things started off a little shaky with my initial application being rejected. Alex Bank were incredible to deal with and it turned out that there was a problem with my Equifax file - which Equifax need to resolve (pray for me!). Alex Bank's transparency about this initial problem has armed me with information to now fix something I wasn't even… Read more · 1
aware of.
Bar the initial hiccup, taking out a loan with them has been the simplest and fastest process I have ever been through. Their customer care is top notch and not comparable to any other bank I have ever dealt with.
Would highly recommend Alex Bank to anyone looking for a great and speedy service.
easy online application & approval – I applied for a $20,000 car loan the one day and got approval and the money in my bank the very next day, thank you so so much Alex Bank! Show details
860/1000 Credit Score REJECTED – Even though my credit score is low and I earn plenty to reliably pay off $480 a month my personal loan got rejected and its impacted my credit score, I wish they'd ask more questions before damaging someone's high credit score, I'd say keep away and look at alternatives. That's all I can do sadly. Show details
Very impressed from start to finish – My first time applying for a loan after a very long time and I have to say, I am thoroughly impressed by how smooth and prompt everything was. Alot of transparency, no hidden fees and got the exact rate I was after. Show details · 1
Amazing service fulfillment. Absolutely nailed it for me. Thanks – Amazing service fulfillment. Absolutely nailed it for me as an experience. No fuss, no nonsense, highly efficient and very effective. That is how to transact finance products for customers. Well done Show details · 1
Never again – I have a perfect credit history and a long term, secure income, no debt except very low mortgage. I just got rejected for a 6K loan so not to touch secured savings which will now impact my credit score. Only reason I can think of is I have 4 kids (in shared care but no option for that). The advertise great rates but it seems just an illusion. I… Read more
note others also say they advertise low rates and then either reject of hike the rate up. I've used Ratesetter (Plenti) before with no hassles, will use them in the future.
Hi Carolyn, thanks for your review. All or rates are… Read more
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You won't get the advertised rate but you can negotiate with them – I have an extremely good credit history - never missed a payment on any car loan, mortgage or credit card. Applied for the advertised rate of 5.49%, got offered 11% but negotiated down to 9%. Show reply
Product is to ambiguous – Beware that even if your credit score is ‘excellent’ you may not be able to achieve a low interest rate of 6.95%. Instead you will be offered a rate comparable to other lenders.
Hi Hugo, thanks for your review we value your feedback.… Read more
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Hi Lottie, Providing a great customer experience and… Read more