Amazing service fulfillment. Absolutely nailed it for me. Thanks
Amazing service fulfillment. Absolutely nailed it for me as an experience. No fuss, no nonsense, highly efficient and very effective. That is how to transact finance products for customers. Well done
I have a perfect credit history and a long term, secure income, no debt except very low mortgage. I just got rejected for a 6K loan so not to touch secured savings which will now impact my credit score. Only reason I can think of is I have 4 kids (in shared care but no option for that). The advertise great rates but it seems just an illusion. I note others also say they advertise low rates and then either reject of hike the rate up. I've used Ratesetter (Plenti) before with no hassles, will use them in the future.
You won't get the advertised rate but you can negotiate with them
I have an extremely good credit history - never missed a payment on any car loan, mortgage or credit card. Applied for the advertised rate of 5.49%, got offered 11% but negotiated down to 9%.
Product is to ambiguous
Beware that even if your credit score is ‘excellent’ you may not be able to achieve a low interest rate of 6.95%. Instead you will be offered a rate comparable to other lenders.
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Questions & Answers
Is it normal to be asked to log in to my internet banking and to allow access to them to obtain statements rather than me sending the statements through my self
Hi Kathleen, it certainly is normal with 200 financial services providers in Australia and New Zealand making use of this secure service. This allows Alex Bank to make fast decisions for our customers. We work with a partner, bankstatements.com.au which is owned by Illion. The service relies on you providing your online banking credentials. Illion treat the security and protection of these credentials with the highest degree of importance. The service is audited annually by leading IT security companies. Your credentials are never stored and when being used to connect to the bank they are encrypted with bank level encryption of up to 256 bit. Immediately once the connection to the bank is made your credentials are securely discarded. Illion provide a read only service to Alex Bank for the retrieving of data and do not make any transactions. You can read more here: https://www.bankstatements.com.au/about or FAQs on our website.
If however you are uncomfortable doing this, you can email or speak to one of our friendly team and they will talk you through some alternative options.
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|Interest Rate||6.95% p.a.|
|Comparison Rate||6.95% p.a.|
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