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Jacaranda Finance
4.7 from 1,371 reviews · View Statistics
Listing monitored by Jacaranda Finance

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Michael L.
Michael L.South East Queensland, QLD
  • 2 reviews
  • 1 like

spammed

published

they didnt give me a loan fair enough but now ive been spammed all weekend by loan companies because this mob sent me to something called overflow i didnt ask for this and have made a complaint to ASIC and AFCA

Transparency
1/5
Customer Service
1/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message
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Amazing & Thank You

published

I needed fast cash for a medical emergency for my parent who is under going a major operation and tried other lenders who rejected me.
As a last option and in despair I saw a Google ad and completed an application without expecting a positive response. I was surprised that your technology was fast and quick, loan processing was within minutes and money in my account within 60seconds of accepting the contract. Thank you Daniel Wessels. You have helped me at a time I really needed cash. I appreciate your loan and service

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message
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Dino
Dino
  • 3 reviews
  • 2 likes

Excellent

published

Have used them more than once, fast process, no fuss and transparent fees.

Easy to use website and fast processing of application. Communication via text and email and kept up to date on progress

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Dino, this review made our day! Thank you for choosing Jacaranda Finance.

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The reviewer stated that an incentive was offered for this review

Customer service only excuses about your application

published
Transparency
2/5
Customer Service
2/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message
Michael
Michael
Michael
Michael

Dont need your help, you do nothing for me anymore, no excuse honestly

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Quick and Easy

published

The process was so easy and the outcome really helped a difficult situation. It was straight forward and everyone was so helpful, nothing was too much trouble. I would highly recommend, thank you !

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Nique, we are thrilled to see the positive feedback. Thank you for choosing Jacaranda Finance!

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The reviewer stated that an incentive was offered for this review

Nikki
Nikki
  • 3 reviews
  • 4 likes

Financial hardship

published

I approached jacaranda explaining my financial situation I tried to negotiate with them to have my payments reduced they declined saying I could afford it when I was not able to they then said I should go to a financial advisor which I had already done they would not negotiate it with them they took a payment from an account I didn’t authorise they would not enter into a informal agreement suggested I go bankrupt I will never recommend jacaranda to anyone stay away from this company they are heartless lack empathy and extremely unprofessional

Transparency
1/5
Customer Service
1/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message
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Deb M.
Deb M.Perth, WA

This is perfect...the loan came through at just the right time!!

published

The service was actually really good. There were no unexpected costs and considering I am unable to get a loan through a bank because of circumstances beyond my control, I was happy with the rate.

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Deb, this review made our day! Thank you for choosing Jacaranda Finance.

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The reviewer stated that an incentive was offered for this review

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Best finance company ever.

published

Jacaranda Finance were extremely understanding during the peak of the Covid 19 pandemic. They are the easiest loan company to deal with and tailor their products to assist people in need of a fast affordable loan.

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Steve, thank you so much for taking the time to leave Jacaranda Finance this amazing review.

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The reviewer stated that an incentive was offered for this review

Perfect

published

I'm very satisfied for what Jacaranda Finance did to me very helpful also the good service very happy the way they treated me well done keep up the good work and services

Application Process
5/5
Timeliness
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Ben, this review made our day! Thank you for choosing Jacaranda Finance.

Ben
Ben

Perfect

Ben
Ben

I'm happy

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The reviewer stated that an incentive was offered for this review

Personal Loans

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Lisa Wilson
Lisa WilsonSydney, NSW

I applied for this loan fantastic company to deal with fast and easy would definitely recommend

published

. Easy to get the loan and fast satisfied. But didn’t like extra charges. Customer service was good. Quick answer and was easy to navigate through process .i would recommend this company .

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Chandler P.Jacaranda FinanceSend a private message

Hi Lisa, that’s great to hear! The team here at Jacaranda are always working hard to ensure your experience with us is as transparent and straightforward as possible.

Lisa Wilson
Lisa Wilson

Hi chandler still waiting for promised 20 dollars for review

Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Lisa, thank you for reaching out. Please refer to the emails we have sent through and let us know if you have any questions or concerns.

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The reviewer stated that an incentive was offered for this review

Goods

published

Very helpful ggfghg hfchy htrddrt gdgjj g y g hgfjh he vgvbhg h gg for vhh bhv gf g jn g ggv HGV gvvvhv gdc gvbjj be df ddhb ffv

Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Tammk, we appreciate the review but something seems to have gone wrong with your keyboard. If you have any queries or questions please contact our customer service team.

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The reviewer stated that an incentive was offered for this review

Saf
SafGreater Melbourne (Inner), VIC
  • Verified

Fast and efficient

published

Customer service was fast and efficient and received no unexpected costs. Am absolutely satisfied with the experience and has exceeded my expectations and the funds were in my account almost instantly

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi! Thanks for leaving Jacaranda Finance such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We look forward to hearing from you again.

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The reviewer stated that an incentive was offered for this review

Personal Loans

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Myrepublicuser
MyrepublicuserGreater Melbourne (Metropolitan), VIC

It helped me when I needed quick cash

published

The person I spoke to was thorough and very supportive. I was offered a chance to explain any confusing details and am appreciative of this. I would definitely refer others to this service

Transparency
5/5
Customer Service
5/5
Loan Start DateApril 2022
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi! We are thrilled to see the positive feedback. Thank you for choosing Jacaranda Finance!

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The reviewer stated that an incentive was offered for this review

barney budget h.
barney budget h.South East Queensland, QLD

Very fast and easy

published

Super fast and easy process, didn’t take long at all kept in the loop the whole time as to what’s happening. Once approved very fast turn around very happy with it all

Incentivised Review No
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message
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Niki
NikiSydney, NSW

Great service quick and easy service

published

Highly recommend Jacaranda finance they were able to consolidate my loans so I pay a lower repayment. Fast and great service. Would definitely use them again in the near future

Transparency
5/5
Customer Service
5/5
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Niki, that’s great to hear! The team here at Jacaranda are always working hard to ensure your experience with us is as transparent and straightforward as possible.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Questions & Answers

TERESITA M.
TERESITA M.asked

What shoul i do to post my review? Alredy submit it .

3 answers
Nan
Nan
Jacaranda Finance
Jacaranda FinanceJacaranda FinanceSend a private message

Hi Teresita, Chandler here from Jacaranda. Thank you for reaching out! I have contacted you via email to solve the issue. Please feel free to reach out on 07 2101 4030 and ask for myself if you have any questions or concerns.

TERESITA M.
TERESITA M.

Thank you Chandler for getting back to me. Much appreciated

Michelle R.
Michelle R.asked

Why is the outcome of my loan taking so long

2 answers
Jacaranda
Jacaranda

Should be done quickly

Jacaranda Finance
Chandler P.Jacaranda FinanceSend a private message
Rif Inoz H.
Rif Inoz H.asked

I trying to apply but have 1 questions about password after I add my bank detail

1 answer
Shane
Shane

Go with someone else there scum and charge to much

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Details

CategoryPersonal Loans
Interest Rate11.42% p.a.
Comparison Rate 14.49% p.a.
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $5,000.00 to $15,000.00
Loan Term0.75 to 2 years
Rate TypeFixed
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