SocietyOne

Society one promised me 30,000 velocity points for signing up to their loan and never delivered. I have called at least 5 times and have an ongoing chain of emails stating they are on their way. It is becoming a monthly routine to phone them and ask "where are my points?" At which point Society one give their ritual reply of "they will be there by the end of the week/month(insert random time period)." Low and behold the points do not turn up and we go through it again. Call me old fashioned but out right lying to your customers is not great service!

On top of this they claim their rates are better but to be honest I was probably 0.5% to 1% better to go with my bank on this one. They at least wouldn't have asked for my passwords ect to go through my statements. They were also upront about their fees and interest rates instead of promising as low as 7% and delivering 13% once all the details were done.

I bank with Suncorp and maybe this is why I'm having a problem. They have been an outstanding bank for the ten years I've been with them and I think I've just got too accustomed to great customer service. My advice, don't bother with Society One, go right to Suncorp.

Society One we’re extremely helpful and I wouldn’t hesitate in recommending their services to friends and family. The application and online platform was very efficient and easy to use. The process took less than 24 hours to receive a response, a service my own bank of 30 + years couldn’t offer.

Fantastic service from the get go
Fast response giving you timeframes
They understand and give you a chance especially in time of need that we all go through sometime through our lives

My experience was a great experience thanks society one.
I was surprised that society one are up front with all cost and fees.
I am very happy with my loan and I rate it 10 out of 10

Quick, efficient and professional; with an excellent rate and no superfluous red tape. Turnaround was way better than I have ever experienced with a bank. Any questions were answered promptly and honestly.Thanks so much guys.

The interest rate was much better than my bank. Application was easy and straightforward. Great service everytime I call. Wait times are minimal. Only downside is their banking app isn't up and running yet.

Excellent people!!
For a genuine customer, the approval process is awesome. Emails are responded immediately. It only took two short phone calls to get the money in my bank. Highly automated and easy approval process

I applied for a loan with SocietyOne yesterday and approved today. No dramas, great service, easy application and excellent rates! I wouldn’t go anywhere else! Big thumbs up from this happy customer.

Customer service and care is exceptional. No hassle and easy online application, quick funds transfer upon approval.
A great company without the big Bank attitude.
Such a refreshing option to personal loan needs.

Easy to access and the service was very efficient and professional. All my questions and concerns were answered comprehensively and being helpful was not a problem. Settlement happened much quicker that I expected.

The service was great,
The loan service was smooth , updating with emails , everything was
Awsome and were quick to sort out any issues
Cheers pam
The rate is good compared to other loans.

I Would definitely consider using society one again .Good service ,fast settlement and a can do attitude.Also Better interest offered than the banks it was a no brainer for me.

I apply for a personal loan with SocietyOne and kudos to you guys.Customer service was excellent. It was really fast and the agents were so professional,respectful,polite and very clear on what was being offered. I am genuinely impressed. Thank you so much and for sure I will recommend you for the future. The best decision I have made.

Have dealt with Society One in the past and they did not disappoint this time. Easy to deal with, no hidden fees or agenda, easy to understand PDS and accommodating staff.

I applied for the loan with easy, I received emails all the way along updating me of the progress, one call to clarify a few points to receiving an email that my loan was approved. Next day the money was in my account this process was painless. Great job SocietyOne.

I have just been approved for a loan through Society One. My experience through the loan application process was quick, easy and seamless. The customer service was exceptional and they were quick to respond to any queries I had. I would highly recommendusing Society One for your loan.

Whole process done on line. Easy and simple. Processed quickly and approved and funds available next day.
I would highly recommend using society one when considering a loan. Thank you very much

User-friendly application, clear information upfront and prompt friendly service from the SocietyOne team. The interest rates cater for people with varying credit scores and yet, are still far more affordable than many other lending companies. Highly recommend

Very quick and easy to apply. Saved me huge amounts in credit card interest in repayments. I would recommend this to anyone. I applied with multiple other loan companies and found this to be the best one. Great service.

I found dealing with Society One to be stress-free and a very pleasant experience. Their rates are extremely competitive and they are flexible with repayment arrangements as well as being helpful and friendly. I thoroughly recommend them.