Fastest easiest loan application
Applied Wednesday got approved and funds on Friday same week! Was sent emails all through the process to inform of progress. Awesome interest rate, way better than the big banks.
Staff were very helpful, courteous and prompt.
All extra costs were what I expected - so nothing additional - very informative.
After some investigation of other lenders - Society One gave me the best interest rate
More people need to know about this!!
The easiest loan I’ve ever had!! The best customer service, very quick reply!! Always happy to help!! I know where I’ll be getting my next loan from if needed! Thank you!
I'm so amazed with this financial institution
My experience with the customer service provided by this company was quite remarkable and really helpful. Everything works out quite well there was no extra cost or other issues. I'm really satisfied with the rate I received for this loan.
Society One makes managing finances so much more easier:)
Very happy with Society One, I have been dealing with them for a number of years now, and have found the whole process from beginning to end an easy and non complicated process. When ringing to ask questions I have always found staff to be friendly and helpful, I have no hesitation in recommending Society One, and personally will be using them again as my first choice if I need financial products in the future. Thanks again the team at Society One great work guys, keep it up...cheers
Easy, Quick and efficient
SocietyOne have been very quick in processing my application and have so far been really lovely to talk to and very polite. They’ve offered me a great rate with a good amount of time to repay it, I’m very grateful for SocietyOne. I would definitely recommend!
Very easy no stress , no problems with anything just the way it should be , the broker i went through was lovely she put me onto them and it was so quick,
Everything was crystal clear from the outset, with no hidden terms and conditions. The team were personable, efficient and easily reachable for any queries. The rate was way better rate than the banks, and with flexible repayment options I saved ~$4,000 over 3 years . Great job Keegan, Simon, Ash, Ivan and the overall SocietyOne team!
Top service by top people
What a treat to find someone who is professional and friendly. The application was easy to understand and the process was a breeze. I will definitely be using them again if the need arises. I am spreading the word about them as much as possible as I think they will be helpful to a lot of people. They are fair and nothing is to much trouble for them. I for one am glad I found them.
The worse experience closing- lies and lies and no one cares
Just had the worst experience in closing an account, requested a payout of the 14th April, they responded on the 15th April with a bland question, I contacted them by phone on the 17th got my payout figure, paid it same day, the 23rd April I received a new direct debit request, I was overseas so phoned them when I returned after receiving another email advising I needed to again set up a Direct debit, on Phoning I asked why I had received these and not my pay out letter I was advised that takes 10 business days to come BY EMAIL.
I was told that I would not get my letter as I missed a payment on the 22nd April (after I paid it out) and that there was a late payment fee and also overdue interest and had to pay that to close the account, when I objected the consultant re-checked and advised that this was incorrect and it was an error and would rectify and close the account and place an urgent request on the letter and to expect it in the next 10 Days (not business). On the 15th May I received 3 emails, finally containing my letter and also an email advising that I could start investing my funds as they were clear. I contacted them 16th May asking what this was about and complained AGAIN, I was advised that they had quoted an incorrect pay out figure and that a credit sat on my account and they had refunded this and I should receive by 17th May. I asked for email confirmation of this which I did receive giving me instructions to request - yes request - a refund again I had been lied to. Whilst it is a small amount a few dollars and I received lots of Excuses- staff no longer work there, automated systems etc etc and lots of sorry just does not cut it. I have been waiting over 4 weeks and no one did they job they promised....Never again One society
I have used Society One previously, I find the application process easy and the follow up by the team is quick, friendly and professional. The fees are minimal and the interest rates are extremely competitive and far better than the banks. I can't recommend them highly enough. If I could suggest an improvement it would be to make the ability to pay extra payments easier.
Very helpful and professional
The customer service was wonderful.
There was a computer glitch on the quote amount.
Still waiting for outcome of application. I am happy with the rate offered and look forward to hearing from them.
very responsible lender and kind customer service
I found the Customer service brilliant and kind. it was easy to apply and I feel they are a thoughtful reliable fair and responsible lending company. I would use them again and suggest them to friends.
Service was beyond expectations.. so quick and easy to track ..i was amazed how easy to upload documents
Service was amazing throughout process and in regards to cost they were upfront so you know what you are paying before you give concent and i was satisfied with offer.
Great loan service
Had a very complicated situation and needed to get a big personal loan and Society One were the only lender who actually worked with me to work out what was going on and how they could help me. Every team member I worked with helped me lots and there was clear and consitent written and verbal communication. Thanks Society One, top notch!
Applied for a loan. Didn't get it but process was really easy and great customer service. One of the easiest online application I have used. Great work Society one. Will be promoting them to others
Perfect you can't go wrong
Best Customer Service. Everything explained into details so you know exactly what to expect while waiting for approval answer. Regular phone calls with updates.
Simply you can't go wrong with SocietyOne.
Great Customer Service/Go Beyond there Needs..
I was basically greeted with open arms,very kind,curtious and extremely helpful to me..reccomend to anyone after there next jump/step in life,with a loan.Couldnt be more Happier with the total experience..
Awesome Service, very happy customer
Excellent prompt and clear customer service, filled out online form and had a pleasant chat with customer service representative who guided me through the process, explain the requirements and steps now settled and would highly recommend again
Extremely easy to deal with
I emailed a query & in no time Society One replied! Extremely efficient and I was emailing a real person, not a robot. This company is so professional, & it was a pleasure to deal with them.
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