MoneyPlace

The process of applying for a loan was very simple, easy-to-understand, and methodical. The loan application time, from original application to document submission and then finally to loan funds disbursal was lightning fast.

Speed, contract easy to understand and money available soon after contract signed - reliable. I went through a Broker who recommended MoneyPlace and he was right -very professional.

Great service, great rates and very easy to deal with.

Customer Service goes above and beyond - even after the contract has gone through – MoneyPlace is the place to go if you are on the look for a Personal Loan. The process was very straight-forward and simple.. but what really impresses me is the fact that after the money has been organised and my payments have been frequently deducted from my bank account - the customer service does not stop there.... I dealt with Gemma, and she… Read more

was lovely and very polite and understanding of my circumstances. In a nutshell, i wanted to change the day that my payments get deducted from a Tuesday to a Friday.. to which she explained to me that i needed to complete 2 more weekly payments before that can be organised as i needed to make a minimum of 4 payments per month... She was very nice and she made me feel like i was in control of what was happening as opposed to her just telling me what i can and cannot do.. it is this sort of approach that i and many other customers would very much appreciate... and after she told me that, she asked me if i was happy with the arrangement that she proposed and she handed the decision back to me... to which i had agreed - but not before throwing in yet another request to change the frequency of my payments from weekly to fortnightly... to which then Gemma actioned immediately! Now that is what you call the best Customer Service.... And this was all completely digitally and through email too.. as i did not have time to call up MoneyPlace and need to wait on the phone... their response wait time is rather impressive too.. as many other places take up to 2 business days to get back to you... but Gemma.. She had my back.. So thank You Gemma :)

Professional, Fast, Reliable – Came across MoneyPlace, while i was searching for unsecured personal loan. The interest rate looked promising compared to others but was a bit apprehensive to give them a go. I knew I had an excellent credit rating so gave a shot and got the quote. The process was very simple even after getting the quote. I submitted the required documents… Read more

(hardly any) and their system extracted bank statements through secured access. Answered a few questions and the loan was approved within 2 days and fund transferred within 1 minute of accepting and signing the contract online. No human interaction, no lengthy process and paperworks. I hope MoneyPlace would also expand into mortgage loan with similar processes.

All those negative comments where their quoted interest rates was not offered on final decision, I would like to draw their attention - that, even if you have excellent credit ratings the final interest depends on lots of other factors, like your spending habits, your on-going debts, family size etc. So don't just give negative feedback just because the interest rate did not swing in your favour. This is known as responsible lending.

Smooth quick hassle free transaction. Would recommend to others. Only suggestion would be maybe an app portal for easier access to my loan details and management

I used MoneyPlace for a loan consolidation and couldn’t be happier with the experience. The whole process was extremely easy and straightforward, especially dealing through my broker. I was also really impressed with the personal loan interest rate I was offered, and the funds were in my account within 24 hours. Overall, a fantastic experience… Read more

from start to finish. I’d definitely recommend MoneyPlace to anyone looking for a simple and competitive personal loan.

I found money place really accommodating especially seeing I got them to rewrite the loan contract 4 times before I signed it. I really appreciate them being understanding that financial decisions aren’t to be taken lightly especially when the decision doesn’t just affect me it affects my son aswell and not for a couple of months for 5 years so I… Read more

wanted to be certain that I wasn’t going to put myself in a position where if twisted my ankle and couldn’t work for a couple weeks me and my son weren’t going to have to go with out to cover the repayments haha so yeah I re did my budget 5 times change the amount I wanted and they happily drew up a new contract each time and paired it with an awesome interest rate I highly recommend them

I write this review simply from the perspective of customer service for prospective customers. I have unusual circumstances which should give me a low rate if they weren't impossible to communicate through the application forms. Since MoneyPlace seemed to be offering low rates I thought they might be worth more effort but the emailed rate came… Read more

through higher than I expected (doesn't it always?). Not deterred I rang in just to clarify the process and to evaluate how flexible and consultative they were. The lady I got was stiff and imperious while maintaining a facile politeness and by giving lengthy irrelevant replies made the conversation slow. I started feeling blocked and got the impression she was defending against the expectation of attacks as she kept stating policy positions which were entirely expected but what I really wanted was an understanding of process. Repeated attempts in warm and relaxed tones to actually get a response to the real question just got repetition of her previous content. MoneyPlace seem defensive with new customers and really need a Christmas Holiday. It doesn't inspire confidence in their service as they seem to be in a bad place so I gave up.

Extremely unprofessional, judgemental and discriminatory toward me all because I save money in cash instead of holding it in the bank. Was denied a 20k loan while having 20k cash saved, own my home, cars and all assets, no open loans, no credit cards, no children or dependents, have never missed a repayment on a loan in the past or have anything… Read more

negative against my name what so ever, while earning in excess of 125k a year. All of which was not enough to receive a loan with $86/week in repayments. Will never recommend this company or have them change my opinion of them now after the way they handled this. To me it sounds like there was something very personal happening in the background because you couldn’t of had a better loanee then myself and the entirety of the loan would of been paid back within the yeah.

Perfect credit score and salary on my side. They advertise one rate. Offers another. Phone support advised that was all they could offer and that was it, despite advising during the application process that the figure was indicative until info supplied.

Thank you Bec from Moto4Finance for arranging this finance. She put out her proposals and Money Place werequick to respond. They sent forward their proposal to me. I had some questions that were answered immediately (over the phone), and made sure I clearly understood the offer. Once I accepted the offer, the funds were in my account almost immediately. Thank you Money Finance.

Outstanding service from start to finish! MoneyPlace made the entire loan process incredibly smooth and stress‑free. The communication was clear, fast, and genuinely helpful — every question I had was answered with patience and professionalism. I felt supported the whole way through, and the team went above and beyond to make sure I understood… Read more

my options and got the best outcome for my situation.

It’s rare to find a finance company that feels this trustworthy, transparent, and easy to deal with. I wouldn’t hesitate to recommend MoneyPlace to anyone looking for a simple, friendly, and efficient lending experience.

This is the second time I have used MoneyPlace for a personal loan. The process is simple, fast and the communication is great, keeping me updated through the process. I highly recommend them for their service. Thank you MoneyPlace.

Very pleased and satisfied with the fast and prompt service. The loan rate was excellent. Virtually just finished signing all the documents and the money was in the bank. Thank you very much for everything

MoneyPlace was able to assist with my personal loan needs in quick time. They're process is simple and very straightforward. Highly recommended for people who needs an instant boost in cash.

I got a personal loan through Money Place for some home renovations and was very impressed with how quick and easy the process was. As long as you have all your information ready and provide the documents they need, approval is incredibly fast. My loan was approved quickly, and the funds were in my bank account that same afternoon. I also needed… Read more

to change my direct debit date and repayment amount, and the customer service team made the process simple and hassle-free. Overall, it was a smooth experience from start to finish.

I would definitely use Money Place again if I need a loan in the future. Highly recommended! ⭐⭐⭐⭐⭐

MoneyPlace has been incredibly helpful and amazing to deal with! Thanks to them, I was able to get my dream bike, even though I have a low credit score. They still came through for me, and I really appreciate that they seem to look beyond just the credit score and consider whether they genuinely believe you can afford the repayments. If they… Read more

believe in your ability to pay, they’ve got your back!

The customer experience was great, and the approval process was also very fast and straightforward.

The only improvement I would suggest is adding an option on their website to make additional repayments directly. I think this would be much more convenient than having to go through your bank and pay via BPAY.

Overall, I’ve had an amazing experience with MoneyPlace and would definitely consider using them again in the future. Highly recommended, especially for their helpful service and fast approval process!

Kind regards, Noah.F

With the help of Astute finance, they were able to direct me with Money place for my finance needs. They have been great with communication and sorted out my request to change the day for my direct debit repayments quickly.

The team from Money Place kept us up to date and informed of the processes all the way through and we always felt very comfortable and not under any pressure at any time. We would highly recommend Money Place for any loan requirements and the rates and charges are more than compatible against the big lenders.

Being a previous client of MoneyPlace and very happy with their service, I decided to come back again. I looked at other lenders, but MoneyPlace was by far the most competitive when it came to rates and repayments. Their no exit fee policy is what draws me back every time.

From my initial call to the contact process, it was quite easy. Staff were very helpful and prompt. I would recommend Moneyplace to anyone interested in getting a loan.