All Round Conveyancing

It has been an absolute pleasure working with Joanne ! She is professional, knowledgeable, and always clear and organised with her work. She has been extremely proactive and responsive and going the extra mile for us ! Thank you so much, Joanne, for being so supportive throughout the whole end to end process and making it run so smoothly.

Joanne is helpful and knowledgeable – She helped us with our sale and there were a few delays with the Purchaser and each time something came up Joanne explained what our options were and we were able to give her clear instructions. Everything went smoothly with settlement. Her service and advice was excellent and I will be using her again for all my conveyancing needs.

Joanne was amazing to deal with – Joanne was fantastic to deal with, having assisted me as a purchaser. In the entire end to end process, she has been communicative and transparent, and would go above and beyond what I would have expected. Pre-auction, I received the contract from the agent and sent it to Joanne. She came back very quickly and raised her concerns on certain… Read more

terms - these were negotiated and I received a favourable outcome. She then gave me tips for the auction. From exchange through to settlement, Joanne kept me informed of any developments.

I felt very comfortable having trusted Joanne with the conveyancing for my purchase.

All Round Conveancying got me in my new home before Christmas! Thank you! – I highly recommend at All Round Conveyancing. We bought our first home which settled the week before Christmas and everything went smoothly with All Round Conveyancing taking care of things for us. I was a bit nervous about the process having heard other people’s stories about buying and selling property but All Round Conveyancing could not have… Read more

made it an easier nor smoother process for us. Joanne is extremely fair and fierce when needed (she won’t let your bank put it over you!) I found the pricing to be very reasonable given the expertise and experience at All Round Conveyancing. I am now in my dream home and I can honestly say I would send my nearest and dearest to All Round Conveyancing knowing they would be in very good and capable. Thank you!

Excellent Service – All Round Conveyancing helped me with my first home purchase and assisted me with all my queries. Joanne guided me throughout the buying process and explained my contract, and was available to answer all my questions. Totally recommend Joanne.

A devastating experience and total betrayal of trust – First contacts gave a great first impression but an entirely false one based on what followed: After years of searching we finally found a house that was suitable and had an offer accepted. We met with the conveyancer and engaged her to sound out the vendors on one additional clause in the contract and she offered to independently confirm… Read more

availability of one particular service to the property and ask for an extended settlement (though we had already negotiated four months and the price ourselves). At the meeting we were also informed a contract was supposedly already on its way from the vendor's solicitor.

It was ten days (!) before we heard anything more at all and this was only to ask us when we could come in and sign; nothing was said about results of any of the promised negotiations or enquiries. When we asked in writing, we were just totally ignored! Another ten days or so later and we were only told about gas availability which was to simply reiterate what we had already told her ourselves at the meeting, results from our own investigations. The concerned vendors' agent told us separately that same morning that he had just rung her up, that she blamed us for delays and that he had just told her about the gas availability...she had told us nothing about this phone call at all and passed off the gas information as it is were the result of her independent enquiry. If not for the agents call she would not have written the second time.

So for three weeks we were falsely misled to believe negotiation was taking place over an additional clause in the contract and independent enquiries being made. The concerned vendor's agent eventually made it clear to us that neither had happened and we certainly saw and heard of no outcomes. She did not follow instructions, did not keep us informed (rather deliberately misinformed) and ignored our emails with direct questions. She was dishonest and unreliable and resulted in us losing a once in a lifetime house.

An explicit demand for explanations was also totally ignored and a complaint to Fair Trading had to be made.

It appears that she did nothing for the first ten days after our meeting and after receiving our request for feedback about our mooted condition just dropped everything and "dumped" us without a single word to us or anyone else. It appears she simply did not want to help us and we believe we were discriminated against.

We should have done it all ourselves.

Unfortunately have to give it one star.