Monkey Conveyancing
Verified536 reviews
james chai was excellent in my last 2 property deals I engaged monkey conveyancing in, thank you very much for your help. i can highly recommend this company to anybody, regards Richard
Reviews with attachments
I want to express how extremely thankful I am to James and Stephen from Monkey Conveyancing for the work they have undertaken for both the sale of my home and the buying of my new home. They have an excellent website that is a wealth of knowledge for those questions you might feel hesitant to ask, but they were available by phone even when… Read more
needed.
With all the sad stories I have recently read we're things can go wrong, I am so impressed with how Monkey Conveyancing explains everything to you, what's happening when, and how your being keep financial safe throughout the process. I honestly can't thank them enough and would recommend them to anyone wanting an easy conveyancing process.
Highly recommend Stephen and Monkey Conveyancing – Cannot thank Monkey enough for being so amazing, especially Stephen who went above and beyond . His experience and wealth of knowledge to guide us through purchasing our home was incredible. He was extremely helpful and explained the process very well and kept us 100% informed of every step from start to finish. Stephen communicated with us… Read more
extremely well and we are so very thankful that he and Monkey Conveyancing were highly recommended to us.
Buying a home in Queensland – Joseph was kind and very patient. He helped guide me through the process of buying a home in Queensland. As a senior, I was feeling overwhelmed because so much had to be done online. He went through the process with me three times, until finally I was able to settle. Thank you Joseph.
Joseph Auclair from Monkey Conveyancing is the best – Joseph Auclair has been my Solicitor/Conveyancer since 2012 and I will always continue to buy and sell properties with Joseph. Joseph is extremely experienced in conveyancing and laws, loyal, respectful and honest. He always acts in your best interest and I recommend him and Monkey Conveyancing above any other service. Thank you Joseph
In-depth reviews
I had a fantastic experience working with Monkey Conveyancing (especially Stephen) for the recent purchase of my property. From start to finish, their team was professional, responsive, and incredibly thorough. They made what could have been a stressful process feel seamless and well-managed. Communication was a standout — I was always kept… Read more
informed of every development, and they were quick to answer any questions I had, no matter how small. Their attention to detail and clear explanations made the legal aspects easy to understand, which I truly appreciated.
The whole transaction was handled efficiently, and we completed on time without any unexpected delays. I felt fully supported throughout the process and confident that everything was being handled correctly behind the scenes.
If you're looking for a reliable, efficient, and friendly conveyancer, I highly recommend Monkey Conveyancing, I wouldn't hesitate to use their services again (and have in fact used them multiple times already and had the same experience every time). Thank you guys!
Awful, awful, awful. Rude, arrogant, obnoxious. [Name Removed] has a chip on his shoulder the size of WA. He doesn't care about the client, he only cares about his opinion. Wasted half my afternoon arguing with him about nothing to do with my conveyancing and then I had to find a new conveyancer. My favourite quote of his from our email thread… Read more
about a [Content Removed] joke I made in my first email to him. He called have called me and confirmed it was a legit (if he didn't know it was a joke) but instead it escalated to multiple emails. He is the final email I got Telling you that I didn’t appreciate you joking with me is not any of the things that you have chosen to give your meaning to. I simply said that I did not appreciate your joke. That’s all. And then explained the seriousness of our responsibility. If you chose to feel that you have been chastised that is your choice and as are feelings because no one can make anyone feel anything but it cannot be inferred from the simple statement that I didn’t like your joke that the reality was that I was mistreating you.
Custom service fail
Professional service to a fine point – House settlement 11/04/23 (Seller) After a search online, my wife came up with Monkey Conveyancing for the sole reasons that it was a funny name and was highly rated. I was dubious (who believes online reviews?) but the sense of adventure in me and appreciation of the obvious sense of humour the owners have to name their company such had me… Read more
calling and ultimately choosing them. I'll get to the point of the review - Joseph was the solicitor allocated to my case and he was extremely professional and a clear communicator. I was kept informed at every step of the process of what to expect, my rights and obligations as the seller, and how to protect my interests in the sale. Joseph was very quick to respond to my emails and queries throughout the 4 week settlement. I can be quite critical as a customer if the level of service is falling short of my expectations. I was very satisfied with the level of service I received and really don't have any negative points or suggestions for improvement. I would absolutely recommend them if seeking a conveyancer.
Positive reviews
Joseph was extremely helpful and his friendly approachable manner was especially appreciated in a stressful time. I was happy when Joseph dealt with conveyancing for me in the past and was once again very happy with a great service now.
The sale of our house has successfully settled today under the guidance of Monkey Conveyancing and in this instance, managed competently by one of their in house solicitors, Joseph Auclair. Joseph provided sound advice and recommendations throughout the process from initially preparing the Form 2, reviewing contract content, handling all… Read more
interactions with the buyer via their solicitor right through to the final settlement and funds dispersement. We have engaged Monkey Conveyancing multiple times now over quite a few years and from our first experience have built mutual trust and respect. They’ve also performed the property conveyancing work for our parents and children. In their hands it seems simple, nothing is hard or daunting. Additionally, we have always found their fee for their professional services to be very, very reasonable. Not our first time and certainly won’t be our last.
During the past 7 months we have had James at Monkey Conveyancing provide services on two property transactions. Both went smoothly with prompt and accurate communication every step of the way. The costs were also significantly lower than quotes received from solicitors. Thanks for your great work James
Negative reviews
Average – I used Monkey Conveyancing in 2022 and found them to be professional and efficient. I went to use them again in 2024 and found them to be inflexible and not very personable. I wouldn’t use them again.
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Pricey considering you do most of the work yourself – If you want a conveyancer where you do all of the work, where you cant see who is doing the work (as they do not allow customers into their office), where you have to constantly follow up the status of the sale and where you do not even receive a phone call when the property settles, then this is the right conveyancer for you. I'm very… Read more
disappointed that email seems to be their only form of communication - and I am hammered by emails and easily miss them. There is an invention called a phone....and their staff should learn how to use them. Due to the lack of customer service, I will not use this conveyancer again. I'm not even sure what I paid them for as I seem to have done the job myself
I would never use again – Terrible customer service . It’s stressful enough just purchasing a home and moving, Joseph wouldn’t acknowledge emails, return phone calls or text and gave false information and excuses about funds. Thankfully the ladies in the office were great to deal with.
Recent reviews
Another great service from Joseph. We purchased a property and once again Joseph provided excellent service, timely information and was available for any questions about the process. Would highly recommend Joseph and the Team at Monkey Conveyancing to all.
Monkey did my first unit purchase, and now the purchase of a new property and sale of this one. Everything went smoothly in each of them. I will mention George by name as he was fantastic, he ran through everything with me and helped me through any problems that came up. I would definitely recommend them to anyone looking to buy or sell a property.
Follow-up · Communication was 10 out of 10, everything was explained until I understood it and all my questions were answered promptly. All costs were explained clearly and nothing was hidden. Any fees were for reports etc that I chose to do and the costs were given for them. They even gave advice for reports that I asked for but did not actually need so they… Read more
Dear Joseph Auclair - Monkey Conveyancing Re my sale: I just wanted to take a moment to say thank you for all your help and guidance throughout this process. Your professionalism, clear communication and steady support have really made a difference, especially during what can feel like a stressful time. I truly appreciate how smoothly… Read more
everything has been handled. It gives me great peace of mind knowing everything is in good hands as we move toward settlement. Thank you again — I’m very grateful for your work. Now onto the purchase Warm Regards Julianne
We have used Monkey Conveyancing several times for both selling and purchasing properties and have been very happy with their service, communication was great, friendly staff. Thanks to James Chai for a job well done.
I have engaged Stephen from Monkey Conveyancing three times, and each time, I have been extremely grateful for the advice and guidance. If something goes wrong in the process, it is comforting to know you have a lawyer and expert on your side. I would not use anyone else for convincing matters and recommend them without hesitation.
I have used Monkey for both selling and purchasing properties for about 10 years now and they have always provided an exceptional service. So much so that I have recommended them to my friends who also found their service second to none. A big thank you to James (Brisbane office) for again providing excellent service. I will continue to use and recommend Monkey when such a service is required.
Thank you, George, for your professionalism and expertise. You were always approachable and quick to respond, which made me feel confident in how you managed my business. I am happy to recommend you and Monkey Conveyancing without hesitation. Best wishes, Georgia
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We had an excellent experience working with our lawyer Joseph during the sale of our house. He was extremely knowledgeable, supportive throughout the entire process, and exceptionally efficient in handling every detail. His clear communication and professionalism gave us great confidence and made the sale smooth and stress-free. We highly recommend his services.
This team is exceptional- communication, knowledge, advocacy, tact- the list goes on. I have used Monkey Conveyancing for the 3rd time recently to purchase a property (settled January 2026). From the get go the sellers Real Estate Agent attempted to bully and standover me, pushing me to sign contracts, accept time frames and building issues that… Read more
were unacceptable. There is no other way to describe the behaviour other than harassment. Without Monkey Conveyancing I honestly would have pulled out. They were without a doubt the only and biggest advocate that I could’ve had. Not only did they push back but they completely outplayed and outsmarted the opposition. Without this team, the stress would have been unbearable and I’d be significantly financially less well off.
Thank you Stephen and Team, I am grateful.
Outstanding and professional service from Monkey Conveyancing. Streamlined the sale of my mother’s property, explaining and assisting with the process, every step of the way. Very happy & satisfied client. Thanks again
Joseph Auclair has been my representative in several occasions buying or selling property. He is always clear, concise, friendly, personable and professional. On top of that the prices charged are very reasonable.
Joseph at monkey conveyancing Has helped me along the journey of purchasing our first home. Joseph has been able to accommodate for all questions and any part of confusion along the way. He is professional and respectful and I could not fault the service I have received. Thankyou!
I had an excellent experience working with Joseph from Monkey Conveyancing. His professionalism, clear communication, and vast knowledge made the entire conveyancing process smooth and stress-free. He was always responsive, took the time to explain each step clearly, and ensured everything was handled efficiently and accurately. I felt confident… Read more
and well-supported throughout the process. I wouldn’t hesitate to recommend Joseph to anyone looking for a reliable and highly knowledgeable conveyancer.
The guidance documents and advice are timely and comprehensive as is the response to any emails or requests. Main recommendation is that the generic documents used should be checked for relevance to the specific job at hand and customised to suit. Being a lower cost service, one has to expect to do more oneself.
I had an outstanding experience working with Joseph for my recent property purchase. From start to finish, they were incredibly professional, thorough, and proactive. Every step was explained clearly, and they always made time to walk me through the details, no matter how small. What really stood out was their attention to detail, fast turnaround… Read more
on all documentation, and the genuine care they showed in protecting my best interests. They made a process that can often feel stressful and overwhelming feel smooth, organised, and completely under control.
Thanks to their expertise and guidance, settlement went through seamlessly. I felt supported the entire way and had full confidence that everything was being handled to the highest standard.
I’m extremely grateful for their help and would 100% recommend Joseph to anyone needing a reliable, knowledgeable, and dedicated solicitor for their property matters.
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