ALLBIDS Auctionplace
- allbids.com.au
- ✓ Verified company
- Award Winner 2023
467 reviews · Statistics
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ALLBIDS Auctionplace is a ProductReview.com.au Awards Winner for 2023. Learn more
caroline jones and her art department
efficient and good at there job caroline is most thorough in her job a credit to her and her team highly recommend as a seller at allbids
- Return Claim Made: No
- Store Location: canberra
PLEASE STAY AWAY FROM ALLBIDS!!!!!!
PLEASE STAY AWAY FROM ALLBIDS!!!!!!!!!!!!! My 16 year old daughter that was so excited about her first car and has nothing now and lost $120 of her hard earned money (Permit and petrol) that we are trying to get reimbursed by AllBids.
We bought a car, stated in description: "It runs and drives well". Drive form Allbids to Costco petrol station, 15 min?!? EPC light and engine light turned on. After testing there was a misfire showing up. 100% false advertising. Called 2 mechanics, fix cost $3000 - $5000.
The lack of professionalism and customer
- Return Claim Made: No
- Store Location: ALLBIDS Fyshwick
A Resident of WA
As a Western Australian and a long way from ALLBIDS at Fyshwick, I appreciate all the assistance, professional service and understanding of the little hiccups that occasionally occur. VBoreham.
- Store Location: Fyshwick ACT
I have been very happy with Allbids
I have done a few small item purchases that I can get freight on with them now & the products are always exactly as described & safely delivered.
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Clearing out some large antique furniture
Adam at Allbids Canberra was obliging in having our three items moved to the warehouse for the auction, so we didn't have to have inspections in our home. Our beautiful antique wardrobe was a difficult thing for us to sell (we'd tried) so we were happy with the fair price we received for it at auction. The other two items were a bargain for whoever bought them, but needed to be sold.
Adam kept us well-informed both during and after the auction, and we received the sale proceeds in good time. We would use "Allbids" again for hard to shift items, and found the whole process to be efficient, with a satisfactory outcome.
- Return Claim Made: No
- Store Location: Fyshwick ACT
Service, cannot better it
Your Staff are very efficient, courteous, and friendly. The Bid prices were good , ie not over expensive.
I have not yet had time to check out these Items, so I cannot give you a product review.
- Return Claim Made: No
- Store Location: Allbids, 7 Wiluna St Fyshwick ACT
Richard hes the worse man on earth
i will never buy from this people again especially the guy call Richard hes a nightmare one hundred percent he will put this company down soon
They'll loose your items as a seller
I bought In a carload of ornaments and figurines. Weeks later I finally got an email saying the items will be auctioned soon. One bulk lot of vintage collectables wasn't consigned to me. They'd added it to someone else's consignment, go figure.They didn't seem to concerned, saying mistakes happen. No harm done,.right?
Yet another item from the same drop off, weeks later, was yet to be listed . So i enquired by email. No response. I rang them and the usual response was "you'll get an email when it's listed"
Had to go in person. They have "lost
... Read more" some vintage action man toys and large bag of accessories. Seriously? They say they'll compensate for my loss, which they did. This should not happen!! You need to do a stock list and catalogue goods as they arrive like The Auction Barn does, not let them sit in storage till it's convenient for you to list.- Return Claim Made: No
Hi Kristy,
Thank you for leaving us a review and we are truly sorry that we have lost your item. We agree with you that it shouldn’t have happened in the first place and thank you very much for your
... Read moresuggestion. We are currently changing the way we are operating to ensure that this isolated incident never happens again in the future.
Consignment Results
Very happy with Allbids processes involved in the sale of my goods.
Prices attained were above expectation.
Possibly due to Allbids reputation and wide customer base.
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I love this site!
Once you register, you're off and running. You don't win them all, but it is quite fun when you bid something you really want and then get it! The trick is to ensure you are looking in the right location.
- Return Claim Made: No
- Store Location: Canberra, ACT
Estate Furniture Auction
I would like to thank Angus for his very professional service when dealing with selling an estate's furniture and effects. He took the time to assist us to get the items ready for sale and provided an excellent service along the way. Angus was always able to respond to our inquiries and requests in an efficient and pleasant manner. Thank you again Angus.
Tim
- Return Claim Made: No
- Store Location: ACT
pricey shipping fee
very expensive shipping fee compared to Just Wines. They charged me $38.74 for one case of wine. I bought 2 cases from Just Wines, sent by Aus Post with a shipping fee of $9.99 only. Their shipping was very fast. I got my order just 2 days after. I missed the delivery so I can collect my parcel at a nearby Post office. If I knew Allbids uses Aramex or any other shipping companies I would never ever buy things from them. I work, and cannot be home. Redirecting a parcel with Aramex is very inconvenient, frustrating experience.
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I have been very happy with All Bids in all my dealings with them.
I have had excellent service from All Bids. Professional service. Very happy with all dealings. I will deal with them again.
- Return Claim Made: No
- Store Location: Fyshwick ACT
Excellent Customer Service & Support
I am very pleased to say that the service and support was second to none! It was my first time dealing with Allbids. I had driven from the Central Coast to collect my winning items from the warehouse in Caringbah for the first time, I couldn’t find the warehouse, so I had called the warehouse when I was in their street, and the staff member Frank, had come out to the driveway and waved me down (who does this these days), anyways I then proceeded into their driveway. Now that’s service I had never experienced, great work Frank! Upon collecting m
... Read morey items, there was a minor issue with one of the items which I had addressed, to whom I believe was one of the supervisors there by the name of Kelly, where Kelly then reached out to the manager, and they were able to resolve this issue on the spot by way of a generous partial refund. This is something that I wasn’t expecting to happen. To conclude, I’d highly recommend Allbids to anyone wishing to do business with them, as they are very professional, friendly, supportive, and will deal with any questions or issues that you may have very swiftly. I’m not saying this in order to take advantage of their great service they provide, because after all, it’s our duty as the buyer to make sure that whatever you’re bidding on is sold “as is where is”, so it’s our due diligence before bidding, to ask whatever questions you may have on any given item that you’re not sure of, because once you place the winning bid, it’s then yours. Allbids make this rule very clear. Once again, thank you for the exceptional service, and keep it up, and I hope to deal with you again. To all buyers, happy bidding! Regards, saw0007- Return Claim Made: No
- Store Location: Caringbah NSW
Have bought and sold a lot opf items, always were done professionally and staff friendly and helpful.
The items I have listed were sold at good prices and payment was prompt, no issues either buying or selling.
- Return Claim Made: No
Questions & Answers
I’m worried about putting up $500 deposit
Has anyone had any trouble getting their deposit back
Sorry I cannot assist as not been in your situation! Ross E. Smith
Hi Warbo, refunding your deposit is as simple as clicking a button on your transaction history page.
This Refund Deposit button will appear when you have an unused deposit, can be clicked at any time and refund will be processed back to the card used to make the deposit immediately after you click that button.
Please note that depending on the bank, it may take up to 72 hours for the refund to appear in your statement.
Regards,
The ALLBIDS Team
Q1 ) Most if not all excellent reviews are from buyers. Haven't heard seller's reviews: are there any?
Q2 ) Do you handle hi-end objet d'arts, collectibles, limited editions etc ?
Thank you
I sold a bed via allbids and was pretty happy.
Hi Tone, thanks for your queries, and thanks Mark for your review! Definitely a few reviews from sellers you can find above.
Yes absolutely we do handle high-end Antiques, Art and Collectables. We have experts in house who specialise in the field. You can see our past results on this link https://www.allbids.com.au/sellers/sellwithus. These are featured in our sister site Canberra Antique Auctions https://cbraa.com.au/ which showcases single owner collections, fine art and quality antiques.
Regards, the ALLBIDS team
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Hi Anita,
We again apologise that you had issues with your purchase.
... Read more Under all auction conditions and consumer law in Australia the onus is on the buyer and there are generally no refunds. Even more so after a purchase has left the auction rooms and been used by a buyer. You will find that Carbids has gone over and above in allowing you a full refund. We have done this in good faith. We do however draw the line at refunding your $120 in petrol and permit, given we have already in good will refunded you $6200. We did ask you to return the vehicle for a full refund as soon as you contacted our team and let us know of the issue. As soon as you returned the vehicle, we processed a full refund and it was explained to you that we were unable to reimburse you for the fuel and permit you put in/on the vehicle. We don’t own the vehicles we sell, and the vehicle was test driven around the block by one of our team of which no issues were noted, the car showed no signs of any issues during the duration of the auction either. The car was available for viewing during the 7days it was online, with the description noting a mechanical inspection was recommended as well. Unfortunately, there was no way for us to foresee there would be an issue with the vehicle which is why we were happy to oblige with a full refund on the vehicle once you returned it due to the issues. You noted in your email to us that if you did not receive a response in your outlined timeline regarding additional reimbursement you would contact the ACCC. Given the team had already explained our position and provided a full refund of which you still were not happy with, we thought it would be best that you consult a third party. Kind Regards, ALLBIDS Management