FRUSTRATED AND RIPPED OFF
Sent quite a lot of furniture/ props/ set design items for Auction and it was all sold up. That was over 2 months ago. I understand that within the small print that sellers do not get paid until buyers have fully paid - however - this is simply ridiculous. On the other hand - as a buyer - they are ferocious. If you do not collect within 5 days they charge storage. If you don't pay within 3 days [ so, lets say you pay within the week ] - you get downgraded and have to pay up front for all your bids on credit card.
and many other conditions....
Allbids IS ALL GOOD.
I have been a customer of Allbids for many years now. They have always provided excellent service and their descriptions of advertised goods are always accurate and complete. The bidding process is as simple as can be. Anyone could easily buy for the first time but likely become addicted. Staff are always available to assist with information about sale items or collection of purchases. Many items can be inspected before bidding. Goods sold on behalf of interstate agents are accurately advertised and delivered on time and in safe packaging.... On the odd occasion when something goes wrong a solution is always sorted without cost to the buyer in my experience. I have recommended Allgoods to many colleagues and once tried they inevitably return grateful for the recommendation. Happy to say I am an Auctionaddict.......
- Verified customer
Another positive All Bids experience
Normally I buy IT related items but today I picked up a coffee table and two chairs that I successfully bid on. The payment was automatic overnight as I am a registered customer so all I had to do today was drive into the warehouse and pick up the items. A very smooth and quick load up and I was off again. I am very happy with the All Bids service.
Love this auction house!
This is now my second buy at allbids and its just fantastic - this time I was able to buy a wonderful aboriginal painting and just love it. Easy to bid and use the website and very professional and friendly staff at the centre. Payment and pick up was easy - factor in the commission but still really good prices here.
My favourite shopping experience!
Friendly, professional staff providing excellent, accessible auction house service. There are always interesting items appearing in allbids.com.au which appeal to the collector and conservator in me. Payment and pickup is easy and streamlined.
Buy or Sell - AllBids is fantastic.
As a buyer, the description is always accurate. As long as you take the commission into account when you are bidding, you can pick up some real bargains. As a seller, the service is fantastic - they take care of everything. You don't have to deal with photos, listings, seller inquiries, feedback or anything. Sooooooooo much better than eBay. I have bought and sold lots of stuff with them. Always been a positive experience.
Great service, great experience
Simple process, very clear and no confusion. Pick-up/payment also very user-friendly. A very good way to purchase goods and presumably, to sell goods. The buyers premium does impact the bargain factor though. Staff on site were very helpful.
Was ignored as a Vendor
Sent an email detailing goods Id like to sell with no reply. Called them a week later and spoke with someone to make sure they had received the email and would get back to me. They asked me to send it again to multiple emails to be sure. I did that. Never responded. Unprofessional.
An easy and pleasant transaction
It was very easy to bid and buy on Allbids. The staff were very friendly and helpful when I went to inspect the car prior to purchasing it. The bidding and paying process was too easy and once again, at pick up time, the staff were very friendly and helpful once again. I'm happy with the price and the car I bought.
A most enjoyable experience
Everything won from AllBids auctions have been true to description. Awfully good fun - I love auctions. Also the staff who answer the phone are delightful, very friendly and helpful. A great experience.
Easy site to bid and great with communication
Great site, easy to navigate and great products for good prices. You can choose how youre informed on winning or lost bids which is a great feature. Some of the products auctioned are unique and you can inspect if your a local. Id recommend them.
Great to do business with!
My wife and I have bought goods many times now through Allbids. We have always found them to be described honestly and both the bidding and payment systems work well.
November 12th 2019 Update: Great source of well priced good quality wines.
I have purchased wine three times this year from Allbids.
The wines have all been in excellent condition and certainly meet expectations.
The bidding, payment and pickup systems and processes are all first rate and the people are both professional and personable.
Monetary notes need better grading
Thank you for allowing this opportunity to provide feedback.
Re: 30351-24"Uncirculated $1 notes"
With visible damage to two of the notes, these cannot be graded as 'Uncirculated' The 'Uncirculated' is a grading provided to numismatic notes and coins. Those two notes would only be graded as 'aUNC' or 'EF'. The damage to the notes aren't shown in the picture.
Allbids need to be careful with their wording. If they are going to use "Grading" words, then the notes need to reflect how they're graded. A better description would be "never been circulated".
I did point this matter out to the person who assisted me today.
Beautiful Artwork with great service
Bought an artwork from Allbids at Fyshwick- the item was PERFECT (the photos on the website showed it perfectly), and the process was simple and easy. Picking it up the customer service was friendly and very fast. Definitely recommend.
Great people to deal with
Happy with the professionalism of all staff and bidding mechanisms. Purchased "uncirculated" banknotes. Unfortunately not all of them were in pristine condition. Attention to grading of banknotes could be improved.
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Questions & Answers
Do people selling vehicles put a reserve price on them?
Hello my name is Jane I would like to purchase a car online from allbids sight unseen. Having a look at the vehicle is tricky considering I am over 500 km's away. I realise if I did make a purchase I would be taking a huge risk and trying to decide if that risk is worth taking or not. Could anyone provide some advice, assistance or experience in purchasing cars from allbids?
We try to describe the vehicles as best we can so you can feel comfortable in your purchase. However we don't own the vehicles nor are we mechanics so we do our best to provide as much information as we can. You are more than welcome to organize a mechanic to come and inspect the vehicle during our open hours, and please make sure you read through the description thoroughly as not to miss any circuital info. If you have any questions or concerns feel free to give us a call on 02 6239 2262 so we can answer them straight away.
Hello my name is Joanne and I would like to sell a car. Could you please let me know the process?
Hi Joanne, selling a vehicle with us is extremely simple. All we need is proof of ownership (registration papers). When you bring the vehicle in our Car Manager will have a word with you to gain further knowledge of the vehicle, service history etc. We will provide a detailed description of the vehicle, take photos and list unreserved online. Once the vehicle has been paid for, we transfer funds to your nominated account. To list a car on our platform the fee is $275, payable upfront. Please do not hesitate to contact us if you have further questions on 02 62392262.
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