502 reviews
Consigned a significant model car collection with Allbids. The items were held for months without any communication and some six months later there are still items remaining to be sold. These timelines may be standard, however with no communication whatsoever, it's impossible to know. One item was randomly sold outside of model car specific sales… Read more
and miscategorised. Despite following up and pointing out the mistake, I received no response and the item sold for 30% of its value. My follow up communication has not been answered.
I have requested my options to collect the remainder of my items but have received no response.
For those that have sold, while higher value items performed ok, many items sold for very low values. I would recommend anyone in a similar position use a specialised auction house with a significant model car audience available or ebay.
THEY have supplied me with ITEMS I did not bid for then gave me correct items when I complained.. BIDS were made that exactly matched my bids in my opinion they engaged in this practice to drive up prices. Their commissions in my opinion are excessive.
Only buy from their premise! I buy the occasional items from all bids which normally work out well but this time there lack of care annoyed me. Bought something listed "This item has been tested by an ALLBIDS staff member and is still in working condition for its intended use. See full listing for details." Upon getting it home, there was no… Read more
doubt it could have ever worked, the listing photos show its broken, but you wouldn't have noticed unless you were focusing on it. Pulling it apart, more issues to be found (battery <2v on a 12v battery), and a few other things. This item had not been used or tested in years.
Called Allbids to speak to them about it, Advised the listing manager would call me back. Waited 5 days, no call back so i tried again.. Advised the listing manager would call me back.
And no they never called back, which is why i created this review. It wasn't that much ($90~) + travel, but still, I am not going to bother chasing over this amount, but i will now avoid all site based auctions as this is the second time i have been burned with the "working" mention at the bottom.
Other time was for a drop saw, listing said tested and working, but no cigar. In this case, i hadn't tested the item for 4 months from the purchase date so i didn't bother trying to work out a solution.
Reviews with attachments
I have been very happy with Allbids – I have done a few small item purchases that I can get freight on with them now & the products are always exactly as described & safely delivered.
Very happy with my pinball purchase – Pinball machine was as described. Payment and delivery arrangements were easy. Show details
Awesome product z – Great service great product , been bidding for years on this site never had a bad experience. Always great items on here . The staff are excellent and professional and very helpful . Thanks again Show details
- +3
At the beginning Allbids was extremely helpful. To my surprise a whole houseful of quality items were sold for next to nothing. For example a dining table and sideboard in as new condition with the original invoice (in 1983) of over $3000. There should have been a reserve placed. A quality bed base and side tables sold for $9. The whole houseful… Read more
sold for approx $1000 which did not even cover the reasonable transport cost of taking everything to Allbids.
I have purchased a number of items and often with no issue. However there have been times when item not asa described ie a 9ct gold product was magnetic. Took 5 days and 4 emails to get a reply. I have returned items when not as descibed previously and received an apology. Now I receive this so be warned. The 'divet' was only noticable and still… Read more
not clear under magnification. Now they say we cant rely on their photographs or their description and it is a guide only! WTH! I will never purchase from them again and question the legality of such a clause.
"Please note however, that as the divet was clearly photographed and the photograph always forms part of our description, in future we will not be processing any further refunds where any marks or defects are visible in photography.
As per our terms and conditions, this is clearly stated in:
4.3 - You must not rely solely on the title summary or any photographs of the item posted on the Site for a complete description of an item. The photograph and description of the item are intended to serve as a guide only and must not be used to form a final opinion of the item's suitability. ALLBIDS makes all best efforts to accurately describe all items on the site but is not responsible for any discrepancies or omissions which may exist in the description. It is ultimately your responsibility as a bidder to form your own view on the accuracy of an item's description prior to bidding."
Positive reviews
Dealing with ALLBIDS was easy, convenient and a pleasure. We run a small business and any excess vehicles or machinery we move on with ease. Price it right and ALLBIDS will get what you want.
I regularly buy items from Allbids and the Allbids team in Fyschwick are always so helpful and take the time to assist and answer questions, nothing is too much trouble Show details
A Risk-Free and Simple Way to Sell Unwanted Items – The easiest way to sell unwanted goods. No mucking around, just efficient service - and it's fun to watch the bidding.
Negative reviews
very lousy customer service , after having spent $10k they refused to put $16 on my account to cover postage , now I understand it is not normally down but serious guys you break vintage Port worth $100 and then credit me $7 and I dont argue, but then when it comes to $16 which will be paid the following auction I am treated likes me one who… Read more
will never return then abuses me on the phone I think Adam is a very rude and abnoxious person who does not reprsent the company interests best give him some life skills or get him a job pulling beers Either update your web site to reflect to include postage when a person bids on the items or dont ask me to pay the bill until the full invoice reflects it , the problem is at yur end not mine
Good morning. The $16 delivery fee is payable prior to… Read more
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Scammers. Administration is a scam. Stay away from this company. They’ll take your money, send you a separate invoice for freight then when you follow up where your time is they say they’ve relisted it and kept your money. Show details
Hi Hunter, Thank you for your feedback. We’re sorry to… Read more
Prices flying up and out of my price range – As the title mentions. I mean this is an auction place you know, which means cheaper goods, haven’t gotten anything in a while as the prices were crazy, could get brand new for that. Am currently watching some Dyson products, considering their refurbished, the prices are madness, just being honest. Lack of anything interesting in a while too, but that’s to be expected with things like this.
Recent reviews
First time – Great team at Allbids. They guided us every step of the way. Super professional. Easy access. Great outcome on the sales. Absolutely recommend Allbids.
Very pleased again thankyou – Living in a retirement village - space again became a problem. Having dealt with AllBids previously I had no hesitation in using them again to sell more of my 1:43 scale model cars. Adam McDonald and Lexie explained how the auction would occur & took very professional photos as part of the presentation of my items. So I’d strongly suggest anyone… Read more
in the same situation as me to contact them & I’m sure you’ll be very pleased with the excellent results I received.
Paid for item went to pick it up and they couldn't find it second time – I won an item recently I drove 800 kms to pick up my stuff as there was more, they couldn't find the item this is the second time this has happened to me and both times they have promised to send me my items when found. The first time they put them back to auction about a month later without even a phone call, and then refused to send me my items… Read more
as they had promised, I even had to hassle to get my money back. This time after arriving and being told they couldn't find it mind you they only looked around for about 10 mins, this bloke approaches me in an aggressive manner and tells me they can't find it and I'll just have to come back when they do find it, no apology or anything, when I said that I had come 800 odd k's he said oh I'll post it to you then, I then mentioned the first time they had lost my items and that's when he said I'm the General Manager if I say it will happen it will happen and he gave me his card [Name Removed], when I arrived home I sent an email confirming what had been spoken of and I am still yet to receive a reply. 2 weeks ago I purchased an item with freight attached, I paid the whole amount and then the next day got told they wouldn't deliver it for the fee they had promised so again I got to speak to [Name Removed] which isn't pleasant as he's very arrogant in my opinion. So, I accepted a refund and dealt with my wife's disappointment I again mentioned the item that has not been sent, which he tells me someone has paid for the delivery, but it wasn't him as he had promised. Last week I sent through photos of items that were similar to the item I had purchased with freight attached and then receive an apology and an admission of mistake, still nothing of the item they couldn't find there has not been one bit of communication from them to me in regard to this item and I'm not sure what to do as it is for a client and I purchased the item on 16/09 and I still haven't received it and am being given the impression to bad so sad and we will get to it when I [Name Removed] wants too, I have been dealing with All bids for a few years now and spent a bit of money with them and the Admin staff are great purchasers normally go through easy, problems started about 9-12 months ago and are in my opinion are contained to the warehouse, there is no attention to detail and the customer relations and service is very poor. So I go and have a look at the Wednesday night Auction and there are still items with freight attached that they will refuse to deliver, near enough isn't good enough and just because you don't normally work Saturdays doesn't mean when you have to bring a bad attitude and treat people badly because you don't want to be there, some communication in regards to the missing item that you claim I have collect which I sent an email stating that I hadn't collected it and got no reply, really bad business practices if you ask me and they have cost me money as I find things for people. The biggest issue I find is that I suffer from early onset Parkinsons, and my reactions can be seen as aggressive because of what happens in my brain when I'm treated poorly or feel hard done by and I sleep for a few days after these incidents. The communication has been the biggest let down as we all make mistakes but if feels like they are taking the now with what I found on the site tonight, does anyone care anymore or is it just wham bam out the door because that's how it seems. Something is wrong in your system and it or they need to be held accountable or this will continue and affect your business.
So finally after almost a month I get an email, please provide us with your account for refund. No… Read more (+1 reply)
Best Price and Excellent Service – The price achieved at auction for my example of railway memorabilia far exceeded the price I thought I would get for the item. Thank you Adam and team.
Pricing transparency - Excellent – Unlike most other auction houses Carbids.com.au (part of ALLBIDS) are totally transparent with prices, in particular sold prices. Have bought cars there before. No problem at all. Pickles et al should use this as an example on how you "should" do it.
Great service. Highly recommend! – I purchased an item of furniture from their Fyshwick, ACT location last week. Transaction went smoothly. Having organised my own freight company, the Allbids staff were very helpful and efficient. Item received well packaged, in good condition and as described by Allbids. I will certainly use them again! Thank you. Show details
Pleasant surprise! – My first time selling with this group and I received a very nice amount for items I had no further use for. It was definitely worth taking them in. The staff were helpful and grouped my items for sale and presented them well in photographs. I was kept up to date with emails as the lots sold and the money was in my account in good time after the sales were finished. Show details
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Happy selling and bidding – More than happy with my sales and when needed, support from staff at All Bids. Maybe more description in listed items to help sell. Warranty cards of 2 years were supplied on a few watches sold, but not mentioned. Show details
Great to deal with – Always fantastic to deal with, helpful and friendly. They will even securely package and lable your items for transport if you so require.
Straight and straightforward – Took my car for sale in Canberra. Ben was a delight to deal with - easily agreed a reserve and the sales result was 20% higher. Carbids (Allbids) do not charge vendors a commission so net result was the hammer price less a small prep fee. Prompt payment thereafter. I could not recommend them more highly Show details
Pleasing results thank you! – Having moved into a retirement village due to my wife’s health, I’m in a room where space is a premium. I had a collection of 1:43 scale model cars & NSW train luggage rack to sell. Very pleased with the results & have no hesitation in using All Bids again or recommending them to anyone down sizing or in our situation. Thank you Adam McDonald very much for a a successful pleasing auction results. Peter Desmond Show details
Good old fashioned courtesy and service – I made a mistake and bid for furniture. I live in Perth WA so would have had a large cost for removal of items to WA. Adam recommended that I put the items that I had won in bids back for auction which I did. After expenses I received a credit in my account where I was expecting nothing whatsoever Thanks Adam. Show details
Unscrupulous – Terrible. Don't trust a word they say. Vehicle advertised as 'runs and drives well'. Lucky to make it home alive where the car would go into limp mode up even the smallest hills. After 100s of dollars of investigations, needs new motor. Their car holding yard in ACT is also over run by rats. Wires in the engine were all chewed with fresh rat… Read more
crap through the motor. Nice ! Dodgy as. I noticed after complaining, and with no admission of wrongdoing, that they no longer say 'runs and drives well' when advertising for vehicle auctions. Looks like this is going to end up in Court after they have 'admitted' by omission their dubious advertising. Thanks Allbids for screwing over a domestic violence victim. Go you !!
Hi Elizabeth, Thank you for leaving us a review and we… Read more (+2 replies)
happy with the end product of sales – It was my first time selling on this site and i have many good things to say as a purchaser of many years and now as a vendor it was a moving experience and one to enjoy thanks
Great service – Incredible bargain on a great car. At every point, staff was attentive and helpful. Eric in the yard was friendly, respectful, helpful, and interested in me as a customer. Very smooth transaction. Show details
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Thank you for your feedback. We appreciate all customer… Read more (+1 reply)