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ALLBIDS
4.3 from 327 reviews

Reviews

(214)
(54)
(21)
(10)
(28)
  • Product Quality
    4.5 (84)
  • Return Claim MadeYes (0) · No (99)
  • Customer Service
    4.7 (87)
Alexandra Murray

Alexandra MurrayHughes 2605, ACT

  • 2 reviews

Simplicity at its best

published

Staff are well organised and even under the current Covid19 social distancing rules, their collection point has been modified for staff and our safety and still is efficient and friendly as ever.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick, ACT
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Dennis Foley

Dennis FoleyCanberra Central 2601, ACT

a wonderful opportunity to be active in the auction space

published

have been buying for several years, amazed at the quality and price of some objects/furniture
only downside is the description may be too brief on some kitchenware and or pottery items otherwise excellent, especially the classifications on antique furniture

Customer Service
Product Quality
Return Claim MadeNo
Store Locationfyschwick
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Mark

MarkCurtin 2605, ACT

simple bidding process, with helpful staff

published

I find their different auctions, simple to use, accurate and helpful descriptions of items. Easy payment options and staff are friendly and helpful. precautions for social distancing are simple and non intrusive,

Customer Service
Return Claim MadeNo
Store LocationFyshwick, ACT
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Can’t fault.

published

I’ve won a few bids now. These guys and gals run a clockwork system. Can NOT fault their day to day running at all. With the added complication of the virus, these guys manage to combine good business with good sense.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick Canberra morning
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ReggieW

ReggieWCanberra 2600, ACT

Great purchase outcome.

published

Easy website, simple registration, great products, quick process and great outcomes. Found the products I was after quickly and had fun bidding. Was able to pick up most items I was after. Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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snuffler

snufflerAustralian Capital Territory

great efficient and helpful and with a smile

published

I’ve been an Allbids customer for over a number of years and found them helpful an great to deal with.
After some persistent bidding over a few days, I eventually got what I wanted at a good price. pick-up is generally a simple process but with the covid19 its only a small inconvience to walk away happy thanks to the staff at allbids

.

Return Claim MadeNo
Store LocationCanberra
dfn555

dfn555Holder 2611, ACT

  • 3 reviews

Adaptability shown

published

With the impositions on business due to the virus, Management of AllBids led the way in quickly devising and offering an excellent and reasonably-priced delivery option. I signed up for delivery in the morning and my order was at my door that same afternoon.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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mal turner

mal turnerCasey 2913, ACT

something the best

published

As normal the staff are very very good and LAURA is fabulous and is a lovely staff member. We both really enjoy our time with the Allbids auctions thank you all.

Return Claim MadeNo
Store Locationfyshwick
Dick R

Dick RCook 2614, ACT

Seller's comment

published

I was a first time vendor on Allbids. Most of the reviews seem to be from buyers.
Staff were very friendly and helpful when I dropped things off for sale. It was a very convenient way of selling items I no longer wanted. The price obtained for some items was much less than I had hoped - but then this makes it a good site for buyers!
My one criticism is that, although I received email notification as each item was listed for online auction, I received no advice on the outcome of the auctions. Two email inquires about the outcomes went unanswered and it was only after I phoned Allbids that I was able to find out that all items had been sold and get an email listing the results.

Customer Service
Return Claim MadeNo
Store LocationFyshwick, ACT
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Jennifer D'

Jennifer D'Weetangera 2614, ACT

  • 2 reviews

Very happy

published

Very helpful staff, as a long time buyer from allbids we have been very happy with the results, will keep
looking at what they have on line always with hope of finding something to buy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick A.C.T.
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Sambo74

Sambo74South-Eastern Region, NSW

Love ALLBIDS - my new favourite online shop!

published

I love these guys - have always found them to be very helpful, especially in holding items for me just a little longer as I live on the Far South Coast and can't always get there in time to collect ... they're always happy to answer my questions and generally are great to deal with. Plus, the bargains that can be had are simply awesome. Have now purchased 5 items from them, totalling over $4,000 (including a motorbike which was in great condition and an absolute bargain). I would highly recommend these guys - except that I don't want too many people to know as then there are too many people to outbid you!!! :) Keep up the great work and fantastic service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick ACT
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Ruth

RuthWatson 2602, ACT

  • 2 reviews

Great customer service

published

I have been both buying and selling through Allbids for at least ten years and have always found the staff to be helpful and friendly. They always have a great attitude when you call in to the warehouse, no matter whether you are collecting a purchase, dropping off goods for sale or just checking out what is coming up in the next few weeks. When selling goods, they really do try to promote your items and to get the best selling environment possible. I would highly recommend them.

Customer Service
Return Claim MadeNo
Store LocationFyshwick
Keith

KeithAustralian Capital Territory

Staff communication and friendliness excellent

published

Most times, the items collected have been what I expected. Times where it wasn’t as expected, staff have always refunded my money or offered an alternative.
One suggestion.... there needs to be a little more info on items and their condition whenever possible

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick ACT
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Customer service.

published

When picking up goods from Fyshwick, the customer service is excellent. Staff are very helpful. The only place where there could be some improvement is online, the descriptions of the items could be more informative.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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Daz66

Daz66Weston Creek 2611, ACT

Excellent set-up and a fantastic crew at Allbids

published

From web site to warehouse this is a top notch business and the staff have always been friendly and courteous each time I've dealt with them...which is more often than is good for my wallet.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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David Faulks

David FaulksSouth-Eastern Region, NSW

Always personable and efficient

published

Terrific service. Thank you. The products were accurately described and well cared for. Laura on the front desk is always extremely helpful and friendly. The team who help with pick up are great.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationACT
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First time buyer - very satisfied

published

I found the place by accident while buying engineering supplies from next door. I saw an old desk I liked, so I bid online and won. The staff are so good - nothing is too difficult. They helped to load it into my car and answered all my questions with patience and charm.

This is a model business - there should be more like it.

Customer Service
Return Claim MadeNo
Albert Alyta

Albert AlytaLyneham 2602, ACT

Excellent Service!

published

Extremely courteuos Reception and Store Staff, all extremely helpful, five Star
recommendation, total satisfaction, very obliging, very willing to assist for extra help if required, really great

Keep up your great Service

Customer Service
Product Quality
Return Claim MadeNo
AJW

AJWSydney, NSW

  • 3 reviews

Great service

published

Object is fantastic, the guys in the storeroom were great and helpful. Lady at reception was also present. Great job .Product exceeded my expectations thanks. Will use all bids again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyschwick
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Vanessa B.

Vanessa B.Canberra Central 2602, ACT

The staff are always most helpful and obliging.

published

I'm a return customer. The staff are lovely. They always answer my questions, no matter how trivial. They are also a great help in the drive-in drive-out loading area. Trouble is, it becomes addictive, so have a good bank balance.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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Page 1 of 17

Questions & Answers

Jason

Jasonasked

Do people selling vehicles put a reserve price on them?

1 answer
Dandi W
Dandi W

Hi Jason,

No, we do not allow reserves. If a seller wants a reserve, we suggest they use a fixed price site. A genuine auction site puts its items to auction and whoever the highest bidder is, pays the full price plus the buyers premium.

Best regards,
ALLBIDS Team

jec051

jec051asked

Hello my name is Jane I would like to purchase a car online from allbids sight unseen. Having a look at the vehicle is tricky considering I am over 500 km's away. I realise if I did make a purchase I would be taking a huge risk and trying to decide if that risk is worth taking or not. Could anyone provide some advice, assistance or experience in purchasing cars from allbids?
Thank you

1 answer
ALLBIDS
Rob E.ALLBIDS

Hi Jane,

We try to describe the vehicles as best we can so you can feel comfortable in your purchase. However we don't own the vehicles nor are we mechanics so we do our best to provide as much information as we can. You are more than welcome to organize a mechanic to come and inspect the vehicle during our open hours, and please make sure you read through the description thoroughly as not to miss any circuital info. If you have any questions or concerns feel free to give us a call on 02 6239 2262 so we can answer them straight away.

Regards,
Allbids Team

Mumma Jo

Mumma Joasked

Hello my name is Joanne and I would like to sell a car. Could you please let me know the process?
Cheers

1 answer
ALLBIDS
Rob E.ALLBIDS

Hi Joanne, selling a vehicle with us is extremely simple. All we need is proof of ownership (registration papers). When you bring the vehicle in our Car Manager will have a word with you to gain further knowledge of the vehicle, service history etc. We will provide a detailed description of the vehicle, take photos and list unreserved online. Once the vehicle has been paid for, we transfer funds to your nominated account. To list a car on our platform the fee is $275, payable upfront. Please do not hesitate to contact us if you have further questions on 02 62392262.

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