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Travel Auctions

Travel Auctions

2.3 from 7 reviews · View Statistics

Reviews

2.3

7 reviews
  • Transparency
    2.3 (4)
  • Customer Service
    2.0 (5)
  • Trip Completed Yes (4) · No (2)
  • Product Quality
    2.3 (4)
  • Return Claim MadeYes (1) · No (5)
  • Ease of Booking
    4.2 (5)
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Worst place I have ever been in

published

The shower was mouldy, there was a large stain on the ceiling, possibly the replacement of a smoke detector, toilet roll was held up by two suction cups and a piece of copper wire.
The only reason we stayed was because everything in Wallaroo was booked out.
Grotty, disgusting and smelly.
Never again

Transparency
Customer Service
Product Quality
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
Return Claim MadeNo
See all answers
1 comment
Travel Auctions
Travel AuctionsTravel Auctions
Deborah Keleher

Deborah KeleherSouth Australia

Anglers Inn at Wallaroo SA

published

$55pn is a good price for a very average needs upgrading room. Wasn't after anything fancy. just a comfortable room to have a break from home but still be able to do some work in. But what we got was a dirty floor & kitchen appliances. Saggy uncomfortable bed. Noisy Paper thin walls - all night revelry in unit next door, no sleep. Felt very unsafe. Food on dining room not good. Very dismissive customer service.
Slow in responding to complaints. Over 32 hours later held up carrot of refund but wasn't going to give one as I had already put in a bad review (30 hrs later).
Seems they prefer to bribe disgruntled guests with money back for good reviews but their default setting on responses is blame the guests.

Transparency
Customer Service
Product Quality
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
Return Claim MadeNo
See all answers
1 comment
Travel Auctions
Travel AuctionsTravel Auctions
Sue B.

Sue B.Metropolitan Adelaide, SA

Needs cleaning

published

The pictures on the net looked great , garden neat and very quaint but in fact garden was overgrown gate hanging on 1 hinge and cottage dirty and cobwebs in most corners. Grill dirty fridge dirty and needs descent sheets. Garden furniture filthy .

Transparency
Customer Service
Product Quality
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
Return Claim MadeNo
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3 comments
Travel Auctions
Travel AuctionsTravel Auctions
Sue B.
Sue B.

Thankyou for getting back to me. The property was St Dyes Cottage at Burra and we stayed on the 27th and 28th October. Susan Barton.

Travel Auctions
Travel AuctionsTravel Auctions

Hi Sue, thanks for letting us know. We have passed this onto our Office Manager and she is going to get in touch with you directly. Have a great festive season :) Team Travel Auctions

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P. Jackson

P. JacksonFar North Queensland, QLD

  • 4 reviews

Excellent Deal!

published

Bid for holiday units in SA for family ( value $400) and was successful at $235. Represented good value when compared to normal rate for 3 days. Noting was hidden in the ad and sent voucher to my daughter. Dates available are plentiful. Very happy.

Transparency
Customer Service
Product Quality
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
Booking TypeAccommodation
Return Claim MadeNo
See all answers
1 comment
Travel Auctions
Travel AuctionsTravel Auctions
Le G

Le GAdelaide

  • 3 reviews
  • 2 likes

Over TWO YEAR wait for refund

published

Have been waiting OVER TWO YEARS for Travel Auctions Wayville South Aust: to send a refund. Constantly contacted them (wrote, emailed, phoned) all to no avail. Travel Auctions S.A use to be good many of us used regularly, but after this we all ceased (plus found it cheaper to book direct).

Customer Service
Incentivised ReviewNo
Trip CompletedNo
Return Claim MadeYes
See all answers
1 comment
Travel Auctions
Travel AuctionsTravel Auctions
Lovetotravel

LovetotravelVictoria

Sandpiper Broadbeach Gold Coast

published

The view and location is fantastic, just be aware that the units are very old, worn down and not too clean .. but worth it for the price, as we only paid $55 per night and got the extra night free ..we had a great time there.. beautiful spot

Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
Return Claim MadeNo
See all answers
1 comment
Travel Auctions
Travel AuctionsTravel Auctions
Macca

MaccaSydney, NSW

  • 6 reviews
  • 8 likes

Changes in operation

published

I have used this company a lot and have always be happy with them but itappears now the game has changed.I have bid on four auctions lately and did not win any.I was contacted and offered a set price on all the auctions. One of the prices was more expensive for a 10 day stay than what the actual park offers.This park was the only one Ihave seen on the site that was for 7 days instead of ten.I now know why. Be careful when using travel auctions. Check the prices offered by the park before bidding. I was told by one if the parks that they do not make enough money using them.

1 comment
Travel Auctions
Travel AuctionsTravel Auctions

Questions & Answers

Timothy

Timothyasked

When do we get an answer

1 answer
Travel Auctions
Travel AuctionsTravel Auctions

Hi Timothy, I have responded to your question below. Thanks for your patience. Cheers, Travel Auctions

Timothy

Timothyasked

Due to the lock down in SA we had to leave early to get home are we covered for the days we didn't use

1 answer
Travel Auctions
Travel AuctionsTravel Auctions

Hi Timothy, thanks for getting in touch! We appreciate your patience during this time. We are sorry to hear your holiday was cut short due to the South Australian lockdown. We ask that you send us an email to contact@travelauctions.com.au with your name, contact details and voucher number to which you were using. We will be getting back to everyone this week now that we're in the office of what to do from here. Once again, thank you for your patience. Have a great day, Travel Auctions

Paul

Paulasked

Hi guys,how come I keep on being offered a set price deal before the auction date, i thought it was supposed to be an auction???

No answers

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