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Not a true auction, you will be spammed
Signed up and bid on an auction, didn't win, fair enough. Tried again with an increased bid, didn't win and thought that's that. Then I get a phone call from Travel Auctions asking me to return the call regarding the property I had bid on. At the same time I got an email stating "We have a package available at this property today. If this is of interest do not hesitate to contact me direct...". So, not an auction at all, they get you to sign up and if you show interest in a property they call you in the middle of a working day and try to sell y...ou something you have already named your price on. No way of deleting my record or requesting I don't get contacted again either, just have to block the number and email address. I note too that these auctions appear to just roll-over repeatedly; suggesting that there is a reserve price and the actual purpose of the site is to attract bookings, not offer deals when there are say cancellations or last minute bookings or low bookings. They don't let you know when an "auction" is over unless you "win" and they don't give a list of the winning bids so there is no transparency. Don't bother with these people, even if I did win an "auction" now I don't trust them.
Not a happy camper
My husband & I bidded for a holiday to Torquay Holiday Park. This included 3 nights midweek receive 1 night extra with buy 1 get 1 free to several attractions and other discount offers which sounded great, as this was our first time staying in Torquay, we were eager to check things out. On arriving on the day we were told they were under new management and refused to honor the extras.. We were very disappointed with them........................We have emailed them with our reviews also....Wendy & Brian Reeves
Are u kidding
Your company ie travel auctions advertisings is often on tv but reading through the availability I noticed no Qld auctions. Why all the money spent on adverts for NT NSW down south VIC and SA without opportunity for North Qld auctions.
Then on reading reviews that are so negative on your site it seems that your company is glad to take money from people but do not take full responsibility at times with some auctions as they are third party problems not your fault.
Wake up to the fact that you must take resposibility as you do the adverts
and run the auctions.
There is no chance of me participating
in any actions run by your company
Sorrento Motel fantastic service
Sorrento Beach Motel was a lovely place to stay. Very clean & comfortable.
The cooked breakfasts were delicious and delivered to our room hot and at the times we requested. The proprietor and his team were extremely professional and lovely to engage with. We would certainly recommend this motel to stay at.package 2 days plus x1 extra night staying midweek with breakfast included first 2 days. Very easy to adjust bookings with Covid . No extra fees were required.
Don’t do it
Reservation cancellation without my knowledge, non refundable even though it was their doing not mine. Unprofessional, no holiday, lost my money for no reason. I highly recommend people go elsewhere.
First time use, exellent experience.
Sought extension 3 times due to covid and there was never a problem dealing with travel auctions, exellent service.
Stayed at Sandors Motor Inn Mildura again exellent hosts and position.
The price is right but use a different site to review the property before bidding
Caveat .. I’ve only used TravelAuctions for powered sites for my caravan.
Pre-COVID I spent 12 months travelling through Victoria, NSW, Queensland and South Australia.
On multiple occasions I decided on an extended break (the standard offer is for 10 days and I was going one-way so breaking it into two 5-day stays was not an option). Every offering on TravelAuction sounded fantastic so I (used due diligence and) vetted each against WikiCamps reviews. This resulted in a number being bypassed.
As a result all my interactions with TravelAuctio...n have been positive. All the vouchers were accepted with no difference between (discounted) voucher and full-payment from the operator. None of the sites were 100% full so it was a win-win with my getting a cheap’ish stay while the operator got an income stream where there would have been none. I didn’t give TravelAuction 5 stars because of the gap between the description and the actuality, requiring me to use third part reviews to get a realistic picture. There is a lot of data available on the internet and I’m disappointed that TravelAuction doesn’t use some of that to make their descriptions a bit more realistic.
It should be condemned
Ovens View on Riverside - Bright. The only thing clean were the sheets which was a blessing. The utilities in the cupboard, ie frypan was an absolute disgrace, would not even contemplate using the toaster, what could be in the bottom of that, as for the cloths under sink cupboard - where is COVID this place is not being checked obviously. Cobwebs so thick outside and BBQ filthy no one could use it. Talking to other guests who had booked via Travel Auctions, they too were more than disappointed. Furniture, floor coverings old and not clean. This really needs to be investigated and certainly taken off your listings for any future sales.
Disappointment and rude person
Won auction in 2018 but due to serious circumstances Asked park for an Extension which was given then covid hit us and was not able to go anywhere now they will not honour it so very disappointing. They have got there money so good for them and travel auction person was quite rude
They take your money then wash their hands of you - zero customer service
We bought a voucher and the site was happy to take our money at the time however we delayed inital use due to me sustainging a knee injury (which was fine we still had 6 months to use the voucher and then covid-19 hit. We had to negotiate with the resort directly for an extension (travel auctions-no care no responsibility) and they gave us a 12 months extension which is great except 6 months of that was still not allowed due to covid lockdowns. Recently we had made a booking and then had to cancel due to yet anothe lockdown and i contacted Tr...avel Auctions after being verbally abused by the resort and hung up on because we had to cancel. Travel auctions response was basically- We don't care, we can't be held accountable for resort behaviour and you should have had travel insurance!! Well no, travel insurance won't cover for a pandemic and your business is selling this resort as a great place to stay. I will never use this service again, what a waste of money.
had a problem with a booking
Had a problem with a renue, Travel Auctions worked through it and got us a good outcome with in two days Great Job Done thanks again for all your effort
Deb & John
we found the inn to our expectations for the money we paid, bed was comfortable and clean,service and food was very good ther was no additional fees .the booking was simple
Worst place I have ever been in
The shower was mouldy, there was a large stain on the ceiling, possibly the replacement of a smoke detector, toilet roll was held up by two suction cups and a piece of copper wire.
The only reason we stayed was because everything in Wallaroo was booked out.
Grotty, disgusting and smelly.
Anglers Inn at Wallaroo SA
$55pn is a good price for a very average needs upgrading room. Wasn't after anything fancy. just a comfortable room to have a break from home but still be able to do some work in. But what we got was a dirty floor & kitchen appliances. Saggy uncomfortable bed. Noisy Paper thin walls - all night revelry in unit next door, no sleep. Felt very unsafe. Food on dining room not good. Very dismissive customer service.
Slow in responding to complaints. Over 32 hours later held up carrot of refund but wasn't going to give one as I had already put in a bad review (30 hrs later).
Seems they prefer to bribe disgruntled guests with money back for good reviews but their default setting on responses is blame the guests.
The pictures on the net looked great , garden neat and very quaint but in fact garden was overgrown gate hanging on 1 hinge and cottage dirty and cobwebs in most corners. Grill dirty fridge dirty and needs descent sheets. Garden furniture filthy .
Questions & Answers
Hi i have two vouchers for a NSW caravan park and was set to use them last year but because of border restrictions we weren't able to go, so we were given an extension but again we're on border restrictions again so what can I do , can I get a refund
Hi Dominic, thanks so much for getting in touch! I have passed this enquiry onto one of our friendly team members and they will give you a call this afternoon to discuss your options. Thanks for your patience. Have a lovely day :)
When do we get an answer
Hi Timothy, I have responded to your question below. Thanks for your patience. Cheers, Travel Auctions
Due to the lock down in SA we had to leave early to get home are we covered for the days we didn't use
Hi Timothy, thanks for getting in touch! We appreciate your patience during this time. We are sorry to hear your holiday was cut short due to the South Australian lockdown. We ask that you send us an email to email@example.com with your name, contact details and voucher number to which you were using. We will be getting back to everyone this week now that we're in the office of what to do from here. Once again, thank you for your patience. Have a great day, Travel Auctions
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