Best Auction Shops

Based on 10,425 reviews
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Kelvin W.
 

Happy with my purchase and bidding process. My queries were always answered prior and post my purchase.

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Diane L.
 

I use All Bids Fishwick all the time. They are extremely professional in all they do. I would happily recommend this auction site

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Pauljeff SA
 

They just notified users of a data breach and marked it confidential!!

First State Auctions
First State Auctions    

Dear Pauljeff, Thank you for your feedback,… Read more

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S Ainsworth VIC 3 posts
 

I would not recommend using this Travel Voucher company as they are difficult to deal with and so are the Caravan Parks when they find out you used a… Read more

voucher to book. Recently I booked our 2nd 5 day stay but unfortunately hurt my knee so I couldn’t walk. I tried to move the date back a month but as the voucher was nearing the 12 month end I was told by Travel Voucher staff to ring the Discovery Park HO. Discovery Park HO would not help and just told me to give the voucher to someone else. As I don’t have any family or friends with Caravan this was not possible. Both companies tried to pass the buck. Discovery just canceled the booking although they probably already had the money. So I will never buy another Travel Voucher and will not renew my Discovery Park Membership and probably won’t stay with them again. Don’t purchase Travel Vouchers.

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Labon VIC 2 posts
 

What a terrible company to deal with. After accidentally placing a bid by mistake, I contacted your team immediately and requested that the bid be… Read more

retracted. Despite being a loyal customer for years, you refused to offer even the simplest goodwill gesture to resolve the situation. Your listing clearly advertises a **30-day money-back warranty**, yet my experience has left me questioning whether you genuinely stand by the conditions you advertise. I am extremely disappointed by the lack of flexibility, understanding and customer service. Mistakes happen, and I believe a company that values its customers should be willing to consider reasonable requests, particularly when the customer acts promptly to rectify an honest mistake. As a result of this experience, you have lost a long-standing customer. I will certainly not be recommending your company to others, and I hope you reconsider how you treat customers who have supported your business over the years.

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Susan G.
 

Don't trust the Catchdeals ads on social media. The ROBOTIC DOGS, for instance, I saw an ad and tried to buy but they were scammers who stole the money but sent me a useless, tiny, ugly, ornamental one. They do exist but best to buy in Asia

Dean NSW 2 posts
 

I'd steer clear of this mob they take $500 deposit out of your bank account even if you don't bid it took 8 days for me to get my money back even though I didn't bid

Buyee

Buyee

2.6 
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Ray VIC 2 posts
   Verified

Bought an item from Yahoo Auctions via Buyee with the Standard (Insured/Inspection) plan as I have had many items damaged due to improper packaging… Read more

and mishandling in the past

From their website: "If you apply for a Insured Delivery plan, in the unlikely event that the product is damaged or lost, the amount incurred based on the coverage set by Buyee will be refunded."

The item arrived in damaged condition with woefully thin packaging protection and it had looked like it was treated like a football by the couriers. Additionally, while the Yahoo Auctions listing stated the item was working, it arrived DOA, likely due to the physical damage suffered during shipping.

My insurance claim with Buyee was denied on the basis that the damage was "expected" for a vintage second hand item despite my photos showing clearly how the cardboard box had split and how minimal the protective packaging was. I quote:

・Damage that do not appear to have been caused in transit based on the appearance of the package ・Defects due to aging (The item was listed as "Rank C" on the product page, which explicitly noted that signs of use, age-related wear, minor damage, or missing parts may be present. Furthermore, the item was manufactured around 1970–1980.)

Buyee have engaged in fraudulent and misleading conduct by stating that my item would be protected by inspection and insured delivery coverage. They have denied my claim by trying to fall back on "the item is old" argument.

Compare this to other providers I have used - Zenmarket and Doorzo who have gracefully repackaged my item in case the original packaging was inadequate.

A warning for anybody who is considering paying for a Buyee plan - it's a scam.

Alan L. WA
 

I have been dealing with JB Military Antiques due to their recent auction on 03 Oct 26. I have visited their shop and talked to Jamey, Les and some… Read more

other staff. I find that they are very helpful, friendly and accommodating. Jamey also put me in touch with other collectors who may assist with finding items I am looking for. I had fun negotiating with Jamey for a badge I was after. He gave me a fair price for items I was willing to sell/trade. All round, a great experience.

Alan

Adam
 

I bought jigsaw dewalt brand new when I collect it was a fake not the origonal They sell fake Chinese brand Stay aware

Geoff from Newcastle 2 posts
 

Fantastic service – I recently bought a bronze statue on a Sunday auction. It was on my doorstep on Tuesday morning. Fabulous service. Adam is incredibly helpful and efficient. After my previous experiences with Charleston's, I said I'd come back to them and I have.

eBay

eBay

1.4 
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Gil ACT 23 posts
 

eBay Customer service no longer exists. The Indian call centre staff read from a script and can take zero action. They pretend to escalate to… Read more

different levels of support which results with zero action. The AI assistant just goes into a loop. Extra care must be taken when buying on this platform. Even when a dispute case ends in your favour there is massive delay in going through the refund process. EBay buyer protection is meaningless. Take care by only using a credit card for payment option as there is always credit card protection.

Jill G.
   Verified

I have been both a buyer and seller at Auction Barn for a number of years. I have always found them to be honest, trustworthy and helpful. When… Read more

selling, they keep you informed throughout the whole process and give you good advice based on their knowledge and experience. As a buyer, they go to great lengths to ensure that you get a fair deal and do their best to organise the delivery of purchased goods. They also go to great lengths to describe catalogue items accurately and their photography is top notch. I always feel that they can be trusted to do their very best for their customers.

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Ross WA 4 posts
 

2 things about this company , firstly worst customer service if they dont like what your saying on a phone call or its too difficult for them they just hang up and secondly clunky bad website to navigate and see where your bids are

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Don R. QLD 2 posts
 

As a seller of multiple items at Lloyd's in the last 3 months, anything that sells for $20, you will not receive a dollar. They have sold nearly… Read more

$1000 of my items and I have not received anything. I may as well have taken my items to the dump. They charge a photo fee and then a labour fee, which is basically $20 per item. Commission is then charged over $20. Unfortunately all my items sold for $20, so zip. I did have some sell for say $26, but I still haven't seen any money in 3 months. Also I dropped off 2 rare mounted music posters at Acacia Ridge last year and they have lost them. I've asked numerous times where are they, with no answer. So do not list with Lloyd's

Manheim

Manheim

1.4 
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Y Lee 4 posts
 

My car was sent here after my accident. I attempted contact to retrieve my items from the car. Response wasn’t fast and all the office lady did was… Read more

give a phone number to the staff who takes care of this. This person ignored multiple calls, sent one message asking the car make and model, then ignored us again following our response. The car was then sold at auction without any care for us retrieving personal items. I made a complaint to which the admin lady was rude and unprofessional.

iOffer

iOffer

1.5 
Angry cutomer 1000 VIC 8 posts
 

Useless – They provide no customer service, if your seller doesnt send you your item bad luck! Good bye money... if you are gonna buy off this site only spend small amount because there is no guarantee that it will arrive at all. And no chance of a refund.

OzBid

OzBid

2.5 
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Google U. QLD 14 posts
 

Hugely inflated 'Estimates'. Bought 2 x Aboriginal Paintings a few years ago. Approached Oz Bid to re-sell them. They declined and then totally… Read more

ignored further queries about 'well where can I sell them?' Be very mindful of buying paintings from this mob as you will pay well over the odds and then be stuck with a worthless piece later on. Thanks Reannon for your unhelpful, unfriendly attitude.

Depop

Depop

1.2 
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Chris B.
 

My son found this site and bought something without asking me. He's now learned his lesson about purchasing from horrible places like this. The… Read more

item sat at the post office for 5 days, so I tried to get in touch, the seller said depop told him they couldn't do anything until after 10 days. He said he would contact them after 10 days. Time went by, and I forgot about this. 15 days later, I ask him again. I don't hear back. Then he responds 10 days later. They tell him I have to click something in the app saying I didn't receive the item. I go back to try to login, and the magic links won't come to my email, so I lose another 5 days waiting for their system to be fixed, then finally get all of the emails at once. I log in, takes me forever to find the "I didn't receive my item" link, and it says I'm not eligible because it's past 30 days. The tracking info literally says it is STILL at the post office. They clearly don't stand behind their sales. Stay away from this business. Oh, and getting customer service support is NEAR impossible. I have reached out multiple times since this started and get AI responses back.

Jude SA 9 posts
 

Used Slattery's to sell my Dad's old numeric SA number plate. Aaron from Slattery's was very helpful and provided all the necessary information and… Read more

documentation. Slattery's handle everything for you. Watched the auction online and the final moments were quite exciting. Went above reserve and my parents were very pleased. The whole process was easy and stress free. Highly recommend using this Auction system if to sell items.

Spilt Milk 3 posts
   Verified

"0" stars: Nothing but Thieves!!! – Same issues as the other Reviewers: payments for bids packages are readily accepted and processed however when it's time to redeem and pay for… Read more

"winnings", they suddenly have problems accepting payments; "failed payment" prompts appear advising to contact Customer Support. Who then question your ability to pay and ask if you have enough money!.

Continuous delays and excuses follow for not delivering the item "won" and paid for: "technical problems", "logistic issues", "backlog". Bottom line: NO ITEMS DELIVERED (since August 2016) but still being actively auctioned.

RED FLAG: suspect computer generated bidders or insiders are used as there are at least 4 consistent "winners" who win identical products repeatedly in all auctions.

Complaints to customer support are useless as they have no authority. After months of requesting, demanding and escalating complaints I finally got through to a "Manager"- [name removed] - who failed to follow through, refused to respond to emails, then I was LOCKED out of my account. All money and bids placed lost. My ID still appears as a bidder and as a previous winner (despite having no access to credits paid to my account or having received any won items.

Further Misrepresentation to the Public include delays which mislead you into thinking that something is being done, "please be patient" is only a tactic to surpass the time limit for reporting complaints to Credit Card Companies for intervention.

Bidtoro site shows they abide by a "code of conduct". It's certainly not any professional or legal code as there is NO TRANSPARENCY, hallmarks of Fraud, breach of Civil Law and Trading Standards.

The reporting and escalation process is convoluted and designed to frustrate consumers. The site leads the public to believe they are an Australian company when in fact they are a subsidiary of an umbrella company based in Isreal. The show the "Operator and Management" Systematic Trade Ltd is located in Leigh on the Sea (U.K.) but they actually operate out of Gibraltar which isn't governed by U.K. Laws.

If anyone knows how to start a Class Action Suit, count me in.

DISGUSTING!!!

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JC Linder
   Verified

Scammers, they will not answer emails, they will not give you the documents about the car you bought and then steal your money with fake excuses. Avoid them if you don’t want to lose your money

sunny 3 posts
 

Typical con artist running a well organised scam – They plant their own people in the crowd to put fake bids to raise the price on junk items. The best example is to bid 85 dollar coffee machine when you can buy them for 50 at any super market.

Lakman 2 posts
 

Hi there Number one delight thefts. Selling broken item's saying good working condition. Not keep them work longer then a week. Pick up garage… Read more

garage and sale. Some of the staffs even worst .humiliating customers.. [Name Removed] and [Name Removed] Thanks

BidBarn

BidBarn

1.0 
Paul NSW 2 posts
   Verified

We moved interstate in autumn this year and hoped to sell some items as part of the move. Some of the goods were unsold when we moved so we left bank… Read more

details with the BidBarn and were assured that payment could be arranged remotely. Subsequently goods did sell but no payment was forthcoming. We made a number of phone calls. The owner confirmed that she had our bank details and that we'd be included in the next "pay cycle". We're still waiting to be paid months down the track and can only conclude that we've been taken for a ride. POOR SHOW

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Rick Williams QLD 95 posts
 Published  · Edited   Verified

Don't trust Ritchie Brothers Yatala , they're CON MEN – Don't use Ritchie Brothers they'll rip you off. I, in good faith placed items for auction with Ritchie Brothers Yatala, before auction they duped… Read more

us, deliberately giving guarantees to me, went out of their way to mislead and deceive, I had never auctioned anything before, but I can make adequately informed decisions. Items worth many many thousands of dollars sold for a few 100 dollars in their hands, whilst they deliberately deceptively gave assurances / guarantees that it would never happen. I wouldn't have minded if they had been honest with me but they weren't.

The "Office of Fair trading" (see attached) found they broke the law but Ritchie Brothers could give a rats, they will rip you off they think they are above the law. I will post more updates as available.

As a former Member of Queensland State Parliament I don't scare easily, they tried threats to cover their tracks, sadly for them I had exercised my rights and recorded my conversation with them, when I advised them they attacked me, telling me it was illegal to record our conversation, they would doing anything to hide their unconscionable conduct.

I post the following FYI Invasion of Privacy Act 1971 Section 43 (2) (a) see attached Section 45 (2) (c) see attached I will post enough of the recording to verify the truth.

Put simply use another company not these jokers.

Paul G. 73 posts
   Verified

Typical auction site ripoff and scam. Bids go on at 2 minute increments each time there is a new bid after the bidding time is up which is expected.… Read more

My bid sat there for over 40 minutes with no new bids updating constantly. A new bid finally did come through and the auction was immediately done. Stay way from these dodgy dealers.

MarinaG 2 posts
 

As with the previous reviewer- I wish I could give a negative star rating!! I emailed Leskie Auctions about two items. I attached many pictures.… Read more

They took two 2-3 weeks to respond. This bad start was indicative of their customer service. I should have walked away. Their response was a short: bring your items in. None of my questions were answered. After driving 1.5 hours one way to get there and struggle to find parking- I had to walk three blocks carrying these two heavy items. I brought along some estate jewellery too. Long story short the “expert” who “ appraised” my items pretty much fobbed me off suggesting other auction houses ( meanwhile I’m surrounded by other not so nice accepted items) . The look of disdain and disgust on his face at my belongings made me feel so humiliated. He even opened the door while I was still packing up! He was done with me! This attitude and behaviour is appalling. I sent him an email advising how I felt and that all his remarks could have been said on email instead of wasting my time fuel and energy ( I am a senior) to come in. DO NOT WASTE YOUR TIME WITH THIS ORGANISATION.

Ian VIC
 

Company runs auctions that are not genuine – Auction was advertised as closing at 10:00 am. I checked status of bids at about 10:05 am and found that I was the winning bidder on two items (one… Read more

item had no reserve and for the other the bidding had passed the reserve). Later that afternoon, I was advised by e-mail that my bids were unsuccessful.