Auto Auctions Guildford

I'd steer clear of this mob they take $500 deposit out of your bank account even if you don't bid it took 8 days for me to get my money back even though I didn't bid

Outstanding customer service Darren Powditch. A massive thank you for finding a suitable vehicle for our daughter for her first car. We now have a near new safe, reliable car. The process was so easy with your professionalism, knowledge and quick excellent communication. A pleasure to deal with, Thank you!

Thank you Darren – Good afternoon Darren Powditch Just a quick note to thank you for the personal offering that you showed Ann and myself in finding a suitable vehicle for Lyndsay. Your kindness, generosity and professionalism was very comforting. Thanks again mate, much appreciated! Steve

Excellent service – I recently sold my car through Auto Auctions and from the very first phone call with Nick, the process was professional & seamless. They were quick to respond to any questions I had and very accommodating with my schedule for the Sale. I would highly recommend the team from Auto Auctions Guildford.

PROFESSIONAL AND FAIR – Sold my car to Auto Auctions - gentleman I dealt with was Nicolas. From initial contact to agreeing a purchase price and collecting the car was seamless and professional. Dealt with in a timely manner. Hassle-free and refreshing to deal with. Thank you - once I am back to purchase, I know whom to contact.

Darren is a value to deal with – We purchased our car today. Since the initial dealing with Darren we have had nothing but a smooth process. Darren was very pleasant and very accommodating and genuinely made time and effort to make sure we were choosing the right car for our needs. Darren went over and beyond and provided us with all the information we needed to make the right… Read more

decision. An absolute pleasure to deal with. Really knows his work and genuinely wants the best for his customers. We also had a really good experience and dealings with all the staff we encountered. All professional and friendly. The business has a really easy process from start to finish. We were able to pick our car same day as the auction. Usually it’s the next day pick up. They accommodated our needs to collect our car same day and made it happen. I would recommend only this auction to buy a great car!

Great sales and service – Bought a Honda CRV through Auto auctions.Auctioneer Darren could not have been more helpful and cooperative in my purchase. The sale and after sale help was immense. Thanks again to you Darren and your team at Auto auctions. Paul Gay

Great customer service!!! – Always a great selection of cars. Marie and Penny and the admin girls are always helpful.

This is perfect – Marie slattery Very nice lady and Very good Customer service Thanks

A smooth sale – I was pleasantly suprised with my experience from Shane and the team at Auto Auctions Guildford. Shane assured me of the process, he went above and beyond to ensure I was comfortable, he made sure I was informed throughout the sale, until the transaction was complete. If you are looking for an honest, smooth sale then Auto Auctions Guildford is definitely the place to stop, shop or sell. Luci

Many Thanks – Purchased a vehicle from Auto Auctions and was assisted by Matt Lloyd who was very helpful and a gentleman throughout our meeting. After agreeing on the price I left a deposit and came back a couple of days later with the balance. I then drove home and transferred the vehicle into my name the same day. When I returned to the vehicle I noticed a… Read more

generator light had come on and drove home and contacted Auto Auctions (specifically Matt) he told me to bring the car in and they would fix the problem at no cost. Although it took approximately 12 days Matt regularly contacted me and also had Richard the workshop manager give me a call. I pickup the vehicle and test drove - all good. O waited a week before writing this review. I would like to say that I am extremely happy with the service, support and vehicle I received and would not hesitate in recommending Auto Auctions to friends and relatives. Good guys and after sales service was pretty good for second hand car dealership. Thanks Matt and Richard.

Mazda 2 – Our experience dealing with Darren at Auto Auctions Guildford was extremely good. We enquired about the Mazda 2 advertised on carsales.com, and were contacted promptly to arrange an inspection. Darren thoroughly showed us the car and gave us time to make our final decision after a test drive. The few things we found not quite right were noted and… Read more

Darren had them fixed before pick up. All details of the sale were well explained throughout the sale process. We were very impressed with the way Darren handled the whole process. Thank you Darren

Disgusting service – Went to buy a vehicle they had for sale on Carsales. Spoke to Matt told him i have CANCER and i would be coming to look at the car (cash buyer) and asked if i could take it home today 31/03 if i like it ,Matt said yes . I drove all the way here only to be told the car was sold today . Matt had my number to advise me of this but obviously never… Read more

bothered. Due to my weak immune system i took a risk coming out with covid 19 but i needed a car for hospital visits. Very disappointing service from this well known company. I've purchased a new car from them a few years ago never again .

Great service – Seth was exemplary in care and attention. Great car, fair price, fair trade. Thanks

Brilliant service and car! – From beginning to end the service was amazing, I cannot thank Matt enough for his help and for answering all my questions. Really impressed with everything. and the quality of the car for the price! Car was clean inside and out and it was a very quick and simple transaction! thanks again to Matt and the team for helping me with my first car in Aus.

GREAT SERVICE – I thoroughly recommend AUTO AUCTIONS. Darren really looked after the purchase process for me and the whole deal was thoroughly and professionally completed. I am so pleased with the way the deal was conducted I have asked Darren to look for a car for my wife.

Great Service Overall – I have bought three cars so far from Auto Auctions. My experience has been very different. As long as you understand the process, it should be quite easy to buy and finalise everything. There may be a need to improve processes but it is nothing like what has been described by others. I think people are like to bad mouth more often than they do… Read more

after receiving good service. Their management is quite empathetic and approachable. I have no hesitation in recommending Auto Auction if you are planning to buy a car. Perhaps approach the management if you experience any issues. They are very quick to resolve.

Great Service – Have purchased two cars over 10years. Selection of near new cars under warranty keeps gettiing better. The place to go ....

False advertising – My experience: Me: 'Hello, do you still have the 2008 black Mercedes ML?' Auto Auction: 'Yes we do' Me 'Good, does it have rego? cause I need a car today, so I would like to drive it immediately' Auto Auction: 'No problem, it has 7 months of rego' Me: 'Good I'll get a taxi and be right over' As I got there 2 hours later, the car was… Read more

allegedly sold 'to a Chinese lady who made a down payment'. The car itself was nowhere to be seen and they could not tell me where it was...

Not one of the salesmen even tried to apologize for wasting my entire afternoon. All they did try to sell me a different car.

Now. 2 weeks later the same car is still being advertised. One does get the impression that this ad is merely there to lure customers...

I would strongly advise anybody to stay away from this business.

I think the word fraud explains it best – Unbelievably disgusting they are nothing but a scam and a rought that does everything against the law and now I need to take them to court as they are lying in their email responses and phone conversations all this so they don't pay me what they owe me which is $500. I could not believe what is happening this is other then what they call dummy… Read more

bidding that they do which means to bid up the poor buyer as much as they can before they sell a patched up car to them!!!

Incorrect parts used in the car – I bought a BMW X3. It took them two weeks to do the green slip safety check. Then 1 day after I took delivery the electrics malfunctioned and it took them nearly 4 weeks to fix the problem. After re-taking delivery I took the car to my mechanic for a service and he said it hadn't been properly serviced. The incorrect brake pads were installed,… Read more

the air filter was falling apart, the engine had an oil leak due to a clogged turbo pipe causing oil to blow out onto a belt which needed replacing, the wiper blades needed replacing, the brake fluid needed replacing, the coolant needed replacing, the number plate light was faulty. I have known my mechanic for about 15 years so I know that what he said is correct.

But seriously, how could Auto Auctions issue a roadworthy certificate on this car?

pass the blue slip on car which is not roadworthy,engine light on,oil leaks,oil light on – pass the blue slip on car which is not roadworthy,engine light on,oil leaks,oil light on now have to go to court

Ongoing Problems With The Car Purchased – We bought a used 2007 Honda luxury odyssey two weeks ago with 190 kilometres from Auto Auctions Guildford. It looked smooth and the engine sounded ok. However, when we picked up the car and drove home, within 10 minutes driving, the malfunction engine light was on. Then, we brought to our mechanic for inspection and left it overnight. Changed… Read more

solenoid valve. Picking it up and driving home, AGAIN, the malfunction engine light was ON again. Now, we need to return to our mechanic. I have emailed to salesman who sold this car to us the very next day about this issue yet no reply so far. I have spent $$$ for repair and lots of headaches. Don't purchase your car from this dealership without checking it thoroughly. Or even better, don't buy AT ALL from them.