I have purchased three vehicles through Pickles Auctions; the first were from government auctions & the last one through a general (private) cars auction. The first two vehicles (purchased from government auction) have been the best vehicles I have ever owned: I travel 50,000kms per year & they never missed a beat. The last vehicle however, not so good! I was dubious about buying from the private car auctions, but when i asked, was told that all cars from the general auction must be drivable, we went ahead & spent $15, 500 on a nissan navara du...Read more

Buyer:1081029
Bought a car from pickles 23/06/20 for more than 15000$ from Pickles Rockhampton (I live in Brisbane), funds got cleared on 29/06/20 and the woman I spoke with confirmed that the funds have been received and that the ETA is 4-6 days for the car to be delivered from Rockhampton to Brisbane.

Called back after five days, spoke with Shabari Shetty to check where the vehicle is. She put me on hold as she could not find if the vehicle was booked or not which it obviously was not and promised me to call back and never did. Called Pi...Read more

On Saturday 13 June, there was online Pickles auction, and allegedly I have bidded on car (Lot 6140). In the afternoon around 4pm I received email from Pickles Online auction with tax invoice statement which shows close to $1000 fees which were charged upon the bank account, which I can attach emails and tax invoice statement as proof as needed. This has been some confusion, we never bided on this car, please we want refund the amount deducted from my account. Liam later cancelled the request and as part of this my deposit has been forfeited t...Read more

Had a problem when car dident pass roadworthy, they took my money and I contacted branch, told, you bid on broken car. I tried to talk to management and sort it out and go no help at all.
I listed my complaint here & told to contact so manager could help me resolve this matter.
I called, he said I just need your name so I can look at the item you purchased.

I gave it to him & that was the end of the conversation. He actually said 'what do you want me to do about it'. He just wanted to get my name.

I was stopped from buying anything from any pickles in the future, not interested in resolution.

I did buy farm equipment in the past and went to buy something was told I was never able to buy from them again.
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I went and looked at a fixed price car and asked whether it came with the 7 day buy back and was told that it does, so I bought the car under the understanding that if there was anything wrong with it I would be able to return it for my money back. Low and behold 3 days later the car was loosing coolant and I got under the car and checked everything out and found it also had a significant oil leak as well as what appeared to be oil in the coolant. I rang Pickles and told them I would be returning the car under the 7 day buy back and was told th...Read more

Bought a 2018 Pajero Sport via Pickles Auctions. Advertised with all working order. After taking possession of the car, found it had different log books to the VIN number. Took it the local Mitsubishi for 30K service 6 days after picking it up, the car has 25K kms but without log books thought it was sensible. I though the a/c was just needed re-gasing. Two things, I wasn’t told it was a fleet/Thrifty car (means capped service isn’t possible) paid $595 for 30K service, capped $300. The dealer then showed my the a/c couldn’t work because t...Read more

Was shocked with how poorly Pickles staff treat cars in their lots and the ridiculous fees. Bought 2 cars at the recent Canberra hail auctions, a 2012 Toyota GT86 and a 2018 Honda Jazz. The cars are being kept at a large field which was a terrible idea as it is prone to turning into a mud pit when it rains. The RWD Toyota had obviously been "paddock bashed" as it was absolutely covered in mud and was low on fuel. The Honda Jazz annoyed me more as it had a giant puddle of water in the driver's foot well which was only there because the staff for...Read more

I was provided with incorrect information during the initial phone call, which is something I only found out about after transferring the money for the vehicle.

I then tried to return it while still on Pickles premises, however, I was told the 7-day buy-back offer doesn't apply to this vehicle. This was also incorrect, as the 7-day buy-back offer was advertised on the vehicle's detail page.

Unfortunately, I trusted the information I had been given and went ahead and registered the vehicle (as well as buying insurance). The fact that number...Read more

I was the winning bidder at last weeks hail damaged auctions in Canberra. On completion of the auction, Pickles emailed my invoice for the sale which I immediately paid by netbank. Approx 1 hour later, they sent me another invoice, showing that they had taken $1000 out of my credit account and an amended amount to be paid, which meant that I had "paid" $1000 above the sale price. I contacted Pickles and let them know how I felt about them unlawfully accessing my credit account and withdrawing that amount of money AFTER I had paid the account in...Read more

Signed up, after browsing through the website noticed a lot of charges on top of charges that are part of winning bids. This was first flag raiser, then while viewing items having to pay for different monthly subscription packages to view history sell prices, yes only history and bonus complete searches on vehicles.
That was enough, straight to google pickles auction reviews and you wonderful reviewers put your experiences up for people like me to see what could happen to my time and effort of researching items on sale, thinning down to favour...Read more