Pickles Canberra claim I bid on a vehicle which I did not. Total scam, do not use. Contacted them immediately when received invoice, I also followed up with two emails. Contacted finally three days later. But told sorry they would not refund credit card charge for bidding online. I did not bid on this vehicle do the right thing Mr Pickles. What a joke and to think I've been offered a 12 month Ban for their system failing and requesting a refund. Bring on the Ban.

After I bought a Mercedes fixed price online from pickle website I got a call straight away and told this car is not covered seven day buy back offer in a rude manner without asking anything . Then I told it’s been advertised on their website . Caller Scott told he will call back .
He called next day morning around 10 am it’s Friday . He told he will send the details in email and asked me sign and return.
He called back again at 3 pm and asked me to send the signed paper back .
I told I am at work now will do that in the evening .
Then Saturd...

Bought an auction car, it was a Honda Accord 2010 model. At first, I thought that the condition report was accurate since it is an online auction and I trusted the Pickles 'brand', but after collecting the vehicle, there are some major problems. I believe some buyers experience this too as you have to pay in full in order to collect without even looking at the physical product. I believe this can be concluded as misconduct or misrepresentation from their condition report. For future buyers or bidders, do please avoid this company if you don't w...

Pickles Auctions sold an item which I had paid for while I was negotiating to have the item shipped to New Zealand.
On contacting Pickles Auctions they were very vague about what had happened to my item and just won't communicate.
After contacting NSW Fair Trade Pickles Auctions, admitted that they had sold my paid for item . It would have been appreciated if at least they contacted me to say there was a problem. They are equivalent to a scam.

Pickles are a disgrace and buyers should not buy with confidence in the products being sold.

Pickles regularly knowingly sell Industrial items that are written off and by rights salvage items as going concerns.

In July 2020, I logged onto my Pickles account, as I was looking for a Street Sweeper, found a Hako Street Sweeper, in the industrial section advertised as going concern, bid on it, was invoice for it, paid for it, arranged interstate freight, only to find out that the unit was sold without a key. Arranged an auto electrician, to provi...

I sold my car trough pickles, did self inspection using the app and then received an offer from pickles.
Offer was above average and much better than any other offer from other places offering similar services.
Dropped off the car couple of days later and received my money within a day.

Perfect communication with the staff and overall great experience selling selling my car.

Cant start or test vehicle or boat
You take a big risk when buying through pic I tried to buy a boat. I asked if I can start the engine they did not allow me to start motor. Be careful as you could buy and realise the engine has major problem or engine is problematic. They are happy to take your money and take your commission. You buy as is if you buy private you can test Ian’s start motor. I would not recommend buying from pickles auction. A lot of dealers that Cannot sell vehicles sell through pickles as buyer can’t start or test. kles auction.

Two mechanics said Caprice was pulled apart then unprofessionally put back together again !! And odometer 89000 klms was from another car. And wires cut everywhere !! And Pickles never mentioned Airbag fault light was on in condition report ! Deception personified !!! Now stuck with $10000 car that can't get roadworthy !! Pickles lady handed me note saying car came from Melbourne dealer ie KMI Vic Pty Ltd, trading as Auto Car Sales. Shame Shame !! Lost $10000 !!!

Bought 2 cars from Pickles sight unseen.1 unable to view due to a police incident at the viewing yard and the other due to COVID restrictions.
The first one worked out OK with no mechanical issues and just the hail damage I was expecting, although the photos did their best to avoid showing the worst damage.
Disappointed today when I received the second car that I bought as a non WOVR car from a salvage auction.
Pickles were meticulous about recording small marks on the bumpers and doors on the condition report.Totally failed to mention that the...

I bought a second hand car from Prestige and sold my car as trade in. The process was straightforward and the staff were courteous. Tony was exceptional in helping me with the trade in. Kudos to the whole team. My new vehicle was delivered very clean and is in excellent condition for its age.

i went to pickles to pick up my personal item after car accident but the reception lady was VERY RUDE and i can see they need more training to know how they can talk to the customers

Condition reports mentioned minor dents and tyres are fair. I was impressed and won the BID. initially, i got 1st invoice to pay for the car and extra warranty. later another 2nd invoice for the transfer and gov charges and picked charges. I was happy and thought all going according to plan. 3rd invoice to pay for the repairs broken windshield and oil leak charges. I was shocked. they never mentioned about the windshield in the conditional report.
never thought I will end up in this auction crap .. loosing hard earn money. Please guys better to buy from showroom or dealer. I learnt a new lesson.

I bought a car from the government auctions at pickles Belmore and the experience was very pleasant. I understand and agree with social distancing rules, which do not allow for on site viewing and inspection of the vehicle, but found that the condition reports were honest and trustworthy. I discovered a fault with the car later that was not declared on the condition report and the team was very helpful in solving my problem in an efficient way. Specifically, Chloe at front desk who helped direct my questions to the right people, Patrick who drove my car with love and respect, and Woody for ultimately sorting it out. Thank you for your help and I hope your company values your contribution to its good reputation.

I have felt lured in.
I used their DIYInspect app.
After a physical inspection the offer dropped to 1/3 of the original offer.
I believe either they lure you in with a highball offer or it is impossible to make an accurate offer based on a series of photos and a 15 second video.
The staff are oblivious to processes. We were misled to believe the process would be finalised by 2pm that day.
Staff were unapologetic, did not care, took no ownership of their incompetence, did not listen.
I tried to leave a review on DIY Inspect but it does not register bad reviews which sums up the lack of integrity in all dealings with Pickles and DIY Inspect.

I have bought few car all of them turned to be faulty 2 has transmission problem and one got bad engine noise .
When I approached them they say we don’t give any guarantee for any mechanical .

No one buy these scrap from me so I give it back to them and they charge $600 from me to sell it others even though they know car has problems
I lost $5000 on these cars I learnt my lesson

People used finance cars and gave it back to finance company with odo meter reversed So they will not lose money when car auctioned

Have now purchased 2 cars from Pickles. Both have turned out to be really good buys and have found condition and prices to be very good. Staff have always been courtious and helpful. Would always try them first when next I need another car.

Do not buy any cars from here! A big waste of time, money and energy! They full damaged my car with their forklifts and smashed the front end. They left pen marks all over the windscreen and panels and half of them don't come off. They also left some of the windows and doors open as there is bird poo, dust and water damage inside! Stay away from these rude, inexperienced amateurs!

I will never go to pickle auction at Belmore NSW.the staff is very rude especially Department manager she behave like customers R worthless.never buy cars from pickle auction unless u personally check it before auction bzc only viewing pictures online doesn’t show if there is any problem with the car mechanically!! On there report they show only exterior parts of the car But u won’t no anything unless u pay the full amount then u got the delivery after that problem starts. i bought a car on pickle auction Belmore last week there was a problem w...

I rang pickles to enquire about a car in salvage . the service I received from Emily was good and refreshing in these times. she offered to call me back when she went out to view the car which gave me confidence in my bidding. keep up the great work Emily , hopefully your company sees this and realises what an asset you are .

I won a yacht but found the guy handling the sale, inattentive, rude and uninterested. He mislead the boat and it's situation. He never returned phone calls. He was conducting the auction on behalf of NSW marine and I would feel ripped off if I was them. He knows nothing about boats. Dale Richards was negotiating as reserve wasn't met. Then without even a phone call the boat was back up for a new auction!
I knew Peter pickles, he would have been disappointed. He ran a professional organisation.