Pickles Auctions

Have bought 4 cars (All of them via gov't auction) and countless items in the general auctions. IF you are careless enough to buy a car and not inspect it in person, then you only have yourself to blame. Have bought general goods and $10- $600. I got what i paid for all as described.

Today I traveled to Adelaide to pick up a car for my Parent in laws. Price was great, car was great, and to top it off the Service from Dave Dennis and Mathew was excellent. Highly reccomend

I have bought a few cars from Pickles over the last 15 years from all over Aust. Never had a problem. Buying online will aleays be a gamble. Thats why the cars are cheap. If you want a warranty, buy from a dealer. Im happy.

condition report stated engine miss fire. Not mentioning the turbo is gone the engine has much more problems the 2 back tyres are about to pop and has a pink slip dont know how they approved a pink slip so illegal this is a salvage car not normal auction !!! Went to talk to manager and return car only to be stuffed around went to the office 3 days to be told I will get a phone call within an hr still waiting 1 week later for this phone call... best option is to take it legal.. DO NOT BUY FROM PICKLES false advertisement pickles belmore nsw ...

Bought a truck from pickles on buy it now so NOT ON AUCTION and didnt even make it home ,, gearbox failed,clutch failed, air compressor failed, engine had hole in the piston all this 60km from pickles yard..
Came back to talk to staff ,, only to be shuffled around and ignored for a good hour .... After a hour and a bit manager made an appearance and let me know that he is going to investigate but not really his problem... well he is "investigating "
For 6 weeks now , and not answering email or making any contact.
Guess I'll have to take his (pickles manager) advice and go legal.

I bought a vehicle there some months ago and there were numerous faults not listed on the condition report that couldn't be missed when doing an inspection. I contacted Pickles to remedy the situation and they were incredibly dismissive and arrogant.

Feel free to contact A Current Affair, like I just did, with your experience if it proves to be terrible like mine was. The story comes up at about the 18 minutes mark on October 9 2019.

https://www.9now.com.au/a-current-affair/2019/episode-202

Would recommend DYI Inspect. Although slightly over the 48 Hours from collection to payment they delivered what they promised. Very happy with the offer for my car and the process was straightforward from beginning to end.

Decided to try Pickles 'DIYinspect' App for selling a family members car for them. The car is in immaculate condition, low km for its age, top of the line model with every factory option included plus full service history and has conservative Redbook value of $22K. Their offer, $12K...I contacted them to double check as thought they must have made a typo in the email, no such mistake they were serious!!! I asked the person at Pickles if their staff who collect cars wear balaclavas, hoodies, gloves and can hotwire cars, LOL. Don't waste your time these guys are an actual joke.

I was highest bidder for a car at Pickles Dubbo, I assume it was a referral but no one contacted me to negotiate the price ! And no reply to my email ! What's going on Pickles Dubbo !

I placed a bid for a double bed online and won. I picked up the bed and when I put it up at home and surprise surprise ,it's actually a queen size bed. There were also a few screws missing which I suppose can be expected. So now I have a frame I do not need and a double mattress that I purchased that is on the floor. Not so hard to actually advertise the correct size is it?

Hi,
We have been trying to call the Sunshine depot for almost 2 days now. We bought a car online and need to arrange freight as we are not in the state of Victoria for another 2 weeks.

Anyone know why they don’t answer phones or emails for they matter?

I have purchased two cars from Pickles in Hobart now, couldnt recommend it enough. 2006 VE commodore that ran almost flawless for 10 years and now a Hyundai i40 that has run faultlessly for 3 years.

Staff very unhelpful, l am new to the bidding online, was going through the online sales but to my surprise got an email that l had won a bid for a car was't sure I looked at, anyway called belmore office and was told l had pressed on the bid button, the person I spoke too said he would lodge am error bid complaint , maybe I could get some of my money which was taken from my account back. It going to two weeks but no one had called. I have called the office severally but what l get told each time l call is someone will call you back.

Filed a review with Pickles. Customer experience was able to get back to me.
After a few emails of requesting more details from me (all within a day)
The manager was able to resolve everything and a satisfactory resolution was met.
Would buy from Pickles again as this was just an unlucky lemon which got resolved straight away.

I brought a car from Pickles Auction yesterday, the female car manager told me that the car did not need a blue slip because it just had ran out of rego and they had a pink slip for it and I could get it registered straight away. However after I purchased it and tried to get a Green slip, I couldn't as it needed a blue slip, I rang this female car manager at Pickles Auction Wagga and she said the pink slip had just ran out and I now needed a blue slip at my cost if I wanted to register the car. However, I made a complaint to head office of Pickles NSW and the head office staff offer a fair solution to the issue.