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Pickles Auctions

Pickles Auctions

1.9 from 370 reviews · View Statistics

Reviews

  • Product Quality
    1.9 (85)
  • Return Claim MadeYes (19) · No (84)
  • Shipping
    1.0 (15)
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If you can’t test it start it don’t buy it

published

Cant start or test vehicle or boat
You take a big risk when buying through pic I tried to buy a boat. I asked if I can start the engine they did not allow me to start motor. Be careful as you could buy and realise the engine has major problem or engine is problematic. They are happy to take your money and take your commission. You buy as is if you buy private you can test Ian’s start motor. I would not recommend buying from pickles auction. A lot of dealers that Cannot sell vehicles sell through pickles as buyer can’t start or test. kles auction.

Incentivised ReviewNo
Return Claim MadeNo
Ralph G.

Ralph G.Greater Melbourne (Metropolitan), VIC

Caprice odometer from another car !!! Can't get roadworthy !

published

Two mechanics said Caprice was pulled apart then unprofessionally put back together again !! And odometer 89000 klms was from another car. And wires cut everywhere !! And Pickles never mentioned Airbag fault light was on in condition report ! Deception personified !!! Now stuck with $10000 car that can't get roadworthy !! Pickles lady handed me note saying car came from Melbourne dealer ie KMI Vic Pty Ltd, trading as Auto Car Sales. Shame Shame !! Lost $10000 !!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Duped

DupedSouth East Queensland, QLD

False advertising?

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Mark

MarkGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Excellent service and efficient process

published

I bought a second hand car from Prestige and sold my car as trade in. The process was straightforward and the staff were courteous. Tony was exceptional in helping me with the trade in. Kudos to the whole team. My new vehicle was delivered very clean and is in excellent condition for its age.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Pickles Auctions
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Ahmed Elsherbini

Ahmed ElsherbiniSydney, NSW

  • 2 reviews

very rude

published

i went to pickles to pick up my personal item after car accident but the reception lady was VERY RUDE and i can see they need more training to know how they can talk to the customers

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Abdul

AbdulGreater Melbourne (Inner), VIC

  • 3 reviews

Terrible cars. Please don't Trust them. Save your MONEY

published

Condition reports mentioned minor dents and tyres are fair. I was impressed and won the BID. initially, i got 1st invoice to pay for the car and extra warranty. later another 2nd invoice for the transfer and gov charges and picked charges. I was happy and thought all going according to plan. 3rd invoice to pay for the repairs broken windshield and oil leak charges. I was shocked. they never mentioned about the windshield in the conditional report.
never thought I will end up in this auction crap .. loosing hard earn money. Please guys better to buy from showroom or dealer. I learnt a new lesson.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

Product is as advertised and great customer service

published

I bought a car from the government auctions at pickles Belmore and the experience was very pleasant. I understand and agree with social distancing rules, which do not allow for on site viewing and inspection of the vehicle, but found that the condition reports were honest and trustworthy. I discovered a fault with the car later that was not declared on the condition report and the team was very helpful in solving my problem in an efficient way. Specifically, Chloe at front desk who helped direct my questions to the right people, Patrick who drove my car with love and respect, and Woody for ultimately sorting it out. Thank you for your help and I hope your company values your contribution to its good reputation.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Pickles Auctions
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Fateful S.

Fateful S.Richmond-Tweed, NSW

  • Verified customer

Disappointed

published

I have felt lured in.
I used their DIYInspect app.
After a physical inspection the offer dropped to 1/3 of the original offer.
I believe either they lure you in with a highball offer or it is impossible to make an accurate offer based on a series of photos and a 15 second video.
The staff are oblivious to processes. We were misled to believe the process would be finalised by 2pm that day.
Staff were unapologetic, did not care, took no ownership of their incompetence, did not listen.
I tried to leave a review on DIY Inspect but it does not register bad reviews which sums up the lack of integrity in all dealings with Pickles and DIY Inspect.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Fake kms

published

I have bought few car all of them turned to be faulty 2 has transmission problem and one got bad engine noise .
When I approached them they say we don’t give any guarantee for any mechanical .

No one buy these scrap from me so I give it back to them and they charge $600 from me to sell it others even though they know car has problems
I lost $5000 on these cars I learnt my lesson

People used finance cars and gave it back to finance company with odo meter reversed So they will not lose money when car auctioned

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
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Eric

EricSydney, NSW

Purchaser feedback.

published

Have now purchased 2 cars from Pickles. Both have turned out to be really good buys and have found condition and prices to be very good. Staff have always been courtious and helpful. Would always try them first when next I need another car.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Pickles Auctions
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Ex Customer

Ex Customer

  • 5 reviews
  • 2 likes

DO NOT BUY ANY CARS FROM HERE!!!

published

Do not buy any cars from here! A big waste of time, money and energy! They full damaged my car with their forklifts and smashed the front end. They left pen marks all over the windscreen and panels and half of them don't come off. They also left some of the windows and doors open as there is bird poo, dust and water damage inside! Stay away from these rude, inexperienced amateurs!

Incentivised ReviewNo
Company Director

Company DirectorSydney, NSW

Department manager at Belmore pickle auction

published
Product Quality
Incentivised ReviewNo

Emily from pickles auctions

published

I rang pickles to enquire about a car in salvage . the service I received from Emily was good and refreshing in these times. she offered to call me back when she went out to view the car which gave me confidence in my bidding. keep up the great work Emily , hopefully your company sees this and realises what an asset you are .

Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Si joash

Si joashSydney, NSW

Terrible sales staff

published

I won a yacht but found the guy handling the sale, inattentive, rude and uninterested. He mislead the boat and it's situation. He never returned phone calls. He was conducting the auction on behalf of NSW marine and I would feel ripped off if I was them. He knows nothing about boats. Dale Richards was negotiating as reserve wasn't met. Then without even a phone call the boat was back up for a new auction!
I knew Peter pickles, he would have been disappointed. He ran a professional organisation.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Harry

HarryNewcastle

  • 15 reviews
  • 9 likes

Pickles are fair.

published

Ive bought heaps of things from pickles and have found them so helpful. They tell you what they know about a vehicle or item and i have always run with the philosophy of if the engine is good , the gearbox isnt. I never overbid and ive never been burnt. Cant blame pickles for social distance and no inspection policy. They could stand by their descriptions and give bidders confidence that way.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
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Paul A.

Paul A.Perth, WA

Water damaged car purchase

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Chris Kozy

Chris KozySouth East Queensland, QLD

  • 7 reviews
  • 1 like

Awful ripoff scam, do not risk your money unless you like trouble

published

Priced my car at $28k and told me all kinds of nonsense how hard it will be to sell. I've listed it on gumtree for 39900k and it sold the first weekend for 37500!!!
Can not be trusted. Read the reviews. Stay away from pickles and manheim, scammers.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
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Trevor hallam

Trevor hallamCentral West, QLD

Waste of time

published

Won 2 items at pickles. they took money out of my account rang the next day told my wife items have been stolen. Turned out they had been reprocessed. Will not use pickles ever again

Incentivised ReviewNo
Return Claim MadeNo
2 comments
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Trevor hallam
Trevor hallam
jimm

jimmMetropolitan Adelaide, SA

  • 5 reviews

Don't expect bargains

published

I've registered as a bidder quite a few times for government, council online auctions, the process is painless and professional.
However only camrys,evokes and craptivas seem to get passed in ( don't reach reserve ) and or sell just under market value.
Everything else like 4wds, rav4s, Calais,etc etc, always go 30 to 70 percent above market value..
I just shake my head at buyers paying nearly the same price for a 5 year old car that they could get brand new or way lower at car sales.
Maybe it's an auction physiological rage thing that gets people to pay these prices.
I wouldn't recommend non government auctions as it would be a great place to get rid of an lemon without any blow back.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Pickles Auctions
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paul lawson

paul lawsonGreater Melbourne (Outer), VIC

  • 3 reviews

My Pickles Experience

published

I have purchased three vehicles from Sunshine. Other than them misplacing one of them for 45 minutes, my experience has been very good. All of them saved me about 20% against Dealer prices. I have purchased from other auction houses but the selection at Pickles is far superior.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Pickles Auctions
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Page 1 of 19

Questions & Answers

J Crawford

J Crawfordasked

My daughter had her vehicle sold by Pickles at Tamworth on the 2nd July only to be advised a week later the buyer had freighted it to Sydney but had pulled out of the sale because of a mechanical issue.
She was told the sale had been withdrawn and she was now being charged for the costs of the buyer transporting the vehicle to Sydney and return.
Now she has been notified she has an accrued fee of $924 with an additional storage fee of $66 each day it remains in the Pickles yard which they have told her they would waive if she picked the vehicle up by 18th August.
What part of the terms and conditions am I missing? I understand if I buy it’s on an ‘as is, where is’ basis with no guarantee or warranty.
Why is my daughter being bullied with these stand over tactics?

No answers
Paul

Paulasked

Why do you keep moving the auction date forward? Frustrated spending so much time to find items, making time to be online to bid only to find out the auction time has been changed.

No answers
Chad C.

Chad C.asked

I bet on a car by mistake and I won the bet how to cancel that

1 answer
Pickles Auctions
Pickles CxPickles Auctions

Hi Chad,

Thanks for the question.

Under the terms and conditions of participation at auction(s) all sales are final and there is no ability to cancel a sale. If you do not proceed with the sale then you stand to forfeit any deposit paid and are likely to be banned from participating at any future auctions.

Did you contact the branch immediately, and if so, what was their response?

Please email me your response (along with a copy of your invoice) directly to cx@pickles.com.au and I will review this for you.

Regards,
Pickles Cx

Get an answer from our members and Pickles Auctions representatives

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