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AllClear Travel Insurance

AllClear Travel Insurance

Multi-Trip, Single Trip
1.8 from 9 reviews · View Statistics
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Reviews

1.8
9 reviews
5
(1)
4
(1)
3
(0)
2
(0)
1
(7)
  • Value for Money
    1.0 (5)
  • Transparency
    2.0 (4)
  • Customer Service
    1.2 (5)
  • Claim Resolution Time
    • 3+ months (3)
  • Claim ApprovedYes (0) · No (4)
Previous
Next
Joy
JoySouthwest, VIC

WARNING WARNING WARNING

published

Fact not good company for travel insurance did not honour gold plus coverage out of pocket $13500 plus $1008 instance cost. Very poor service wish never heard of Allclear Australia

Value for Money
Transparency
Dennis Robinson
Dennis RobinsonSouth East Queensland, QLD

Good luck if you need to claim!

published

Our Northern Lights cruise was cancelled as the ship was not ready after refurbishment. My claim was declined as it was not a defined event and they also stated a Policy Exclusion 'Other Operational Reasons'. I asked for a definition of the latter and 8 weeks later got a reply with 270 words of Dictionary definition of the 3 words and a 3 line summary of each word for which I think I need to have a Literary Degree to comprehend. First time insured with them and never again.

Value for Money
Incentivised Review No
Lesley D
Lesley DSydney, NSW
  • 2 reviews

The WORST Company I have ever dealt with

published
Incentivised Review No
DestinationNorth America (inc. Hawaii)
Travel Insurance

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Helen
HelenGreater Melbourne (Outer), VIC

Appalling customer service

published
Customer Service
Incentivised Review No
Rebecca W.
Rebecca W.Sydney, NSW

Elderly people - beware!

published
Value for Money
Transparency

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Next
Mickey
Mickey
  • 5 reviews
  • 5 likes

Horrible Customer Service - Just after the cash. Do not use.

published

WE used AllClear for the first and LAST time due to an ongoing dispute about a cancelled trip which we made no claims for. We were informed we may be able to transfer to another trip but all return emails confirm AllClear will not help. They are part of Insure and Go. I would STRONGLY advise not to use either company. Simply after the cash.

Value for Money
Transparency
Kim
KimSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Worst insurance company on the market

published

AllClear Travel Insurance are firstly underwritten by Insure N Go - not a reliable company. They took five weeks to respond to my email asking to use our cooling off period and said it was 'too late' and took our money. Their disregard of customers and rude customer service agents are a disgrace and this company should be shut down. Do not use their products and consider yourself pre-warned. [name removed] and [name removed] from Customer Service are who we finally had dealings with and told me to post a complaint to their Dispute Resolution Centre - again, what a laugh in this current day and age that their Dispute Resolution Centre is only available via post!!!!

Value for Money
Transparency
Penny M
Penny MMid North Coast, NSW

All clear from All Clear

published

We felt comfortable and confident insuring with All Clear Travel Insurance. This confidence was proved when the day before we flew out of the country, our daughter sustained injuries requiring hospitalization and surgery, delaying departure. We appreciated the reimbursement of new flight tickets, done without picky delays that can be typical of some travel insurance companies. We will definitely insure with All Clear again.

MJS45
MJS45Adelaide
  • 8 reviews
  • 8 likes

Insurance cover for many medical conditions

published
Travel Insurance

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Questions & Answers

coop
coopasked
AllClear Travel Insurance

does your travel insurance cover car rental excess?

No answers
Robyn
Robynasked
Gold Plus Cover

Is this only for under 66 year olds?
Do you have 24 hour assistance?

1 answer
Penny M
Penny M

I'm sure it's available for anyone and yes to 24 hr assistance. Check their website.

Get an answer from our members

AllClear Travel Insurance

Details

Compare all 3 AllClear Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterMitsui SumitomoMitsui SumitomoMitsui Sumitomo
Maximum Age Covered 66 years old66 years old66 years old
Medical Coverage
Overseas Emergency Assistance $10,000,000$15,000,000$10,000,000
Accidental Death$20,000$20,000$20,000
Emergency Dental$350$350$350
Pregnancy (max weeks) 36 weeks36 weeks36 weeks
Resumption of Journey Not IncludedNot IncludedNot Included
Hospital Cash Allowance$25 per day, up to $1,000$25 per day, up to $1,000$20 per day, up to $600
Overseas Emergency Medical & Hospital Expenses$10,000,000$15,000,000$10,000,000
Loss of IncomeNot IncludedNot IncludedNot Included
Permanent Disability$30,000$30,000$30,000
Luggage & Personal Effects
Theft of Cash $250$500$250
Delayed Luggage $100 after 12 hours$100 after 12 hours$100 after 12 hours
Credit Card FraudNot IncludedNot IncludedNot Included
Travel Documents / Passport Not IncludedNot IncludedNot Included
Maximum Single Item Limit $300 (Prescription Spectacles)$300 (Prescription Spectacles)$300 (Prescription Spectacles)
Luggage & Personal Effects $5,000$7,000$3,000
Ancillary
Personal Liability $2,000,000$2,000,000$2,000,000
Rental Vehicle Excess Not IncludedNot IncludedNot Included
Motorbike / Moped Coverage Included up to 125ccIncluded up to 125ccIncluded up to 125cc
Domestic Pet Care Not IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncluded
CruiseIncludedIncludedIncluded
Adventure IncludedIncludedIncluded
Snow / SkiIncludedIncludedIncluded
ManualDownload manual
Compare all 3 AllClear Travel Insurance

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