We have held a Worldwide Multi-Trip Annual Travel Insurance Policy for many years but did not renew this year due to Covid-19. Booked our first post-lockdown trip and found that no-one is providing Multi-Trip policies at the moment. We only hold travel insurance to cover hire car Excess and now needing to do this trip by trip will be way more expensive than we have had in the past!

I am glad that I chose Fast Cover for my mother before she went on board on a P&O cruise ship for an Asian tour. The online purchase was easy to process and fees was fair. When part of the passengers were not allowed enter Singapore due to COVID-19, my mother had to get off the ship at Cairns and flew back to Sydney. When I contacted Fast Cover, the customer service was friendly and helpful. They considered the situation and refund the part of premium within a few days. It is a insurance company does care about their customers.

I haven’t used this company before however the option of cruises being cancelled is a possibility I hope not therefore I choose this in case I need to cancel given the current climate the cruising world is not a done deal
Trip planned for July 2021

First time we have used Fast Cover. The process to take out the policy was easy and quick. My questions were answered to assure me we were taking the correct policy.

Speaking with the Lady on the phone, who explained everything clearly and I felt immediately put at ease that this was the best policy for us, Thank you for making this experience trouble free.

It was great to talk to someone based in Australia who understood my needs and could answer my questions knowledgeably! I would not hesitate in recommending Fast Cover Travel Insurance to family and friends!

As the insurer you may haved ASSMUED that I required snow cover and car rental. That was fine but I should have been given the chance to remove those entras and tyhat may reduced the amount I paid.

Great value we have used them in the past had no problems easy to access on the internet and easy to understand would recommend this company to anyone for travel insurance

Not much to compare and the added constraint of the pandemic limited choice but we hope the cover meets our expectations. We also hope not to need it. After all, it is insurance!

One of the worse company 100% non of the people I know will be buying insurance from your guys. Definitely 1000 plus staff of Singapore airline will be highly advised against buying from your rubbish company

An error at a hospital causing serious problems somehow became a pre existing condition. A very long bow pulled here. It was akin to going to emergency with a sore toe. Staff cut off toe by mistake but insurance company say 'You had the sore toe in the first place'.A lot more serious in our case. Legitimate claim we believe. We can't travel and would have liked our $10,000.00 reimbursed. Patient still suffering and will be ongoing. Communication from company very poor. Had to chase them up constantly.

Slow to respond, no help given at all especially during the recent circumstances not even minor help given. Disgusted with the service and will never recommend them to anyone after this.

The customer service was extremely helpful they were organised, super responsive and tried their best to help instead of providing generic responses. Would definitely recommend them and hope to use them again in the future :)

Good value when compared on compare the market website. We lodged a claim while in Peru last year and it was handle efficiently and professionally with compassion. We have used Fast Cover each year for our last 6 overseas trips. And we recommend it to our friends who travel.

No help in emergency situations , wouldn't cover anything as apparently everything is related to covid19 and they refuse to be supportive or helpfully.
Two years of international cover for nothing.
Wouldn't recommend

The fast cover travel insurance was easy to purchase and also claim. The customer service was very good. I had unexpected travel plan diversions and the insurance was very helpful.

The policy for 2 people was really good value, was very easy to make a claim because of friendly website even during the Corona Virus Pandemic. The customer service people was professional, friendly and understandable. Our claim was partly resolved up to 4 weeks.

Absolutely disgraceful not honouring comprehensive cover.We had no pilot to fly our aircraft and FastCover deems this as no excuse for a cancellation claim. Travel insurance is waste of money.