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I believe it was nearly $100 saving on the insurance I was about to purchase through Australia Post. Except this cover had a lower excess. Very easy to apply, simple steps and under 3 minutes. Recommend so far, but cannot review the claims process as I have not had to deal with that department.
Provides comprehensive insurance for Kimberly Coast cruise and price was very competitive. Service was excellent and policy explained well. Easy to discuss need for evacuation from remote areas and was able to finalise insurance purchase over the phone.
Hi Queensland Nomads, thanks for the 5 star review about our remote area evacuation travel insurance. Enjoy your Kimberley Cruise.
Kind regards, Craig.
good except when I put through the payment I had a credit and the credit was more than the policy but there was no mention of a refund of the difference which was $4.45.
Hi Cerigo3, Thanks for the review. Any Credit you didn't use on your current policy will remain valid and you can use the $4.45 on a future policy. Kind regards, Craig.
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Easy to understand and set up and providing us with exactly the right cover for our cruise so we can travel without worry.
Easy option for nominating another person to act on our account in case of emergency.
Hi Beth, thanks for the review. We're glad you found it so simple to buy your travel insurance policy and add your emergency contact. Have a great cruise, Craig.
- 2 reviews
This was great covered that I never thought I needed it for domestic and work was paying for it so it really came in handy.
The customer service people were very nice. Recommend them and will continue to use them for work and hopefully when I can travel for play.
Thanks for the review Rachel and for the recommendation. Hopefully you'll be able to book in a holiday some time soon. Kind regards, Craig.
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- 3 reviews
Very easy to purchase and had no problems at all deciding policy
Staff member was very informative. Have used Fast cover many times
Will definitely keep using Fast Cover While travelling
Hi Elizabeth, thank you for giving us 5 stars! We're glad that you've found us easy to use and that we've been able to help. We hope you have a wonderful holiday. Kind regards, Sally
- 2 reviews
- 2 likes
The policy was very simple to set up and clear on what was covered. Previously lodged a claim with Fast Cover was processed quickly with no fuss. Happy to use them again and recommend them as well.
Hi Cam, thanks for the 5 star review. It's always good to hear it's simply to buy from Fast Cover and we have been able to help with a paid claim. Have a great trip. Kind regards, Craig
- 4 reviews
- 2 likes
Easy to buy. Comparatively expensive post-COVID but essential to have. Not many choices now and my usual online insurer is not offering travel insurance so my first time with this company.
Thanks for your review and choosing Fast Cover. We're proud to be supporting travellers by offering a travel insurance option all the way through the COVID-19 pandemic and thankful to the travellers supporting us. Enjoy your trip! Kind regards, Craig
Good value and easy site to use first time user but will definitely use again
Happy to change minor details very promptly which others were not so easy to use
Hi Jeremy, thanks for taking out travel insurance with Fast Cover! We're really glad you found buying a policy online with us simple and easy. Remember you'll get a loyalty discount on your future policies with us! Kind regards, Sally
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- 2 reviews
- 1 like
Easy to set up over the phone in a few minutes. Covered everything I needed. I’ve used Fast Cover before and had a very similar experience. I have not made a claim but feel secure with this type of cover.
Hi Ian, thanks for taking the time to leave the review. I'm glad you are happy with the experience again as a returning customer. Kind regards, Craig
- 2 reviews
The Policy did not allow you to subtract items that were not needed like car insurance when on a small tropical island that has no cars! This is an un-necessary item not needed but I was not able to subtract it from my policy! The website was frustrating to navigate. If any information is incorrect you must re-do it as it wipes everything out and you need to retype all over again, this is very time consuming and most people would probably give up! VERY FRUSTRATING!
However the cost of the policy was very economical and good value for money compared to other leading Insurance Companies!
Hi DLC, Thanks for taking the time to let us know of the issues you had with information wiping. I'll certainly look into what is causing this as it certainly shouldn't happen. In regards to the car i...
Read morensurance excess being included, we try and make it as simple as possible and cover many types of domestic trips without an extra questions. However we will take on your suggestion of how we could have an option to remove it. Kind regards, Craig
I have used this company a few times got a voucher for when my cruise was cancelled was happy with that as I brought the cover with it saying dosnt cover COVID the cruise was cancelled because of COVID I haven’t had to make any claims so don’t know how good they are for that
1st time using this company and I have found the whole experience very easy to set up my travel insurance. Good info on website and answers almost all of my questions before taking out policy
- 2 reviews
The product I require at a reasonable price. Will use again. No claims to date.A no frills product priced accordingly. A good range of products.quick and simple. Recommended. Good for seniors.
- 6 reviews
Good value . Suitable for our needs. Quick and easy to purchase Have used this company many times. Easy to read terms and coverage.Definately will use again for Domestic travel. Thankyou
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Questions & Answers
Can I get cover on a campervan rental?
I'm trying to take out travel insurance for me and my girlfriend and was happy to find that you're offering travel insurance for couples on your website. I proceeded to put in the details to get a quote. Then, in the policy summary before payment, it explicitly states that only 1 adult traveller is covered. There's also no option to add another person. What's the purpose of a couples insurance if it only covers 1 person?
So, if you can't even get your products and sales process right, how can I trust you're getting anything right when I actually have to make a claim?
Hi Simon, thanks for your feedback. I'm sorry you have not had a great purchasing experience. Our website is normally very user-friendly and an easy buy process to obtain one of our policies. We get loads of great positive feedback about it all the time. I'd really like to take a look at your quote, to see what went wrong, and would be most happy to help you with your policy purchase over the phone. I'll even throw in a discount for your trouble!
Feel free to call on Monday and ask to speak to me directly.
Kind regards,
Tracey
Traveller Services Team Manager
1300 409 322
Thanks for your offer! Luckily 1Cover had a similar policy and their checkout process worked fine. So we’re covered now.
We are both covered and happy with the out come and have always used fast cover on our trips
couldiget a quote please as was unable to put several destination
fly to London then to Italy for 8 day cruise then ona train to Zurich and back on train to dusseldorf fly from there home through London and then hong kong and home myhusband is 75 and iam59 years old can youplease help with a quote
Hi Wendy,
Thank you for your enquiry!
Please email us directly at info@fastcover.com.au and we will be more than happy to assist you with a quote for your next trip :)
Kind Regards,
Jessica
Get an answer from our members and Fast Cover Travel Insurance representatives
Details
| Category | Travel Insurance | Travel Insurance | Travel Insurance | Travel Insurance |
|---|---|---|---|---|
| Underwriter | Hollard | Hollard | Hollard | Hollard |
| Maximum Age Covered | 89 years old | 89 years old | 89 years old | 69 years old |
| Medical Coverage | ||||
| Overseas Emergency Assistance | Unlimited | Unlimited | Unlimited | Unlimited |
| Accidental Death | $25,000 | Not Included | Not Included | $25,000 |
| Emergency Dental | $1,000 | $500 | $750 | $1,000 |
| Pregnancy (max weeks) | 23 weeks | 23 weeks | 23 weeks | 23 weeks |
| Resumption of Journey | $3,000 | Not Included | $2,000 | $3,000 |
| Hospital Cash Allowance | $5,000 | Not Included | Not Included | $5,000 |
| Overseas Emergency Medical & Hospital Expenses | Unlimited | Unlimited | Unlimited | Unlimited |
| Loss of Income | $10,400 (Max $400 per week up to 26 weeks) | Not Included | Not Included | $10,400 (Max $400 per week up to 26 weeks) |
| Permanent Disability | $50,000 | Not Included | Not Included | $50,000 |
| Luggage & Personal Effects | ||||
| Theft of Cash | $250 | Not Included | Not Included | $250 |
| Delayed Luggage | $750 | Not Included | Not Included | $750 |
| Credit Card Fraud | $5,000 (combined with Travel Documents cover) | Not Included | $2,000 (combined with Travel Documents cover) | $5,000 (combined with Travel Documents cover) |
| Travel Documents / Passport | $5,000 (combined with Credit Card cover) | Not Included | $2,000 (combined with Credit Card cover) | $5,000 (combined with Credit Card cover) |
| Maximum Single Item Limit | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) |
| Luggage & Personal Effects | $15,000 | Optional up to $2,000 | $5,000 | $15,000 |
| Ancillary | ||||
| Personal Liability | $5,000,000 | $1,000,000 | $2,500,000 | $5,000,000 |
| Rental Vehicle Excess | Optional, up to $8,000 | Not Included | Optional, up to $8,000 | Optional, up to $8,000 |
| Motorbike / Moped Coverage | Included up to 50cc, optional for any vehicle over 50cc | Included up to 50cc, optional for any vehicle over 50cc | Included up to 50cc, optional for any vehicle over 50cc | Included up to 50cc, optional for any vehicle over 50cc |
| Domestic Pet Care | Not Included | Not Included | Not Included | Not Included |
| Special Activities Packages | ||||
| Golf | Included | Included | Included | Included |
| Cruise | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
| Adventure | Optional Extra | Not Included | Optional Extra | Optional Extra |
| Snow / Ski | Not Included | Not Included | Not Included | Included |
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Hi Dallas, we're super glad you were able to save $100 on your travel insurance policy with Fast Cover, and found the whole process of buying travel insurance simple - it makes our day! Thank you for ...
Read moretaking the time to let us know, and we hope that you won't ever need it, but if you do, our emergency assistance are here for you 24/7. Kind regards, Sally