Not much to compare and the added constraint of the pandemic limited choice but we hope the cover meets our expectations. We also hope not to need it. After all, it is insurance!

One of the worse company 100% non of the people I know will be buying insurance from your guys. Definitely 1000 plus staff of Singapore airline will be highly advised against buying from your rubbish company

An error at a hospital causing serious problems somehow became a pre existing condition. A very long bow pulled here. It was akin to going to emergency with a sore toe. Staff cut off toe by mistake but insurance company say 'You had the sore toe in the first place'.A lot more serious in our case. Legitimate claim we believe. We can't travel and would have liked our $10,000.00 reimbursed. Patient still suffering and will be ongoing. Communication from company very poor. Had to chase them up constantly.

Slow to respond, no help given at all especially during the recent circumstances not even minor help given. Disgusted with the service and will never recommend them to anyone after this.

The customer service was extremely helpful they were organised, super responsive and tried their best to help instead of providing generic responses. Would definitely recommend them and hope to use them again in the future :)

Good value when compared on compare the market website. We lodged a claim while in Peru last year and it was handle efficiently and professionally with compassion. We have used Fast Cover each year for our last 6 overseas trips. And we recommend it to our friends who travel.

No help in emergency situations , wouldn't cover anything as apparently everything is related to covid19 and they refuse to be supportive or helpfully.
Two years of international cover for nothing.
Wouldn't recommend

The fast cover travel insurance was easy to purchase and also claim. The customer service was very good. I had unexpected travel plan diversions and the insurance was very helpful.

The policy for 2 people was really good value, was very easy to make a claim because of friendly website even during the Corona Virus Pandemic. The customer service people was professional, friendly and understandable. Our claim was partly resolved up to 4 weeks.

Absolutely disgraceful not honouring comprehensive cover.We had no pilot to fly our aircraft and FastCover deems this as no excuse for a cancellation claim. Travel insurance is waste of money.

Absolutely useless with no assistance at all regarding COVID-19. Despite actually being overseas well before the pandemic was declared, I am gobsmacked at Fast Cover's lack of assistance. Never again.

Good value policies, I have used several times. Fast Cover were efficient, fair and empathetic when dealing with a claim. Online claims process was very clear and straightforward. I will use them again and would recommend them.

The policy was easy to set up. They all are. The real value of a policy is shown when trying to make a claim. I nearly didn't attempt to make a claim, as it was related to an early return to Australia due to the COVID pandemic. I was really impressed that Fast-cover quickly confirmed that they did not have to cover this situation. However, they would take all of the details and consider individual cases. The claim was settled very fairly and in a timely manner. Great service.

This, my first travel claim was treated with delicacy and understanding by the claims officer and an amicable settlement was made by her well within the time stated origionally by her . I found her attitude comforting in a time of real upset to us.

Have always used Fast Cover for overseas travel insurance but had to claim for the first time this year due to my child being sick. Quite a bit of evidence was required but the online claims process was relatively straightforward, the team was prompt in getting back to me, outcome was in our favour. Thank you Fast Cover!

Good value policy for my requirements. Claim was responded to efficiently and with courtesy at all times. First time user but would use again if I could have accessed the frequent traveller option.

I took out insurance with FastCover on the recommendation of finder.com. Insurance premium paid in August 2019 to travel in August 2020. With the Covid19 situation that is now impossible. Have rung this insurer numerous times to cancel my policy and get a refund, have even emailed the resolutions department of the underwriter but no one can tell me what is happening with my paid premium. I was told that it had been put on hold and I asked for that to be confirmed in writing which has not happened as yet. Still don’t know if I can defer or get a refund, no one has emailed me with any details at all. I will certainly be taking further action if I don’t receive written confirmation.