Fast Cover Travel Insurance
- ✓ Verified company
2,092 reviews · Statistics
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- <1 week (34)
- 1-2 weeks (56)
- 2-4 weeks (43)
- 1-2 months (22)
- 3+ months (10)
Reviews
Don't Leave Home Without It
Travel Insurance - BasicsI can't feel comfortable traveling without this cover. And I always talk to friendly, helpful people whenever I communicate with FastCover. I think the fellow who set up my policy was named Chris. He was Excellent. I'll feel totally comfortable when I start my journey on December 27.
Thank you FastCover.
Easy website to use
Travel Insurance - Standard SaverThis website was easy to understand and the question easy to follow. I believe this travel insurance policy is good value.
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Great could not travel without
Travel Insurance - ComprehensiveLove the staff behind the policy - last time I travelled were very helpful
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Such a high standard of customer service with Fast-cover
Travel Insurance - Domestic PlusA great company that is willing to go the extra mile to support their customers. This policy I put in the wrong dates when a computer glitch made me have to start all over again and I was feeling exhausted. I emailed "A" and received a call back from "E" then "A" the customer service team. Who sorted it out quickly and without complaint. Thanks to them for their patience and kindness. We have been using Fast-cover since 2016 - continue to choose them.
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Great Product
Travel Insurance - ComprehensiveFast Cover Travel Insurance is very user friendly on line and a very competitive price.
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This was surprisingly easy.
Travel Insurance - ComprehensiveThe consultant obviously had access to the details of my earlier quote from Cover-More Insurance, and so she did not require me to go through all of the details (for my wife and I) again. This saved time and stress for me.
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Simple choice clicking for confidence in Travel Insurance.
Travel Insurance - ComprehensiveSouth East Asia countries covered and we got both of us included for $25 bucks a day including Covid cover.
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Travel insurance claim
Travel Insurance - ComprehensiveI was very happy with the outcome of my claim for lost property. It was dealt with efficiently. The refund I received was paid in 2 days.
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Great customer service
Travel Insurance - BasicsI rang Fastcover for a quote on a 7 day cruise. The young man Matt was very friendly, patient, informative and professional. It was an absolute pleasure dealing with him. Was not out to up sell me, he listened to what i thought I needed and gave me a fair price. I was extremely happy with my experience with Fastcover. I will be recommending to others. Thanking you young Matt. Cheers, Julie
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Going with them again
Travel Insurance - ComprehensiveI have used fast cover before & have had no problems, so am trusting them again. The policy suits my needs.
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Uncomplicated travel insurance
Travel Insurance - ComprehensiveHaven’t started my travels yet and hopefully I won’t need to use the insurance but it was very straightforward to compare the 3 levels. I really like email that goes to the emergency contact - great idea
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Great travel insurance
Travel Insurance - Standard SaverGood value. We have used Fast Cover in the past
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use it every time we go away
Travel Insurance - ComprehensiveFast cover seems to cover most things. We haven't had to make a claim so not sure how they are to deal with in those cases. It is easy to follow and we think reasonable value for money
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Exactly What I Needed
Travel Insurance - ComprehensiveI had received complimentary travel insurance via my credit card for a long overseas vacation, but this did not cover the entire duration of the experience. That company were unable to help me extend my insurance, and had no idea how and if I could get partial insurance to cover the last section of the trip. The consultants were operating from an overseas call centre. I went online, typed 'Partial Travel Insurance' into Google, and there was Fast Cover. Within minutes I was talking to Dylan from Fast Cover, from within Australia, who assured me that partial insurance could be purchased, and minutes after that, he had created my policy. I could not be happier with the professional service or the product.
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Great, service and friendly consultants
Travel Insurance - ComprehensiveThe team resolved my claim quickly despite some minor technical difficulties.
Show detailsQuestions & Answers
Hello, I am keen to purchase travel insurance cover from an Australian company for Vietnam and Cambodia. I have not come across any customer reviews whose claims have been neither accepted, resolved or denied. It's so easy to recommend an insurance company where there has been (luckily) no need to claim. Can you supply any reviews from customers who have had the misfortune of having to claim?
I would like to make sure that covid coverage is included in claim as I’m going on a cruise 4 days if I got sick on the boat and needed to see a doctor is that covered ? I ticked family quote as I’m travelling single parent 3 adult children one of those is a dependant not working studying full time dies that change the quote ?
Hi Mammie M,
Thanks for your enquiry.
With regards to COVID-19 cover, if Cruise cover is specified on the quote there is unlimited COVID-19 medical cover if you were to unexpectedly test positive while aboard the ship. Cover is subject to the policy terms, conditions, limits and exclusions in the PDS: https://fastcover.com.au/pds
Our policies have a maximum of 2 adults (over 20 years old) on each policy. Based on your travel plans, you will need to take a DUO policy for your 2 adult children and a Single policy for yourself with 1 dependant listed provided they are younger than 21 years old.
If you need assistance obtaining a quote, please call 1300 409 322 or email info@fastcover.com.au
Kind regards,
Chai
We are traveling to Bali and just wondering if we would be covered for natural disasters ? eg Volcano eruption thanks
Hi Lisa G,
Thanks for your enquiry.
There are provisions to claim on our policies if your travel plans are directly affected by a natural disaster.
For any further enquiries, please email info@fastcover.com.au or call us on 1300 409 322.
Kind regards,
Chai
Thank you
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Details
Features
- Unlimited COVID-19 Overseas Emergency Medical, Hospital & Medical Evacuation Expenses and up to $5,000 COVID-19 Trip Cancellation & Disruption.
- There are 5 types of cover - Comprehensive, Standard Saver, Basics, Snow Sports Plus, Domestic Plus and Frequent Traveller Saver (for multi-trips). You can also choose from their optional extras covers and pay an additional premium to include cover for example, by adding ‘cruise’ to your policy if you are going cruising, or the Adventure Pack if you are participating in more adventurous activities.
- These policies are available for solo travellers, students, couples, families, groups and seniors up to 89 years of age.
- There is a standard excess of $200, which can be reduced to $100 if you pay a more expensive premium. If you’re already overseas and purchase a policy, there is a $500 standard excess.
- You can add dependents 20 years and younger onto a single or family policy. Grandchildren can be added to either a single or family policy.
Points of praise
- Reviewers happily reported that Fast Cover provides good value for its policies. The insurer offers competitive premiums compared to similar policies with other brands.
- It was easy to set up policies online, as the application process was quick and straightforward.
- Customer service staff at Fast Cover were described as friendly, helpful and easy to deal with. The use of a local call centre that you can call was also appreciated by some policyholders.
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|---|---|---|---|---|
| Category | Travel Insurance | Travel Insurance | Travel Insurance | Travel Insurance |
| Underwriter | Underwritten by certain underwriters at Lloyd's | Underwritten by certain underwriters at Lloyd's | Underwritten by certain underwriters at Lloyd's | Underwritten by certain underwriters at Lloyd's |
| Maximum Age Covered | 89 years old | 89 years old | 89 years old | 89 years old |
| Medical Coverage | ||||
| Overseas Emergency Assistance | Unlimited | Unlimited | Unlimited | Not Included |
| Accidental Death | $25,000 | Not Included | Not Included | $25,000 |
| Emergency Dental | $1,000 | $500 | $750 | Not Included |
| Pregnancy (max weeks) | 23 weeks | 23 weeks | 23 weeks | 23 weeks |
| Resumption of Journey | $3,000 | Not Included | $2,000 | $3,000 |
| Hospital Cash Allowance | $5,000 | Not Included | Not Included | Not Included |
| Overseas Emergency Medical & Hospital Expenses | Unlimited | Unlimited | Unlimited | Not Included |
| Loss of Income | $10,400 (Max $400 per week up to 26 weeks) | Not Included | Not Included | Not Included |
| Permanent Disability | $50,000 | Not Included | Not Included | Not Included |
| Luggage & Personal Effects | ||||
| Theft of Cash | $250 | Not Included | Not Included | Not Included |
| Delayed Luggage | $750 | Not Included | Not Included | Not Included |
| Credit Card Fraud | $5,000 (combined with Travel Documents cover) | Not Included | $2,000 (combined with Travel Documents cover) | Not Included |
| Travel Documents / Passport | $5,000 (combined with Credit Card cover) | Not Included | $2,000 (combined with Credit Card cover) | Not Included |
| Maximum Single Item Limit | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) | $3,000 (computer or camera), $1,000 (phone or tablet), $750 (all other items) |
| Luggage & Personal Effects | $15,000 | Optional up to $2,000 | $5,000 | $7,500 |
| Ancillary | ||||
| Personal Liability | $5,000,000 | $1,000,000 | $2,500,000 | $5,000,000 |
| Rental Vehicle Excess | Optional, up to $8,000 | Not Included | Optional, up to $8,000 | $5,000 |
| Motorbike / Moped Coverage | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
| Domestic Pet Care | Not Included | Not Included | Not Included | Not Included |
| Special Activities Packages | ||||
| Golf | Included | Included | Included | Included |
| Cruise | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
| Adventure | Optional Extra | Not Included | Optional Extra | Optional Extra |
| Snow / Ski | Optional Extra | Optional Extra | Optional Extra | Optional Extra |
Contact info for Fast Cover Travel Insurance
| Mon | 24 hours |
|---|---|
| Tue | 24 hours |
| Wed | 24 hours |
| Thu | 24 hours |
| Fri | 24 hours |
| Sat | 24 hours |
| Sun | 24 hours |
- ABN: 98143196098
Extra Information
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