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Fast Cover Travel Insurance

Fast Cover Travel Insurance

Comprehensive, Basics, Standard Saver, etc...
4.5 from 959 reviews

Reviews

Review distribution

5 star
678
4 star
205
3 star
24
2 star
8
1 star
44

Good for Me.

published

The Policy appears good value.Very easy set up.
Be nice to be able to select higher medical excesses with appropriate reduction in
Premiums.I think I have used this company once before when Traveling to Bali.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
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3 comments
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Bob
Bob

Thanks for your acknowledgement. Cheers

Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Bob, not a problem :). Have a wonderful Christmas and holiday period. If you have any questions please feel free to give us a call on 1300 409 322 or email us info@fastcover.com.au. Kind regards, Margretta


Stitchknot

StitchknotMid North Coast, NSW

  • 3 reviews

Simple and value for money travel insurance

published

Easy to use site, pick what you need, what you dont. Value for money, always a good experience. Just select your destination area, amount of people travelling and then add any extras you want to specify. Job done!

Insurance Cover For:Adult and Child
DestinationAustralia, New Zealand and South-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Ronald Bradbury

Ronald BradburySydney, NSW

  • 2 reviews

Just the right cover for me

published

Price was very reasonable. Always use this cover at least twice a year and so far not had to make a claim. Easy to go online and get a quote and a good number of ways to pay.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Etta

EttaSydney Surrounds, NSW

  • 2 reviews

Travel insurance for peace of mind

published

For peace of mind, when travelling we need insurance! This is the second time I chose Fast cover to insure out travels. Easy to obtain, reasonable quote. Will probably consider it again for our next travels.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Voorn family

Voorn familySydney, NSW

Easy by name website easy to navigate no hassle selection of option competitive $100 cheaper than rival companies

published

This is the First time away from covermore It was a much easier website to navigate hopefully we wont need to use the cover but we are happy we have it

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Teenager
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeMulti-Trip
Claim MadeNo
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1 comment
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Rebecca

Rebecca

  • 3 reviews

Easy application process

published

I applied online and was insured in just a few minutes.
Great value.
Easy application process.
Great service , you are able to add on activities to be insured so this is excellent value for money.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Kerri R.

Kerri R.Greater Melbourne (Metropolitan), VIC

Exactly what I need!

published

Great value very low rates with both travel and medical which is what I was looking for.
Easy to navigate through the website.
It was very quick to book the cover.
This is the first time Ive used your service.

Value for Money
Insurance Cover For:Child
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Damo

DamoPerth, WA

  • 2 reviews

Great Product

published

The policy is a very good value for money and works great for me as I travel a lot. I have used Fast Cover Insurance for a number of years now and I've always had great help when I've called the office to check on what I was actually covered for or if I wanted to upgrade or change my policy.

Transparency
Customer Service
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
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1 comment
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Pikipiki

PikipikiMelbourne

Pretty good so far

published

This is the second time I've taken travel insurance with Fast Cover, and both times purchasing was really simple and easy and the cost was reasonable. I haven't had a claim so far, so I can't comment yet.

DestinationAfrica and Australia
Claim MadeNo
1 comment
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Joe

JoePerth, WA

Average experience and claim speed

published

Easy to set up.
About the same as other providers re cost and coverage.
Long time to process claim. 10 days to advise me of additional information required. This then reset the 10 day response guarantee.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Claim DateSeptember 2019
Claim ApprovedYes
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1 comment
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Lee O.

Lee O.Perth, WA

Good price and no hassle on claims

published

the best and modern travel insurance ever!!

Fast cover is the only travel insurance l have ever used since 2016.... their ease to purchase online is always so appealing to me, one day l did quickly whilst checking in.
I have never had any issues when It comes to making a claim and even whilst overseas they are very responsive via email if you have any concerns or questions on what will be covered during a current trio incident.

They are the best and modern travel insurance ever!!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationAfrica and Middle East
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time1-2 weeks
Claim DateNovember 2019
Claim ApprovedYes
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1 comment
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Kate M16

Kate M16Greater Melbourne (Outer), VIC

  • 2 reviews

Great Insurance. Great Service. Highly Recommend

published
Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical and Other
Claim Resolution Time2-4 weeks
Claim DateSeptember 2019
Claim ApprovedYes
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1 comment
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Sharron

SharronNorth-West & West coast, TAS

  • 2 reviews

Peace of mind

published

Comprehensive coverage, great service, prompt assessment and claims payment. This is my second year of having an annual travel plan and have been happy with the policy. If I have issues, I am responded to in a timely manner from an Australian based office.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNew Zealand
Insurance TypeMulti-Trip
Claim MadeYes
Claim Resolution Time<1 week
Claim DateNovember 2019
Claim ApprovedYes
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1 comment
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HENRY C CHANEY

HENRY C CHANEYGreater Melbourne (Outer), VIC

One of the best!

published

The policy was excellent value for money.
We had to cancel our trip due to illness and the claim process was simple and all questions clearly answered by helpful staff. The process took about 8 weeks.
We have always use Fast-Cover;

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 months
Claim DateSeptember 2019
Claim ApprovedYes
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1 comment
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bunya

bunyaSydney, NSW

Great product

published

Product I purchased suited my budget and included " pre existing conditions" component. Ease of navigating through the various steps of selecting the product with suited my needs plus 24 / 7 emergency contact numbers.

Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
2 comments
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Heather

HeatherSydney, NSW

Good Value

published

We have used this travel insurance previously, and the application process is very straight forward. Fortunately we have needed to make a claim, so cannot really comment on that performance. We did not seem to get penalised for our age, even though we are both healthy.

Value for Money
Insurance Cover For:Senior
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
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Adele

AdeleSouth East Queensland, QLD

  • 2 reviews

The proof of the policy is when a claim has to be made. However setting up the policy with competent staff was good.

published

We haven't used Fast Cover before however, it seems that your company is slightly more understanding of the older generations ie those who are over 65yrs.
It is a shame that random cut-offs e.g. >64 and you are no longer able to take out annual (multi-trip) cover; time limits prior to taking the trips when you are unable to initiate the policy etc. are non-negotiable with most travel insurance companies. However, Fast Travel did allow us to take out a policy for a trip scheduled for a year's time.

Insurance Cover For:Senior
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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LMB

LMBSydney, NSW

Just bought the cover

published

The policy was easy to set up and purchase.
Confirmation of policy and purchase by email worked well.
So far, so good. Will be ready to provide further feedback after my travelling experience

Value for Money
Transparency
Insurance Cover For:Adult
DestinationEurope and South America
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
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Liz Johnson

Liz JohnsonFar North Queensland, QLD

Little disappointed that the frequent traveller was not an option easily found

published

Excellent value but will reserve judgement on the actual product until I return from my trip in case I do have to use it, hopefully not. Very easy online site to navigate, however I would have probably purchased a frequent traveller yearly option if it had come up.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
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Stewie

StewiePeel, WA

Check your junk mail.

published

Website easy and policy is good price compared to other companies but when they emailed my policy it went to my junk mail. So if you dont get yours thats where to look. This is my second policy because they gave good service on the last policy when I broke my ankle in the U.S.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time2-4 weeks
Claim ApprovedYes
See all answers
1 comment
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Page 1 of 48

Questions & Answers

Mark nicholls

Mark nichollsasked

Will I get a policy sent to me

1 answer
Fast Cover Travel Insurance
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Hi Mark, thanks for letting us know. Sometimes our policy emails end up in peoples Junk or Spam inbox, however I have resent your policy certificate to the email address on your policy. Please reach out to us again if you are having continued problems. You can also view or download a copy of your certificate at any time by logging into our website: https://fastcover.com.au/your-policy/login. If you have any further questions please don't hesitate to contact us! Happy travelling!
Kind regards, Margretta


Emy

Emyasked

Do you have cover for international or overseas guest ? Travel
Period of travel : Dec 12- Dec 20 Australia
Dec 20- Jan 4 Asia
He is age 56, philippine citizen.

3 answers
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Emy,
Thank you for your question. We do not cover for overseas guests unfortunately :(.
For temporary residents of Australia, cover is available, however, only if:
You are a non-permanent resident who holds a valid Medicare card or are covered by an Australian Private Health Insurance policy that satisfies the government health insurance requirements for your visa type; and You have a home in Australia to which you intend to return; and Your trip starts and ends in Australia; and You hold a return ticket to Australia; and You are aged 89 years and under.
I hope that helps!
Kind regard, Margretta

I got cover to visit 3 countries. And get back to Australia to do my commitments as usual. CHEERSSSSS

Fast Cover Travel Insurance
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Hi Romulo, thank you for your comments. Glad to hear you have cover for 3 countries. Amazing! If you require any customer service assistance please feel free to email info@fastcover.com.au OR give us a call on 1300 409 322. Happy and safe travels! Kind regards, Margretta


Linda Davis

Linda Davisasked

Are children under 21 complimentary?

2 answers
David
David

I would suggest: fill in all the details of who is to be covered for a quote and see what is offered. You don't have to accept the quote. I didn't see any mention of children being included for no extra charge -insurance companies have to cover themselves for any additional risk.

Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Linda,
Thank you for your question. Yes, I can confirm children under the age of 21 are covered for free :). In the context of travel insurance children under the age of 21 who are not working full time are covered for free. You do not need to put their ages in until the payment page. If you need any further information please don't hesitate to contact us on 1300 409 322 and we'd be happy to assist you. Kind regards, Margretta


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