The process was efficient and speedy. The only issue for me was when I was progressing through the form to payment, the form appeared to select Domestic Plus for me without an obvious decision or choice from me. Also, when it summarized what the cover was, it included Snow cover. This puzzled me and I had to call to find out that the Snow cover was "automatic" for a domestic policy and at no additional charge. Puzzling since my trip is to North Queensland.
Fortunately/hopefully, no claim yet since I haven't had the trip yet.

1st time user but found the process quick and easy to follow and organize. We will definitely follow up in the future if the policies suit our needs going forward.

The price is very good, as is the coverage. I did not need to use it, so I cannot comment on that, but I have no reason to believe it is not also fine.

Excellent value; set-up process seamless; ideal for older travellers and adventurers with the adventure package add-on appropriate and great value. Repeat customer so information necessary for the assessment of my quote already stored.

yes, haven't left yet but the initial contact has been very professional and helpful, cancellation of the policy due to Covid was simple and then the requote using the credit note was simple.

Great policy covering all my needs for remove areas to be travelled. Easy to set up once I outlined my requirements. I will definitely be using Fast cover for my next trip to the Kimberleys.

The policy seems to be good value and was easy to set up. I need it to cover any issues in the event of a car hire mishap and it is certainly much cheaper than using the car hire companies insurance (especially given it also covers other issues which can occur on holiday). Hopefully I wont need to make a claim but nice to know I have it and it wasn't too costly.

Taken out this policy with your company for the first time. No experience as yet. Holiday is planned for February 2021. I can't make a full report as have not travelled yet!

Every time I get a policy I can't open the document. Seems good value for the money. Thankfully I've never made a claim with fast cover. I would recommend this travel insurance.

We have held a Worldwide Multi-Trip Annual Travel Insurance Policy for many years but did not renew this year due to Covid-19. Booked our first post-lockdown trip and found that no-one is providing Multi-Trip policies at the moment. We only hold travel insurance to cover hire car Excess and now needing to do this trip by trip will be way more expensive than we have had in the past!

I am glad that I chose Fast Cover for my mother before she went on board on a P&O cruise ship for an Asian tour. The online purchase was easy to process and fees was fair. When part of the passengers were not allowed enter Singapore due to COVID-19, my mother had to get off the ship at Cairns and flew back to Sydney. When I contacted Fast Cover, the customer service was friendly and helpful. They considered the situation and refund the part of premium within a few days. It is a insurance company does care about their customers.

I haven’t used this company before however the option of cruises being cancelled is a possibility I hope not therefore I choose this in case I need to cancel given the current climate the cruising world is not a done deal
Trip planned for July 2021

First time we have used Fast Cover. The process to take out the policy was easy and quick. My questions were answered to assure me we were taking the correct policy.

Speaking with the Lady on the phone, who explained everything clearly and I felt immediately put at ease that this was the best policy for us, Thank you for making this experience trouble free.

It was great to talk to someone based in Australia who understood my needs and could answer my questions knowledgeably! I would not hesitate in recommending Fast Cover Travel Insurance to family and friends!

As the insurer you may haved ASSMUED that I required snow cover and car rental. That was fine but I should have been given the chance to remove those entras and tyhat may reduced the amount I paid.

Great value we have used them in the past had no problems easy to access on the internet and easy to understand would recommend this company to anyone for travel insurance

Not much to compare and the added constraint of the pandemic limited choice but we hope the cover meets our expectations. We also hope not to need it. After all, it is insurance!

One of the worse company 100% non of the people I know will be buying insurance from your guys. Definitely 1000 plus staff of Singapore airline will be highly advised against buying from your rubbish company

An error at a hospital causing serious problems somehow became a pre existing condition. A very long bow pulled here. It was akin to going to emergency with a sore toe. Staff cut off toe by mistake but insurance company say 'You had the sore toe in the first place'.A lot more serious in our case. Legitimate claim we believe. We can't travel and would have liked our $10,000.00 reimbursed. Patient still suffering and will be ongoing. Communication from company very poor. Had to chase them up constantly.