Fast Cover Travel Insurance

Would recommend this company hands down. I had absolutely no issues with them they were efficient, responsive and gave me my money back when I claimed. Making a claim with them was easy, although please be aware that they do ask for a lot of sufficient evidence and once I gave them all this evidence they happily refunded my claim which was for $4,500.

Had to defer due to the Covid 19 problem re travel - the lady taking my call was excellent and gave me the guidance I was seeking. I look forward to using the cover in, I hope, in the near future

My policy for my holiday in Thailand was very economical,I have been a client for several years,and had to claim twice with excellent results.Claim form easy to fill in and efficiently dealt with.Would certainly recommend FastCover

Would never recommend fast cover to anyone there policy is false and the service and services you get are shocking
Would not recommend them to anyone
An awful company just shocking

We took out this policy for the first time on the recommendation of a friend. It was value for money and included a medical condition that other companies charged an additional premium for. Due to Covid 19 we could not travel. This is, understandably, a difficult time for all in the travel industry attempting to help clients. In all the providers we had to contact Fast Cover were the quickest to reply, were able to offer a few options to us and answered our queries realistically both for us and their own business. We didn't make a claim so I can't comment on that aspect but we were able to credit our premium amount to use for future travel. With this experience, we will use them again

I cancelled my trip on holiday due to personal circumstances and I receive some kind help from staff. I will use Fast Cover again next time I go on holiday.

Straight forward fast even handling 10,000 queeries due to the corona virus a little wait in the phone queue but answers and solutions came almost immediately not like other I have used before

Prompt customer service at a time where the phones would be very busy-impressed by the way in which I had my concerns addressed and resolved in a manner that showed some good will

We took out Fast Cover Insurance for a year and were told that we could not recover any money for flights or hotel because the Corona Virus is a Pandemic. Really disappointed with this outcome - Thank God we were still in Australia when this happened or else we would have been liable to pay thousands of $$$ if we got sick while we were overseas. This cover costed us $621.00 and really it is for nothing .....

My claim was not valued at all. No reply to my email. Never and won't again. Wouldn't ever use you again and will fight for my claim to be reviewed.

great company have used them before I was set up and ready to go in minutes ,that is why I came back a second time , great value for money. staff on the phone were fantastic and very friendly

It was easy to organise and was able to get no excess and also an extension. My claims were handled swiftly within 10 business days. This was my first time using Fast cover.

We booked for a short 4 day cruise on the West Australian coast and needed enough just to cover our needs if an emergency should arise. Fast Cover was simple, easy to understand and use.

I felt the policy was good value but had difficulty in choosing a lesser excess. It was difficult to find and then would not allow for a 0 excess and conceded to choose a $100 excess which I was not too happy about.

surprising when I first booked I was help out but wasn't right but when Margretta help me and so out the problem . I have always used the Fast cover every trip we have been on more than 15 cruises

Easy to get coverage and competitive pricing that you can tailor, I researched a few options. Also easy to make a claim. We got stuck in the typhoon in Japan. Will use again!

Many times to remember will go out of there way to assist; yes it was good value . I was getting a little confused at what i should take after some discussion i finally made my mind up.

Excellent price and coverage, so easy online application, and full description of all cover, why would you go somewhere else, Joie of what you want and need, excellent value and support.

Good value policy. I now used this company more then 10 times. Never had a claim. How they give me good service if I ever lodge claim. So far i had good service

Bags were delayed at the airport which held up a six night yacht charter by three nights. We claimed delay of journey and the taxi fares to collect our bags from the airport. Fastcover declined both and covered a small amount for emergency clothes while we waited for the bags to arrive. We had the highest level of cover.I gave them an opportunity to respond to my review and was referred to Australian Financial Complaints Authority. I don't recommend Fastcover.