Best Travel Insurance
Fast Cover Travel Insurance
4.7Get a quote for your next trip with Fast Cover Travel Insurance. Underwritten by certain underwriters at Lloyd's. Consider the PDS.
Southern Cross Travel Insurance 🏆 2026
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Very competitive pricing and when a claim was made the funds were deposited back into my account within days. This made my holiday more relaxing and stress free. I can’t recommend Southern Cross Travel Insurance highly enough. Show details
Fast Cover Travel Insurance
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easy to use, good price and will use again next time Show details
InsureandGo Australia 🏆 2026
Questions/instructions are clear and simple to follow. The several options are available to select. Show details
Tick Travel Insurance 🏆 2026

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Better On-line policy selecting experience than three other companies I tried first. Clear PDS and clear language. Show details
1Cover Travel Insurance


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Had serious trouble on your on.line and also your chat. But I got a lovely customer service lady and was fantastic. thought about everything Show details
ReadySet Insurance
Happy with cover and price, easy to set up. Happy Show details
Worldcare Travel Insurance
They paid out no questions, that's a measure. I got a comprehensive plan, which included war zone countries (Israel, Myanmar), understanding it only… Read more
covered non conflict injuries. There are not many companies that do so, so the extra cost was acceptable.
We were travelling from Iceland to Greenland when the plane aborted due to technical issues.
The claim was for a connecting ferry in Greenland, and the transfer to it (via a small boat). Total claim was $2634.10.
It was paid out in full, no questions asked. The payment was timely, being only 2 weeks post the claim. I had paid $2000 insurance for a 3 month trip.
Cannot but be happy.
TID Travel Insurance Direct
I have never had to claim. this is more about admin. I wanted to extend, but that happened on a Saturday. they dont answer the phones on the… Read more
weekends. I guess their medical emergency line would be different, but I dont know. I logged in to extend online, and it said, sorry this function is temporarily out of function, I called, but no one working weekends. Pretty poor form for a travel company. on this alone, im never using again. why would I? get a company that cares enough to have someone available to fix stuff on the weekend, or to have their website up and running, or even have one of those question things on the website that is attended by a human that can help.
PassportCard.com.au
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Excellent insurance agents and highly recommend. We had delayed luggage for three days and I received $500 within 3 minutes of reporting the incident. Easy to communicate with via What’s App. Show details
Freely Travel Insurance 🏆 2026
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Great to have peace of mind. Having the app makes it very easy. Will definitely use again Show details
Cover-More Travel Insurance
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When I was ill in Bali I was able to contact Covermore in Australia and the call staff were very helpful and understanding. That reassured me. I was… Read more
able to complete the claim form when I returned to Australia and the process of communication and followup were very professional. I have received my claim reimbursement today and I am happy with the outcome. I would be happy to recommend Covermore (and the CBA Ultimate card travel insurance too) and will use them again in our travels.
Seniors Travel Insurance
Better Look After Us Oldies More – Well Peeps, since my last review on this mob, they’ve dropped the ball in my book. We off to Bali again next year so I decided as seeing I was so… Read more
happy with the last policies price, I’d give them another run. That’s where it stopped and I went with 1Cover. Why you ask? Short answer is that for the 7 weeks we will be away, they were 900 smackers dearer than 1Cover. I might be older but I’m not that dumb to part with that much folding stuff. It’s not as if my wife and I were going to do all the crazy stuff like hang gliding, parachuting or Bungi Jumping ( that would be hard to do in Bali ) like we used to when we were younging’s. All I wanted was a policy to mainly cover medical expenses just in case. So they lost my business and that’s sad in a way given they were so cheap last time. As Ned Kelly said on the gallows “Such is Life “.
Hi Shane, Thank you for taking the time to… Read more
Allianz Travel Insurance
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I had to ring the call centre to get a quote for travel insurance. It was completely excruciating. The most painful process I have ever undergone. … Read more
It was a lovely lady from India but she had no idea what she was doing. The experience was soo horrible. Don’t ever call the call centre.
Zoom Travel Insurance
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Very easy to apply and pay! Very clear to understand! Show details
ahm Travel Insurance
The agent was very helpful with my purchase of the travel insurance. She made it seamless and easy. Show details
Everyday Travel Insurance from Woolworths
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As insurance, the Woolworths Everyday travel insurance policy is useless. In the case for my one claim .... I modified travel plans due to the… Read more
illness and consequent death of a family member, father in-law. The reply for the claim was that the policy requires "a close relative be a resident of Australia or New Zealand" - my in-laws live in London. My original plans involved a flight to London following a trip in South America, so the claim contained; partial loss of original trip expenses, and rearranging accomodation and flight dates. God forbid I require medical attention from travel insurance, should I be travelling in a country other than Australia.
1 star, as 0 star was not a valid selection ...... To reiterating - as travel insurance, the Woolworths Everyday travel insurance policy is useless.
Travel With Jane
Jane Travel Insurance – Very bad as two emails to them with a copy of Grand Princess letter as did not go to Newcastle because of CO-VID19 but no replies. Show details
RACV Travel Insurance
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Terrible experience, avoid this travel insurance company at all cost! My daughter became unwell in Japan and required ambulance transport and… Read more
hospital care and was too unwell to return home for over a week. RACV travel insurance (Tokio Marine) provided little to no support to her during this challenging time, despite multiple phone calls to them. She was ignored, brushed off to their “local office” (which we believe was imaginary). She was left scared, sick and alone and unable to get medical clearance without jumping through paperwork hoops, which was a requirement of the company in order for her to get a flight organised by them. Once home, She lodged a claim for expenses straight away which once again required a stupid amount of paperwork, and after a month they got back to her requiring even more paperwork. Another month and a half later and many phone calls to them and part of her claim was approved. It has been now three months since she returned home and still no payout.
Budget Direct Travel Insurance
★★★★★ Excellent claims experience – twice I've now had two excellent experiences making claims with Budget Direct following the same travel… Read more
disruption.
My initial claim related to additional costs caused by a cancelled flight. The process was straightforward, the claim was assessed sensibly and it was approved in full, with payment following promptly.
I subsequently had to make a further claim for accommodation costs after the airline refused to reimburse me. I submitted the supporting documentation and Budget Direct dealt with it incredibly quickly.
They recognised that the accommodation expense arose from the same event as my original claim, so no additional excess was applied. The full $405.48 was approved, and remarkably the money was in my bank account the same day I received the approval.
After spending months trying unsuccessfully to resolve the accommodation expense directly with the airline, the contrast was enormous.
Both of my experiences with Budget Direct have been straightforward, fair and efficient. Insurance is something you hope you won't need to use, but when I did need it, they delivered exactly what I had paid for.
Very impressed and genuinely grateful for the service I've received.
Boomers Travel Insurance
Ian had great product knowledge. Very patient, helpful and willing to help. Show details
RAC Travel Insurance
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I had a detached retina in Bali, at the start of 2026, and needed emergency surgery to prevent loss of sight. We had comprehensive RAC travel… Read more
insurance.
We did everything correctly and contacted their medical assistance, etc. They were sent doctors' reports stating that emergency surgery was required. Communications started positively, but then fell away dramatically. When it came down to paying or guaranteeing payment so I could have surgery, they would not do it. It was an issue trying to organise emergency surgery, while the insurer indicated they would pay and then didn't deliver.
At the end of the day, we had the $10k available to get through the process, but I can imagine many others would not be so fortunate.
It’s not the months waiting to actually get some money back, or the rigmarole we had to go through in Australia (time and money). It’s the fact that without $10k on hand in Bali, I would not have been able to have surgery and would have lost sight in one eye. Worth way more, to me, than the $10k.
Just don’t go there. If [Content Removed] hits the fan and you need assistance, it’s not going to give you what you need. Stay away.
Hi Brad Thank you for taking the time to… Read more
Easy Travel Insurance
Getting cover for my sister to visit was so simple, and I could actually talk to them... even though I realised I knew the answer before my call was answered. Show details
SureSave
Profiteering from coronavirus – Suresave have in effect have a cancelled policy - by them through the pandemic clause and then through government action they are no risk of a claim… Read more
of any sort. Yet their position is that they should not refund premium even though they are offering no cover and are at no risk. Here is my conversation....
Why would it only be about cooling off period? You have no insured risk due to epidemic catch all clause. I can’t cancel due to other reasons as cruise is not on. I can’t get sick on cruise as it is not on. I can’t have travel problems as we can’t travel I can’t lose any luggage as we can’t travel.
For you to be able to keep premium, when you are accepting no risk ....would seem to be at best unconscionable conduct.
I will advise the ACCC etc of your starting position. Ours will not be only case.
Neil
On Mar 23, 2020, at 10:17 AM, "info@suresave.com.au" <info@suresave.com.au> wrote:
WN logo Hi Neil,
Thanks for contacting us at SureSave! My name is Xxxx. and I am part of the customer service team.
We’re sorry that your travel plans have been cancelled and understand you now wish to cancel your travel insurance policy. We have to check whether your policy is within cooling-off period and eligible for refund.
If you have any further questions please do not hesitate to contact us.
Kind regards
Bupa Travel Insurance
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Assistants were rude and determined $100 "fair" compensation for $800 worth of damage. Show details
Medibank Travel Insurance
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Outstanding care and support during a difficult experience I wanted to share a genuinely positive experience with Medibank Travel Insurance. … Read more
Following a life-changing experience in Cambodia, I went through an incredibly difficult period. Looking back, I only wish I had realised sooner that I could reach out to my travel insurer for assistance and support.
When I eventually contacted Medibank, I was impressed by the professionalism, understanding and care shown by their claims team. My circumstances were not straightforward, but they took the time to listen, consider the information I provided and work through the process fairly and respectfully.
Their communication was thoughtful, patient and reassuring throughout. My claim was ultimately approved, but what stood out most was how I was treated as a person rather than simply another claim number.
It's easy to leave reviews when something goes wrong, but I believe exceptional service deserves recognition too.
My sincere thanks to the Medibank Travel Insurance claims team. You've made a genuinely positive difference, and I'm very grateful.
RAA Travel Insurance
Excellent in all ways in every way especially if you are elderly and need car cover and travel cover Show details
World2Cover
So grateful to be covered for existing medical as I have cancer. Peace of mind even though I did not need to make a claim Show details
AllClear Travel Insurance
I found when purchasing my policy All Clear were easy to deal with, I bought online then had to call and make amendments and the person was very helpful Show details
Travel Insuranz
Absolutely terrible experience with Travel Insuranz. I lodged a claim over 6 months ago and have heard nothing back despite multiple follow-ups.… Read more
They’ve been completely unresponsive and have not paid a cent towards my claim. This level of customer service is unacceptable—avoid at all costs.
Australia Post Travel Insurance
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I was looking for a travel insurance for my hubby, kids and I for Bali and contacted auspost travel insurance. Bernadette was very friendly and… Read more
polite, explaining all options and I found the service attentive and satisfying. Will purchase the insurance again for our next trip, thank you
Fast Cover Travel Insurance
4.7Get a quote for your next trip with Fast Cover Travel Insurance. Underwritten by certain underwriters at Lloyd's. Consider the PDS.
Do I need travel insurance?
If you’re travelling overseas, travel insurance is as important as a passport. It will help cover the cost of things like accidents, illnesses, cancellations and delays while you travel - the Australian government will not cover these costs for you.
There are also some countries - like Thailand, Cuba, and all Schengen countries - which require you to have travel insurance to enter.
Do I need domestic travel insurance?
You don’t need to purchase travel insurance for domestic travel, but some people still choose to, typically for the following reasons:
- Cancellation costs, particularly if you’ve spent a lot of money on your trip.
- Damage, loss or theft of baggage, especially if you’re travelling with valuables or gear.
- Car hire excess.
Do I need travel insurance for a cruise?
You should purchase insurance for both international and domestic cruises.
Even if your cruise doesn’t leave Australian waters, Medicare (or your private health fund) won’t cover your hospital or medical costs once your cruise ship has left port. Cruises won’t automatically be included in all policies, but you can often find cruise-specific travel insurance policies.
When should I buy travel insurance?
You should purchase travel insurance as soon as you know when you’re travelling and have booked your flights. This means you’ll be covered if your trip gets cancelled or you’re unable to travel, as you’ll be covered as soon as you buy your policy.
What to consider when choosing a policy
This isn’t a definitive roundup of everything you should consider before deciding which insurance policy is the right one for you, but it covers the main considerations you should be making when deciding what’s right for you.
Ensure that you read a policy’s Product Disclosure Statement (PDS) carefully before you purchase it. This is a document that outlines all the inclusions, exclusions, limits, and other details of a policy.
Your destination
It’s a good idea to regularly check the Australian government’s Smartraveller website to see the safety status of your destination. Some countries have “Do not travel” warnings, and travelling to these places will likely void your insurance.
There are many countries on the “Reconsider your need to travel’ list. While an insurer may still cover you for these countries, if circumstances in a specific country change (such as escalation of political unrest), they could be moved to the “Do not travel” list.
The length of your trip
If you’re going for a single trip away, then you only need to buy a travel insurance policy for a fixed number of days. Those who travel often may want to consider taking out an annual multi-trip travel insurance policy. You can also get one-way travel insurance if you’re moving overseas.
What you'll be doing
If you have activities you’re planning on doing, you should take out a policy that will cover these. Many activities deemed to be “risky”, such as adventure activities like scuba diving or abseiling, may not be included in your policy. Your best bet is to call an insurance company to ask if you’ll be covered for your activities, and if not, whether cover can be arranged.
What you're taking
Whether or not you’re travelling with valuables, travel insurance can help cover the cost of loss, damage, or theft of your belongings. Cover can range from $100 to $25,000. If you’re not taking expensive items with you, then you can save on your premium by choosing a policy that provides less cover.
You should also check how a policy covers valuables; sometimes check-in luggage or baggage stored in a hire car isn’t covered.
Medical conditions
You should disclose any pre-existing medical conditions you have to your insurer.
Before purchasing a claim, ensure that any pre-existing ailment you have is covered, as even common medical conditions, like asthma, can be excluded under some policies. Some travel insurance companies will also cover change of travel plans caused by a mental health issue.
If you have a disability and are travelling with equipment such as a wheelchair or hearing aid, ensure that this is insured as well.
Excess
Travel insurance excess (also referred to as a deductible) is the agreed amount that you will pay towards a claim on a travel insurance policy. Once the excess is settled on a valid claim, then your insurance provider will pay the remainder up to the limit defined in your policy’s Product Disclosure Statement.
For example, if your excess on lost belongings is $200, then you’re responsible for paying the first $200 before your insurer will begin to pay for you.
Usually to keep your excess low, you have to purchase a high level of cover or pay a higher premium.
Exclusions
Exclusions are what isn’t included in your cover. A policy’s Product Disclosure Statement will list these exclusions, so make note of these as well as any activities or situations that will mean you won’t be covered.
Some common exclusions in travel insurance policies include:
- Activities deemed ‘high risk’, such as bungee jumping and riding a motorbike.
- Illness caused by a pre-existing medical condition.
- Loss or theft of luggage that is unattended or left in an insecure place.
- Travel to areas against official government advice.
- Accidents arising from you being under the influence of drugs or alcohol, or if you were acting recklessly.
- Costs related to pregnancy.
Limits
For travel insurance policies, there will typically be a maximum dollar value up to which you can claim for a single incident.
This is a particularly important consideration if, for example, medical treatment is extremely expensive at your destination, so ensure that your limits are suitable for where you’re heading.
Other things to consider
- Age: double check that your policy covers your age and those of the people you’re travelling with. Some insurers charge higher premiums for older travellers, and sometimes “older” can mean as young as 50.
- Premiums and costs of excess: You should always make sure that a policy’s premiums are within your budget, and that you can afford to pay the excess if something does happen.
How to use our filters to compare travel insurance policies
Here’s a quick overview of each specification to help you compare travel insurance policies and choose the right one for you.
Coverage type
- Single Trip (Overseas): coverage for one standalone overseas trip.
- Multi-Trip (Multi-Trip): coverage for annual multitrips. A maximum days limit per trip applies.
- Medical-Only: basic coverage for medical expenses and assistance.
- Already Overseas: coverage if you've already left Australia and need travel insurance. A waiting period usually applies, between 24 hours and 72 hours.
- Domestic: coverage for domestic travel within Australia.
- Non-Medical: coverage for luggage and cancellations etc, excluding medical coverage.
- Vehicle Only: coverage for rental vehicle excess only.
Maximum age covered
- Many travel insurance policies have an age limit, so use the slider to view policies that will cover the oldest person in your travelling party.
Medical coverage
- Use the filters to view policies that cover Pregnancy and Overseas Emergency Assistance if needed.
Luggage & personal effects
- Maximum Single Item Limit: the maximum you can claim per item, exclusions or different limits for different types of items may apply.
- Benefits Limit: the maximum total value of all your claims combined that you can be reimbursed for.
Ancillary
- Personal Liability: the maximum amount you'll be covered for if you become personally liable for any damage to other persons or their property.
- Motorbike/Moped Coverage: coverage dependent on engine capacity - see Details (use the Compare feature or view individual listings) and the insurance provider's Product Disclosure Statement for specifications.
Rental vehicle excess
- Limit: the amount your policy will cover you for if you become liable to pay any rental car hire excess as a result of damage or theft to a rental vehicle.
Special activities packages
- Special Activities: choose Snow / Ski, Cruise, Adventure / Extreme Sports and Golf if you want to be covered for any of these activities. They may be included in the policy, or an optional extra.
- For even more specific filtering, as Cruise and Snow / Ski are the most popular activities, choose between Included or Optional Extra to find policies that either already have these activities included or if you need to purchase an add-on for coverage.
Handy Tip: After using the filters to narrow down your options to view only policies relevant to your needs, use our Compare feature to view even more in-depth details, such as the maximum weeks pregnancy is covered for, emergency dental limits and specific single item limits.
Disclaimer: The information on this website is for general information only. It should not be taken as constituting professional advice from the website owner - ProductReview.com.au. ProductReview.com.au is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the website information relates to your unique circumstances. ProductReview.com.au is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.
Hi Stewart, Thank you for taking the… Read more (+1 reply)