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InsureandGo Australia

InsureandGo Australia

International, Domestic (See All)
3.9 from 4,994 reviews · View Statistics
See the Best Travel Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by InsureandGo Australia

Reviews

  • Value for Money
    3.8 (1,631)
  • Transparency
    3.5 (1,223)
  • Customer Service
    3.6 (1,450)
  • Claim Resolution Time
    • <1 week (45)
    • 1-2 weeks (90)
    • 2-4 weeks (119)
    • 1-2 months (96)
    • 3+ months (90)
  • Claim ApprovedYes (290) · No (177)
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Happier traveller !
Happier traveller !Metropolitan Adelaide, SA
  • 2 reviews

Easy application process

published

This is the 3rd time we have used Insure and Go..Small claim made due to Covid cancellations . Claim resolved in timely manner after submitting relevant paperwork.
This time I need pre existing cover, easy to apply for and competitively priced.

Incentivised Review No
DestinationNew Zealand
Claim Made Yes
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Debbie
DebbieRichmond-Tweed, NSW
  • 2 reviews

Perfect for our needs

published

First time using this insurance company, great price, system easy to use, includes Covid cover which is perfect for our needs. Also recommended this to another family as I was impressed with how the system worked and the price.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
Cathy
Cathy
  • 3 reviews

Excellent for seniors.

published

I have used this company once or twice before. Very happy with the policy I bought and the ease and clarity of the purchase. I am a senior traveller and am very happy with the value for money and the peace of mind the company facilitates. I would recommend Insure and Go.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Clear description of policy inclusions and Easy to set up , value for money compared to other policies. Coverage is comprehensive.I like the ability to pay an excess to defray costs.

Incentivised Review No
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim Made No
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Fred M.
Fred M.Sydney, NSW

Good value and affordable

published

Upon comparing with all insurer, this company is the most affordable one yet their product is same if not comparable with their counterparts. As 70 yr. Old, I find it easy to set up my application. Highly recommended!

Value for Money
5/5
Customer Service
5/5
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Graeme Mitchell
Graeme MitchellSydney, NSW

Excellent International Travel Insurance for Seniors

published

We have used InsureandGo for our international travelling for many years now and have found the process of online registration and cover for us at 75 years of age is excellent for our travel needs and for peace of mind whilst overseas.

Incentivised Review No
DestinationNorth America (inc. Hawaii)
Claim Made No
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Georg
GeorgSydney, NSW
  • 2 reviews
  • 1 like

Easy application process & competitive price

published

My husband has used InsureandGo previously and has been fortunate to not need to make a claim. I was pleased to find this company is still offering the same good value now that he is over 70. Also good to know you can speak to a real person without being on hold for too long (if at all).

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

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Jenny
JennySydney, NSW
  • 2 reviews

First time user - sounds good.

published

First time using InsureandGo - sounds good. Easy to complete application on line even with screening questions.
Hopefully won’t have to make claim but benefits sound good. This Policy is only for a domestic trip so may be an overkill but with the uncertain times and COVID it gives us peace of mind.

Value for Money
4/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
BettyBoo
BettyBooSydney, NSW
  • 2 reviews

Booking travel insurance for the US

published

The process to book was super easy as easy as reading the policy PDS itself. All the other travel insurance policies seem to contradict themselves particularly when it comes to travelling overseas during these Covid times. InsureandGo have a great seemless process that is so easy to understand. I will update the review should I need to make a claim! Hopefully not.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
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Damian  Froome
Damian FroomeSydney, NSW
  • 3 reviews

Set up was a breeze, there were a couple of pre existing resolved health issues to declare but no increase in Gold coverage price. I am a first time purchaser so yet to make a claim

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
Toni
ToniSydney, NSW
  • 6 reviews
  • 1 like

Easy medical assessment

published

We have used Insure and Go several times before when travelling overseas. Each time they have been competitive in their pricing and make it easy to complete a medical assessment online. We have never made a claim with this company and hope they will be there for us should we ever need to. Would love to see loyalty bonuses added for return customers!

Value for Money
4/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Peter Dodger
Peter DodgerSydney, NSW

Great Value. Great Customer Service

published

Researched multiple suppliers. Found InsureandGo the best value inclusive of COVID cover. Easy to set up. Had a need to contact Customer Service; from calling to resolution, 10 minutes, efficient.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
Travel Insurance

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Michele
Michele
  • 2 reviews

Great value for peace of mind

published

This is my first time using. Good value for money and very easy to set up. I have not travelled yet but when I do I have peace of mind

Transparency
5/5
Customer Service
5/5
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RossH
RossHSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Travel Insurance When you Need It

published

This is the second or third time we have used this insurance company. Fortunately, we have not had to make a claim so far. As some competitors stop insuring those over 75 years old, we are glad this one is happy to insure, subject to declaring any pre-existing conditions.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
Mervyn Wood
Mervyn WoodSydney, NSW

Excellent product

published

1. Value for money
2. Easy to understand.
3. Easy to setup
4. This will be the 2nd time I have used Insure and Go.
5. Have not had reason to submit a claim as yet.

Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

peter g6
peter g6asked
InsureandGo Australia

does my barer essential cover include covid in balai

No answers
Guy Amon
Guy Amonasked
InsureandGo Australia

Can I insure the cruise only component of my trip? I am on a river cruise for 7 out of 100 days away

1 answer
Kez
Kez

Guy, I suggest you look for a different insurer.

David Kennedy
David Kennedyasked
International Travel Insurance

We are travelling to Uk through Singapore and Munich and then on to USA via Frankfurt to Atlanta, returning to Australia through San Francisco. What are the covid restrictions and test that are required? Email Address is kennedy458@optusnet.com.au. Quote ref 93834361.
Thanks for your help. David

No answers
See all InsureandGo Australia questions

Get an answer from our members and InsureandGo Australia representatives

InsureandGo Australia

Details

Compare all 12 InsureandGo Australia
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterMitsui SumitomoMitsui SumitomoMitsui SumitomoMitsui Sumitomo
Maximum Age Covered 79 years old100 years old100 years old79 years old
Medical Coverage
Overseas Emergency Assistance Not IncludedNot IncludedNot IncludedUnlimited
Accidental DeathNot Included$15,000$15,000Not Included
Emergency DentalNot IncludedNot IncludedNot Included$500
Pregnancy (max weeks) Not IncludedNot IncludedNot Included32 weeks
Resumption of Journey Not IncludedNot Included$3,000Not Included
Hospital Cash AllowanceNot IncludedNot IncludedNot IncludedNot Included
Overseas Emergency Medical & Hospital ExpensesNot IncludedNot IncludedNot IncludedUnlimited
Loss of IncomeNot IncludedNot IncludedNot IncludedNot Included
Permanent DisabilityNot Included$15,000$15,000Not Included
Luggage & Personal Effects
Theft of Cash Not Included$250$500Not Included
Delayed Luggage Not Included$250$500Not Included
Credit Card FraudNot IncludedNot IncludedNot IncludedNot Included
Travel Documents / Passport Not IncludedNot IncludedNot IncludedNot Included
Maximum Single Item Limit $500 (single article/set of items)$2,000 (electronic devices), $500 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)$500 (single article/set of items)
Luggage & Personal Effects $2,000 (excluding laptops, tablets, mobile phones, cameras and video cameras)$5,000$8,000$2,000 (excluding electronic devices and valuables)
Ancillary
Personal Liability $1,500,000.00$1,500,000.00$1,500,000.00$1,500,000.00
Rental Vehicle Excess Not Included$4,000$7,500Not Included
Motorbike / Moped Coverage Not IncludedNot IncludedNot IncludedNot Included
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseNot IncludedNot IncludedNot IncludedIncluded
Adventure Not IncludedNot IncludedNot IncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
ManualDownload manualDownload manualDownload manualDownload manualDownload manualDownload manualDownload manualDownload manualDownload manual
Compare all 12 InsureandGo Australia
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