Will continue to use as my goto Insurance
We have used SCTI several times now but fortunately did not have to make a claim until our last trip. Made a claim for a relatively small amount due to some minor rental car damage. SCTI were quick to assess and approve. Have always found them to be good value and after this experience they will be my goto travel insurance. I often rent vehicles on overseas trips and this was the first time I have had any issues. Good to know that SCTI have my back should this occur again.
This was the first time I took out a Southern Cross Travel Insurance and was very happy with the way my claim was assessed and was warned there could be a delay on the final assessment, but it wasn't very long. One of the reasons I decided was the premium on the over 80, which was reasonable. Will certainly use this company again on any further travels
Very competitive policy. Easy application. I have used several times. Previously made a claim which was resolved without any delays or bureaucratic nonsense. I would definitely recommend and i will use again.
Really happy with the quick and efficient service.
I've used SCTI a few times and due to cancelled flights this is the first time i've had to make a claim but I must say SCTI were understanding and easy to deal with when it came to making the claim. Thanks SCTI.
Good priced Travel Insurance
Have used Southern Cross Travel insurance a number of times, Even to go to America, South America and Cuba. We have found their price and coverage very good. Will definitely use again.
Perfect Insurance For Our Needs
Second time we have used SCTI.
Fortunately we did not have to make any claims.
SCTI offered us cover for an existing condition at a reasonable rate when others would not.
Very happy with the ease of the application process and their ongoing communication.
Will use again.
Great value, really reassuring cover.
Wonderful service. My husband and I have had travel policies 4 times over the last few years with SCTI. Great value, great service. On our last trip I needed to make a claim, the process was simple, managed within 30 days. I was pleasantly surprised and felt they cared. Thank you.
Didn’t claim on this trip but SCTI are simply the best and most professional insurance outfit ever.
Yes, as good or better than anyone else
Yes, simple process. Easy to understand and comprehensive.
N/a didn’t have to on this trip
Twice and will use again without hesitation on my next trip.
Best of The Best
Had no reason to claim this trip, but have used SCTI in the past, they are so easy and professional to deal with, have had claims in the past and they dealt with them brilliantly. I will never travel without having the peace of mind of having SCTI on the trip with me.
Very easy booking process online. Have used Southern Cross a number of times because of friendly online process and competitive pricing. Great service and nice to know help us there when needed.
One claim made due to necessity to return home early and the assistance was much appreciated.
Have used this service at least fifteen times and have had no problems and will continue to use Southern Cross Travel Insurance
Easy and reliable
Southern Cross Travel Insurance saved my uncle's life when he suffered a medical emergency overseas. I have also used them for my overseas trips and while they are not as cheap as other offerings, I have trust in the ease of their initial application process and assistance if issues were to arise. Were also great in answering questions regarding clarifying certain parts of the policy. Thanks.
A safe feeling.
Didn't need them this trip but felt relief knowing they where there if needed.Great company.Needed them in the past for Medical and Cancellations and was so trouble free.Thank you very much .
Great product and great service
A great product that is easy to set up - either online or with a quick phone call. Really easy to get an online quote before committing. Prices seems competitive and cover options (even for pre-existing) are very straightforward. and Pre and post travel communication is fantastic. Haven't needed to make a claim but feel confident assistance would be provided if I had to do so.
Magnificent product and service
60yr olds, 8wks in Sth America, me with asthma: most insurers said no. Not SCTI. They gave friendly, professional advice and peace of mind for an adventure of a lifetime. We would definitely use this company again and have recommended to several friends already.
Easy to use and very thorough
We have just returned. No need for a claim. But the Pre and Post departure contacts were useful. Policy was easy to set up even with a pre existing condition
Appreciation to Southern Cross Travel Insurance.
We have just returned home safely, for which we are grateful. It warmed our heart to have Southern Cross Travel Insurance send us an email just before our departure to, wish us a safe trip and to assure us that should the need arise they would address any claim. On our return, they sent the same form of email advice assuring us that they would act promptly on any claim arising from our trip. We are most impressed that an insurance company would take the time and trouble to send such a thoughtful and reassuring messages. I think it says volumes for Southern Cross Travel Insurance. We will use this company on our next trip and gladly spread the good news to other travellers. Thank you Southern Cross.
Won't travel without SCT cover
We have used SCT a number of times and thankfully we have not had cause to claim, however we are happy with the price quoted and yes we would use SCT when next we travel overseas. Many thanks.
Pre existing conditions cover
I have used SCT twice. Primarily because they are the only insurance company prepared to cover me for my pre existing health condition. The on line health questionnaire is easy to use and the associated increase in premium is promptly displayed.
cost and other things
Have used your product for all my trips so far I thought the cost this time for a 5 day trip to a safe country was a bit steep. finish
Won't pay for cruise that turned into a bus ride
During the large floods in Europe of 2013, we were supposed to be on a River Cruise from Budapest to Amsterdam. The cruise company (Scenic Tours) -knowing of this in advance- forced us to go by bus for over 50% of the trip. Also refused passengers to cancel.
During this time I was in touch with Southern Cross insurance and kept them informed.
When we returned to Australia and we placed a claim, they refused it, based on a technicality the we did do the "trip" -even though it was mostly by bus! So this cost us around AUD$20,000 for a bus ride!
Never have and never will use SC again!
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