Tick Travel Insurance

Easy to take out the insurance. Unfortunately we had to cut our 6 week trip short (after 15 days of being away) and come back for our daughter who broke both legs and was wheelchair bound. As soon as we found out we called Tick insurance and the customer service person told us to go ahead and pay for our flights home and we would get reimbursed… Read more

upon arrival in Australia. We had not booked anything ahead for the rest of the 4 weeks so the claim was pretty straight forward. Train fares to the nearest capital city and then air fares from Europe to Sydney. Claim was put thru asap and accepted and a claim manager assigned to me. The claim manager ask me to provide the same documents I had provided with the initial claim. I provided them again. Then radio silence. Upon following up I was assigned another claims manager who asked me to provide the same documents again. I did this further 3 times with new claims managers. It took a few stern emails and a lawyer's opinion to get them to honour the claim. Overall it took over 3 months to get our money back. Meanwhile i was paying interest on the extra amount i had to put on the credit card to get back home asap.

The site is very easy to negotiate, plans are very clear so it’s easy to work out which is the plan that suits us the best, the cost is very reasonable especially in comparison to other companies, the questions for the health assessments (we have health issues) were very clear and straight forward. The process was so quick too. This is the second… Read more

time we’ve used Tick because they’re so efficient and claiming was very easy and fast the first time we used them when we had a medical issue. I highly recommend them.

Whilst the wrong name was on the policy it was quickly resolved and the correct policy was forwarded to me. Easy to determine exactly which was required . Show details

well priced and covers our requirements for this trip and will contact you for future travel Show details

Great insurance company to deal with and fantastic prices compared to other Insurance Companies. Highly recommended Show details ·  1

Very easy online process. Cover and options were better than all the other travel insurance companies I had looked at. Received travel insurance documents within minutes of purchasing. Definitely recommend. Show details

Easy to sign up for travel insurance, have purchased insurance with Tick multiple times and they always come out best value for money. Good peace of mind knowing you are covered Show details

I had originally booked a China trip, which was cancelled on me.. so I spoke to tick, who were very accommodating. He cancelled the china policy, refunded it, and took out a new policy for my replacement adventure.. Show details

Went away on a holiday in December, had an accident with my hire car. Sent through all the necessary documents straight away as requested. Took six months to get a payout from them with about 15 calls in between and countless headaches. They don’t really care. It took them forever and there was absolutely no responsibility on their behalf. Do not recommend using this insurance at all. Show details

Tick insurance is not legit. Don't trust reviews here. They are a total con and they offer no "unlimited"policy. I was st^pid and gullible enough to… Read more

trust fake reviews here of people who never made a claim. Some maybe offered rewards to write fake positive reviews or maybe employees. When I fell sick abroad, they didn't contact me. I paid money to hospital and return ticket and when I returned to Australia, they told me "you did not proof of travel" and I had given them tickets, copies of visas, transit hotel in Singapore and its in public record the Abu Dhabi Air space was closed on 3/03/2026, yet they paid nothing. I got abused and bullied for filling a claim and may have to go to court. Would be good for class action by others who got injured

Injured overseas? No cover back in Australia! I had snow sport injury abroad and made a claim. They needed a lot of evidence which was difficult to obtain in a foreign country. Unfortunately after returning to Australia my injuries were not yet healed/resolved and I have had to see a physio multiple times, a chiro many times, have remedial… Read more

therapy and x-rays back in oz.

To my surprise the PDS specifically says "...not covered for..." .... "Any treatment, medication or any other additional expenses as detailed under section B1 that occur after you return back to Australia."

I guess that's how most insurance companies are but I was surprised. I was covered by insurance when I had my injury but only expenses overseas were covered. If I had known that I would have had seen more medical professionals there.

They did cover the overseas bills, but they were a small amount compared to the other bills.

I have used Tick Travel a few times always found the website easy to access, use, understand. On occasions I have sent them an email asking a question, they have been prompt with their response and clear. Can highly recommend them. Show details

This policy was well priced and easy to set up. We haven't travelled overseas for a very long time and were unsure who to booked with, but this company is always used by our friends who travel regularly. Even though we are both over 70 we weren't penalised by unrealistic demands and premiums. Hopefully we won't need to claim when we travel in October. Show details

policy was easy to purchase and well priced. Web site was easy to use and policy provided the cover I required without having to purchase cover for items not in the standard policy.. Show details ·  1

Great experience with Tick Travel Insurance. My medical claim was approved and paid successfully. The approval process took a little longer than I expected, but the claim was handled professionally and the outcome was positive. I'm happy with the service and would use them again. Show details ·  1

Have previously used Tick and was very happy with the response when my husband had to attend Emergency Hospital care in Germany. I also love the fact that my Coeliac Disease does not attract any extra fees - very grateful! Show details ·  1

Very easy to navigate the website and clearly sets out the specs of each policy, have used TICK before, never had a claim against any travel insurance policy luckily, but will use TICK again Show details ·  1

I have used Tick Travel Insurance on two other occasions, this will be my third time. When I planned this trip I just went straight to Tick Travel for my insurance so easy to use and great value. Show details