Tick Travel Insurance

Tick Travel Insurance

 Verifiedtickinsurance.com.au
Tick Travel Insurance
4.0

2,817 reviews

PositivevsNegative
79% · 2,236463 · 16%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Claim Resolution Time
  • <1 week (25)
  • 1-2 weeks (37)
  • 2-4 weeks (64)
  • 1-2 months (93)
  • 3+ months (54)
Claim ApprovedYes (159) · No (153)
Value for Money
4.2 (1,606)
Transparency
3.9 (1,274)
Customer Service
3.9 (1,346)
Competitive rates
Easy to set up

Reviews

2,817 reviews
Susie
SusieSouthwest, VIC
  Tick Travel Insurance - Top

Simple, easy and good value for money

Have used Tick Travel Insurance a couple of time now. The process is simple to arrange a quote, including adding in preexisting conditions. Fortunately, I haven't had to make a claim as yet however, so cannot comment on the process from here. Show details
Alby E.
Alby E.
  Tick Travel Insurance - Standard

Value for money and peace of mind

Excellent value and so easy to set up, A few clicks and it was all done, gets my Tick of approval. Show details ·  1
jamesaheath
jamesaheathNortheast, VIC7 posts
  Tick Travel Insurance - Standard
W.  Voigt
W. Voigt
  Tick Travel Insurance - Basic

Tick for WV

Tick travel insurance was quick and easy and also cheap. Let’s hope that if I have a claim to make is will be just as quick and honest, but I hope that I want have any claim to make. Show details ·  1
Renato N.
Renato N.Greater Melbourne (Outer), VIC
  Tick Travel Insurance - Basic
Value for Money
Transparency
Customer Service
Gary M.
Gary M.Western Australia
  Tick Travel Insurance - Top

Easy to navigate

We have used Tick Insurance several times now, easy to use, cannot comment on further service as we have never made a claim. Show details ·  1
Lisa J.
Lisa J.South East Queensland, QLD
  Tick Travel Insurance - Budget

Avoid!!

Avoid at all costs!! Worst customer service ever. Had an issue and wrote to them three times and all emails/correspondence was ignored. Just as well it wasn't an emergency or else I would have been in a bind. They simply don't care and did not apologise for the poor customer service. I will never use them again. Show details
Tick Travel Insurance
Tick Travel Insurance   DM   
More
Justin
JustinSouth East Queensland, QLD4 posts
  Fair Incentive Tick Travel Insurance - Standard

Worst travel insurance

Tick Travel Insurance is useless. My flight was delayed then cancelled due to mechanical issues. But the insurance didn't cover the expenses during the delay period because mechanical issues is not covered.
I wasted $120 this time. But I save thousand of dollars in my future travel.

Strong recommend don't waste your money on Tick Travel Insurance. Show details

Tick Travel Insurance
Tick Travel Insurance   DM   
More
Elaine Rogers
Elaine Rogers2 posts
  Tick Travel Insurance - Standard

Very Happy

We have used Tick Travel Insurance for all our travel over a number of years and are extremely happy with it. In the many trips we have taken, and compared, Tick has always been competatively priced, very simple to see exactly what we are buying with nothing hidden. We have also had an occasion to make a claim and again Tick delivered with simple claim system with a minimum of fuss. We have recomended Tick to all our friends as well. Show details
Benny
BennyPerth, WA2 posts
  Tick Travel Insurance - Basic

Best travel insurance

Simply in terms of just a few regions of cover especially if one travel a few countries.
premium is very reasonable and claims was straight forward & fast.
Highly recommended. Show details
Value for Money
Customer Service
Phil
PhilHunter Region, NSW
  Tick Travel Insurance - Top

2024 trips

We were looking for 2 policies for seperate trips this year and Tick made it easy to find what we are after. We have used Tick on a couple of occasions now and find the website so easy to navigate. Show details
Tracey
TraceySydney, NSW4 posts
  Tick Travel Insurance - Budget

Last minute insurance

Easy to follow and very reasonable. Will definitely use again. Show details ·  1
Rod
RodSydney, NSW2 posts
  Tick Travel Insurance - Basic

International Travel Insurance

Easy web site to navigate and competitive cost with good benefits. Show details
Gary O
Gary O
  Tick Travel Insurance - Standard

Holiday

Good price haven't travelled yet but it was easy to setup Show details
Value for Money
Transparency
Customer Service
Elaine K M
Elaine K MSouth East Queensland, QLD
  Tick Travel Insurance - Standard

Travel insurance claim

Tick Insurance were so efficient and quick to resolve my claim; I was very impressed. Their customer service was exemplary. It was a stressful time for me, as while I was overseas my husband had a heart attack and I had to cut my trip short. I was refunded in full all parts of my trip that I was not able to use. Thank you specifically to Cara who looked after my claim - she was so friendly, pleasant and easy to communicate with. I will absolutely be using Tick travel insurance on my next trip. Show details

Questions & Answers

Kimberly F.
Kimberly F. · Tick Travel Insurance

We are travelling to Canada (and a day or two in the states for day trips) and I have one son with Asplenia and one son who is neutropenic. Both of them have a fever protocol of 38C meaning they need to be seen in emergency for blood work and be put on iv antibiotics if necessary until blood work is clear. Does your policy cover this?

Tick Travel Insurance
Tick Travel Insurance   DM   
Maeve L.
Maeve L. · Tick Travel Insurance - Standard

Hi, I'm heading to Japan for a ski trip and I have searched through numerous insurance companies. Tick Travel Insurance appears to be substantially cheaper than most companies and I am curious as to why that is the case?

Tick Travel Insurance
Tick Travel Insurance   DM   
Terri
Terri · Tick Travel Insurance - Standard

Yes it does seem incredibly cheap. So how did they get the Canstar rating. In all our travel I have only had to make one claim. It took 8 months to settle so I am not sure they are so different. It is extremely difficult once you get home especially if you don't have all the required documentation even thoughyou think you do. . In our case they question the hire company's excessive charge to us. They were right to do so. They were made to produce receipts and they were profiting from it.I also question the excess per person per event. That doesn't seem legal via consumer law in Australia. It certainly does make one think.

See all Tick Travel Insurance questions

Details

About Tick Travel Insurance

Tick Travel Insurance is a travel insurance provider that offers the following:

  • Domestic travel insurance
  • Single-trip travel insurance

The maximum trip length will depend on the level of cover you choose, your age, and your destination. The standard excess on Tick insurance policies is $200 per person, per event. You can have this waived for a premium.

Tick Travel Insurance is owned by Europ Assistance.

Points of praise:

  • Most reviewers found that Tick Travel Insurance offered competitive pricing, with many customers saying that it was good value, particularly for those with pre-existing medical conditions.
  • They also found that their policy was easy to set up, with a user-friendly online form.
Compare all Tick Travel Insurance listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterMitsui SumitomoMitsui SumitomoMitsui SumitomoMitsui Sumitomo
Maximum Age Covered 100 years old100 years old69 years old79 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$10,000$25,000Not IncludedNot Included
Emergency Dental500500500500
Pregnancy (max weeks) 32 weeks32 weeks32 weeks32 weeks
Resumption of Journey Not Included3,000Not IncludedNot Included
Hospital Cash Allowance$75 per day, up to $1,500$75 per day, up to $3,000Not IncludedNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of Income$5,200$10,400Not IncludedNot Included
Permanent Disability$10,000$25,000Not IncludedNot Included
Luggage & Personal Effects
Theft of Cash $300$300Not IncludedNot Included
Delayed Luggage $300$400Not IncludedNot Included
Credit Card FraudNot IncludedNot IncludedNot IncludedNot Included
Travel Documents / Passport $2,000$4,000Not IncludedNot Included
Maximum Single Item Limit $2,000 (Laptops, Mobile Phones or Cameras)$3,000 (Laptops, Mobile Phones or Cameras)$500 (Any Item)$1,000 (Laptops, Cameras or Mobile Phones)
Luggage & Personal Effects $4,000$7,500$2,000$2,500
Ancillary
Personal Liability $1,500,000$3,000,000$1,000,000$1,000,000
Rental Vehicle Excess $2,000$4,000Not IncludedNot Included
Domestic Pet Care Not Included$600Not IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseNot IncludedNot IncludedNot IncludedNot Included
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiIncludedIncludedIncludedIncluded
Visit official website

Contact info for Tick Travel Insurance

  • ABN: 71140219594

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.