Tick Travel Insurance

Have previously used Tick and was very happy with the response when my husband had to attend Emergency Hospital care in Germany. I also love the fact that my Coeliac Disease does not attract any extra fees - very grateful! Show details

Very easy to navigate the website and clearly sets out the specs of each policy, have used TICK before, never had a claim against any travel insurance policy luckily, but will use TICK again Show details

Tick insurance is not legit. Don't trust reviews here. They are a total con and they offer no "unlimited"policy. I was st^pid and gullible enough to trust fake reviews here of people who never made a claim. Some maybe offered rewards to write fake… Read more

positive reviews or maybe employees. When I fell sick abroad, they didn't contact me. I paid money to hospital and return ticket and when I returned to Australia, they told me "you did not proof of travel" and I had given them tickets, copies of visas, transit hotel in Singapore and its in public record the Abu Dhabi Air space was closed on 3/03/2026, yet they paid nothing. I got abused and bullied for filling a claim and may have to go to court. Would be good for class action by others who got injured

All the benefits at a fraction of the price – If you travel you must have travel insurance. Very surprised benefits were identical to big names, but less 1/3 price. You have all my business now Tick Show details ·  1

We always choose Tick Travel Insurance for our holidays. We have had a Tick policy for the last 4 holidays. They have very competitive rates, give you multiple choices for the type of cover and are good value. Policies are super easy to select and purchase. I don’t compare insurers anymore, I just pick Tick Travel. Show details

This is my fourth time using using Tick insurance, luckily I haven’t had to make a claim but continue to choose them for their competitive prices and discounts they give for loyal customers. Show details

I always use tick travel at least twice a year for the pastc5 years, price is very competitive, medical screening is very easy to navigate as is the whole process, never had to make a claim. Show details

Fantastic to find an insurance company that allows for a bigger older family to be captured on a single policy without have to create multiple policies. Very easy to add medical needs - and one of my adult kids with medical conditions didnt increase the cost of Insurance either after declaring it. Ive uses Tick several times now, competitive pricing and easy to set up. Show details

Injured overseas? No cover back in Australia! I had snow sport injury abroad and made a claim. They needed a lot of evidence which was difficult to obtain in a foreign country. Unfortunately after returning to Australia my injuries were not yet healed/resolved and I have had to see a physio multiple times, a chiro many times, have remedial… Read more

therapy and x-rays back in oz.

To my surprise the PDS specifically says "...not covered for..." .... "Any treatment, medication or any other additional expenses as detailed under section B1 that occur after you return back to Australia."

I guess that's how most insurance companies are but I was surprised. I was covered by insurance when I had my injury but only expenses overseas were covered. If I had known that I would have had seen more medical professionals there.

They did cover the overseas bills, but they were a small amount compared to the other bills.

I was injured by an animal while travelling overseas and contacted Tick Travel Insurance for assistance. Instead of covering the hospital expenses directly, I was told to pay everything myself and submit a claim later for review by their medical… Read more

team. This left me significantly out of pocket, and honestly, if I hadn’t had enough money available at the time, I don’t know what I would have done.

The claims process was also time-consuming, stressful, and exhausting while dealing with an injury. To make matters worse, when I returned home and needed follow-up injections related to the overseas injury, they refused to cover them, saying treatment after returning home was no longer included.

I was injured overseas, and I expected support until I had fully recovered — not to be left handling ongoing medical costs alone. Very disappointing experience and poor customer care. I won’t be using Tick Travel Insurance again.

I paid for top-tier travel insurance expecting support when it mattered. What I got instead was slow, unhelpful service and zero real assistance. I never ended up using the policy, but when I reached out, it became clear very quickly that this company is not set up to support customers properly. Communication was poor, responses lacked clarity,… Read more

and there was no sense of urgency or accountability.

If you are charging premium pricing, then the experience needs to match. This didn’t come close.

I’ve since requested a refund because there is no value in keeping a policy with a provider I don’t trust to deliver when needed.

I won’t be using this company again and I would not recommend them based on this experience.

I have used Tick Travel Insurance on two other occasions, this will be my third time. When I planned this trip I just went straight to Tick Travel for my insurance so easy to use and great value. Show details

I'm a return customer - easy sign up process, discount offered for birthday and EOFY sale - excellent coverage. No claims made yet but so far everything seems great - and prices are superior to competitors even after removing excess and adding in natural disaster cover. Show details

I have bought Tick cruise insurance three times. With Top cover it's reassuring to know that we are covered for all possibilities, including disaster and emergency evacuation. The service is polite, knowledgeable and helpful. Having received a 20% discount voucher for my birthday made a significant reduction in the cost. I highly recommend Tick Travel Insurance. Show details

This review is limited to the online purchase of the policy and comparable cost as I have not yet undertaken the travel or had a need to make a claim. The online booking process was very clear and easy to follow. The cost of the policy and to add a pre-existing medical condition was favourable when compared to others. Hopefully, the company will be just as efficient and easy to deal with if there are issues during the travel. Show details

Simple, cheap and I got everything I needed as part of my travel insurance package. Haven't lodged any claims yet and hopefully I won't need to but sure the support will be equally as easy to navigate as the sign up Show details

Once again I had no hesitation which Insurance Company we would go with. So easy when dealing with pleasant and curtious Customer Service staff. Our Insurance Policy covered all our needs for our trip this October. There was no need to shop around as the price was again excellent. Show details