4.3
4,826 reviews
PositivevsNegative
84% · 4,042622 · 13%
- See all
Claim Resolution Time
- <1 week
- 1-2 weeks
- 2-4 weeks
- 1-2 months
- 3+ months
Claim ApprovedYes · No
Value for Money
3.7
Transparency
3.5
Customer Service
3.6
Reviews
GC TH Perth, WA
Already OverseasMore
0
More
Excellent
My sister broke her ankle whilst we were holidaying in Sicily. 1Cover answered all our phone calls and emails quickly and we not only had our needs met, but they went above and beyond pointing out what else we could claim - which was in their policy, but I hadn't really read. Show details
Machobart Hobart, TAS 6 posts
Verified ComprehensiveMore
0
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Easy to purchase
Easy to arrange, good pricing and I liked the communication after purchasing. Didn't need to use your service but feel as though I would have been treated fairly if I had. Show detailsValue for Money
Glen B. Perth, WA
Verified ComprehensiveMore
0
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Secondhand Review
We didn't have to claim anything but met someone on the plane on the way home who were singing 1Cover praise after spending 3 days in hospital in Bali. Good to hear such positive accolades. Show details
Darren Greater Melbourne (Outer), VIC 2 posts
Verified ComprehensiveMore
0
More
Reassurance insurance for travel insurance
It’s assuring to know that you have cover when travelling into foreign countriesWe have never had to claim but based on feedback that won’t be an issue.
We always use 1cover for our travel insurance Show details
Delta range Sydney, NSW 2 posts
Verified ComprehensiveMore
0
More
Great value for peace of mind
Although I have been lucky to not have required to lodge a claim I have compared policy to several other travel insurance suppliers and found it to be the best value. About to use 1Cover again Show details
Geoff
Verified ComprehensiveMore
0
More
Peace of mind
The insurance coverage was for 30 days and since we are 63 and 61 years old, we expected the cost to be a bit higher compared to our last trip. However, we were not prepared for the amount of $1150 for both of us.We have been fortunate not to have had to make a claim on any of our trips so far . We hope that if the need arises, the process will be smooth and straightforward. Show details
Value for Money
christa-marie n.
Travel InsuranceMore
0
More
Worst ever
No number to call. No remittance to two claims, no email correspondence, no chat, no call back. Feels like a scam Show details
Amy Central West, NSW
Verified ComprehensiveMore
0
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Only use 1Cover - the best!
I only ever use 1Cover! Always super easy to see what's covered under each insurance type, payment is easy and can be done on the day of travel. Love love love, thank you! Show details
Marcia
Verified ComprehensiveMore
0
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Peace of mind
Travel insurance was easy to obtain at a reasonable price. 1Cover Insurance was recommended to us from a family member that had used them on several occasions. Fortunately, we never had to make a claim. They kept in contact with us on our holiday. Show details
Janice W. Sydney Surrounds, NSW
ComprehensiveMore
0
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Best insurance around
Love doing my insurance through you.. value for money.. great service Show details
Leonie G. Greater Melbourne (Metropolitan), VIC 2 posts
ComprehensiveMore
0
More
travel
staff member answered my questions and rang back with additional information Show details
Chappy Gippsland, VIC 4 posts
Verified ComprehensiveMore
0
More
! cover Travel insurance - good value and easy to apply for
Thankfully my insurance wasn't needed on my recent trip to Vietnam but was fully confident if it was needed that I would receive the support and assistance needed to overcome any issues.I have used 1 Cover several times now and happy with the options available and ease of choosing your policy on line with great prices and offers available. Show details
TME 3 posts
Verified ComprehensiveMore
0
More
Quick, easy and affordable travel insurance
Web site has easy to understand coverage and options, with the cost being very competitive. We use twice a year for overseas holidays. The one occasion we claimed it was again straight forward and resolved fairly swiftly. Our preferred travel insurance Show details
Mario Simic Sydney, NSW 2 posts
Verified ComprehensiveMore
0
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Good 'piece of mind'
I had the 'piece of mind' by being insured comprehensively for my overseas cruise. Regrettably, as I age, the premiums are looking a bit prohibitive to the extent that I may consider accepting risks and self-insure. On cruises especially, one is in a reasonably well risk averse custody by the cruise line and also its organised " excursions" on land sightseeing. Accepting that ' loadings' for risky or adventurous activities rightly cost more, the relatively lower risk activities normally related to cruises and even age increases should not be a... Read mores dear. It's akin to going to a stay in a capital city here in Australia. 'Repeat business' beyond the occasional special discount which is likely to be time dependent should be considered, especially as we age; with a good 'record'. A brief check for a YEARLY policy for cruises , (perhaps 2 or 3), but allowing for flexibility for selecting periods of actual travel as opposed to the assumption of cruising all year rather than maybe 25 or 50 days at a time for 2 to 3 total cruises was about $8,000:that's dear. If one could insure for ( say) 2 or 3 cruise up-to 25 days or 50 days ( or a combination) it would be good because potentially there may be cost savings. The policy was good value but I'd like to see some loyalty discounts etc. This I believe ( from memory) was my third or fourth policy, but I'm not sure. While I have not claimed, I rely on the rightful entitlement to do so as contracted.Customer Service
Tracey M.
Fair Incentive Verified ComprehensiveMore
0
More
Good insurance company
I had a nasty fall in Cambodia my arm is still healing after 4 weeks even though I didn’t use the service it’s peace of mind knowing I have insurance if needed Show details · 1
Questions & Answers
Roberto Sajonia · Travel Insurance
0
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We purchased a travel insurance with 1Cover on our supposedly pilgrimage to Holy Land, Israel from 17/11/23 to 6/12/23. And because of the on going conflict in that region our travel has been cancelled. How we go about with our refund as this travel has not started yet? Policy#1C-AU-CPN3255083
1Cover DM
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Hi Roberto, Thanks for your query and apologies for the delay in response. The best way to communicate with 1Cover is directly through our online chat, email or our website. We have many communicati... Read more
on channels, so a third-party website is not a priority for us. Our policy (like all travel insurers) has a general exclusion when it comes to claims arising directly our indirectly due to Acts of War. You can learn more here: https://www.1cover.com.au/travel-advice-news/ Please refer to the post of 13 October 2023. We'd be happy to change the dates and destination of your policy should you wish to travel somewhere else. I hope this answers your query. Best regards Eva | Customer Relations
Bethany Pedersen · Already Overseas Travel Insurance
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More
I would like cover as I am currently overseas and my policy with Tick insurance expires on 13th September. I would like cover until December now as I am extending my stay.
1Cover DM
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Hi Bethany, thanks for your enquiry. You may be eligible for a 1Cover Already Overseas policy provided that:
- You purchase your policy within 5 days from either the date you departed Australia; or ... Read more
Barbara E. · Domestic Travel Insurance
0
More
Boat trip Vanuatu need quote
1Cover DM
0
More
Thanks for your enquiry. Unfortunately, we’re unable to issue quotes via Review Websites.
The best way to get a quote is online via our website https://www.1Cover.com.au. It only takes 2 minutes. Th... Read more
at way you’ll be able to answer any of the relevant medical screening questions and review the declarations. Otherwise you can email our customer service team at info@1cover.com.au and someone will get back to you within 48 hours. You will need to provide the ages of travellers, the dates of travel, where you are travelling to, and whether there are any pre-existing medical conditions to declare.Details
Compare all 1Cover Travel Insurance listings
| Category | Travel Insurance | Travel Insurance | Travel Insurance | Travel Insurance |
|---|---|---|---|---|
| Underwriter | Lloyd's | Lloyd's | Lloyd's | Lloyd's |
| Maximum Age Covered | 101 years old | 101 years old | 74 years old | 74 years old |
| Medical Coverage | ||||
| Overseas Emergency Assistance | Unlimited | Not Covered | Unlimited | Unlimited |
| Accidental Death | $25,000 | $25,000 | $25,000 | Not Included |
| Emergency Dental | $1,000 | Not Included | $500 | $500 |
| Pregnancy (max weeks) | 24 weeks | 24 weeks | 24 weeks | 24 weeks |
| Resumption of Journey | $3,000 | Not Included | $3,000 | Not Included |
| Hospital Cash Allowance | $5,000 | Not Included | $5,000 | Not Included |
| Overseas Emergency Medical & Hospital Expenses | Unlimited | Not Covered | Unlimited | Unlimited |
| Loss of Income | $10,400 | Not Included | $10,400 | Not Included |
| Permanent Disability | $25,000 | Not Included | $25,000 | Not Included |
| Luggage & Personal Effects | ||||
| Theft of Cash | $250 | Not Included | $250 | Not Included |
| Delayed Luggage | $250 | Not Included | $250 | Not Included |
| Credit Card Fraud | $5,000 | Not Included | $5,000 | Not Included |
| Travel Documents / Passport | Included as part of Credit Card Fraud Cover ($5,000) | Not Included | Included as part of Credit Card Fraud Cover ($5,000) | Not Included |
| Maximum Single Item Limit | $3,000 (Computer or camera) | $3,000 (computer, video recorder or camera), $1,000 (mobile phones, tablets) | $3,000 (Computer or camera) | Not Applicable |
| Luggage & Personal Effects | $15,000 | $15,000 | $15,000 | Not Included |
| Ancillary | ||||
| Personal Liability | $5,000,000 | $5,000,000 | $5,000,000 | $5,000,000 |
| Rental Vehicle Excess | $5,000 plus optional additional cover up to $8,000 | $5,000 plus optional additional cover up to $8,000 | $5,000 | Not Included |
| Motorbike / Moped Coverage | Included for bikes up to 50cc | Not Included | Included for bikes up to 50cc | Included for bikes up to 50cc |
| Domestic Pet Care | $500 | Not Included | $500 | Not Included |
| Special Activities Packages | ||||
| Golf | Not Included | Not Included | Not Included | Not Included |
| Cruise | Optional Extra | Optional Extra | Optional Extra | Not Included |
| Adventure | Not Included | Not Included | Not Included | Not Included |
| Snow / Ski | Optional Extra | Optional Extra | Optional Extra | Not Included |
| Awards | 2018 and 2019 | 2018 and 2019 | 2018 and 2019 | 2018 and 2019 |
Compare all 1Cover Travel Insurance listings
Contact info for 1Cover Travel Insurance
- ABN: 91105954265
Extra Information
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