Allied Moving Services WA, Albany

Lovely people did a good job – Moved a 4 x 2 house kendenup to kalbarri storage units no probs

Absolutely terrible experience. I will never use or recommend Allied to anyone else – 3 bedroom house. Long distance move Albany - Karratha Not only the movers delay our container but also all crew were extremely arrogant and incompetent to understand our request. Don’t even bother to speak to [Name Removed] at Albany office, he is a compulsive liar and absolutely hopeless in everything. We’ve had life threatening situations with one of our infants because of the removalist. We will never use Allied again. Show details

Don't bother, massive disappointment both times we have used this company – 1st move was an entire 3 bed house, from down south to Jurien Bay. Our spa was damaged so badly, it never worked again properly. The insurance process was agonising and our compensation amount was minimal. Their Albany based employee [Name Removed] failed to mention our container was not due to arrive for three days. We spent the night on the… Read more

floor and no one ever apologised or commented on the lack of communication. Cost over $9,000.

Second move, the quote took ages to come through as people went on leave and it went through to the keeper. The guys turned up on the day of the move with no packing material despite the fact that I clearly indicated Packed by owner NO. I did underestimate the amount of boxes needed, however through miscommunication Allieds thought they had no packing to do at all. Despite completing the inventory, they also forgot TV boxes and had the bedding marked incorrectly too. Don't know how they got all of it wrong when they picked up the same home contents on the previous move where we were left sleeping on the floor. We were charged an additional $1430 due to this miscommunication regarding packing. The driver seemed angry he had to do the extra work.

When our container arrives, none of the boxes they packed were labelled, no name, no destination, nothing on most of them. Our delivery got split, waited until 8pm first delivery. Second group of guys were lovely, but once we went through everything the box they packed for all our bathroom laundry belongings was missing.

We rang to advise we are missing an entire room of things, comment was well the guys are trained the do a sweep of the house before they leave. They acted like they could not have cared less. Promised a call the next day, no one ever rang back. Comment was made but you signed everything was there. Yes, because nothing was labelled. Cost to move very basic 3 bed over $7,000 2.5 hours down the road.

Owner of our old address went to go through his house, he found the missing boxes of our stuff are sitting there. He was super angry that when they were packing apparently they threw their rubbish, tape rolls etc. all around his house too. I rang the Albany branch really angry, have been dismissed because I raised my voice. Yes, I would imagine a lot of people would raise their voice when Allieds mess up their house move. Some of the staff clearly need to be retrained. It is also good customer service to call immediately, acknowledge the problem and apologise. Sloppy 2nd rate customer service. Will NEVER consider using Allieds again and I will tell everyone to avoid.

Still waiting on our stuff to be delivered. Oh, and don't expect an apology or an offer of money back, you won't get either one.

Total waste of money. GO THROUGH MT BARKER EXPRESS, such customer care with [Name Removed].

Brilliant. Very helpful and friendly service – Moved from 4 bedroom farm into two bedroom town house 25km away. Lots of stuff all picked up and delivered on same day. Great effort. Thanks guys for making it so painless.

Relocation from Cranbrook to Mundijong – My wife and I engaged Allied Pickfords to relocate our furniture and personal effects from Cranbrook to Mundijong - the latter being our family home. Russell Cox, the manager and his assistant, Bridgette, were very professional and courteous as was the team of removalists (Malcolm and his family) allocated to the task. Our belongings were uplifted… Read more ·  1

on time and delivered without incident or any damage to either the contents or our home. My only suggestion would be for the contractors to use floor mats and / or step coverings to avoid any damage and / or staining. That said, we never experienced any issues with our job. I would definitely recommend Allied Pickfords to anyone considering engaging the company. Peter Northover (Ex CEO) Shire of Cranbrook

Made the stress of moving disappear! – We recently decided to move our 4 bedroom house from Albany WA to Newcastle NSW and it was extremely stressful. I called Russell in Albany for a quote and that's when our luck changed. He gave me advice on how to pack, gave us boxes to help and generally was nothing but more then helpful through the whole process. We have a large slate pool table… Read more ·  1

and out of all our furniture this was our greatest concern, Russell explained they have the correct trolley and packing equipment for the job, unlike another company I called who made it out to be a huge difficult task. On moving day the guys rocked up on time with big warm smiles, they packed our stuff beautifully and were very lovely. We left Albany happy that our stuff was safe and not to far away, 2 weeks or a little more and it was there. The guys over here who unpacked did not disappoint, on time and the same big warm smiles and a good laugh, no issues yet again. I highly recommend Allied and they are my go to company if I need to moved again, they're professional, helpful and a pleasure to deal with! Thank you Allied! :)

Great Move, Thank You – We had a brilliant move from Albany Wa To Tasmania with no breakages and made the moving process fun. We moved 4 x2 house, with shed gear and a very heavy cabinet that took 3 men to move (sorry guys). This is our second move with Allied and would highly recommend service to anyone. Thank you!  Show details ·  2

Great Job – Used Allied when we moved to the country 9 years ago and the service then was great so we chose to use them again. We moved from a 3 bedroom house to a 4 double story, there was no issue of moving furniture upstairs and no extra cost. Customer service was excellent we were contacted at each stage of the trip.  Show details ·  1